Creative zen reload firmware problem

Hi i have an 8gb zen and I accidentally made a "reload firmware" from rescue mode men and my player is not working now... Is there any way to recover it's Thanks il capo

Hi Ali_pea,
Your link goes to the firmware for the NOMAD Jukebox 6/0/20/c.
I do believe you have the Zen since you posted in this thread, so you might want to download from here:
For Europe:
http://support.creative.com/downloads/download.aspx?nDownloadId=0890
For the rest of the world:
http://support.creative.com/downloads/download.aspx?nDownloadId=0889
The filename is ZEN_PCFW_L22__2_03.exe which is firmware version .2.03 for Creative Zen (only).

Similar Messages

Creative Zen Micro Firmware problem: "Device not connected, please connect your devi

After an exhausti've search, I've found the fix for losing your firmware and not being able to update it via download from the creative.com. To explain my problem, I had issues with my device connectivity, so I tried to option of reloadinging my firmware via Recovery Mode (option 3, 'Reload Firmware'). After selecting this option, I tried to download and update my firmware via the creative.com website. The module to update my firmware displayed the error message "Device not connected, please connect your device." After about 2 hours of trying various suggested fixes, I found a relati'vely easy fix by running together various suggestions I found for other problems. First rollback your Windows Media Player (WMP) via the instructions found on this page: http://www.auditmypc.com/uninstall-m...layer0beta.asp. Restart your computer after rolling back WMP.
When your compter restarts, insert the "playsforsure" CD labeled "Easy Start CD." Follow the directions for reinstalling WMP. After WMP is reinstalled, restart again. When the computer restarts, return to the CD and follow the directions in the prompt. Reconnect your device when prompted. Once you reconnect your device, it may not function right away. If this is the case, go to the 'Start' button, under 'Control Pannel,' select 'System.' Under 'System' select 'Hardware' and then 'Device Manager.' Find your portable device under 'Uni'versal Serial Bus controllers.' Click on your device and select 'Uninstall' from the small icons at the top of the window. When this is completed, unplug and plug your device back in. After this is done, click on 'Scan for hardware changes,' also a small icon at the top of the window. If your device had the problem mine did, it should now be recognized. Go back to the Creative website and download the latest firmware. The module should now find your player without any problems.
The only thing I can figure is that the "playsforsure Easy Start CD" must have a device driver that solves the problem that you can't find anywhere else. I hope this helps someone out there (tech support was telling me that I was going to have to ship my device back to the company I bought it from to get it exchanged...which would have taken at least a month, I'm sure). Good luck to you all.

For all of you non-technical Micro owners:
I found a fix for this that I hope will help others out.
When I want to Sync tracks to My Zen using Yahoo Jukebox or WMP, I simply reboot my machine with the device PLUGGED IN. After Windows starts up, my applications recognize that the Zen Micro is connected. Good Luck.

Creative Zen micro: "Firmware Problem&qu

hey, i have a Creative zen micro (orange, 6gb but i think it doesent matters"), but when i turn it on, it says "Firmware problem".
and it goes to the menu (think is called Recovery menu) and it shows:
Creative Zen Micro V0.0.65
1.Clean Up
2.Format all
3.Reload frimware
4.Reboot
now creative tells me to download a new firmware.
i did.
then to "RELOAD FIRMWARE"
and click on the upgrade, but then it says that there is no player connected, and my compuer does recognize it.
is there any way to fix this or is my zen busted?

I had a simalar problem with my Zen xtra, if it failed durng a firmware update and its stuck in recue mode try this:
Remove all creative software and drivers from your P.C
remove windows media player and media player runtime ( from control panel/add/remove programs - if you have them listed there) you should see it go through a rollbackl procedure to an earlier version of wiondows media player.
Downlaod the latest firmware for your player
Re-boot/re start your P.C
Go to the creative support website, and download the plays for sure software suite
listed as:
. Creative MediaSource Plugin for PlaysForSure devices (version .00.8)3.98 MB 28 Apr 05 
install the software by clicking on it.
RE-boot your P.C, with your player conected via USB
once your P.C re-starts, go to the location where the firmware was downloaded to and get ready to start the upgrade
Copnnect your player to its charger ( unless it charges via USB)
On your player slect the reload OS option in the rescue menu
When prompted by your player start the firmware update on your PC.
with the Zen xtra firmware you had/need to select the language option in the update on the P.C when the p[layer displays the 'update over USB' message.

