Creative zen touch problem - mediasource says it's emp

i've had my creative zen touch for more than a year and a half and used it every day with it working fine. a couple of weeks ago mediasource loaded it as empty on my pc. however all my music is still on it and i can play directly from the player but not through my computer. i've tried opening the player through other programs but this doesn't work either. i've tried uninstalling and reinstalling all of the creative software that came on the cd with it (mediasource, nomad explorer etc.) but it hasn't worked. does anybody know why this is and how i can fix the problem it's a bit annoying because i can't put any new music on it. thanks very much in advance. jonny.

Hello Roknoch,
Welcome to Creative forums!
You might want to check on these threads:
Scroll Pads gone Bad
ZEN touch: Button on face not responding

Similar Messages

Creative zen touch problem

creative zen touch proHi, the touchpad on my zen touch has suddenly stopped working, my touchpad works but not properly..anywhere i touch it, it only goes down never up. i am unable to scroll up through my menu an through the recovery mode to make a firmware update and i can not tun of my creative zen touch please If you have any suggestions it would be greatly appreciated.

Hello Roknoch,
Welcome to Creative forums!
You might want to check on these threads:
Scroll Pads gone Bad
ZEN touch: Button on face not responding

Creative Zen Touch Problem Can Anyone H

Hi Community Can anyone help me with a problem. I have a Zen Touch MP3 20gig PlayerI have currently Upgraded from Windows Xp32 to Vista 32 Blaa Blaa Blaa I have done a little research with regards to upgrading the player for use with Vista and I was advised that you need to upgrade the firmware to plays for sure version ZenTouchP4S_PCFW_LB_2__0_0 half way through the flash procedure the software just hung there for an eternity and crashed for no aparent reason and I was wondering hoping is there any way of getting this player sorted without having to send it back to creative for maintenance Please advise Many Thanks Andy

Hello there friend With regards to the problem we are both having I am sorry to say that because Firmwares are ver sensiti've when the application crashed during the update it has corrupted the firmware chip and the only thing we can do is to send it back to Creative for repair which will cost or speak to the people there and they will offer you an upgrade. they tried to sell me a Creative Zen Vision M at a reduced price get this 70 and the answer is NOOOOOOOOOOOOOOOOOO.Even the Zen M needs a firmware update to work on Vista so I would advise to look around and get something like a Sony MP3 Player Sony have created a list of Players they make which are compatible with Vista and Im in the process of buying one and its an A3000 30Gig If you wish I would send you a direct link to this list if thats the way to go.Luckily I have an old MP3 player a Sony NWE 99 and its a real good player even though its only gig and its a few years old shock horror that cost me back then around 260 lol but its quality Sanchin Good luck

Creative Zen Touch Problems - Creative Detector didn't install prope

hi, i was wondering if anyone would be kind enough to help me out...
i run Windows XP HE SP2 on a HP Pavilion dv4000 laptop, Intel Pentium M .73GHz, gig RAM
a couple of days ago i installed Logitech Quickcam 0.5.0.096, RegCure .0.0.43, Diskeeper 2007 Pro Premier and Nero 7.9.5.0 Ultra (not the full install - Burning Rom incl. Express, NeroVision, Soundtrax, Recode & WaveEditor) onto my machine...
i've had older versions of nero and diskeeper on my machine before and MediaSource worked fine, so i don't think it is either of those packages but i list them here just in case...
after all of this installing i wanted to upgrade my ZEN Touch/MediaSource package with the latest updates etc... this seemed to work fine for a day or two then my 20gig ZEN player just stopped bein recognised by my laptop, i've tried all manner of help on this forum, even tried reinstalling the package... but when i came to do this the installshield cam eup with the following message: 'Software\Microsoft\Windows\CurrentVersion\Run, Creative Detector - could not be created.'
after installation was complete i tried looking in the install cd and found the folder where CTDetect.exe li'ves, which is the player detector i believe, i ran the set-up.exe found in that folder but the error code 6003 came on my screen asking to shutdown any running programs, something about the internet connection and one other recommendation i can't remember now before trying again...
it was then that i tried to extract the .cab file with the relevant .exe in it but when i tried to open the .exe it opened MediaSource and still would not detect my mp3 player upon docking...
oh yes, and when i try to dock the player my computer does not recognise that i've put something in the USB socket, nor does the player recognise docking with my comp... i even tried taking out all other USB connections but to no avail...
any and all help is much appreciated thanks,
zapachna666Message Edited by zapachna666 on 02-25-200702:57 PM

Sounds like the same issue with our Zen Neeons ("Neeon won't come on").

