Creative Zen Mozaic will not turn on

I have had my Mozaic for just two days.
It has been charged up and running fine.
I shut it down and hour ago then went to turn it on and it won't come up.
I do notice the green light is lit near the on/off/lock switch.
But there is nothing on the screen.
Also, plugging it in to the pc does nothing.
Time to ship it back?

(You are welcome.
This is extracted from the user manual, hope it helps you understand your player better.
"Your player may occasionally operate at less than optimal performance for a number of reasons, for example, if the music library is rebuilt frequently when no changes have been made to it.
Selecting Clean Up in your player's Recovery Mode menu cleans, rebuilds and reorganizes your player's memory and restores it to optimal efficiency."

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