Creative Zen loading music problem

"Creative Zen loading music problem?I just started using a creative zen (DVP-FL000, 6Gb) player and i'm having?a few issues copying music onto it.
I have loaded the latest firmware (.2.03e) onto it and formatted it so was clean when i started loading my music on.
I'm using winamp on winxp to copy my music to the player, but occasionally i get tracks that wont copy to the player. Winamp just shows 'unspecified error'. If a file fails to copy it will never copy, no matter how many times i try. Somtimes its a random track, sometimes an entire album.
So i also tried copying the tracks that wont copy using windows explorer, it appears to copy but the file never appears on the device. The same is also true when i try it on my Windows7 laptop with explorer, it will appear to be copying but then part way through it will report that the device has stopped responding.
It only seems to happen with windows media files, all my mp3s copy fine. The files that dont copy probably represent about 0% of my music but play fine on all my other players.
sorry for the long post, just really scratching my head with this one!
anyone have any ideas?

solved
did a 'clean up' in the recovery menu, no problems transferring tracks since

Zen V 'Firmware problem'

Zen V 'Firmware problem', So, one day i was putting in some new music into my Zen V and the transfering canceled in one momment my Zen shut down and now i cant even turn him on. Now when I put him into my USB its turning on theres logo of Creative and few secs later on screen is written 'firware problem' ofc I downlloaded a new firmware but here is another problem my computer dont see the Zen, but when he is in USB it looks like he is charging battery. Can someone help me with this?
s I solved the problem, now my mp3 is charging normally.

You can see this method to rollback Windows Media Player properly.
http://www.microsoft.com/windows/win...ionofthePlayer
Jason

Creative ZEN MX Firmware 1.01.06 released

Hello Everyone,
There is a new firmware available for download.
Creative ZEN MX Firmware .0.06
Filesize : 29.6 MB
Release date : 2 Jul 09
File Name : http://support.creative.com/Download..._L22__0_06.exe
This download contains an improved version of the firmware found on your Creative ZEN® MX player. It improves the overall stability when playing from a memory card. For more details, read the rest of this Web release note.
Fixes:
Improves the overall stability when playing from a memory card.
Enables firmware upgrading on Windows 7.
Enables support for non-unicode Japanese characters.
Enhances the Album Art support.
Improves support for JPEG (.jpg) photos.
Requirements:
Microsoft Windows Vista, Windows XP Professional x64 Edition, Windows XP Service Pack 2 or later USB port Creative ZEN MX player
Note:
Before you upgrade the firmware, back up your player's contents. To install this firmware, do the following: Download the ZENMX_PCFW_L22__0_06.exe file to your local hard disk. Close all application windows that are currently running on your computer. Connect your player to your computer. Double-click the downloaded file and follow the instructions on the screen.

Hello Hermifrm,
Please check the requirements for the firmware above. It only works on the following OS: Microsoft Windows Vista, Windows XP Professional x64 Edition, Windows XP Service Pack 2 or later. Try updating your MX on an XP or Vista machine. Welcome to Creative forums!

Creative ZEN Mozaic Firmware 1.06.01 releas

Hi everyone,
There is a new firmware update for the ZEN Mozaic available in the download section.
Creative ZEN Mozaic Firmware .06.0
Filesize : 5.57 MB
Release date : 5 Dec 08
File Name : ZENMozaic_PCFW_L22__06_0.exe file to your local hard disk.
2. Close all application windows that are currently running on your computer.
3. Connect your player to your computer.
4. Double-click the downloaded file and follow the instructions on the screen.

Hello Hermifrm,
Please check the requirements for the firmware above. It only works on the following OS: Microsoft Windows Vista, Windows XP Professional x64 Edition, Windows XP Service Pack 2 or later. Try updating your MX on an XP or Vista machine. Welcome to Creative forums!

Creative ZEN Mozaic Firmware 1.06.01 relea

Hello Everyone,
There is a new firmware for ZEN Mozaic available for download in the support section.
Creative ZEN Mozaic Firmware .06.0
File Name : ZENMozaic_PCFW_L22__06_0.exe
Filesize : 5.57 MB
Release date : 5 Dec 08
<div class="DownloadText"><div id="ShortDesc">This download contains an improved version of the firmware found on your ZEN® Mozaic player. It improves the battery charging process. For more details, read the rest of this Web release note.
<div id="DetailedDesc">Fixes:
Improves the battery charging process. <
Enhances the playback pattern for the shuffle playmode.<
Requirements:
Microsoft® Windows Vista®, Windows® XP Professional x64 Edition, Windows XP Service Pack 2 or later <
USB port <
Creative ZEN Mozaic player<
Note:
To install this firmware, do the following:
Download the ZENMozaic_PCFW_L22__06_0.exe file to your local hard disk. <
Close all application windows that are currently running on your computer. <
Connect your player to your computer. <
Double-click the downloaded file and follow the instructions on the screen. <
<

Hello Hermifrm,
Please check the requirements for the firmware above. It only works on the following OS: Microsoft Windows Vista, Windows XP Professional x64 Edition, Windows XP Service Pack 2 or later. Try updating your MX on an XP or Vista machine. Welcome to Creative forums!

