Creative Zen Vision:M - awful or no sound at

Hello,
I have a problem with my Creative Zen Vision:M. The player has been running extremely slow for about 2 months and it was bought in January 2006. The player crashes when I play an mp3 file. The FM radio works just fine. I hear a lot of noise or the sound is choppy. I have tried formatting the player and update the firmware, but the problem still persists.
Could somebody please help me out with my issue? And also, if somebody has a link to an older firmware release, please provide one just to check if it is from the firmware.
Thank you in advance!
Regards,
PavelMessage Edited by LittleGrave on 09-04-200706:8 PM

Sounds like a hard-dri've problem - I'd try formatting the hard-dri've, if that doesn't help then I think you may need to return it to Creative to get it repaired. Sorry i can't be more positi've!

Similar Messages

Creative zen vision:m will not turn

ok. so i got the creative zen vision:m mp3 player for Christmas and has been working just great until now. i plugged it into my charging accessory (http://creative.com/products/product.asp?category=3&subcategory=57&product=5050 ) yesterday and today i unplugged it and now it will not turn on. it was low on battery so i plugged it in...is that a reason for it to die
!!! i've tried the power and reset switches multiple times, as well as the combination for the maintenance menu. it still doesn't turn on. if i plug it into either the regular mp3 player to computer or mp3 player to wall power adapter all that happens is that the power led on the top blinks every few seconds. the display doesn't turn on or display that it's "charging" and when i plug it into the computer it doesn't recognize it. why isn't it working

I had same problem with my 30gb ZVM.
I had run down the battery a lot, but not to the point of the unit actually shutting itself down. So I?plugged into PC for hours;?charging icon?blinking away as usual. Thought everything OK until I disconnected and?would not turn on. The power on blue light by the switch would only flash briefly and then . . nothing. However - I then went into recovery mode - no problem - by hitting reset button as per instructions. Could see the battery icon showing no charge. Since that seemed to rejuvinate it I then exited?that mode and tried charging again. This time it took a charge and several hours later showed full battery charge. But then I made the biggest mistake ever - decided to update the firmware because of the charging problem. So I followed directions EXACTLY - downloaded new Firmware file onto PC first so it was ready to go, and then made the fatal mistake of going into Recovery mode and selecting the Update Firmware option - all as per instructions on-line and in user guide. The ZVM then immediately erased current version in player, and then said "ready for firmware update".
So I assumed - since no further instructions were given - that I had to connect unit back to PC and run the downloaded firmware file. When I did though the ZVM was no longer recognized by the software - kept telling me that no unit was connected. Unit showed in Device Manager, but not seen by WIndows Media or Creative Media Explorer. This then started the wasting of 2 days (so far) of my life trying to get firmware re-installed. Unit is now totally DOA because it has no firmware installed, and the Creative software on my PC will not update the firmware because it does not recognize a player which has no firmware installed. What were they thinking? See my post on this problem from earlier today.
From several calls into customer "service" I was told that I could have updated firmware just by running the downloaded file when the ZVM was normally connected - did not have to go into Recovery mode. That's nice to know now, and would have been critical to know 2 days ago - but why did the documentation say absolutely nothing about that? It only said this could be done through Recovery. Now I understand why so many posts about Creative are from totally frustrated users wasting their li'ves fighting with awful software and bad documentation. Great player - terrible documentation - awful software.
So my advice to you is:>?try hooking up to you PC and see if unit charges that way, instead of through charger.2> If no luck - go into Recovery mode by hitting reset button as?per?instructions. If you can get there,?select Reboot and then shut off. Hook up to charger again and see what happens.3> If still no luck - sounds like unit is still under warranty. Call Customer Service (405) 742-6622 and ask that they send UPS Call Tag to pick up unit from you to be sent back for repair. I am guessing that this player does not like to have the battery heavily discharged, somehow related?to?asoftware issue as well (surprise surpirse).
Will probably be fixed in future firmware update. Good Luck

