Creative Zen (Software Download) Recovery Tool Confus

<From the locked sticky above? "*** MP3 Player Recovery Tool ***" by Catherina-CL>
It lists all the MP3 players supported by this software tool and
the Creative Zen 2/4/8/6/32 GB is NOT LISTED - SEE BELOW? but
if you go to the following link,and on the right hand side the Creative Zen is
one of the support players - Which Creative is right?
Link: http://www.creative.com/products/mp3...ol/welcome.asp
Sticky - "*** MP3 Player Recovery Tool ***"? By Catherina- CL
If you are experiencing a problem with your MP3 player (supported players list below), please ensure you check out our MP3 Player Recovery Tool first.
One click is all it takes to update your player to the latest available firmware, and to give your player a clean bill of health.
BEFORE YOU START
. Check that the MP3 Player Recovery Tool supports your player.
2. Ensure that you are using the Windows XP? 32-bit or Windows Vista? 32-bit operating system.
3. Back up the contents of your player, if possible, as recovering your player may require it to be formatted.
4. Make sure your player battery is at least 50% charged.
Click here if you require further information/assistance.
http://www.creative.com/products/mp3...ol/welcome.asp
LIST OF SUPPORTED PLAYERS
ZEN Vision W
ZEN Vision
ZEN Vision:M 60GB
ZEN Vision:M 30GB
ZEN Stone Plus
ZEN Stone
ZEN V Plus
ZEN V
ZEN MicroPhoto
ZEN Nano Plus
MuVo V00
MuVo V200
MuVo Micro N200
MuVo TX/TX SE
MuVo TX FM
MuVo Slim
DMP FX00
Forum Administrator
Creative Labs
Message Edited by Zenandy on 05--2008 02:2 PMMessage Edited by Zenandy on 05--2008 04:2 PM

Zenandy,
That sticky hasn't been updated yet it seems, thanks for the message. I'm updating it now.
Cat

