Creative ZEN Micro - Stuck in Recovery M

My firmware got corrupt so I tried to load the new firmware - that was a mistake. When I turn on the zen it says "firmware error" briefly and then goes to the recovery mode screen.
I downloaded the ZenMicroP4S_PCFW_L6_2_2_02.exe file and when I execute it says the player is NOT connected.
I have tried this is safemode on my pc with everything disabled. Removed the creative driver and updated it. I am able to run the clean up and format all from the menu.
PLEASE HELP!!!
Windows XP sp2
USB and 2 - tried multiple ports
Tried another Windows XP SP2 workstation without any software and it still doesn't work.

Thanks for the replies regarding the recovery mode but have already done disc cleanup and nothing has happened am i running out of options? is reformat the only option? If i plug in my mp3 to the computer can i transfer all of my songs onto the computer, then reformat so i dont lose all the data completey? I dont have the songs on the computer, transferred them straight from cds.

Similar Messages

Zen micro stuck in recovery m

today i decided to try to upgrade firmware on my Zen Micro for the first time. It was on .00.06 (I think) and i tried upgrading to the PlaysForSure 2.2.02 update. It was doing alright during the installation process at first, but then my Micro was supposably rebooting and...never came back. It said the installation was suppose to take no longer than 5 minutes. I waited at least 0-5 minutes, still nothing, so i cancelled it. I ended up formatting the micro completely, and I'm stuck in recovery mode. USB will not recognized it being connected. I even try uninstalling the creative zen micro software on my computer and i get some error and it won't allow me to do so. I don't know what else to try, any suggestions?I leave town for a week tomorrow afternoon, so i would really really appreciate any quick help!?Thanks in advance

well let me be the first to tell u there is a way to fix this. I found out yesterday by reading some old forums and found something called the caveman method. All you have to do is hit one of the rounded corners on the bottom of the zen micro against a hard surface (such as a table).
I know it sounds simple and destructi've but it worked for me and pretty much every one on the forum don't believe me heres the link: http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=36568&view=by_date _ascending&page=
It has pages of people stating that it has worked for them. I was so happy that it worked for me since my player has been broken for about 7 months. They say that the micro disk stopped spinning, and by hitting it on a hard surface a few times gets it spinning again. Based off of my experience with the caveman technique, go a little crazy with it. Your going to need to use quite some force.
Unfortunately, after i got mine working i now hear some kind of grain moving inside whenever i shake the player (guess i over did it). Don't let this discourage you though because once again the player is unfrozen and loads pass that dreaded creative copyright and you can now use it.
I do give you one warning, once you get the player working try not to be an idiot like me and reload the firmware. That just brings up a whole other problem.
Good luck Cavemen s lol

Zen Micro - Stuck in recovery; can't connect; can't upgrade firmw

I sent a request to customer service, but since I purchased my Zen 3 months ago, I'm not eligible for email support. SO, if anyone can help, I would appreciate it...since I can't do anything with my Zen right now.
I just bought into a subscription service and my 4Gb Zen Micro is stuck in recovery mode after upgrading to PlaysForSure firmware.
Here's what happened:
. Downloaded and installed Creative Zen Micro PlaysForSure Firmware update 2.2.02. Zen restarted after installation stalled. Displayed "Firmware Problem"
2. Zen connected to PC and only recognized by XP as an MTP Device MTP Device Properites:
Model Name: Creative Zen Micro
Manufacturer: Creative Technology Ltd
Firmware version: 2.2.02_0.00.65
3. Downloaded and installed Creative Zen Micro Media Explorer Web Update (ZENM_PCAPP_LB_MTP_PDE.exe) -- install failed because it never recognized my Zen, which was connected
4. Downloaded and installed Creative PlaysForSure Devices Plugin 5.00.36 for Creative
MediaSource 5 Player/Organizer (CMS5_MTP_PCAPP_LB_5_00_36.exe) -- install successful, but it never recognized my Zen, which was connected I think I need to reload the firmware but I can't get any of the firmware updates to work. None of the creative software, including firmware updates, recognizes that the Zen is connected. I have not been able to figure out a way to have XP (SP2) recognize the device so that Ican reload the firmware and use the Creative Software. WMP 9, 0 and (I tried them all) do not recognize the device when it's plugged in. I also plugged in the Zen into two different computers. Same results.
5. Tried directions on Solution ID # 4275 MP3 player not detected. Same results.
6. I've followed the registry edits suggested on Solution ID # 0053 MTP players not recognized in Windows XP and that did not fix the problem either.

