Creative Zen Touch...problems with getting it to turn

ok so last friday im on the bus going to school....normal day no big deal listening to music watching kids make fools of themselves...but back to the point, anyway we pull into school so i hit power button and it says "Shutting down.." so i put the 'hold' button on and put it in my backpack...well i get out of school get on the buss pull it out and it still is saying "shutting down". seems to be caught in a continuous shut down cycle because it wont let me do anything so i put it in my bag and wait till i get home...well stupid me i forget about it until i pull it out monday and it wont turn on....what should i do...the blue light just flashes as i try to turn it on....thanks

attach the player to the adapter, while attached hold play and press the reset button, it will start up in recovery mode, leave it there for a few hours to properly charge the battery, then attach to computer and run firmware update

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Creative ZEN MX problems with charging battery

/Creative ZEN MX problems with charging batteryHi!
I've bought Creative Zen MX player a couple months ago. First thing I noticed when I plug in it into my computer was that battery after 3 hours was not full, what is more computer disconnected with it couple times;/
After weeks or two when I tried to charge it i Went where I bought it and they said after some examination that it really didn't work
They've sent it to the service. I had t wait for the return two months!!! and at the end they said that that tiny usb wire was damaged not mp3.
OK . The battery was fully charged maybe on 5 attempts ;/
There is no problem in my computer because I tried it on several other and it did not work ;/ ?Please, help me
Where is the problem?
?Why this player simply disconnect with my PC?

I was given this as a gift. I charged it for 8hrs when i got it and it showed fully charged. I have been trying to give it a full charge over the last 2 days once on a power adapter plugged into the wall the other through the USB port on my laptop .each for about 8hrs each. Using different cables. I remove the player and it shows full battery (never gives the plug icon though)and within 30 minutes of play music, I get the low battery warning. it was purchased on 0/6/200. nAlso it will not power on while charging.My original ZEN was able to play music when charging this one says DOCKED and will not repond to the power button being presses.

Creative zen touch problem - mediasource says it's emp

i've had my creative zen touch for more than a year and a half and used it every day with it working fine. a couple of weeks ago mediasource loaded it as empty on my pc. however all my music is still on it and i can play directly from the player but not through my computer. i've tried opening the player through other programs but this doesn't work either. i've tried uninstalling and reinstalling all of the creative software that came on the cd with it (mediasource, nomad explorer etc.) but it hasn't worked. does anybody know why this is and how i can fix the problem it's a bit annoying because i can't put any new music on it. thanks very much in advance. jonny.

Hello Roknoch,
Welcome to Creative forums!
You might want to check on these threads:
Scroll Pads gone Bad
ZEN touch: Button on face not responding

Creative zen touch problem

creative zen touch proHi, the touchpad on my zen touch has suddenly stopped working, my touchpad works but not properly..anywhere i touch it, it only goes down never up. i am unable to scroll up through my menu an through the recovery mode to make a firmware update and i can not tun of my creative zen touch please If you have any suggestions it would be greatly appreciated.

Hello Roknoch,
Welcome to Creative forums!
You might want to check on these threads:
Scroll Pads gone Bad
ZEN touch: Button on face not responding

Creative Zen Touch Problem Can Anyone H

Hi Community Can anyone help me with a problem. I have a Zen Touch MP3 20gig PlayerI have currently Upgraded from Windows Xp32 to Vista 32 Blaa Blaa Blaa I have done a little research with regards to upgrading the player for use with Vista and I was advised that you need to upgrade the firmware to plays for sure version ZenTouchP4S_PCFW_LB_2__0_0 half way through the flash procedure the software just hung there for an eternity and crashed for no aparent reason and I was wondering hoping is there any way of getting this player sorted without having to send it back to creative for maintenance Please advise Many Thanks Andy

Hello there friend With regards to the problem we are both having I am sorry to say that because Firmwares are ver sensiti've when the application crashed during the update it has corrupted the firmware chip and the only thing we can do is to send it back to Creative for repair which will cost or speak to the people there and they will offer you an upgrade. they tried to sell me a Creative Zen Vision M at a reduced price get this 70 and the answer is NOOOOOOOOOOOOOOOOOO.Even the Zen M needs a firmware update to work on Vista so I would advise to look around and get something like a Sony MP3 Player Sony have created a list of Players they make which are compatible with Vista and Im in the process of buying one and its an A3000 30Gig If you wish I would send you a direct link to this list if thats the way to go.Luckily I have an old MP3 player a Sony NWE 99 and its a real good player even though its only gig and its a few years old shock horror that cost me back then around 260 lol but its quality Sanchin Good luck