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    Rev..
    Date: 4/28/2008
    Author: ZenAndy
    Creative terminology:
    MP3 Player Recovery Tool - A program that resolves the majority of player problems quickly.
    One click is all it takes to update your player to the latest available firmware, and to give your player a clean bill of health.
    Link: http://www.creative.com/products/mp3...me.asp region=
    Note: You can also go to "Creative" "Support" "downloads" choose your MP3 Player type to obtain the latest firmware and software releases.
    Note: On your Zen you can look under "System" & "Information" and then compare the firmware download
    releases OR you can have the "MP3 Player Recovery Tool" (above) do it for you automatically.
    Note: Creative Zen 4/8/6 GB "MP3 Recovery Tool" DOES NOT stop on a firmware comparison match.
    Note: All firmware releases/revisons for the 4/8/6 GB Zen also works (is the same as) for the 2 GB & 32 GB Zen.
    Recovery Mode - If you experience one or more of the following symptoms, it is recommended that you boot the player into its unique Recovery Mode, and then clean up, format or reload the firmware.
    . The player is not detected in Creative MediaSource or Windows Media Player
    2. The battery does not last as expected
    3. Your computer stops responding during file transfers
    4. There is a power outage during file transfers
    5. There is an error about firmware
    6. LCD displays a "Firmware Problem" message
    7. Your player is not responding.
    8. The player is performing erratically.
    Getting Started
    . Load your Creative Zen software from CD FIRST and BEFORE plugging the Zen MP3 player, using the short cable, into the PC USB port to charge it.
    2. Try charging the Zen MP3 player directly from the USB port on the PC. If not, make sure the USB Hub you are using is adequately powered to provide full charging current to the Zen player. Also, try to have the Zen MP3 player as the only USB device, if possible, on the USB hub.
    Some/most Creative Zen flash MP3 Music players come "fully discharged" so, in the mean time, just read the manuals.
    FULLY charge the Zen MP3 player for several hours (~4.0 hrs max) until the battery symbol is NOT flashing AND the battery symbol/icon has a small plug/key symbol in the middle.
    After the first full charge - additional charging is much quicker about 2 /4 hours. (From 0% empty to full)
    3. Go to Creative/Support/Downloads and check for the latest software releases for the Creative Zen. Then check on your Zen MP3 player under System/Information for your firmware revision. Make sure you have the latest software downloaded on your PC and firmware on your Zen MP3 player. < Latest revision [.2.0] 28Feb08>
    OR
    You can run MP3 Player Recovery Tool - see above.
    4. In some cases you might have to do the Recovery Mode "paper clip reset" to get the Zen MP3 flash player started.
    See the Zen User's Guide FAQ. The paper clip reset hole is on the bottom edge below the music pause/run switch.
    (Not the slotted mic hole on the top edge of the player near the earphone jack and SD card slot!!!)
    5. My preference is to have the player shutdown/off before inserting and removing the earphone/headphone plug.
    Recovery Mode Using The Paper Clip OR
    Alternati've Method For Recovery Mode Without The Paper Clip.
    Why use it's
    If you experience one or more of the following symptoms:
    . The player is not detected in Creative MediaSource or Windows Media Player
    2. The battery does not last as expected
    3. Your computer stops responding during file transfers
    4. There is a power outage during file transfers
    5. There is an error about firmware
    6. LCD displays a "Firmware Problem" message
    7. Your player is not responding.
    8. The player is performing erratically.
    Save a copy of your player's content, if possible, before cleaning up the memory!
    Recovery Mode Using The Paper Clip Reset Method
    #. Turn off player if not already turned off
    #2. Press/hold play/pause button. If you accidentally release
    the button, start this reset procedure over again.
    #3. Gently push the end of a metal paper clip into the reset hole on
    the botton edge below the play/pause switch.
    (Do not use the slotted mic hole at the top edge near the earphone jack)
    #4. Slide the on/off/lock switch towards the on position - slide it to the botton hold
    until the display lights up and then release.
    #5. The recovery mode screen appears and four menu items are shown - see below
    <Alternati've Method For Recovery Mode Without The Paper Clip>
    #. Turn off player if not already turned off
    #2. Press/hold play/pause button. If you accidentally release
    the button, start this reset procedure over again.
    #3. Slide the on/off/lock switch towards the on position - slide it to the botton hold
    until the display lights up and then release. Be patient and wait!
    #4. The recovery mode screen appears and four menu items are shown:
    < Clean Up> - cleans, rebuilds and reorganizes your player's memory and restores it to optimal efficiency.
    When the cleanup is complete, select Reboot. Your player restarts and starts rebuilding its music library.
    Note: Your player's firmware is reset to default settings after your player's memory is cleaned up.
    Note: This procedure the hide/show password is reset.
    <2 Format All>- Warning - Formatting your player erases all content on your player's memory and resets your player's firmware to default settings. If possible, back up all data on your player before proceeding.
    Also, you can do this from the PC see Zen User's Guide. FAQ
