Creative Zen V Plus Dead after char

I put my Creative Zen V Plus and charged it on my laptop. I forgot my laptop has a standby option after 30 minutes and I put it in, went to sleep... woke up 6hours later, and my mp3 player was dead. I tried turning in on by holding the button for extended periods of time, I tried plugging it in?my desktop computer which had the drivers also.... I've tried reseting it.. but nothing works. Is there anything left to do or should I send back?

The player battery might be depleted so connect it to the computer and charge it for a longer period of time. Also, while connected, try pressing the Reset button/hole by the side of the player.
Jason

Similar Messages

  • Zen Nano Plus - Dead after 20 minu

    Just received my player this morning. Connected and transferred a couple of albums via windows explorer. Disconnected and had a listen, sound was ok. Reconnected to add some more music. Paste operation froze windows explorer, safely remove hardware button did nothing and the only option was a hard reset. Now player wont switch on at all, not even a logo screen and pc doesn't recognize it so cannot reflash the firmware. Most disappointing.

    Thanks for the tips shellshock. I spent quite some time yesterday trying to bring the player back to life to no avail, so its now winging its way back to Amazon.
    Basically it went something like:
    : 8am. Grab parcel from postman and unwrap excitedly
    2: Plug player into spare usb port, my 64 bit OS recognised it straight away as a 'Zen Nano Plus' so no additional driver install necessary which is just as well because there doesn't seem to be one for 64 bit versions of Windows
    3: Open windows explorer and copy two folders across to player as with any UMS device (Supertramp and Erik Satie no less)
    4: Unplug player, have a listen for a few minutes and farmiliarise with the menu operations and manual
    5: Reconnect player to PC, which again recognizes it correctly
    6: Attempt to copy and paste a further folder of mp3's to the player using windows explorer at which point onimously the hourglass mouse cursor indicates work in progress without any sign of a progress bar appearing to indicate files in transit (the player does however display a data transfer in progress animation
    7: After a couple of minutes ctl-alt-del clearly indicates windows explorer (and hence the data transfer operation) have stopped responding (my pc it should be noted has a respectable spec, was built last summer is not crash prone for no reason)
    8: Bollocks says I, this is not quite going to plan. Forcing the process closed via task manager and attempting to use the 'safely remove hardware' function in the system tray locks the computer up totally forcing a hard reset
    9: The Nano in the meantime has stopped displaying the data transfer animation so I unplug it from the PC and power it down thinking 'oh well, hardware is known to crash occassionally, i'll need to recopy the files after a reboot no doubt'. Hah, I should be so lucky.
    0: Nano now refuses to start full stop. Not even a logo. Removing and replacing batteries minutes later as recommended has no effect, holding down the power button for over a minute has no effect, different batteries have no effect
    : The PC now seems to think the dead Nano is a 'STMP3500' (i'm guessing this is the chipset used by the player) and furthermore wants drivers to match. Downloading latest drivers from Creative is useless as they are only 32 bit and will not work with Windows XP 64bit, so the PC is now having none of the dead Nano
    2: Attemping to activate the emergency reset by attaching the Nano to a USB port (various ports tried) whilst holding down the power button for 20 seconds or so (several times) proves futile as all my PC now wants is drivers for a goddam 'STMP3500'!
    3: Latest firmware from Creative does run ok but totally fails to find the player
    4: 3pm. Player is unceremoniously re-wrapped with curses into its packaging and marched to the post office for despatch to Amazon's returns department for a refund
    My guess is that the failed data transfer managed to wipe or corrupt the player firmware. I'm sure all computer users are used to system crashes now and again, but they certainly wouldn't expect to have to buy new hardware each time it happened. Creative R&D department should maybe revisit the way the Nano's OS is written and protected.
    After all that i'm still searching for a decent mp3 player but can find none to match the spec of the Nano at the price. Reviews of cheaper alternati'ves indicate poor battery life and questionable sound quality. Iri'ver T30 doesn't support UMS so thats a no go.
    All in all a pretty negati've experience. Perhaps I was just unlucky, maybe once the refund comes through I might even give the Nano another shot, especially as the price has just dropped again by about 3 quid on Amazon......

  • Zen Nano PLus dead after firmware upd

    I wanted to update the firmware of my Zen Nano PLus, so I got the correct file off the creative site. I connected my mp3-player and executed the firmware update file. Everything went as it should do. It brought up a pop-up window of windows asking to search for new Hardware. I accidently closed it. Then the whole firmware updating process stopped. I closed the window of the updating process and tried to restart the firmware update file. I didn't work because the player wasn't even found by the computer. The bad thing about it is, that I cant do anything with my player since the computer cant even talk to it. I cant turn my player on/off: it is pretty much dead. No connection to computer status diagram appears, nothing. I tried the rescue tool of creti've, it didn't find the player either.
    Any Ideas what can help?

