Creative Zen Mozaic 8GB Froze!

I own a Mozaic 8GB and have since June. It's never given me any problems until today. I listened to it earlier in the day and turned it off. When I turned the player back on and listened to a song, the song played fine, but there was a sort of staticky sound at the end that I'd never heard before. After that, I went to the albums menu and selected an album. I tried to play the album, but the player has since froze on the track listing for that album.
Nothing will work. If I press any of the keys, the screen lights up, so it recognizes that I've pushed the keys, but nothing moves on the screen. If I plug it into my computer, the computer registers that it's there, but it doesn't show up on the Centrale software, nor does the device say "docked."
I can't locate a reset button anywhere on the player and I have no idea what's wrong with it. Can anyone help?

good thing you found it. i was about to say the same thing
http://storeyourpicture.com/images/s...lectronics.jpg

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Creative Zen Mozaic: Conenctivity problems

Good day, I'm using both Vista Home Premium and XP (with SP 3 and WMP installed). While My Zen Mozaic (8gb) works fine on Vista, it can't be connected to XP. The player itself is recognized in Device manager though it is listed under Other Devices. Windows can't find any drivers for it (I've tried reinstalling device, no use). Any help is highly appreciated.
Thanks,
Vytautas

My English is not good, but I?ll try to explain the solution of the problem how to connect zen?After 2 hours of torment using 6 computers, my zen mozaic was finally connected!So, the first option:Actually it is idiocy, but the 3 computers were connected to zen after the installation of .. nokia pc suite, but after having installed the program, the player was not found.You need to connect any Nokia phone, and only then, zen will be connected!?This method works, it is checked.As I understood the nokia pc suite adds drivers for the MTP protocol when you install the phone.You can try to update your Windows media player, but I did not try it.
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Hi
I have a Zen Mozaic 8GB with the lastest firmware on board. I have notices that the clock appears to reset itself. This once so far, but used to be a regular problem for my Zen Microphoto 8GB.
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Many thanks

Did you download the right plugin for MediaSource? What firmware version are you using?
If you're using the v.xx PDE firmware, make sure you have downloaded and installed the following:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource
4. Creative Zen Micro Media Explorer Web Update
Install , then connect the player to the PC. Then install 2, 3 and 4 (the player must be connected for 2 to verify you have a Creative product).

Creative Zen Microphoto 8GB hangs

Hello,
I have seen a lot of posts on the same subject here, but have not seen any resolution yet.
I am sure the story sounds familiar... hangs at "Creative" logo, I go into recovery mode, and run scan disk or format etc... They don't work. I have even left the player on "formatting" overnight until the battery drains and it never finishes, same goes for "Scanning".
I am on my 4th player now and am having the same issue again. This time the player is now out of warranty so I can't return it, and I am not paying money out of my own pocket to get this thing fixed. Please don't tell me this product is defecti've... I don't buy that excuse. And it isn't a corrupt file, because a reformat would fix that.
Once it hangs, my computer won't recognize it, so I can't even try to update the firmware or anything.
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LooKeng wrote:
Hello,I got a Creative Zen MicroPhoto 8GB - It's a Mp3 Player as u probably know and it got reseted or somthing i think and i've lost my driver CD incase that should solve the problemToday at the morning I tried to hear some music on my MP3 player and suddenly a weird menu that i've never seen before with some 4 options and a title like This:Recovery ModeCreative Zen MicroPhotoV0.0.65(Then the options) Clean Up2 Format All3 Reload Firmware4 Reboot?What Should I do now ?Thanke You In Advance..Message Edited by LooKeng on 0-2-20080:07 AM
Right you will need to download the latest firmware from this site.
Here is a hyperlink to where you can download the firmware:
http://uk.europe.creative.com/suppor...lect=4&x=9&y=2
You might have to put some details in.
Once you have downloaded the latest firmware just start the program up.
Plug in your Zen into the PC and then press the "Reload Firmware" button on your Zen.
You should see your computer screen pick it up.
Then you click on your PC to install firmware.
That should be it.
I hope this hel
ps.
Got any questions you have just post on this space.
I do apologise if this does not make much sence my grammer is not that brilliant.

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Fixes:[*]Ensures smooth music playback when your player is locked.[*]Improves the language support for certain non-English characters.Requirements:[*]Microsoft® Windows Vista®, Windows® XP Professional x64 Edition, Windows XP Service Pack 2 or later[*]USB port[*]Creative ZEN Mozaic EZ playerNote:[*]Before you upgrade the firmware, back up your player's contents.[*]To install this firmware, do the following:[*]Download the ZENMozaicEZ_PCFW_L22__03_05.exe file to your local hard disk.[*]Close all application windows that are currently running on your computer.[*]Connect your player to your computer.[*]Double-click the downloaded file and follow the instructions on the screen.
Message Edited by Loi-CL on 07-04-2009 03:49 AM

Hi Rich_T,
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Creative zen mozaic + standard speakers?

hello, this is a simple question from a noob:
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2.Close all application windows that are currently running.
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Message Edited by KokChoy-CL on <span class='local-date'> -2-2008<span class='local-time'> 0:36 PM

They fixed a bug that could have prevented the proper playback with some files. No more video types are supported by this firmware.
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8Creative ZEN Mozaic EZ Series Firmware .02.03 released!Hi everyone,
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Hi Rich_T,
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Hi everyone,
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Creative ZEN Mozaic Firmware .06.0
Filesize : 5.57 MB
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File Name : ZENMozaic_PCFW_L22__06_0.exe file to your local hard disk.
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Hello Hermifrm,
Please check the requirements for the firmware above. It only works on the following OS: Microsoft Windows Vista, Windows XP Professional x64 Edition, Windows XP Service Pack 2 or later. Try updating your MX on an XP or Vista machine. Welcome to Creative forums!