Creative zen touch chronic problem

This problem has been bugging me ever since I first receive creative zen touch 20 gb, and make me change to another brand, and leave this unit in the warehouse The problem is the back button and the next track button has been annoyingly randomizing all tracks, so I GET tracks randomized almost all the time Upgrading firmware doesn't fix it, creative lousy customer support in my country even make me more nausous I bought it in 2004 and since then, I never wanna buy another creative product Recently someone mention how to fix this button problem, but the link he provided is dead, can someone enlight me ?

Special_Ed wrote:
My Zen Touch stopped working on me, I formated it, nothing, then clean it up, still nothing. So deleted my firmware to try to update it. Had the update downloaded, connected my mp3 player opened the update and it says my player is not connected, please connect player. Then when I checked my player it said Creative Zen Touch v0.0.0That # is the version # for the recovery mode. I take it you had the Plays for sure firmware 2..0. You can't update the firmware on Vista. Must be done on a XP computer with WMP0 NOT WMP? Find it here http://support.creative.com/Products...me=MP3+Players
Message Edited by coachop94 on 2-20-2008 04:44 PMMessage Edited by coachop94 on 2-20-2008 04:49 [email protected]

Creative Zen touch Playlist Problem - H

I've had problems with the software on my creative zen touch 20gb since i've had it. All i want to do is learn to creat a playlist of all my favourite tracks. Because of the software problems i've had (and i've tried everything to fix it) the only program it will let me use to synch files is Windows Media Player. I've read all the instructions about how to create a playlist but none of them apply to windows media player. Does anyone know how to create a playlist using the media player. the version i have of the zen touch is 2..0.

Yeah it synch's ok. I can transfer music over no problem, but the difficulty comes in creating a playlist. Say for arguments sake i had 0 albums on my mp3 player. I might want to take individual tracks from each album and put them into a playlist. I cant seem to do that with windows media player.

Creative Zen Touch - Hard drive problems - HD upgr

Hi!
I bought my Creative Zen Touch almost a year ago now. Yesterday my hard dri've went crazy. The sound was a funky rythm, 0 DJ "scrathes" then one more high-pitched sound. In the Rescue menu I try to format the hard dri've and it responds with "Hard dri've problems."
Yes, it has fallen down several times. I don't know what caused it to malfunction this time though. It suddenly just stopped working. It looks like a mess, was bought over internet under the name of a mother of my frien; to make a long story short. I have no warranty :/
So here's what I decided; I opened it up to take a look inside it. Here's what I found:
- One loose battery, too much dirt on the sticky stuff.
- One hard dri've, model: HTC424020F7AT00
And here is my main questions:
- Can I use a 40gb Hitachi dri've in my 20GB Zen Touch? This is just the big brother, so the dri'ves are pretty much the same except storage space. http://tinyurl.com/4yurr
Thanks
- KennethMessage Edited by Kgjersda on 09-6-2005 04:4 PM

Tweaking 'n' Hacking Your Creative Zen Touch 20GB
Thanks for your reply SSR. I'm a clueless as to what the controller is, but at least I've found out that the Creative Zen Touch 20GB uses a .8" harddri've. So the larger Fujitsu Siemens 2.5" dri'ves, which the Creative Nomad Zen Players use, aren't compatible.
For anyone reading this post who wants a step-by-step guide to upgrading the harddri've of a Creative Nomad Zen Player (but NOT the Creative Zen Touch 20GB), visit PC World magazine online for a "how to" article: http://www.pcworld.com/howto/article...67,pg,7,00.asp
<IMG src="http://images.pcworld.com/howto/graphics/9267-2303p075-7b.jpg">
If anyone has experience of tweaking/hacking the Creative Zen Touch 20GB or if anyone should come across a similar "how to" guide for upgrading its harddri've (and knows of specific models of compatible .8" hardri'ves) - then please post on this forum.
Cheers........... Tim Holmes.