    <3 Reload Firmware> - Caution !!!! Selecting Reload Firmware erases your player's firmware.
    DO NOT select Reload Firmware unless you have downloaded a newer firmware version for your player, or have been advised to do so by Creative Customer Support.
    Note: My advice when loading/replacing firmware is to connect directly
    to the PC USB port without using a USB hub.
    <4 Reboot> Restarts the player just like the "on/off/lock switch" when switched ON.
    Note: Having NO battery energy/charge/juice this procedure will not work.
    Lithium-Ion Polymer Battery Hints
    Ref:
    http://www.omnica.com/omniview_electronics2.htm
    http://en.wikipedia.org/wiki/Lithium_ion_battery
    . Allow the battery to completely discharge from time-to-time then recharge it fully.
    2. Lithium-Ion batteries loses about 5%- 0% capacity per month.
    3. Lithium-Ion polymer batteries have about 300-500 discharge/charge cycles.
    4. A half full battery indication (50% @ /2 the battery color) used up about 24 hrs worth of battery. Below 50% the indication goes fairly fast to the max of 30 hrs. Note: The battery level indication seems non-linear through out its range.
    5. Battery is Empty~0% - warning screen will appear on LCD and player might shutdown.
    6. Battery is Full- 00% with battery symbol NOT flashing AND plug/key symbol in the center of the battery.
    7. It takes about 2 /4 hours to charge the battery from empty to full.
    8. It takes about 4 hours max to charge a "New" Zen player shipped from the factory.
    9. There is a battery manufactuer's failure rate, which is normal ~ % or less, in which the Lithium-Ion Polymer battery refuses to charge. Creative, ships the Zen MP3 players with some or no charge so there is very small probability that you could have one. I call it the "Deep Six Discharge Battery" Contact/call Creative for replacement.
    Documentation
    There are several pieces of documentation you might need to read to fully understand and use your Creative Zen MP3 flash player to its fullest capabilities.
    #. Zen Users Guide "English" - For Zen MP3 Player - download from Creative/Support/Product documentation
    #2. Zen Quick Users Guide /Front/Back - download from Creative/Support/Product documentation
    #3. Sync Manager (Creative Zen) Click on sync symbol on PC task bar then help
    #4. Creative Zen Media Explorer - Just look under the main help menu
    #5. Windows Media Player <if used>(Microsoft)Use the help files with this program.
    General Tips to increase/decrease the playing time on your Creative Zen flash player.
    <Creative Battery Spec: 5 Hrs. Video & "UP TO" 30 Hrs. Audio/Songs>
    Please do the following:
    . Volume control lower/higher - higher volume settings will decrease playing times. This is logical. More output "volume power" decreases the battery juice.
    2. Audio Settings: EQ, Smart Vol, & Bass Boost will effect your playing time but I believe they are not critical as the Volume & Bit Rates(28 kbsp and others) / File Format (MP3,WMA) & Lock Switch.
    3. Bit Rates & File Formats Do Matter. Bit Rates and File formats will increase/decrease your playing time.
    Per Catherina-CL
    "WMA files will use up more power than MP3 files, and higher bitrates more so than standard ones (like 28kbps MP3). Best thing to do is rip an album in 28kbps MP3 and leave it playing in a loop on a normal volume level. See how long the battery lasts then."
    Please Note: The main difference between MP3 and WMA is the compression. According to Microsoft a 64KBPS WMA file is the same quality 28KBPS MP3. This is of course up to a person's preference but you may find you can get better compression out of WMA.
    4. FULLY CHARGE your Zen. This means the battery symbol is NOT flashing AND there is a plug/key symbol embedded within the battery symbol. The battery is 00% FULL under BOTH conditions. Having just the battery symbol all green will not do it.
    From the link:
    http://www.omnica.com/omniview_electronics2.htm
    Regarding lithium-ion shelf life, one of our engineers recently met with a battery-house representati've. It has come to their attention that repeated charging and re-charging of a less than fully discharged Li-ion cell affects the battery "gas gauge" included with many devices. Over a number of cycles there is a resultant loss in accuracy. Frequently, the indicated remaining charge has little relationship to the actual amount of life left in the cell! Fortunately, according to the battery expert, the gauge will reset itself if the battery is allowed to completely discharge from time-to-time.
    5. Having different types of earphones/headphones will increase or decrease the playing time by how much "electronic load" the earphones/headphones create on the Zen player. There are some power hungry earphones/headphones out there.
    The 6 ohm earbuds conserves battery power more than the 32 ohm earbuds supplied by Creative. (About 0% more)
    6. Always, always lock your Zen player while playing music. This cuts off the power drain from the color 2.5" LCD and blank the LCD screen. After all, you can't read the LCD screen if it is in your shirt pocket and playing music!
    7. Make sure you have the latest firmware upgrades in order to get the best of your Creative Zen Flash MP3 Player.
    Troubleshooting
    Your Creative Zen is extremely complex.
    Check this link to peek inside player http://www.anythingbutipod.com/archi...isassembly.php
    Also, this link:
    http://arstechnica.com/journals/hard...ssor-behind-it
