Creative zen not detected and freeze at creative l

I got firmware problem and tried to reload firmware.when i was doing it, my zen vision got freeze at creative logo and now i can't excess anything. i can't see that recovery option,firmware update option, format option too...and my mp3 player is not recognized by my laptop i m using windows xp..please help me to solve this problem....i tried to remove the battery and hold power key and again inserted it but even this one is not working.

When did you get it's Has it been dropped, shaken hard or something like that? They are not made to be used while jogging or workingout because it is a HARDRIVE. The dri've can be replaced the player is easy to oopen with the right tools. If it is still under warranty opening will void the warranty. The person in the video repairs them http://www.youtube.com/watch?v=_Drkr...eature=related

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