Creative Zen Sleek - Battery or Hard Drive dyi

Hi - I've had a Zen Sleek for a little over 2 years now, without too many problems. Until now. The battery seems to only last about 5 hours (previously was 0+), but even more annoying is that it keeps crashing when I try to turn it off, needing a reset, and sometimes even a clean disk and reboot before it will work again. The problem seems worse when the battery is low.
Firmware is up to date (2.0.03), should I try reflashing the firmware, or is this likely to cause more problems?
Any help appreciated. Pleased with the product, but it should not really be dying after only 2 years...
Thanks

I had the same issue.. use a small pin to reset the player while it is plugged into your computer. the reset switch/hole is next to the data port.

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