    There could be a million things that could go wrong with your player so you will not be the FIRST or LAST to have a problem. Keep in mind, there are many, many others that have the Zen with no problems whatsoever. Things happen, but Creative is there to help.
    Dropping a Zen or any other player might/will/possibly ruin the player for good!!!
    Since this player is solid-state (no moving parts e.g. mini-disk dri've) then the only thing that will keep it from running for years is the non-user replaceable Lithium-Ion battery. I will concentrate on some troubleshooting tips which are battery related but I hope you have already the latest firmware downloaded and installed on your player
    Battery - Lithium-Ion Polymer
    #. Battery won't charge "out of the box" new player.
    A. First, read above "Getting Started"
    B. Next, try a different USB mini cable.
    C. Next, there is a battery manufactuer's failure rate < %, in which the Lithium-Ion Polymer battery refuses to charge.
    Creative, ships the Zen MP3 players with no charge so there is very small probability thatyou could have one.
    I call it the "Deep Six Discharge Battery" Call / Contact Creative.
    #2. Battery won't charge properly after using the player for some time.
    A. When you plug in your player into the USB port via mini USB patch cable, the connection resets the player to the "docked screen" with the battery level gas guage , in the right hand corner.
    Sometimes this action does not reset the player properly but there is no indication to you that the player is charging.
    Just disconnect/connect the USB cable again.
    B. Sometimes, the Zen player gets confused and you have to do a Recovery Mode "paper clip reset" which forces the player into a "special menu screen" to clean-up the player and to reset the player which allows showing the "docked screen" while charging the unit. See Zen User's Guide for explicit instruction und FAQ.
    C. Since the Zens came out late in 2007, the maximum of 300-500 charge/discharge should not apply YETbut users beware, as with any other Lithium-Ion Polymer battery it will not charge fully "like new"because of a " fixed shelf life" (2-3 yrs) OR too many charge/discharge cycles. A battery replacement is in order.
    Methods of charging the Creative Zen MP3
    . The short mini-standard USB cable provided by Creative from the factory. Plugs into a PC USB port.
    2. Uni'versal Power Adapter (Creative) plugs into the wall. Works "anywhere in the world"
    Note: Different countries have different wall AC voltages and hertz requirements. This has adapters for different countries/locations wall outlets and a uni'versal power supply for all voltage and hertz requirements.
    Note: This is a heavy duty high/fast charging wall outlet charging adapter. (2400 ma)
    3. Auto/Vehicle 2 VDC charger (Creative) or other compatible vehicle 2 VDC to USB charger.
    4. EARHUGGER IPOD POWER POD - MP3-8370 (White compact module)
    http://www.earhugger.com/powerPod.html
    http://www.amazon.com/Earhugger-MP3-.../dp/B000QTTKSS
    This compact module will solve all the following travel modes and conditions:
    . Camping, hiking or outdoor travel - no PC or noAC or maybe no auto/car.
    2. Airplane travel - no PC or no AC or no auto/car.
    3. Train/subway travel - no PC or no auto/car
    4. Car travel - no PC or no AC
    5. Foot travel - no PC or no AC or no auto/car
    It uses 4 ways to charge the Zen:
    . Retractable mini-standard USB cord for PC charging. <--- does not communicate with PC! - only for charging
    2. Retractable mini USB cord for auto/vehicle charging (Fused)
    3. Retractable mini USB cord for wall 0-20 VAC 50/60Hz charging. (non-international use plug style)
    4. 9 VDC battery terminal for using standard alkaline 9 VDC or high ma Lithium 9 VDC to charge the Zen via
    mini USB cable. Note:You might need several alkaline batteries to charge the internal 550 ma hr Zen battery!
    Great for remote destinations.
    5. Rechargeable portable battery packs.
    Black & Decker has several "Power To Go"models CPI0B-C & CPI20XB (not for international use because of 20 AC 60Hz only charging wall wart)
    Note: There are other brands that also do this method of charging.
    http://www.blackanddecker.com/Produc...Path=4033.4040
    You charge this portable NiMH battery pack from the AC wall outlet so you can carry with you on trips to charge the Zen.
    6. Mobile phone chargers. Some have a mini-USB plug for charging the phone but it could be used to charge the Zen BUT BEWARE IT COULD RUIN THE ZEN IF IT IS NOT COMPATIBLE! The output should have a voltage of 5 VDC +- 5% (4.75-5.25 VDC) ON THE PROPER MINI-USB PINS and a charging current at least 200 ma to 2400 ma. See this forum for the recommend phone phone chargers to use with the Zen.
    Note: You are charging an internal Lithium-ion polymer 550 mahr battery in the Zen so the lower the charging current the longer it takes to charge.
    Note: You will find that charging the Zen from the wall charger is much faster than the "current limited" charging on the standard PC USB port.
    Note: For diagnostic purposes and emergency charging of the Zen it is wise to have an external (non-PC) charging device for your Zen.
    Note: Only the battery charging symbol shows up on the Zen when using an external charger.
    Scratches
    All plastic screens will scratch, doesn't matter which type you have.
    For minor scratches you could use the Novus three part cleaner, polish and scratch remover system. Do not use the #3 coarse abrasi've in this system! Be extremely careful in using this product !!!! Please check the web.
    OR
    Low abrasi've toothpase <--- some say this works
    OR
    CD scratch remover/repair kit <---- have not tried this.