Creative Zen Vision M out of stock in Cana

Hello guys,
Just wondering whether there is any place where there is Creative Zen Vision M MP3 players, I have ordered with Dell and they have promised me that it is coming "soon" several times . Futureshop is out of stock, so as BestBuy. What happened to all the stock in Canada? When are we expecting them to come out again? Thanks!Message Edited by zhuanyi on 06-2-2006 0:53 AM

I got mine yesterday in So Cal at Frys Electronic. They had all the colors..... I had the same problem. I called Creatri've and they told me they did'nt think they would sell so many. Sounds like the place I work for LOL. Lets see you will best of show at CES and you don't think you will sell a tun? I wanted to buy from the creative store but they have been out for a long time. I think they have them now.
Bill
PS OMG this thing is so awesome. Way better then the Ipod.

Creative zen vision navigat

Creative zen vision
firmware .40.03
problem: i cant use my navigation buttons (so buttons on right side of my zen vision)
and when i remove battery it doesnt help instal new firmware neither go in recover mode.. its working only thing... navigation doesnt work so useless...
so basicly everything worx i guess only my navigation doesnt so i cant do anyting atm
i have read faq and searched forum but nothing specifik for this problem
Message Edited by skeevn on 04--2008 07:43 PM

That sounds like an electrical or electomechanical problem with the player. Since the Zen Vision has been long since discontinued, you probably can't get Creative to repair it, but you might want to seek out some of the third party repair businesses that might be able to restore it to original functionality.

HELP!!! Creative Zen Vision M - unresponsive in ANY way...NEED HELP!

Ok, so this might be a very simple question to answer, but I'm very worried.
Pretty much, I had been using my Creative Zen Vision M (30 gig) for a long time, but stopped about a year ago. The batteried drained, and I didnt get around to charging it.
Now, it's been about a year, and I've tried plugging in the Zen into my computers to charge.
There is NO recognition of the player, no yellow alert, no new device alert, NOTHING.
The blue light at the top DOES NOT flash
And My media explorer thinks that it is not connected to the computer.
I've read a lot about Zens going black, and the blue light keeps flashing, but literally, from the time I plug in the Zen, to when it's sitting on my shelf, I notice no difference. I cannot turn on the player and it wont charge.
I tried using USB ports in the back, as well as leaving the zen plugged in all day to "Charge". Over 8 hours later, and the player does not budge.
I do not own an adapter to the Zen, but I tried a 4.5V sony one, and recieved nothing.
The simple question is:
After letting the player drain, and die after just under a year of no use, has my player bit the bisquit's
OR
Is my battery (or firmware, which unfortunately I have no idea what it is, but it sounds like I can upgrade without having the player turn on) simply taking it's sweet time to recouperate.
PLEASE LET ME KNOW!!! I am very desperate to get my player working again.

Leave the player connected to the computer & use a REAR USB port(with the computer on) for 24hrs. Or use a wall charger to charge the battery . It may take a hour for it to just start charging plugged in but once it does let it FULLY charge. That means until it stops blinking the battery icon it full & the player cuts off when done. Now I know Creative wall chargers are not easy to find & they are not cheap. The Sony PSP wallcharger is compatible with the players adapter(plugs into the center hole on the dongle) Also to get it charging after it has been connected for a time hit the Reset? while connected.Not easy but doable with a thin pin.

Creative zen vision:M video download probl

I have a new creative zen vision:m devise and I'm having real trouble downloading videos purchased from 7digital.co.uk and itunes. I'm able to convert videos that I either took with a digital camera or downloaded for free easily but wmv files will not convert. I get the error message that either the file is protected, not supported or missing codec directshow(r) despite the fact that the website and Creative user guide suggest that both wmv and mpeg4 files are compatible. Please help! I'm running windows XP