It took a while, but I finally have my Zen Micro working again. I did some searching in the forums on "Firmware Problem" and that gave me some great ideas. Here's what I did.
. Uninstalled WMP and 0. Rolled back to WMP 9.
2. Edited my registry. I searched for anything related to the Creative software and deleted the entry. I just searched for the word "Creative". Restarted my PC.
3. When I plugged in my Zen, Windows recognized it, without using the MTP driver. Problem was that I wasn't be able to load a driver to use the device. So, I went and installed WMP0.
4. After installing WMP0, I plugged in my Zen and Windows recognized the device and installed a driver.
5. I ran the firmware upgrade from Creative and I was back in business.
Hope this hel
ps.

Creative Zen Micro - All time Recovery Mode( Firmware probl

Good. Staff, my Creative Zen Micro does not give to come back toward the normal version Firmware, appears recoverymode and he never leaves you give, says that he has a problem in the Firmware. They help me

My version is : 2.2.02_0.00.65 , and i not can feedback the firmware......says on the turn off, Firmware Problem, and he goes to Recovery Mode... Please help me

Zen micro stuck in recovery mode

Hi
zen micro frozen in recovery mode and i downloaded new firmware on to my pc
but it wont even open im at a loss at what to do any help much appriceated

Have you tried to reset it using a pin of some sort? Or something sharp? Or try taking the battery out and put it back if it doens't have a reset button. It'll do the same thing
WHAT TO DO AFTER:
I did have a problem like this though, and it seems to be common when in Recovery Mode.
Before connecting to USB, first open the firmware update (Don't connect it before hand). When it says to connect, do so, but not before, and then select Update.
I hope this helps Message Edited by flame on 02-09-2006 :39 AM

Creative Zen Touch stuck in Recovery M

Bear with me please since my english is not the best, but I'll try to explain my problem as good as I can.
Both me and my girlfriend have Creative Zen Touch mp3-players, and yesterday we were gonna update the firmware on both of them. We went to the Creative support page download-section and downloaded the latest one. When we were gonan install it it gave us the message that all data would be removed and that was fine with us since we already had plans about removing most of the music and replace it with new tunes. But when we were installing the firware it statrted out just fine but then when it said "Player is being rebooted, please wait..." (or something like that) it just was like that for a long time. After 20 minutes my patience ran out and I unplugged my device and tried with my girldfriends instead. Same thing happened with hers so now both our players are stuck in recovery mode with no firmware what so ever in them. I tried installing the firmware once again on both of them but now it can't the firmware just says my device isn't plugged in even though it is and my computer finds it as soon as I plug it in.
I contacted support and they told me to uninstall everything that has to do with the player and also remove Windows Media Player and all of its components. The reinstall the drivers and restart my computer. Then I should wait until my device told me to updtae the firmware to press the language selection on the firmware update. I did all of this but the firmware upadate still says my player isn't connected. This happens with my girldfriends player too, so it can't be any defect on the device.
So right now we're sitting on two mp3 players that are useless since they are stuck in recovery mode with no firmware. Please help me if you can and please keep in mind to not use too difficult english words. Thanks in advance!
Worth mentioning is that I've tried both the old and new firmware updates just to get it going and no one worked.
LukinMessage Edited by Lukinx on 07-7-200706:0 AM

Can't believe no ones answered this, check this thread ttp://forums.creative.com/showthread.php?=94247 then look for Rich's post in the thread, check his link for more info.
Basically uninstall wmp, and it's run time and reboot
Be using XP
try to install creatives latest plays for sure software suite (it will fail)
Don't unplug the player just reboot
Player should be found, ignore all messages of any kind
Go to FW update and double click it
Hopefully breathe a happy sigh of relief.
Creative you really are a bunch of toerags
Message Edited by Del369 on 07-7-200702:23 PM

Zen Micro stuck in recovery mo

I have had my Zen Micro for sevral months and it recently just froze on the recovery mode screen. i cant turn it on or off but i can do the functions on the recovery mode. BUT none of the functions do anything. i tried reinstalling the firmware, but it freezes my computer halfway through the insallation, reboot just turns it off the back on again t the same screen, clean up freezes the player and the other option does nothing either. what can i do, as the uk customer support services doesnt work and i have only been sent an automated email telling me to do what i already have done. is this like the problems the other people discribe and they havd to bin theres, but mine does not seem to be makeing the humming noise.

ok it does make the humming oise but stops after a while and then goes to the recovery mode screen
YOU ARE MY ONLY HELP AS CREATIVE WILL NOT REPLY TO ANY OF MY EMAIL. AND THERE CUSTOMER SERVICE NUMBER WILL NOT WORK
DOES ANYONE KNOW HOW TO CONTACT THEM.