    The Zen (Flash) MP3 glass LCD screen is covered by the overlay plastic you see on the front. Worst case, you can have only the outer shell repaired and replaced by Creative.
    To prevent scratches in the first place:
    Use the Zen cloth bag which comes with the unit (sometimes ) to prevent scratches.
    OR
    Buy the Zen clear plastic case (Clear Case #70AB2600002). Sold by Creative.< I use this>
    OR
    Buy an clear plastic overlay. (Screen protector #70AB2600003) which goes over the LCD protector screen for protection. Sold by Creative.
    OR
    Also, you can cut up a "generic" PDA screen protector to fit the Zen.
    OR
    Obtain a "digital camera lcd screen protector" from a camera store or internet
    OR
    "Invisible shield" -The best protection money can buy
    http://www.zagg.com/invisibleshield/...ns-shields.php
    How to destroy your Zen - WHAT NOT TO DO
    . Leave it in the auto/car/vehicle - the vehicle inside heats up 20-35 F higher than the outside temperature.
    2. Leave it outside in freezing temperature 0C 32F. The LCD will freeze/discolor/absorb water.
    Note: It is remotely possible it could recover when warm-up at room temperature.
    Note: Just keep the Zen near your body heat when outside in freezing temperatures.
    3. Dropping it might cause the LCD screen to crack or loosen up the internal connections to the electronics or short out the internal electronics.
    Note: Use a protecti've case to cushion the blow from dropping the Zen.
    4. Dropping or submerging or getting the Zen wet in water might short out the electronics and battery.
    You could prevent destruction by immediately shaking the Zen vigorously in open air to dry it out.
    5. Sitting on it could flex the electronics and short or open circuits which would cause a defecti've/faulty Zen.
    <A bit of humor ... There is No Santa Claus, Easter Bunny or Tooth fairy and Creative does NOT give away money. If you destroy or damage your Zen you will pay not Creative>
    How can you tell if your Zen is defecti've/faulty
    . A "white screen" or a "totally blank black screen" shows up on the Zen LCD.
    2. You cannot force the Zen into the special "Recovery Mode" menu screen.
    3. The Zen refuses to "take a charge"(To charge up the internal Lithium-Ion Polymer battery)
    4. The Zen LCD is cracked or distorted due to dropping or handling abuse.
    5. The Zen clock does not keep accurate time (within 2 mins max per month)
    Contact Creative if any of the above faults occur - the Zen is bad and nothing you can do will fix it!
    WSOD "White Screen of Death"
    The "White Screen of Death" is really caused by a hardware problem. You see, the internal Freescale/SigmaTel STMP3700 MP3 processor has to write to the LCD. If this operation is prevented by internal electronic opens or shorts, bad STMP3700, locked-up firmware, bad LCD or any other electronic component failure then the CPU might/will halt and refuse to write to the LCD which will be reflected in a "white screen of death" I cannot cover all the causes of the "white screen of death" but rest assured Creative should pick these problems up in their quality control manufacturing process with a 99% success rate. Problems do show up after the manufacturing process but Creative has warranty protection for this other % fault rate. (Which is normal in electronics manufacturing)
    Media Content
    Listening to the built-in music on the Zen is OK but after a while your question now becomes "What else can I do with my Zen "
    Note: The "How to" instructions for adding Media content can be found in the Zen documentation.
    Terminology:
    Album: Collection of tracks or songs under one "album" title.
    Artist: Track or song artist
    DRM: Digital rights management - copy protection scheme - Zen cannot use music with this music protection scheme. (itunes) (But "itunes plus" will work)
    Genres: Type or kind of music
    <The following genres are defined in ID3v>
    Blues,Classic Rock,Country,Dance,Disco,Funk,Grunge,Hip-Hop,Jazz,Metal,New Age,Oldies,Other,Pop,
    R&B,Rap,Reggae,Rock,Techno,Industrial,Alternati've ,Ska,Death Metal,Pranks,Soundtrack,Euro-Techno,
    Ambient,Trip-Hop,Vocal,Jazz+Funk,Fusion,Trance,Classical,Instru mental,Acid,House,Game,Sound Clip,
    Gospel,Noise,AlternRock,Bass,Soul,Punk,Space,Medit ati've,Instrumental Pop,Instrumental Rock,
    Ethnic,Gothic,Darkwave,Techno-Industrial,Electronic,Pop-Folk,Eurodance,Dream,Southern Rock,
    Comedy,Cult,Gangsta,Top 40,Christian Rap,Pop/Funk,Jungle,Nati've American,Cabaret,New Wave,
    Psychadelic,Rave,Showtunes,Trailer,Lo-Fi,Tribal,Acid Punk,Acid Jazz,Polka,Retro,Musical,Rock & Roll,
    Hard Rock
    <The following genres are Winamp extensions>
    Folk,Folk-Rock,National Folk,Swing,Fast Fusion,Bebob,Latin,Revival,Celtic,Bluegrass,Avantg arde,
    Gothic Rock,Progressi've Rock,Psychedelic Rock,Symphonic Rock,Slow Rock,Big Band,Chorus,
    Easy Listening,Acoustic,Humour,Speech,Chanson,Opera,Cha mber Music,Sonata,Symphony,
    Booty Bass,Primus,Porn Groove,Satire,Slow Jam,Club,Tango,Samba,Folklore,Ballad,Power Ballad,
    Rhythmic Soul,Freestyle,Duet,Punk Rock,Drum Solo,A capella,Euro-House,Dance Hall
    <A bit of humor: I think the above Genres lists are missing two - "elevator music" & Crying and Whining e.g. Country Western>
    ID3 Tags: Internal file information associated with an Mp3 or wav audio file. This format contains
    Track number, Album name/title, Genre, Artist and Song Title which can be sorted and indexed by
    the Zen device.
    IPTV: Is a system where a digital television service is deli'vered using Internet Protocol over a network infrastructure, which may include deli'very by a broadband connection. http://zencast.com/