SOLUTION:
After lots of searching through the web, I have found this solution to our problems regarding transferring purchased video from 7Digital. This doesn't solve the mystery of the missing directshow codec (I haven't got a clue why VideoConverter thinks it is missing as I have just about every directshow/directX pack installed). This process involves making a copy of a copy of the video, but it looks fine to me:
) download and install the excellent freeware application ZD Soft Screen Recorder, available at http://all-streaming-media.com/recor...-recording.htm This is a brilliant resource which will allow you to record video from your computer screen and record the corresponding sound in the same file. It is totally legal as it merely copies an output and does not break any DRM.
2) Launch ZDsoft and queue up the purchased video in Windows Media Player. Play the video to see the area of the screen it occupies and check 'record specified area' in ZDsoft. Then click 'select an area' and use this tool to draw a border round the area of the screen occupied by the video. Make sure no toolbars or cursors appear inside this border, otherwise they will be recorded too.
3) In ZDsoft select 'AVI' as the output file, and choose the quality. DON'T choose WMV otherwise you will get the directshow error message again.
4) Make sure 'record sound' is checked and click the 'settings' tab next to it. Choose one of the 'stereo mixer' options. Select 'start' to begin recording. The window can minimise if you wish.
5) When the video comes to an end, right click the minimised window and click 'stop'. ZDsoft will then show you where it has saved the file and will ask you if you want to view it. If you select 'yes', make sure you have a media player set up to play .avi files. (Using an up-to-date real player as your default player for .avi files will result in the video then playing back in real player).
6) Launch Creative VideoConverter. Add the .avi file you have just made to the conversion list and connect your Vision M. Select 'next'. The output seems to be restricted to WMV at 320 x 240 resolution and I don't know how to change this, but this is perfectly acceptable. Select 'crop to screen size' and 'transer to player' (or you can transfer later using MediaExplorer). And voila, you have your video on your Zen Vision M!

Buying a creative ZEn Vision M Please help !

Hi there
I am debating on buying a creative zen Vision M after two years of i pod problems. My issue is can u convert the music from the i tunes libary to the player? or will u lose all that music
Thanks

--- If you have purchased the music from the iTunes Music Store, you will not be able to use the music on the player - iTMS music is iPod only.
There is a workaround (but it might not be legal, if you like to stay that way) - burn the music to a CD, then re-rip it in MP3 format using your favourite ripper. (iTunes will rip to MP3 - the option is under the 'Importing' tab on 'Advanced'.)
--- If your music is in AAC format, you can use a converter to change them into MP3. Be advised that this causes a major loss in quality - and if you own the CDs, you'll be better to re-rip them from scratch to ensure that they sound good.
You can do this conversion in iTunes - simply make sure that the format in the Advanced/Importing settings is set to MP3 (92kbps is fine for conversion). You can open the Settings window by clicking 'Preferences' in the Edit menu.
--- If your music is in MP3 format, you don't have to do anything! The ZV:M will play it nati'vely.Message Edited by Lokiz0r on 07--2006 09:8 AM

Creative Zen Vision: M 30 gb - DRM information corrupt or missing.....???????

So I just started having this problem yesterday but it seem I'm the only ever to have it. I've scanned every page I can and can't find a solution. Yesterday I started playing my music then all of the sudden it stopped. Granted I was having problems before even though I just got this unit a month..........! I sent an email and still haven't received a response.
Here's the problem. While listening to my music yesterday I encountered a message saying - Playback Error. This error persisted after changing the track. After going home and reformatting, reinstalling firmware, downgrading -> upgrading firmware, reformatting over and over and over again, disk clean up, system restore, reboots, default restore, reformatting, again reformatting, deleting every piece of information I could delete...... you might be getting the picture so far.... After doing all of this I was unable to download tracks again onto my MP3 player. The only ones I can upload are unprotected content. I got thinking maybe there is a problem in my DRM file..... Where is my DRM file on the MP3 player and how do I delete it's You can't. At least not what I found. So again I tried everything over and over again and nothing works. I'm at my wits end trying to figure this out. I have a 30gb Creative Zen Vision: M player, Windows XP/Vista 64, Napster ToGo and now I can't use my MP3. This unit is a month old and I cannot use it. PLEASE HELP ME. This is very long winded but I'm hoping this will help a little. Thanks in advance, I'm going insane without my music.