PLEASE HELP - Serious problem with my Creative Zen Touch firmware

Ok, so I finally decided that I would upgrade to the latest firmware version for my Creative Zen Touch. I knew that doing so would erase everything on it, so I backed up everything onto my computer's hard dri've. So from that standpoint, I'm in the clear.
HOWEVER, during the upgrade process, my computer froze, leaving my precious MP3 player without ANY firmware. This then drove it into "recovery" mode, where I can either clean up, format, or reload firmware. I've gone through each of these options, but when I go to "reload firmware" my computer will no longer detect my Zen! I've tried reinstalling different driver versions, different firmware versions, etc. The bottom line now is that my mp3 player has no firmware, and my computer won't detect it.
I feel like I probably need to go back to the basics. Unfortuantely, I don't have my installation CD with me. Can anyone post the initial installation file please? Thanks in advance!
I really hope I can work this out, I don't know if I've gone a day without my Zen in the past two years!

Simon, this is actually a common problem with the touch. Mine did it about a year after purchase, so I was safe to open it up and fix it. It is actually a really simple fix and is due to a loose connector. I know alot of other people on nomadness.net were having this problem, so I posted a solution here. Hope this helps!
http://www.nomadness.net/modules.php?name=Forums&file=viewtopic&p=42838

Problem with the Creativ Zen Touch 20

Hello,
I have a problem with my 20 Gb Creative Zen Touch.
Since today he gets stuck if "Zen Touch" on the screen appears. Put back nothing brings, he gets stuck further there at the same place. My computer does not recognize him and charge nothing also brings.
What can I do?

Hi, I get sometimes the same problem, try to turn on in recovery mode & clean up:
Go to www.creative.com -> support -> knowledge base ->and select you player, & search: "Recovery Mode: What to Do And How To Access"
& follow the instructions.
I cleaned up my player, but this action erased my songs. So,back up your files before do this.

Help!! Touch Pad problem (Creative Zen Touch 20

I dropped my Creative Zen Touch 20 GB accidently on the floor and now I have problems with my touch pad.... I can scroll down but can't scroll upwards anymore. This means I can't change my settings and it became quite difficult to select songs in long playlists. It is very annoying!!! Is there someone who can suggest me what to do? My warranty is already expired. Thanks for your reply.

Why not replace the part? Instructional video link also on the page? http://www.thegadgetdr.com/Zen-Visio...hpad-black.htm

A problem with a creative Zen Touch 20

My creative zen touch now almost always has the battery indicator that says that it is using outside power, even when it is completely disconnected from outside power. The only time that it sometimes does not have that as its battery indicator is when im charging it from the non-usb power adapter. Then it shows the normal charging icon. This is very irritating because i can never tell how much batter my Touch has left.

so i guess, no one can help me

Creative Zen Touch vista problem.

My Zen Touch stopped working on me, I formated it, nothing, then clean it up, still nothing. So deleted my firmware to try to update it. Had the update downloaded, connected my mp3 player opened the update and it says my player is not connected, please connect player. Then when I checked my player it said Creative Zen Touch v0.0.0.

Special_Ed wrote:
My Zen Touch stopped working on me, I formated it, nothing, then clean it up, still nothing. So deleted my firmware to try to update it. Had the update downloaded, connected my mp3 player opened the update and it says my player is not connected, please connect player. Then when I checked my player it said Creative Zen Touch v0.0.0That # is the version # for the recovery mode. I take it you had the Plays for sure firmware 2..0. You can't update the firmware on Vista. Must be done on a XP computer with WMP0 NOT WMP? Find it here http://support.creative.com/Products...me=MP3+Players
Message Edited by coachop94 on 2-20-2008 04:44 PMMessage Edited by coachop94 on 2-20-2008 04:49 [email protected]

Problem with Creative Zen Touch DAP-HD0014

Hey,
I have the Creative Zen Touch DAP HD004 as listed in the subject. Version .0.03
In the "Information" part of the player, it lists it as having GB of music available, but in the menu only the 59 default classical music songs appear. (These are not knowingly mine!)
I was wondering whether there was any way to turn the player into Hard Dri've mode to retrieve these songs, or to use some sort of program to view them and put them back onto the player? Everytime I use My Computer to browse the MP3 Player, all that appears are the same 59 songs.
I hope this information can help someone to solve my problem!!