Creative Zen Xtra Firmware Upgrade Problems v1

While trying to upgrade the firmware on my Creative Nomad Jukebox Zen Xtra, there was a problem with the upgrade. I'm now stuck in rescue mode v.3. When I plug the MP3 player into the computer, Windows will recognize it and asks me what to do. I exit that window and try to run the firmware update again. The firmware program tells me "Your player is not connected, please connect your player."? there are 2 options "Upgrade" and "close". Upgrade is greyed out, but close is clickable. I've tried
1. clean up,
2. format all,
3. reload OS and
4. Reboot.
None of those options seems to do me any good. I've uninstalled all the Creative software from my computer, but still no luck. Please help me. I'm doing my best to avoid having to go buy an iPod, but if I can't get my Creative Mp3 player to work, I guess I will have to. I have spent a lot of money between cables, the docking station and the leather case. I'd hate for all this to be wasted, so please help me.
I've tried to "reload the OS" and then clicked on the language the moment the Player told me to start the update. Someone please shed some light on this for me. I've tried email Customer Support. I've searched Google. I've put my best skills on it and of course I've scoured this website to no prevail. Someone help me out.

READ ALL BEFORE PROCEEDING You do need to install the driver. http://support.creative.com/Products...e=MP3+Players# When you get to the page for your player bottom left the manual selection choose Xp & clik submit the driver should be the first one version 2.0.00 .After the driver is installed when you plug in the player check in device manager to see that it shows up there Start>Control Panel> System>Hardware>Device Manager look under Portable Devices or for the name of the player. Use a rear USB Port to assure a good connection. Then run the firmware file on the computer ,choose reload firmware or Os on the player,choose language when player asks for update(the pop-up from windows indicating that it "sees" the device DO NOT CLOSE IT.)

PLEASE HELP - Serious problem with my Creative Zen Touch firmware

Ok, so I finally decided that I would upgrade to the latest firmware version for my Creative Zen Touch. I knew that doing so would erase everything on it, so I backed up everything onto my computer's hard dri've. So from that standpoint, I'm in the clear.
HOWEVER, during the upgrade process, my computer froze, leaving my precious MP3 player without ANY firmware. This then drove it into "recovery" mode, where I can either clean up, format, or reload firmware. I've gone through each of these options, but when I go to "reload firmware" my computer will no longer detect my Zen! I've tried reinstalling different driver versions, different firmware versions, etc. The bottom line now is that my mp3 player has no firmware, and my computer won't detect it.
I feel like I probably need to go back to the basics. Unfortuantely, I don't have my installation CD with me. Can anyone post the initial installation file please? Thanks in advance!
I really hope I can work this out, I don't know if I've gone a day without my Zen in the past two years!

Simon, this is actually a common problem with the touch. Mine did it about a year after purchase, so I was safe to open it up and fix it. It is actually a really simple fix and is due to a loose connector. I know alot of other people on nomadness.net were having this problem, so I posted a solution here. Hope this helps!
http://www.nomadness.net/modules.php?name=Forums&file=viewtopic&p=42838

I need help , 8GB ZEN has 'Firmware Problem' mess

Hi there I'm from Singapore & I bought a 8GB ZEN from West Mall's Harvey Norman last Oct .
Eariler on , I realised that my ZEN has a 'Firmware Problem' message displayed on the screen . I try as might to reset the player countless times but no matter what , the message still appears & to make things worst I tried to call the customer/techincal support hotlines but they're closed for the day :S
I don't know what happened , it was still working fine this morning when I brought it to Uni . Does anyone know how to solve this problem ?
Thanks
Karen

If you get the firmware error, you can go into the Recovery mode by holding down the Play/Pause button while turning on the unit. Then do a 'Reload Firmware'. This will clear the firmware. Download and run the Firmware update from the Creative website for the Zen. This should reaload the firmware with the latest version.
If that fails, just bring the Zen and the receipt down to the Creative service centre and they will take care of it.