    JPEG: Is a commonly used method of compression for photographic images.
    This is the only photo format used by the Zen.
    MP3 and WMA music tracks: Music format used by the Zen.
    Note: Having the wrong bit rates will drain the Zen battery faster. (See above)
    MP3: Is a digital audio encoding format using a form of lossy data compression.
    Non-protected AAC: Files are regular AAC files without any DRM: they can be converted to other formats (like MP3) and can be played on an unlimited amount of devices and burned an unlimitd amount of times. They have no restrictions.
    Podcast: Is a series of digital-media files which are distributed over the Internet using syndication feeds for playback on portable media players and computers. http://zencast.com/
    Protected AAC: Files are AAC audio files that contain DRM (Digital Rights Management), most often music purchased from the iTunes store. The Creative Zen cannot use these files.
    Note: "Itunes Plus Store" have songs without DRM which the Zen can use.
    Ripping CDs: Copying tracks from an audio CD on a PC and downloading tracks to the Zen.
    Note: Use the Creative Zen Media Explorer for ripping audio CD is one method.
    Song Title: Name of song or track
    Track Number: Numerical number of track of CD album.
    Track: General name for song or song title.
    Unprotected AAC format: Music format used by the Zen
    WMA:Is an audio data compression technology developed by Microsoft. The name can be used to refer to its audio file format or its audio codecs.
    WAV: (or WAVE), short for Waveform audio format, is a Microsoft and IBM audio file format standard for storing an audio bitstream on PCs.
    Note: The Zen's built-in microphone produces this audio file format.
    Zen Audio Format:MP3, WMA, WAV, non-protected AAC (.m4a), Audible (2, 3, 4)
    Zen Media Content: Video, Music, Audio, Photos/Images transferred/dowloaded into the Zen
    Zen Photo Format:JPEG
    Note: You can copy/drag/paste JPEG photos from your PC to your Zen for viewing.
    Note: You can import photos & view photos from the SD card.
    Zencast Organizer: Seamlessly integrates ZENcast media files with Creative portable media players and/or your computer
    Zen Video Format:MJPEG, WMV9 and (with transcoding - MPED4-SP, DivX 4/5 and XviD)
    Warning - In some countries (including the US) its illegal to do:
    Copying audio DVD & DVDs
    Defeating DRM MP3 Music (Digital Rights Management)
    Intercepting/copying (non purchased) music.
    Downloading music/songs from an illegal or "free" rouge website.
    General Media Content links:
    http://pro-music.org/Content/GetMusi...lineStores.php
    Note: Check to see if your music files/tracks contains ID3 tags.
    Note: ZEN also supports iTunes Plus tracks from the iTunes store,
    Note: The following media content is only a small fraction of means and ways
    of collecting/dowloading media content to the Zen.
    Media Content from Creative Website(s)
    Note: The Media Content can be found under "Fill your Zen" on the bottom of the Creative Zen product page.
    http://zencast.com/
    ZENcast is the ultimate source for free IPTV channels, video blogs and podcasts on the Internet. It provides quick and easy access to a wide range of interesting and entertaining video and audio content online.
    http://www.audible.com/adbl/site/cre...seBVCookie=Yes
    Audible.com - Audible.comis the Internet s leading audio provider of bestselling audio books, comedy programs and today s most relevant magazines and newspapers
    http://creative.vongo.com/
    VONGO is the video download service that gives you instant access to over 2500 hit movie and video selections from Starz .
    Watch movies whenever, wherever on your ZEN. A great entertainment venue for watching movies while on the road or on the go.
    http://www.napster.com/creative/
    Transfer unlimited music to your ZEN without paying per song.
    With Napster To Go you can:
    Choose from over 5 million songs, plus new releases every week
    Play music instantly from any internet-connected computer
    Find old favorites and discover new music by exploring playlists, radio, Billboard charts and more
    Create a library of your favorite music and build custom playlists.
    http://www.emusic.com/ZEN
    Choose from over ,500,000 songs
    Burn unlimited CDs
    Compatible with every MP3 player
    No confusing restrictions-Own your music!
    http://www.lala.com/frontend/action/...=user:2672@223
    Why pay 99per song when you can get the whole album for $At lala.com, you can trade your used CDs for new music.
    .8 million titles available for trade. CD quality guaranteed.
    Every CD you receive is yours to keep - no restrictions.
    Pay only $ per CD received. No monthly fees or commitments. Sign up is FREE.
    http://www.amazon.com/b/ &node=62663
    Buy or Rent Movies Online
    Watch DVD-quality video downloads on your PC or ZEN
    Conveniently download from your PC at work to your PC at home
    Discover thousands of TV shows & movies available for download
    I started this thread in April 08 to help other new Creative Zen MP3 (Flash) users. If there are common threads that are posted from new users then I try to make a section to inform other new users in solving their similar problems. I cannot believe that this thread was viewed over 0,000 times! Thank you for your "viewing" support.
    Please note: This thread is constantly changing so check back for any new helpful hints, problem solving, troubleshooting and practical solutions for the Creative Zen.
    "The Creative ZenR O C K S"
    Zenandy
    Message Edited by Zenandy on 08--2008 08:26 AM