Well I have never used a service like that. That's all I can think of off hand.

Creative Zen Vision 30GB - How to set IR Remote ON with Navigation keys not working in the play

I have Creative Zen Vision 30GB player. Within a month of buying, its navigation keys stopped working. I took it to the customer service of store where I bought it and they fixed it (their solution was to make firmware update, even though I do not understand how come that can fix this issue). Anyways after another 5 months of not so often use, the same problem returned (key pad stopped working and without it this player is useless). I sent it to Creative and they returned it saying that as it has few scratches on the edges, they believe it has been hit. I never dropped the player and these are normal scratches at the end if you do not use any skin (which I could never find for this player). Btw from my other friend's experiences, Creative always does like this, never considered warranty (so beware!). Anyways now the problem is that I have IR remote for Zen vision but it can not work till IR Remote setting in System->Player Settings is switched ON. And this can not be done as the navigation keys are not working. So please please suggest me some other way if anybody of you know to enable this setting through software. Otherwise this costly player is just a 30GB harddisk for me

Just wanted to mention - I bought the IR Remote thinking to make the player useful without navigation keys. Now I feel like I wasted more money instead of shifting to some other player by some other company with better customer service.

Creative Zen Vision M 30gb and Vista.

Is there a way to get a Creative Zen Vision M 30gb to work on a Vista computer? It will save me buying my son a new MP3 player. Thanks.

I've been in touch with Creative support for over a week now but so far without success. Every time I download links they suggest I still can't access Creative Media Explorer, I just keep getting this error message:-
"The Creative Media Explorer that is compatible with this device is not installed. Please reinstall the application and try again"
This has included deleting all previously installed Crteati've files as well as downloading in a 'Clean Boot'. I've also rebooted my Zen Vision M.
At this rate I'll have to bin the Zen and look at an ipod:manmad:

Creative Zen Vision M

C I have had this player in the past and fell in love with it. I actually had two..both died...my own fault..long story. But anywho.... I know that Creative has them for sale refurbished. I really miss my Mp3 player...have not had one since January. I use my psp for my music. I was wondering if it would be a smart idea to buy one refurbished or not? I would rather buy one on here than any other place. Just looking for input. Thank you for any help in [email protected]

Re: Creative Zen Vision Md
stayflysly80 wrote:
I have had this player in the past and fell in love with it. I actually had two..both died...my own fault..long story. But anywho.... I know that Creative has them for sale refurbished. I really miss my Mp3 player...have not had one since January. I use my psp for my music. I was wondering if it would be a smart idea to buy one refurbished or not? I would rather buy one on here than any other place. Just looking for input. Thank you for any help in advance.Highly recommend getting one. Very smart idea. The ones my friends &I purchased a couple years ago were essentially new. They did not look used & I have never had any problems or issues with mine. Not even a freeze-up.My battery is still lasts a long time. I love it. I've repaired my friends players for them but that's another story.

Creative Zen vision M 30 GB MP3 player does not resp

My Creative Zen vision M 30 GB MP3 player stopped working. It does not turn on, does not charge, does not respond to anything. Is the battery dead or what would be the problem. Please help.

There are a multitude of problems that could be causing your player to exhibit this behavior in addition to battery failure, including the failure of the main logic board. If the player has been dropped a few times, exposed to excessi've heat, or high humidity/water, the problem might not be the battery. On the other hand, if the battery has been allowed to fully exhaust on a regular basis and left uncharged for long periods, it is possible that the battery could be dead, but LIon batteries usually last at least 2-3 years with regular use and normal recharging practices if they haven't been abused.