    ~PROBLEM SOLVED~
    removed battery, pressed Start, connected USB, found as damaged, firmware update, works fine!!!

  • Creative Zen Nano Plus..cords..warnin

    Hello. i just got a Creative Zen Nano Plus and while I was going through the manual that came with it I noticed there was a warning about the cord(s): "WARINING: The cord(s) included with this product may contain chemicals known to the State of California to cause cancer and birth defects or other reproducti've harm. Wash hands after handling. " I'm wondering if Creative has changed the components of these cords. And if so can they be replaced somehow. I don't want to use a cord that may cause cancer or birth defects.

    From a previous thread on this:
    California law states that notification should be given if a product contains certain amounts of lead. Many types of electrical cords use small amounts of lead to make them more flexible and the USB cord used with many of our products is no different.
    I believe a more official source of information regarding the Lead disclaimer, it's origin and purpose, can be found here: http://www.oehha.ca.gov/prop65.html
    Cat

  • My Creative Zen Nano Plus bro

    my Creative Zen Nano Plus mp3 player stopped working after i dropped the mechanical part. When I checked it, I didn't see any chip marks or anything, but still it won't work. Can anyone help me? I'll post up pictures if u need me too, and I'll show how it broke.

    jumpshot22 wrote:
    "I found out the hard way that for it to be able to charge by USB on a computer, the software has to be installed which I think is pretty retarded. You should definitely pick up a charger cause it's a lot faster to charge and more convenient. " -- some guy who reviewed the mp3 player
    i cant find where this other guy who said like the same thing
    They must have been talking about a different player such as the Zen Micro which does recharge via the USB port.
    PB

  • Problems with Creative Zen V plus software

    *Problems with Creative Zen V plus software Dear friends,
    I'm trying to install the software included with creative Zen V Plus but it is not possible - it stops at 63%
    I get this following error:
    "CTIntrfu.dll can not be installed"
    "DoInstall fails to launch E:\PDE\CTXInst\Setup.inx"
    I'm using "Windows XP 2002 home edition - serivce pack 2"
    I'll appreciate any help.
    At the moment my PC doen't recognize the Zen V
    Sorry for my english... It's not my language.

    Hey Guys,Here is a link to instructions on how How to obtain and to install USB 2.0 drivers in Windows XP Service Pack . http://support.microsoft.com/default...;EN-US;Q329632?Win2000 and later have the capability to support USB 2.0, but USB 2.0 was released after XP was release, so there weren't any drivers installed before Windows XP service pack 2. Make sure you've installed all your windows updates including service pack 2. You can check if you have SP2 by right-clicking on my computer and choosing "properties", it will say on the general tab. Also the way to tell if you have USB 2.0 drivers installed is to right-click on my choose "Manage", then choose "device manager" look down to "uni'versal serial Bus controllers" and click on the + . This will expand the USB devices. Look for the word "enchanced" (USB enhanced host controller). If you see it, then you have USB 2.0 support. If not, use the link above and get the drivers. Hope this helps!?JT

  • Creative Zen Stone Plus 2GB vs. Zen V plus

    Hi. I recently had my Zen Micro just freeze and die after 8 months. I lost ,600 songs. I am now interested in purchasing a flash mp3 for working out and commuting. I've heard good things aobut the Zen Stone Plus and the Zen V plus. Can anybody give me any adivice on deciding between the two? Thanks!

    There's a site http://www.smartratings.com/review/e...mp3_players/35 where a compilation of expert reviews for Creative ZEN V Plus 2GB MP3 Player can be found. You will see that it received quite a good ratings from some of the experts who tested it. And lastly, the reviews are conveniently located because you can accessed them from one place.