    Hi,
    I'm from germany so no 'best buy' but I think I will lock around sleeve/bag for a different product with same measures. Any tip?
    The clear plastic case is not what I want. I would like to use the player without such protections. I just want a sleeve to protect the player while its in my jacket/pants.
    Btw, i have bought this version: Creative Zen (maybe european version?). I also doesn't seem to have your mentioned sleeve. I also couldn't find it on the website.
    Anyway, thank you,
    Chris

  • How to make best videos/audios for Creative Zen/Zen Vision W/Zen Vision M/Z

    4Easysoft Creative Zen Video Converter is an all-in-one Video Converter for Creative Zen software with high output quality and powerful video editing functions, which can help all the zen users to make the best video/audio effect.
    First of all, let’s make clear what kinds of videos/audios can get the best effect in the zen players.
    Video:
    MPEG, WMV, and AVI (MPEG-4 SP, DivX, Xvid), while MPEG-1, and MPEG-2 are supported, but must be transcoded with the included software.
    Audio:
    MP3, AAC, WMA, WAV, and Audible 2, 3, and 4 formats.
    Settings:
    Video resolution: 320×240; Video Bitrate: 500 kbps; Audio Bitrate: between 96 to 128 kbps.
    Then, let me show you how to make a full use of this powerful converter.
    Preparation:Download and install 4Easysoft Creative Zen Video Converter
    http://www.4easysoft.com/guide/creative-zen-video-converter/main.jpg
    Step 1: Run this software and add video/audio files.
    Step 2: Select output video format from the profile drop-down list.
    Click the “Profile” button to select the output video format from the drop-down list button.
    Step 3: Customize output settings.
    Click “Settings” button in the output settings area, you are allowed to customize the output parameters, specify output folder and select output format.
    Step 4: Start conversion
    Click “Start” button on right bottom of the main interface, you can begin the conversion. All the tasks of conversion will be finished at fast speed and high output quality.
    http://www.4easysoft.com/guide/creative-zen-video-converter/steps.jpg
    Tips on editing videos:
    1: Capture your favorite picture.
    Just click the “Snapshot” button to save your favorite image.
    2: Merge videos into one file.
    Just check the “merge into one file” option if you want to merge the selected contents into one file As default the merged file is named after the first selected file (either a title or a chapter)
    3: Select preference
    Click the “Preference” button and a dialog pops up, you can select the output destination, the Snapshot foler, the format of the snapshot image. You can also choose to shut down your computer or do nothing after your conversion. You can also select the CPU usage.
    4: Trim video
    You can get any clip of your video and put it on your zen.
    5: Crop video
    You can crop your video by selecting your video mode, setting crop values, or drag the frame.
    http://www.4easysoft.com/guide/creative-zen-video-converter/tips.jpg
    Ok, just enjoy movies and music with your Creative Zen player now!
    More useful tools:
    MP4 Converter is a powerful MP4 Video Converter which is designed to convert almost any video formats to MPEG-4 standard formats; WMV Converter provides perfect solution to convert common video formats to WMV with the best quality of picture and sound; Apple TV Video Converter is the excellent Apple TV converter software to convert all video files such as AVI, MPEG, WMV, MP4, MOV, RM, ASF, 3GP, VOB, etc, to Apple TV movies.
    Edited by: user11254370 on 2009-6-9 下午11:58

    Just wanted to mention - I bought the IR Remote thinking to make the player useful without navigation keys. Now I feel like I wasted more money instead of shifting to some other player by some other company with better customer service.

  • Creative Zen Lockups

    Creative Zen LockupsA I recently got a new computer using the Vista 64bit OS, and I've run into troubles using my Zen. The product i'm using is ;http://support.creative.com/Products...9&prodName=ZEN.
    I installed the Creative Zen disk that came with it, plugged it (the Zen) in and it worked fine. After cleaning up some files I wanted to remove, the player went comatose and I can't get it to shut off, i'm just going to let it run out of charge. ?The player is recognized by windows when I plug it in (I tried multiple USB ports) but I get no response from the ZEN Media Explorer, any suggestions for fixing this problem and preventing it from happening in the future? I'll post again when the thing shuts off, but it won't be until tommorow morning.