Creative Zen Vision M 30g wont dock

Creative Zen Vision M 30g wont dockt Hello,
Purchased the above player off of ebay, the player works in everyway but will not dock with the computer. I bought this for my son for Christmas because I have one and love it. Mine docks with the computer but his will not. When I try to dock the connection will turn the player on but the docking symbol will not come on.
I have tried several different connector clips and usb cables and nothing, but all of the same clips and cables work just fine on mine. Also, when I use the wall charger for the player that does work and does charge.
Any suggestions, and also could for some reason could the connection part at the bottom of the player be damaged in some way?
Ive tried the reboot suggestion, Ive formated the player and nothing works.
Sincerely,
Alan

Re: Creative Zen Vision M 30g wont dock?
Darthvader6 wrote:
Hello,
Purchased the above player off of ebay, the player works in everyway but will not dock with the computer. I bought this for my son for Christmas because I have one and love it. Mine docks with the computer but his will not. When I try to dock the connection will turn the player on but? the docking symbol will not come on.
I have tried several different connector clips and usb cables and nothing, but all of the same clips and cables work just fine on mine. Also, when I use the wall charger for the player that does work and does charge.
Any suggestions, and also could for some reason could the connection part at the bottom of the player be damaged in some way?
Ive tried the reboot suggestion, Ive formated the player and nothing works.
Sincerely,
Alan
Yes that could be .You may want to return to the seller if you can.Are you using WMP? Try opening Media Player & going to the sync tab to see if that helps it to load the driver for recognition.Formatting the player again could help also. In the past I have had to format more than once for a player to be seen by Windows.

Creative Zen Vision M not fully charging

(Creative Zen Vision M not fully charging( Hi, I recently bought a refurbished ZVM that doesnt seem to charging properly. When I first got it, it hadnt been charged in quite some time so the battery was overdead. My PC couldnt detect it when I connected it via usb and it didnt even start charging at all. I then connected it to a wall charger and it finally started charging. The strange thing is it never fully charges. I've charged it twice now, both times for at least about 2 hours, and the battery doesnt go more than 50%. And when I connect it to my PC to transfer songs, instead of resuming its charge, my battery runs out. Is this a case of a faulty battery? I li've in Australia and I bought it from the USA. I would prefer not to go through the trouble of returning it if I could. Anything I should do like leaving it to charge for an even longer time? Also one more thing I should mention. When I remove the wall charger and plug it back in, it takes the ZVM sometime to detect it, about 30 minutes or so, and start charging again. Any help or suggestions would be greatly appreciated.

I have the exact same problem. I just mailed mine in for repair today.

Creative zen : vision M 30gb strange problem

,Creative zen : vision M 30gb strange problem. Hi people,
My mp3 player is 2 and a half years old. A few months ago he didn't charge anymore. ?I thought i could repair it by buying a new battery and install him in my mp3.
Afther a few ours of ?assembling it was ready for charging a thought..
I used the usb charger and de sync adapter...
the morning after, my mp3 is not charged and only showing me a little red stripe in de battery (right top) i can listen music but only for a few minutes...
Also my PC does noet see my MP3
tested on :
windows xp service pack 3?
vista?
windows 7?
please help me
Stijn van Vilsteren?
DUTCH?
i am sorry for my pore english !

Squipy wrote:
Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
My second enquiry is about the capacity of the player. When my player was empty, I went into "Information" and it said Total Space: 28GB and Free Space: 2GB. Why is free space only 2GB? Shouldn't it be 28 as well?
Thanks in advance!
The battery will only last about 3yrs regardless of use.You will need to change it. Did you scroll down to see the album,picture,track counts? Did you partition part of the dri've for removable storage. You can find instructions to open here ? http://www.youtube.com/watch?v=_Drkr...e=channel_page & ? the battery here(very easy to do) http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400028645679QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item40002864567 9&_trksid=p39.c0.m4&_trkparms=72%3A205|66%3A4|65%3 A2|39%3A|240%3A38|30%3A0|293%3A|294%3A200

Creative Zen Vision:M - awful or no sound at

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