Zen Micro Firmware Problem.. HE

hi.
i just baugth recently the Creative Zen Micro 6G, about 2-3 monthes ago.
two weeks ago the battery started making problems it wouldn't relode it self with any posible USB.
after i tried again and again it suddenlly workd, but the device said "Firmware Problam" and it went straigth to "Recovery Mode" which has the next options:
. Clean up
2. Format All
3. Relode Firmware
4. Reboot
i tried them all but nothing is making it relode the firmware even when the device is connected to the comp.
it's like it's destroid and i cand install the drivers.
can someone help?!

To reload the firmware follow the advice here in the Zen FAQ at Nomadness.net.

Creative zen 20gb firmware frustrat

Good Morning,?I successfully purchased and successfully managed to get the creative zen mp3 player home but that's about where it has ended. Everytime I power up the device the "firmware problem" appears on the screen. I have downloaded the latest firmware from the creative website both on my laptop and on a mates pc. That is do-able but when it asks me to connect my player to the laptop or pc via the usb it does not recognize it whatsoever and just sits there with the window still asking for me to connect the player. It seems like a catch 22 where that the "firmware problem" mesage is stopping me being able to connect ot the laptop/pc but to be able to fix the problem I need to download the latest firmware to the player. I dont have vista or windows media player , as I have read up on that problem that exists. It's been a week now and I am frustrated with it. Can someone point me in the right direction and help turn my paper weight into a music player. Cheers Travman.

EVERYBODY.... IT MIGHT BE TOO LATE BUT DONT TRY WIPING AND REFORMATTING YOUR PLAYERsame thing happening to me my nomad juke zen nx has worked flawlessly for years until a couple of days ago with all kinds of SW issues cropping up when i went to put more music in( not being recognized / connecting and then disappearing / unable to view the players song library when connected / saying its connected one moment and gone the next )...the list goes onwent thru all of their fixs ie player scan disk no problems....rebooted...nuthin.....reformatted and wiped the dri've to start from zero and tried to reload the updated firmware and it will not load...it starts (player HD runs about a minute then stops) and then just hangs up for 5-0 minutes and then a popup says either player is not connected or on restart or connect the playerverified I have all the latest software and drivers so it must be a windows update kill your app fix. I?know the feeling that I now have an expensi've brick sitting on my desk...and im starting to jones @ work due to no tunes....on the other hand I have been looking at upgrading to a higher capacity player Wolverine makes 80 and 00 gig boxs so it might be time to kick creative to the curb!?

Zen Mirco Firmware problem (like everyo

Hello,

 I recently purchased a Zen Micro for my wife for Christmas and she absolutely loves/d it. The problem is like everyone else?s with the firmware update to 2.20. It?s pretty obvious what is happening?. Halfway through the installation, the firmware loads and changes the device (I get another ?Windows has detected new hardware? window, even though the drivers were already installed when I first plugged the Zen in, and it was running fine). At that point, the rest of the firmware stops because it has no idea what it is loading a firmware to. I can try to load the drivers for the ?new? Zen, but it always fails, as it cant? find them. The reason is because I no longer have a Zen .0 or whatever. I now have a Creative Zen 2.20 that the PC cannot detect because it has no drivers for the 2.20.

 The device is still listed in my Device manager as ? Creative Zen Micro? but of course no drivers work. When I restart the Zen, I just get ?firmware error?. So unless there is some way to get a nice 2.20 driver or ANY driver that is going to let me access my Micro now, it will be shot. This is the second one (I exchanged the first one for the same model) and I am starting to think that the reason the Zen is sold out everywhere is because everyone is exchanging them.
Any ideas of what to do next?

The v2 drivers are provided by Windows Media Player 0, so ordinarily should be installed automatically.
Try selecting reload OS/firmware from rescue mode, which will erase the firmware (I assume you have none loaded anyway?) then connect to the PC and check in Device Manager to see if the player is detected, without error, and with a driver version.
If you still have problems search for the link "problems with connecting using MTP firmware" in the FAQ post.

Zen Micro - Firmware Problem on start

Hi, I have recently begun getting an error on my Zen Micro about a "Firmware Problem". When I switch on my MP3 Player it goes into the normal startup procedure, Copyright and?Creative logo but than I get an error message saying, "Firmware Problem". When in this error message I am unable to do anything, the computer will not detect it and I cannot get into safe mode or the main menu. Please help!

Go to the website download page and download firmware version .xx.xx. Disconnect the player from the computer and access the player Rescue mode. Select Reload OS option and wait for prompting to connect the player. After that, run the firmware update you have downloaded.
Jason

Creative zen reload firmware problem

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