Creative Zen Micro - Stuck on the Creative lo

Hi,
My Zen Mirco stopped working yesterday and now i cannot get passed the Creative logo and it wont even turn off.
I can get into the system restore screen and that does nothing aswell.
Searching the forums this seems to be not unusual and am looking to see if there is a fix for this or is my Zen broken for good?
Hope someone can help, Thanks.

Well searching these forums for 30mins or so think got the answer. If you can hear the HDD then give the Zen a few hits on a table and it should start up. I did this for about 0mins or so and it got it working. It's now stuck on the track i went down on. So i'm gonna reboot it all and hopefully that will get it sorted back 00%

Creative zen 2gb, stuck in recovery mode HE

I got my creative zune 2gb about a month ago and it's been perfectly fine. I use a mac computer so I downloaded XNJB that someone provided on this forum. Everything's been fine excpet for yesterday when i turned it on to use it was in "Recovery Mode" It goes on to say there was a firmware error with four options: clean up, format all, update firmware, and reboot. I have tried selecting all of the options, but it just brings me back to the "Recovery Mode" menu. At the top of the menu it says: v.2.0_0.3. ?
At this point i have searched EVERWHERE for a solution, but none of them work. I've tried letting the battery run out, using the reset button, and hitting it gently. I'm not sure if you can take the bettery out and how? Also, since I have a mac I cannot update the firmware or delete any files. HELP!?!

I did the exact same thing. The problem is when you selected update firmware...you deleted the firmware you had on your player.
http://support.creative.com/download...rType=4#type_4
try going here and updating it. That should fix your problem...then just select reboot, and it should go back to normal

Zen Micro stuck in recovery mode [SOLUTION!

As you do, I have a school trip tomorrow so I thought what a great way to keep myself from being bored on the coach ride (or to drown out rubbish music) by listening to my mp3 player. (Plus I wanted to upload about fi've new CDs onto it)?I connect it up to the laptop and for some reason its on "Recovery Mode" I think I took it out of the USB port thing. Afterwards, I kept choosing the reboot... Afterwards I did the clean up and then I clicked Reload firmware and tried to connect the USB in while it was doing this but to no evail. I turned off the mp3 player and turned it back on and it said "Firmware problem"?I kept trying to download the right firmware but the downloader kept saying "Player is not connected" (WHEN IT IS!) I've even tried to use the original first firmware but NOTHING will load onto it because apparently it "is not connected" to the computer.?Help please??Edited: I managed to fix it following this solution; http://forums.creative.com/creativel...ssage.id=80229Message Edited by BuryMeInBlack on 02-04-20072:23 PM

http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=79756
I did it that way

Creative Zen Micro Photo is Freezing in Recovery M

My Creative Zen Micro Photo was freezing at the Creative logo so I tried what the site told me too which was trying to "clean up" or "format all" in recovery mode but it freezes when I try to do either of those actions. Please help me.Message Edited by moody5665 on 03-7-200703:36 PM

do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

ZEN MICRO STUCKS ON ''CREATIVE'' SCREEN! HELP!!

Last Saturday i transfered some mp3s to my
creative zen micro.After that i turnt it
off.After some couple of minutes, i turnt it
on.But in the ''CREATIVE'' logo, it stopped
corresponding. I took the battery off and pluged
it again.But the same happened. In recovery mode i
tried everything:reboot, reload firmware, format,
clean up.[At the reload firmware, format, clean
up, the device stopped correspondig] Please?
help me?because i'm in a desperate
position.MY PARENTS MUST NOT LEARN ABOUT IT!

when you put it against your ear do you hear a soft buzz? if thats the case your HD crashed, i had that too last year.
it was 2 weeks after i bought it. i got a new one imidiatly.
now 3 weeks ago i send it back again because the contact of the ears was screwed. i got a new one that was gb bigger than i had so ty creative. but now this one crashes evry 2 days, stops, start up, stops again i try that for 30 times then it runs but it loses the last update of songs... somtimes stops with rebuilding library too but the recovery mode worked..... damit crashed again