Creative zen 4g problems with song/artist ***

hey all--
i'm mostly very happy with my new 4g creative zen, to which I upgraded from my old g zen nano that I love. my only problem is that many, many files i try to transfer to it (i've used both the zen organizer software as well as the windows explorer drag-and-drop method) come up all strange. for instance, songs by artist A will show up in? artist B's folder, with artist B's song names as titles for artist A's songs.
now, granted, i have been ripping music onto my hard dri've for years, and many of the original discs i ripped may have been burned copies. plus, many of the discs may be pre-AAC encoding.
Also, as I said, once the songs are on my Zen, they appear in these weird places and under the wrong names, but when I look at them through the Zen software on my computer, they appear correctly.
so (i may be kind of answering my own question here) is AAC encoding the problem? and if so, is there a conversion tool allowing me to convert the files i already have to AAC?
another thought: if this has to do with IDE-3 tags, what can I do to rename the songs so they will come up correctly?
Thanks for whatever you can do.
--kurt

I was given this as a gift. I charged it for 8hrs when i got it and it showed fully charged. I have been trying to give it a full charge over the last 2 days once on a power adapter plugged into the wall the other through the USB port on my laptop .each for about 8hrs each. Using different cables. I remove the player and it shows full battery (never gives the plug icon though)and within 30 minutes of play music, I get the low battery warning. it was purchased on 0/6/200. nAlso it will not power on while charging.My original ZEN was able to play music when charging this one says DOCKED and will not repond to the power button being presses.

Zen Touch problems with WMP

Found a way to get round this apparent problem which i have been experiancing for some weeks now.
No matter what way i loaded or connected the touch WMP0 couldnt recognise the player to allow me to sync my library to the player. It used to work ok, but stopped all of a sudden. Of course Mediasource works grand, but i think people's problems actually getting the touch to be recognised in windows and docked at all stems from this problem.
Anyway, plugging the touch in with mediasource loaded will detect and dock the player ok, but any attempt to load and use WMP0 simply crashes everthing.
The process 'CTPdeSrv.exe' runs when the player is plugged in automatically, but this is what is causing a lock up if you use WMP0.
Simply stop the process in task manager and load WMP0. The touch will be recognised, and be ready to sync.
I can't understand why this process is now causing problems with WMP0 as it used to work ok, but this seems a decent way of getting round this problem until new firmware is released.

I use WMP0 quite alot for my uploading. I tried MediaSource, but to find that my Zen Touch came up with 'Playback Error'! I also have a Zen NX as well. They both work fine with WMP0. If you are having trouble, Start WMP0, plug in the Zen Touch, Goto Sync. If it's not there. Goto 'Now Playing', wait a minute, return to 'Sync' and Refresh the screen (F5). This works for me when switching between Players.

Zen Touch: problem with touch pad and formatt

Hi guys!
I have a Zen Touch 20gb but I'm experiencing big problems with my touch pad: it really doesn't work fine, precision is almost none, to poit the desired voice in any menu I have to work hard. If the menu is longer it is almost impossible to navigate it with precision. I can't move of a single position, it jumps at least two... Is it a common problem or should I take it to be checked up?
2nd problem:
I was trying to format the player's HD. Instructions said press play botton and contemporarly reset hole.
But nothing happens. When I release the system reboots.
Any idea?
Thanx!
Gp

Please be patient with the touch pad. Reading these boards, I think a lot of people are not really understanding how the touch pad works and assuming it's defecti've and returning the Touch. First, set the sensitivity to where it's best for you. If you can't move only one line at a time, you may have it set too sensiti've. Second, use your index finger, not your thumb. Then, practice moving around. For me, it was really easy to move rapidly through the choices or to move just one line at a time. But moving at medium speed always tripped me up, until I figured out the technique of repeatedly stroking the touch pad through the slow zone to move several lines at a time, just like you were using a scroll wheel.

Creative Zen have problems with AAC files

)C I have a Creative Zen 4GB. When i play AAC files (.m4a ripped with iTunes) they are played regularly, but if I switch off the Zen while playing them, when I turn on newly the device it is completely frozen and I must reset it.
Anyone can tell some on this problem? The firmware is the latest.
Thanks.

Exactly the problem that I have with my 8GB-player! The firmware update didn't help. Does anyone have an idea?

Creative Zen Touch Problems - Creative Detector didn't install prope

hi, i was wondering if anyone would be kind enough to help me out...
i run Windows XP HE SP2 on a HP Pavilion dv4000 laptop, Intel Pentium M .73GHz, gig RAM
a couple of days ago i installed Logitech Quickcam 0.5.0.096, RegCure .0.0.43, Diskeeper 2007 Pro Premier and Nero 7.9.5.0 Ultra (not the full install - Burning Rom incl. Express, NeroVision, Soundtrax, Recode & WaveEditor) onto my machine...
i've had older versions of nero and diskeeper on my machine before and MediaSource worked fine, so i don't think it is either of those packages but i list them here just in case...
after all of this installing i wanted to upgrade my ZEN Touch/MediaSource package with the latest updates etc... this seemed to work fine for a day or two then my 20gig ZEN player just stopped bein recognised by my laptop, i've tried all manner of help on this forum, even tried reinstalling the package... but when i came to do this the installshield cam eup with the following message: 'Software\Microsoft\Windows\CurrentVersion\Run, Creative Detector - could not be created.'
after installation was complete i tried looking in the install cd and found the folder where CTDetect.exe li'ves, which is the player detector i believe, i ran the set-up.exe found in that folder but the error code 6003 came on my screen asking to shutdown any running programs, something about the internet connection and one other recommendation i can't remember now before trying again...
it was then that i tried to extract the .cab file with the relevant .exe in it but when i tried to open the .exe it opened MediaSource and still would not detect my mp3 player upon docking...
oh yes, and when i try to dock the player my computer does not recognise that i've put something in the USB socket, nor does the player recognise docking with my comp... i even tried taking out all other USB connections but to no avail...
any and all help is much appreciated thanks,
zapachna666Message Edited by zapachna666 on 02-25-200702:57 PM