  • Creative Zen Nano Plus Firmware Upgrade 1.03

    Hi everyone,
    Just wanted to make you aware of an update that has just been posted on our site.
    <TABLE cellSpacing=0 cellPadding=0 width=540 bgColor=#eeeeee border=0>
    <TBODY>
    <TR vAlign=top>
    <TD height=5><FONT color=blue> (<FONT color=#222222 size=><B>.6 MB</B>) </TD>
    <TD><FONT color=#222222 size=>2 Sep 05 </TD></TR></TBODY></TABLE>
    <TABLE id=Table5 borderColor=#cccccc cellSpacing=0 cellPadding=3 width=540 border=>
    <TBODY>
    <TR>
    <TD colSpan=2><B>Filename: </B><B>ZenNanoPlus_PCFW_LF__03_02.exe</B></TD></TR>
    <TR>
    <TD colSpan=2> ZENP-FWARE-2-LF
    <DIV id=ShortDesc>
    This upgrade improves the functionality of your Creative Zen? Nano Plus player. For complete functionality, make sure that you meet the requirements listed below before installing this upgrade.
    <DIV id=Features>
    <EM>Enhancement:</EM>
    Supports Thai unicode character display.
    </LI>
    <DIV id=Fixes>
    <EM>Fix</EM>:
    Ensures proper functionality of WMA playback when you move forward or backward within a track.
    Improves Shuffle mode randomization when you play back a large number of MP3 tracks.</LI>
    <DIV id=Notes>
    <EM>Requirements:</EM>
    Microsoft Windows XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition (SE)
    Available USB port (version . or higher)
    Creative Zen Nano Plus player
    For Windows 98 SE only: Creative Mass Storage drivers .05.0.250 or later, available from the Installation CD or the Internet</LI>
    <EM>Notes:</EM>
    This firmware upgrade only works with Creative Zen Nano Plus players. Do not install this upgrade for other players.
    You will lose all content in your player when you install the firmware. Back up any audio or data files in your player to your computer before upgrading the firmware.
    To install this firmware upgrade, do the following:
    Download the ZenNanoPlus_PCFW_LF__03_02.exe file into your local hard disk.
    Connect your player to your computer.
    Double-click the firmware upgrade file.
    When prompted to set your player in Recovery mode, disconnect your player from your computer.
    Press and hold the Play button while connecting your player to your computer's USB port.
    Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
    Release the Play button when the Find New Hardware dialog box appears on the computer screen.
    Follow the instructions on the screen to install recovery drivers for your player.
    Double-click the firmware upgrade file and follow the instructions on the screen.</LI>
    </LI>
    </TD></TR></TBODY></TABLE>

    I went ahead and updated it anyway. One little thing I noticed was now the volume only goes up to 25 like my Zen Touch instead of 40 or whatever that it did before. Same loudness, different numbers only. Other than that, I have not noticed anything different, but it seemed to work OK scrolling through a song with the old firmware. I did not, obviously, do a detailed comparison.

  • ITunes not recognizing Creative ZEN Nano Plus

    Hello,
    My MP3 player is a *Creative ZEN Nano Plus* & I download my Audible.com audio books into iTunes. iTunes says my ZEN Nano Plus is a different Creative product, a *Nomad MuVo*. At the bottom of the screen, it shows me how much space I have left, but does not list files nor give me a way to manage files. Does iTunes need a plug-in or someway to identify my player? Will a future iTunes version handle non-Apple products better?
    Many thanks,
    shrinkray

    iTunes isn't compatible with anything but iPods, so I'm not sure where you got the information that you could use iTunes for your audible account with the Creative player. After looking at the audible website on their list of supported players, it indicates that you would have to use WMP to manage your audible downloads on the Creative. In regards to whether or not iTunes will handle non-Apple products in the future, we are simply fellow users so no one on these boards can really offer an answer. All I can say is that iTunes, since it's inception, has really only been compatible with the numerous kinds of iPods.

  • The New Creative Zen Stone plus with built-in spea

    ?i was thinking of buying the the New Creative Zen Stone plus 2GB?with built-in speaker. http://creative.com/products/mp3/zenstoneplus/?The product detail info claim a 20 hours battery life of this product. . is?this a?true claim ?2. is there any problem about the charging process of this product?because the "previous" Creative?Stone Plus has a charging and?battery life problem. 3. Or should i just settle for the Creative muVo v00 2 GB instead ?Any thoughts guys?Thanks

    xmouse,
    Here you go:
    Firmware for Zen Stone Plus w/ Speaker
    You can find any other files you need by going to "Support" and then "Downloads" on this website.
    Good luck,
    Dale

  • Creative Zen Nano Plus Media Explorer only works for administra

    Creative Zen Nano Plus Media Explorer only works for the administrator account; for other users the message "The Zen Nano Plus is not connected. Please connect your Zen Nano Plus to the computer." is displayed, but it *is* connected and works under other programs.
    Version is .0.03.
    Thanks for any assistance.
    Edit: System is XPMessage Edited by zigkill on 0--2006 06:23 AM

    RMskater wrote:I think you need to change the permissions to "Everyone".
    How exactly do you do this? I checked this out tonight - when I logged onto my PC using my son's Limited User account (XP Home, BTW) I could connect his N200 and see it in Device Manager and Windows Explorer but both Creative pieces of software (CMS and N200 Media Explorer) did not see that it was there!
    I tried setting the Run As... properties for the CTMS.exe file to run as one of the Admin user accounts but kept getting an error about being unable to find a specific file (which is in the Media Explorer folder!). When I went back to using the current user the error stopped. Perhaps I need to set the Run As.. options on that file as well?
    As we don't use DRM'd music this isn't going to be a problem but it would be good to find out the cause of this once and for all.
    I'm going to see if WMP0 has problems as well or if it's just the Creative ap
    ps.
    PB