Creative Zen Micro... What could it

Hello,
When I tried to update my creative zen micro to the firmware version 2.2, the program froze, and I was forced to close it while the screen was stuck at "Player rebooting... please wait...". Now, when I hook my player to my computer, my computer recognizes it as a portable device under Device Manager named "Creative Zen Micro" and it is recognized in My Computer. When I right click and hit properties on the icon in My Computer it says Firmware Version: 2.2. But when I double click it says it only has a 20 MB space when this player is 5 GB. When I turn my Zen Micro on, the player quickly flashes to "Firmware Problem" before proceeding to the Recovery Mode Screen. Now, each selection in the Recovery Mode works. But, where I'm stuck is when I go into the (latest) version of the Zen Micro explorer, it tells me to connect my device. Also, when I try to downgrade my firmware or run any Creative software that requires the device to be detected, it can't detect it. This is quite odd, considering windows detects it under Portable Devices just fine.
-I reinstalled all the original software, still no go
-I reinstalled the original software and upgraded to the latest manually, still no go
-I reinstalled all my USB port drivers, still no go
-I cleaned and formatted the player under Recovery Mode, still no go
All I need to do is downgrade my firmware to a non Plays-for-Sure (since it is the version of installation that failed). But, I just can't get the Creative programs to detect my player.
Any help would be GREATLY appreciated.
Thanks in advance,
Jason

Alas!
I got it to work!
Here's how I fixed it ( in case anyone else has this problem )
-I connected the player to another computer in the house.
DO NOT connect the player to a front of the case USB port because the computer had trouble using the player in that port, connect it DIRECTLY to the motherboard in the back of your computer.
-I installed the software.
Note: The computer did NOT have a previous version of the software installed at all, ever.
My laptop and desktop could not recognize my player properly, but they DID have the player installed previously on both of them. (But it also could be because they both have Creative Sound Card software installed, you never know)
-Zen explorer did NOT detect my player, so I ran the firmware update ( in my case downgrade to . ) installation and VOILAH! It detected my player fine and downgraded it successfully.

Creative Zen micro: "Firmware Problem&qu

hey, i have a Creative zen micro (orange, 6gb but i think it doesent matters"), but when i turn it on, it says "Firmware problem".
and it goes to the menu (think is called Recovery menu) and it shows:
Creative Zen Micro V0.0.65
1.Clean Up
2.Format all
3.Reload frimware
4.Reboot
now creative tells me to download a new firmware.
i did.
then to "RELOAD FIRMWARE"
and click on the upgrade, but then it says that there is no player connected, and my compuer does recognize it.
is there any way to fix this or is my zen busted?

I had a simalar problem with my Zen xtra, if it failed durng a firmware update and its stuck in recue mode try this:
Remove all creative software and drivers from your P.C
remove windows media player and media player runtime ( from control panel/add/remove programs - if you have them listed there) you should see it go through a rollbackl procedure to an earlier version of wiondows media player.
Downlaod the latest firmware for your player
Re-boot/re start your P.C
Go to the creative support website, and download the plays for sure software suite
listed as:
<i>. Creative MediaSource Plugin for PlaysForSure devices (version .00.8)3.98 MB 28 Apr 05 </i>
install the software by clicking on it.
RE-boot your P.C, with your player conected via USB
once your P.C re-starts, go to the location where the firmware was downloaded to and get ready to start the upgrade
Copnnect your player to its charger ( unless it charges via USB)
On your player slect the reload OS option in the rescue menu
When prompted by your player start the firmware update on your PC.
<i>with the Zen xtra firmware you had/need to select the language option in the update on the P.C when the p[layer displays the 'update over USB' message.</i>

Creative Zen Micro; hel

I have the creative zen micro (Is there a reason this isnt shown on the products page?... It looks alot like the zen micro photo, but its not photo.)
Stupidly, I bought mine off ebay after being told its perfect condition, whatnot.
I've had it two weeks, and I have about 300 songs on it, no where near full capacity, so?I know thats a problem.
I fully charged it yesterday, but went to turn it on, and it wouldn't.
I kept trying, and eventually put it on the charger again.
Now I can turn it on, but it gets stuck at the "Creative" bit, where it just shows the word "Creative". IT won't pass it.
I've plugged it into my computer, and it doesn't recognise that there's anything there. I cannot for hte life of me figure out what is wrong! Someone help, please? I'm due to go on a 4hr car journey saturday, not gonna be happy if I can't fix this! =[
thanks =]

Your player is freezing huh? Put the player into recovery mode http://forums.creative.com/creativel....id=5535#M5535 & do a clean-up>reboot. See if that hel
ps.
They can't tolerate too much joggin ect. it does have a hardri've so you should treat it gently. To find more info on your player start here. http://support.creative.com/Products/product_list.aspx?catID=23&CatName=MP3+Players Bookmark for futuer references

Creative ZEN Micro - Stuck in Recovery M

Similar Messages

Maybe you are looking for