Re: Problem with Creative Zen Touch DAP-HD004
SmallBlue wrote:
Unfortunately not since the Zen has broken whilst I am travelling. Is the Nomad Explorer possible to download as Freeware? If so I will give that a shot. Thanks for the reply.
EDIT: I downloaded a trial version of "Notmad Explorer" and I can now see 2590 Data Files. Once I download a full version, is it simple to just conver Data Files into Audio Files?
Thanks so much for even getting me to this stage! I've spent weeks downloading all sorts.
Message Edited by SmallBlue on 2-29-2008 03:26 PM
Nomad Explorer find it here last app on the page? http://support.creative.com/download...le=033&nPage=2? What format are the files in now(wm,mp3,aac)

Creative Zen Touch no longer docking; problem has appeared out of the bl

For the last couple of years, I've used my Creative Zen Touch without any issues. I managed to upgrade to the MTP firmware with no troubles whatsoever. When I tried to plug it in a few days ago and add a number of songs, the computer no longer recognised the player. The USB ports seem fine, and when I plug it in the player boots. It doesn't come up with the "docked" screen on the player, however, and in Windows a "trying to add new hardware wizard" window pops up that never used to pop up before. Whatever I try to do, it never works. I'm using Windows XP SP2 and like I said, I never used to have any issues before until this popped out completely unexpected. It just won't realise that the Zen Touch is a MTP player for some reason!

The people on the forum who would respond are customers, like you, being rude to them probably won't encourage them to help.
These two pages contain some useful tips, have you checked these yet?
http://us.creative.com/support/kb/ar...p?l=2&sid=0053
http://us.creative.com/support/kb/ar...p?l=2&sid=9287
Cat

Creative Zen Touch stuck in Recovery M

Bear with me please since my english is not the best, but I'll try to explain my problem as good as I can.
Both me and my girlfriend have Creative Zen Touch mp3-players, and yesterday we were gonna update the firmware on both of them. We went to the Creative support page download-section and downloaded the latest one. When we were gonan install it it gave us the message that all data would be removed and that was fine with us since we already had plans about removing most of the music and replace it with new tunes. But when we were installing the firware it statrted out just fine but then when it said "Player is being rebooted, please wait..." (or something like that) it just was like that for a long time. After 20 minutes my patience ran out and I unplugged my device and tried with my girldfriends instead. Same thing happened with hers so now both our players are stuck in recovery mode with no firmware what so ever in them. I tried installing the firmware once again on both of them but now it can't the firmware just says my device isn't plugged in even though it is and my computer finds it as soon as I plug it in.
I contacted support and they told me to uninstall everything that has to do with the player and also remove Windows Media Player and all of its components. The reinstall the drivers and restart my computer. Then I should wait until my device told me to updtae the firmware to press the language selection on the firmware update. I did all of this but the firmware upadate still says my player isn't connected. This happens with my girldfriends player too, so it can't be any defect on the device.
So right now we're sitting on two mp3 players that are useless since they are stuck in recovery mode with no firmware. Please help me if you can and please keep in mind to not use too difficult english words. Thanks in advance!
Worth mentioning is that I've tried both the old and new firmware updates just to get it going and no one worked.
LukinMessage Edited by Lukinx on 07-7-200706:0 AM

Can't believe no ones answered this, check this thread ttp://forums.creative.com/showthread.php?=94247 then look for Rich's post in the thread, check his link for more info.
Basically uninstall wmp, and it's run time and reboot
Be using XP
try to install creatives latest plays for sure software suite (it will fail)
Don't unplug the player just reboot
Player should be found, ignore all messages of any kind
Go to FW update and double click it
Hopefully breathe a happy sigh of relief.
Creative you really are a bunch of toerags
Message Edited by Del369 on 07-7-200702:23 PM

Creative zen touch problem - mediasource says it's emp

Similar Messages

Maybe you are looking for