    Hellbop wrote:
    I didn't reset it because the batteries wore down by the time I woke up, but I did find out that the Creative Zen software I installed was for XP 32bit. Is there downloadable software for Vista 64. I tried googling it, but all I could find were a few applications and a firmware update that I was unsure of. Thanks for the quick replies. :]
    http://support.creative.com/Products...9&prodName=ZEN

  • Creative Zen 16Gb is crazy 0.O

    Creative Zen 6Gb is crazy 0.OVSince yesterday's night I have a problem with my MP3 player Creative Zen 6 Gb. I don't press any buttom but it acts as if every buttom were press at the same time, it suddenly activate menus, change song, blocks itself while block was in the middle, if I press up it changes song, if I press down volume goes up, if I lock and unlock it doesn't do anything, if I press side buttoms do other things.. is very rare wtf < . <
    I tried to connect to computer, to lock ON / OFF a lot of times, pressing reset and switch on arround ten or twelve times... I don't know what to do! T_T
    It haven't received any blow or been mashed or anything like that... please, help me <3Thanks for reply
    Greetings, NMSX from Spain, world champion's!! hehe

    Hi NMSX,
    Welcome to Creative forums!
    See if you can boot your Creative ZEN from the recovery mode. You can find the instructions here. If yes, do a Clean-Up the Reboot. If it won't help, you may need to boot from the recovery mode again and select Format this time. Do note that formatting will delete all the contents of the player so you may need to backup your data first before formatting. If this doesn't help, then this could be a hardware issue. You may need to send it in for repair. Well I remember a similar case before but that was because the user accidentally applied a strong pressure on the player. I'm not saying you have the same scenario but its possible specially if you usually put the player on your pocket.

  • Is 'Nero' hardware supported by creative zen softwa

    hi and merry Xmas to everyone!!
    would some one be able to tell me if 'neros' cd burners are supported by creative zen software
    I my have to throw away a good cd dri've if it doesnt!

    Can you give a link for the burner? I wasn't aware that Nero produced hardware.

  • Windows Vista 64, MP3 Player Recovery Tool for Creative MP3 Players, Zen Nano P

    Hi,
    On this page :
    http://fr.europe.creative.com/landing/MP3PlayerRecoveryTool/welcome.asp
    we can read :
    "Vous devez disposer de Windows XP? 32 bits ou Windows Vista? 32 bits."
    I have Windows Vista 64 bits and I need to use the recovery tool.
    What am I supposed to do ?
    Configuration : Windows Vista 64 Ultimate, Creative Zen Nano Plus
    a+,=)
    -=Finiderire=-

    do we have to buy all these tools or else they are free
    God never made his work for man to mend vmware_happy.gif

  • Creative Zen Touch stuck in Recovery M

    Bear with me please since my english is not the best, but I'll try to explain my problem as good as I can.
    Both me and my girlfriend have Creative Zen Touch mp3-players, and yesterday we were gonna update the firmware on both of them. We went to the Creative support page download-section and downloaded the latest one. When we were gonan install it it gave us the message that all data would be removed and that was fine with us since we already had plans about removing most of the music and replace it with new tunes. But when we were installing the firware it statrted out just fine but then when it said "Player is being rebooted, please wait..." (or something like that) it just was like that for a long time. After 20 minutes my patience ran out and I unplugged my device and tried with my girldfriends instead. Same thing happened with hers so now both our players are stuck in recovery mode with no firmware what so ever in them. I tried installing the firmware once again on both of them but now it can't the firmware just says my device isn't plugged in even though it is and my computer finds it as soon as I plug it in.
    I contacted support and they told me to uninstall everything that has to do with the player and also remove Windows Media Player and all of its components. The reinstall the drivers and restart my computer. Then I should wait until my device told me to updtae the firmware to press the language selection on the firmware update. I did all of this but the firmware upadate still says my player isn't connected. This happens with my girldfriends player too, so it can't be any defect on the device.
    So right now we're sitting on two mp3 players that are useless since they are stuck in recovery mode with no firmware. Please help me if you can and please keep in mind to not use too difficult english words. Thanks in advance!
    Worth mentioning is that I've tried both the old and new firmware updates just to get it going and no one worked.
    LukinMessage Edited by Lukinx on 07-7-200706:0 AM

    Can't believe no ones answered this, check this thread ttp://forums.creative.com/showthread.php?=94247 then look for Rich's post in the thread, check his link for more info.
    Basically uninstall wmp, and it's run time and reboot
    Be using XP
    try to install creatives latest plays for sure software suite (it will fail)
    Don't unplug the player just reboot
    Player should be found, ignore all messages of any kind
    Go to FW update and double click it
    Hopefully breathe a happy sigh of relief.
    Creative you really are a bunch of toerags
    Message Edited by Del369 on 07-7-200702:23 PM

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