Creative Zen Sleek Photo Firmware Download does not recognize my pla

My Creative Zen Sleek Photo recently froze up. After restarting it, the "firmware problem" screen popped up. After reading up on it a bit, I decided to first clean, then reformat, and then reload the firmware. Everything went smoothly until I went to load the firmware back onto my Zen.
For whatever reason a screen pops up that says that my device is not connected to the computer, when it, in fact, is. I have tried several things including uninstalling Windows Media Player and repeatedly cleaning and reformatting in hopes that it would recognize it.
I have had no prior problems with the computer recognizing the device and I have loaded quite a bit of music onto it through this computer. Can anyone please help? Any more ideas? Anything will be helpful and appreciated. Thanks?

HelloHave a look at this thread http://www.anythingbutipod.com/forum...ead.php?t=6328?I had a similar problem with a Zen Sleek Photo and I am sure that this was the thread I used to recover the player when a firmware upgrade failed. Regards?

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    Message Edited by joshua32 on 06-22-2006 08:25 PM

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