Creative ZEN MX problems with charging battery

/Creative ZEN MX problems with charging batteryHi!
I've bought Creative Zen MX player a couple months ago. First thing I noticed when I plug in it into my computer was that battery after 3 hours was not full, what is more computer disconnected with it couple times;/
After weeks or two when I tried to charge it i Went where I bought it and they said after some examination that it really didn't work
They've sent it to the service. I had t wait for the return two months!!! and at the end they said that that tiny usb wire was damaged not mp3.
OK . The battery was fully charged maybe on 5 attempts ;/
There is no problem in my computer because I tried it on several other and it did not work ;/ ?Please, help me
Where is the problem?
?Why this player simply disconnect with my PC?

I was given this as a gift. I charged it for 8hrs when i got it and it showed fully charged. I have been trying to give it a full charge over the last 2 days once on a power adapter plugged into the wall the other through the USB port on my laptop .each for about 8hrs each. Using different cables. I remove the player and it shows full battery (never gives the plug icon though)and within 30 minutes of play music, I get the low battery warning. it was purchased on 0/6/200. nAlso it will not power on while charging.My original ZEN was able to play music when charging this one says DOCKED and will not repond to the power button being presses.

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    I was given this as a gift. I charged it for 8hrs when i got it and it showed fully charged. I have been trying to give it a full charge over the last 2 days once on a power adapter plugged into the wall the other through the USB port on my laptop .each for about 8hrs each. Using different cables. I remove the player and it shows full battery (never gives the plug icon though)and within 30 minutes of play music, I get the low battery warning. it was purchased on 0/6/200. nAlso it will not power on while charging.My original ZEN was able to play music when charging this one says DOCKED and will not repond to the power button being presses.

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