  • Creative Zen V PLUS firmware fail

    Creative Zen V Plus
    S/No. C6PF2072634R02752T
    DAP-FL0040
    I have experinced, some problem during applying newest firmware. I haVe downloaded all new updates. Then I started Creative ZEN V Plus Firmware .0.03__ and ther was a problem.. On my player`s screen was displayed updating firmware. And there was displaying for a couple hour. But. At the end of applying of firmware. The message was updatinf firmware failure. Then I repeated for several times. And Againg was the same message.
    Then I detached player from my PC. And from that time my player is not responding..
    I tried to do this again. But my player is not functioning welll. When I tur it On the display is showing just Creative logo, and then it is (self) turned off.
    Now player cant be recognised by computer. But when I connect my Zen V Plus, it is recognised as STMP3600 device , and is trying to install new driver.
    Can you Help me.
    I bought my Creative Zen V Plus in miami I September this year. I`m Living in Serbia. Europe.
    Sincerely yours,
    Dejan Djordjevic
    P.S. I`v tried to reset player, and to reset frimware according to your instruction in your Knowledge database. But can`t help me.

    Yes I've got a TEAC MP-244 and I wanted to upgrade the firmware.
    Tghe tool that was sent me by a TEAC support member worked; but it made my player to be a "STMP3600" and Windows XP wanted to have a driver.
    I looked into the folder but the files there were corrupt.
    The I downloaded the older firmware from the TEAC support website and - god thanks - the files in this packed folder worked. That means that the STMP3600 was recognized and a new device - in German: Player-Wiederherstellungskonsole (Englisgh sthg. like that: Device to recover the player?) - was created. Then I could upgrade the firmware successfully.
    Maybe that's a help for you all guys.
    Kinds gegards,
    Marcel S.
    PS: Excuse my bad English. ;-)

  • Creative zen nano plus

    I´ve bought a creative zen nano plus and couldn´t make it work on my Mac. Does anyone knows if there is any restrictions for creative mp3 players to install on Macs? There´s anything I can do?
    Thanks

    Welcome To  Discussions marianamansur!
    As per this page ZEN Nano Plus - 1GB MP3 flash player stores 500 songs and comes available in 10 colors, these are the software requirements.
    "Microsoft® Windows® 98SE®/2000/Me/XP (Service Pack 1 or higher)"
    ali b

  • Creative Zen V Plus - Seeking your help with "Audio format is not supported" error

    Hi,
    I have a problem with my Creative Zen V Plus and am looking for someone to do a quick test to help me. I listen to a lot of MP3 podcasts, so I often rewind, fast forward or set bookmarks inside tracks. When I do those operations in some tracks, I get the error ?Audio format is not supported? when I ?land on certain places in a track (and I am able to reproduce the problem, which happens always at the same place in a particular track).
    Here is what I mean by ?land?. For instance, there is a particular track (see the mp3 link below) that whenever I rewind to exactly 35 min 37 seconds, I get the error ?Audio format is not supported? and playback is stopped. If I fast forward to exactly 35 min 37 seconds, I also get the error. If I set a bookmark to exactly 35 min 37 seconds and I then go to that bookmark, I also get the error. But I don?t get the error if I play the track normally without any rewinding or fast forwarding: the track is played and passes the 35 min 37 seconds mark without any error.
    Creative Labs customer support wants me to return my player for repair, but I am not sure if the problem is with my player or if the problem would also be present on other Zen V Plus, thus my asking for your help.
    I would appreciate if someone of you could try one of my problematic tracks on their player. Here is what you could do to help me:
    1- Download and transfer to your Zen V Plus player the following audio file (it'ss a technology podcast and don?t worry, it'ss virus-free, it comes from CNET):
    http://podcast-files.cnet.com/podcas...oud_090808.mp3
    2- Go to the 35 min and 37 seconds mark, press PAUSE and set a bookmark there.
    3- Go into the Bookmarks menu and go to the bookmark you just set.
    4- Do you see the error ?Audio format is not supported?, or the audio plays just fine? If the audio plays just fine, could you tell me what are the first words you hear
    when going to that bookmark, just so that I am sure we are indeed doing the same test on each of our side?
    5- What firmware version is your player at ?
    Thank you very much for any help you could bring me.
    Patrick

    never mind. figured it out!

  • Creative ZEN V PLUS 8GB

    Japan already seem to have the Creative ZEN V PLUS 8GB?when will the UK get this item? and at what cost ?

    Hello Skhell,
    Welcome to Creative forums!
    Cleaning up shouldn't hurt your player. This will just scan your player and remove corrupt/invalid links that might cause some problems on the device. Boot the player from the recovery mode and do a Clean Up->Reboot. You can find the instructions here. See if that makes a difference.

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