Creative ZEN Mozaic Firmware 1.06.01 relea

Hello Everyone,
There is a new firmware for ZEN Mozaic available for download in the support section.
Creative ZEN Mozaic Firmware .06.0
File Name : ZENMozaic_PCFW_L22__06_0.exe
<span class="DownloadSizeBox">Filesize : <span class="DownloadSizeText">5.57 MB
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<div id="DetailedDesc">Fixes:
Improves the battery charging process. <
Enhances the playback pattern for the shuffle playmode.<
Requirements:
Microsoft® Windows Vista®, Windows® XP Professional x64 Edition, Windows XP Service Pack 2 or later <
USB port <
Creative ZEN Mozaic player<
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To install this firmware, do the following:
Download the ZENMozaic_PCFW_L22__06_0.exe file to your local hard disk. <
Close all application windows that are currently running on your computer. <
Connect your player to your computer. <
Double-click the downloaded file and follow the instructions on the screen. <
<

Hello Hermifrm,
Please check the requirements for the firmware above. It only works on the following OS: Microsoft Windows Vista, Windows XP Professional x64 Edition, Windows XP Service Pack 2 or later. Try updating your MX on an XP or Vista machine. Welcome to Creative forums!

Zen Mozaic 8GB, the same Album Art shows up on every f

My Zen Mozaic froze last Sunday but I brought it back to life using that wonderful reset button (or whatever it's called). It works as it should except for one thing - every single music file appears to belong to the same album. This might not have been an issue if it wasn't for the fact that I actually have more than one album on my player. Also, some of the tracks doesn't even belong to an album at all since I recorded them myself using Audacity. Thus, I am quite sure that something is wrong.
The background image when playing any file changes to this album image, and when I click the white button a few times to change to the playlist, the album image pops up again (as it normally should... If the song actually belonged to the album). The image used should normally only be present on one track though this one track, according to Creative Centrale, doesn't even have an album image. :smileyvery-happy:
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Message Edited by malryl on 0-26-2008 2:02 PM

Try remove file with album name in 'Albums' folder on ZEN with broeser where are the album art [email protected]

Creative Zen Mirco 8gb fro

Hi
My creative zen froze about a month or two ago .. and i've been trying to get it to work... when the battery dies i plug it into the computer.. it charges but the computer doesnt detect the player so theres no way i can update firmware or anything to fix my freezing problem. The way it happened was while i was walking it changed to another song and then just froze there... so i took the battery out to turn it off thinking it would be ok, but from then on when its charged i turn it on and it freezes at the creative screen. I've come on the forums before to see how other people fixed their problems, yet all the ways they fixed their problems requires you to connect the mp3 to the computer. Also ii've tried to do that clean up that doesnt work either... please give me some suggestions or with a soultion thank you.

Check out the thread "Say Goodbye to My Little Friend (Zen Micro)?" located on this message board at http://forums.creative.com/creativel...ssage.id=36568?for a fix that has helped quite a few people with your problem.Message Edited by Whatatay on 02-20-2007:03 AM

Creative zen mozaic 4GB, problems with albums

I have just bought my mozaic, the problem is I put my music in albums, but they are not visible, I can listen to them only as separate songs which is not comfortable as it is more than 700 songs. How to make the albums visible? I would be grateful for any advice. I tried to put them via the programme included and drag and drop but it doesn't work

My English is not good, but I?ll try to explain the solution of the problem how to connect zen?After 2 hours of torment using 6 computers, my zen mozaic was finally connected!So, the first option:Actually it is idiocy, but the 3 computers were connected to zen after the installation of .. nokia pc suite, but after having installed the program, the player was not found.You need to connect any Nokia phone, and only then, zen will be connected!?This method works, it is checked.As I understood the nokia pc suite adds drivers for the MTP protocol when you install the phone.You can try to update your Windows media player, but I did not try it.
Method Two, without the need to install nokia pc suiteInstall Creative Centrale.2)Download and install the Media Transfer Protocol Porting Kit http://www.microsoft.com/downloads/d...c0cafe798955If Windows XP does not pass the authenticity then download from here:http: / / rapidshare.com/files/20233...tppk2.exe.html. This method worked out on 6 computers. After such "dances with tambourine" Creativedisappointed me Enjoy!?

ZEN mozaic 8GB forgot the security password

Hi!
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Hello Markl_maddox,
Cleaning up th eplayer should do the trick. Boot the player from the recovery mode and do a Clean Up then Reboot. Welcome to Creative forums!

Creative Zen Mozaic 8GB Froze!

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