Sounds like the same issue with our Zen Neeons ("Neeon won't come on").

Zen Touch - Problems with touch

I have troubles with my touch pad. When I scroll, the marker keep scrolling after I let go of the touch pad. My Zen Touch is only day old!
Anyone?

When you hold the bottom or top of the touchpad it will automatically skip to the bottom of your playlist. Try not to hold you finger there and just run it through the pad. Don't linger in those places to long or it will skip.

Creative Zen 8GB Problem with Recognizing Mu

For some reason, whenever I go through the artists menu to select music, when I click on an artist, it shows with no tracks available even though when I go through the (ALL MUSIC TRACKS) option the song shows up. I tried rebuilding the memory and updating album info, but the tracks still aren't appearing. Anyone have any idea why this occurs?

Make sure that all your music tracks has ID3 tags. The player requires the ID3 tags to show up on the player.

Problem with the Creativ Zen Touch 20

Hello,
I have a problem with my 20 Gb Creative Zen Touch.
Since today he gets stuck if "<EM>Zen Touch</EM>" on the screen appears. Put back nothing brings, he gets stuck further there at the same place. My computer does not recognize him and charge nothing also brings.
What can I do?

Hi, I get sometimes the same problem, try to turn on in recovery mode & clean up:
Go to www.creative.com -> support -> knowledge base ->and select you player, & search: "Recovery Mode: What to Do And How To Access"
& follow the instructions.
I cleaned up my player, but this action erased my songs. So,back up your files before do this.

Problem with Creative Zen Touch DAP-HD0014

Hey,
I have the Creative Zen Touch DAP HD004 as listed in the subject. Version .0.03
In the "Information" part of the player, it lists it as having GB of music available, but in the menu only the 59 default classical music songs appear. (These are not knowingly mine!)
I was wondering whether there was any way to turn the player into Hard Dri've mode to retrieve these songs, or to use some sort of program to view them and put them back onto the player? Everytime I use My Computer to browse the MP3 Player, all that appears are the same 59 songs.
I hope this information can help someone to solve my problem!!

Re: Problem with Creative Zen Touch DAP-HD004
SmallBlue wrote:
Unfortunately not since the Zen has broken whilst I am travelling. Is the Nomad Explorer possible to download as Freeware? If so I will give that a shot. Thanks for the reply.
EDIT: I downloaded a trial version of "Notmad Explorer" and I can now see 2590 Data Files. Once I download a full version, is it simple to just conver Data Files into Audio Files?
Thanks so much for even getting me to this stage! I've spent weeks downloading all sorts.
Message Edited by SmallBlue on 2-29-2008 03:26 PM
Nomad Explorer find it here last app on the page? http://support.creative.com/download...le=033&nPage=2? What format are the files in now(wm,mp3,aac)

PLEASE HELP - Serious problem with my Creative Zen Touch firmware

Ok, so I finally decided that I would upgrade to the latest firmware version for my Creative Zen Touch. I knew that doing so would erase everything on it, so I backed up everything onto my computer's hard dri've. So from that standpoint, I'm in the clear.
HOWEVER, during the upgrade process, my computer froze, leaving my precious MP3 player without ANY firmware. This then drove it into "recovery" mode, where I can either clean up, format, or reload firmware. I've gone through each of these options, but when I go to "reload firmware" my computer will no longer detect my Zen! I've tried reinstalling different driver versions, different firmware versions, etc. The bottom line now is that my mp3 player has no firmware, and my computer won't detect it.
I feel like I probably need to go back to the basics. Unfortuantely, I don't have my installation CD with me. Can anyone post the initial installation file please? Thanks in advance!
I really hope I can work this out, I don't know if I've gone a day without my Zen in the past two years!

Simon, this is actually a common problem with the touch. Mine did it about a year after purchase, so I was safe to open it up and fix it. It is actually a really simple fix and is due to a loose connector. I know alot of other people on nomadness.net were having this problem, so I posted a solution here. Hope this helps!
http://www.nomadness.net/modules.php?name=Forums&file=viewtopic&p=42838

Creative Zen Touch...problems with getting it to turn

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