Creative Zen Vision M firmware problems

I have a brand new zen vision M that has some firmware issues. it essentially has no firmware on it, and when i connect it to the computer it only has 50mb of space. I'm running windows XP service pack 2

How did you roll it back? Did you confirm it to be WMP0 & nit WMP 9 after rollback http://forums.creative.com/t5/MP3-Pl...dows/td-p/3697

Similar Messages

  • Zen Vision M Firmware Problem!!! Can't deal with this thing any more...

    Can't deal with this thing any more...3 Hello friends I'm new in the forum
    Well as the title mentions, I'm about to throw this thing oute of the window!!!
    It's a 30 GB Zen Vision M, I own it ,5 years now...
    I have read all the relevant posts in the forum about this player, I tried my best, nothing really worked.....
    So now I have a Zen which only boots in the recovery mode!!
    I have Cleaned it Up, Formated it, and tried to reload its firmware BUT when I connect it and try to reload it, in the end it always says Firmware Upgrade Failed!!Really can't understand it!!!!!
    I've communicated with Creative, i wasn't at all satisfied with their responses... I think what they're trying to do is to avoid me, and earn some time with really useless suggestions which I had already told them won't work!!!So in the end they wanted me to send my Zen in Italy and pay more than 100 Euros for what an ,5 year old mp3 player?No I prefer buying a new Cowon with that amount of money!!!
    Anyways I'm pretty mad now, so I'll move to the subject..
    I have Service Pack 3 Windows XP in my computer, and I did roll back on the Media Player 0 from the I had, using the instructions from a previous post. The truth is that it rolled back with less steps than it showed, and I say that because it mentions in a step that in the add-remove programms, in the Windows XP-Software Updates section, I should find a Windows Media player thing which really doesnt exist and I suspect it's the Service Pack 3 because I have done the same in a SP2 and worked exactly as the steps said..Anyway the fact is I have Windows Media Player 0 now!!!
    Please someone tell why can't I upgrade my firmware... I can't deal with this anymore!!!!

    KRe: Zen Vision M Firmware Problem!!! Can't deal with this thing any more..._
    menios wrote:
    So you say that I actually have the Windows Media Player 0, because my Zen is being recognised..
    I have rebooted it several times but its just the same thing...it shows firmware problem!!
    Why isn't this player working?I've seen many people, not only from here, who have the same exact problem and they gave up on their mp3... I dont have this kind of luxury to buy a new one!!I don't know whether Creative has put on this a "time bomb" or is just faulty, but I really wish it could be saved..
    I'm saying it is WMP0 because the firmware file sees the player. The computer can recognize it but with WMP components that firmware file would be grayed-out..So when you reloaded the firmware did you choose "reload firmware" Before you connected it's?(That is what erases the firmware prior to uploading the firmware. If you did not do that it could cause it to fail.Do these ste
    ps.
    Open the firmware file,On the player format>cleanup>choose reload firmware, then connect & run the firmware file.

  • Zen Vision 30GB Firmware Problem - No solution wo

    I have a Zen Vision 30GB (not a Zen Vision M or W, just a Zen Vision). On Friday I was trying to add songs to my Zen and halfway through adding the songs I got an error on the computer saying "player not connected". So I undocked the player, turned it off and reset my computer. Saturday morning I turned on my Zen to try to add songs again and I got the error message on my Zen?"Firmware Problem" and it put me in "Recovery Mode". The first thing I did was try to reload the firmware, but when I plugged the Zen to the computer it says "docked", but I cannot move through the menu. When I unhook it from the computer I can move through the menu. BTW I am running Windows Vista 32-bit. I have uninstalled the Zen software and installed the software off the Creative website for Vista, but when I try to run the firmware it says "Player not connected, please connect player."? When I plug the player in via USB my computer recognizes it and prompts me if I want to sync my player, so there isn't anything wrong with my USB connection. The?Device Manager recognizes it however Windows Media Player does not. I get the same error message when I try to do the Recovery Tool on the Creative website. I have looked for solutions on the forums and just doing Google searches, but I have not been able to get anything to work. Please help me!? The player is less than a year old. I have never had any problems with it before, never been dropped or anything like that, so i am not sure what is going on. Any help or suggestions would be great!? I sent an email to customer support yesterday and the reply I received this morning was no help. First they thought I had the Zen Vision M, even though I specifically said I had the Zen Vision and gave them the serial number and everything. I sent them back a message today and hopefully they can help, but it is frustrating having to send an email and wait around for a reply.

    Re: Zen Vision 30GB Firmware Problem - No solution works\ I recently had this problem with a player i got off Ebay. What I did was format>cleanup>reboot the device thru the recovery screen on the the player. Problem solved . Be advised this will erase all the files (music ect.) http://forums.creative.com/creativel...ap&thread.id=3
    Dragonboy wrote:
    I seem to have a very similar problem as you. I have a zen vision m (30g) and i also use vista. I am getting the message "firmware problem" after is tries to "rebuild". I need some major help. I ended up giving up a while ago and bought a microsoft zune. It is not as good and i miss my zen. If anyone can give me some info it would be much appreciated.

  • Creative Zen Vision M Vista Problem(s

    I have recently purchased a creative zen vision M and its a great player. However I am having problems with vista ultimate 64 bit edition, it seems everytime I connect my player it stalls the player (it locks on the dock screen) meaning I cant access files on the player. I have the lates creative media source , play for sure plugins and the latest firmware (it dident stall before I put the latest firmware on)
    THe player docks fine on my spare Windows XP machine, but it would be nice to have it dock with my primary machine which is sadly vista :P lol
    Any advice/comments ?
    Thanks

    here try this, work for melink

  • Creative Zen Vision: M, Firmware 1.40.02 and screen backlight not blank

    Is there a bug in the .40.02 firmware?
    I just bought a Creative Zen Vision: M yesterday.
    I noticed that with the out of the box firmware (.30.02), the LCD screen backlight would turn off to conserve battery power.
    Later in the day, I upgraded to the .40.02 firmware posted May 24, 2006. Now my LCD screen backlight stays lit all the time.
    Since the player is so new, I wonder if I'm imagining things.
    Can someone with .30.02 or earlier firmware confirm that their screen backlight turns off after some period of time turning the screen dark?
    Can someone reproduce the problem with the .40.02 firmware that the screen backlight stays lit, no matter how long since the last button press?
    If I'm not imagining things, this would seem to dramatically affect the playtime on a full charge.
    Thanks.

    This is INDEED a problem.
    The screen is? SUPPOSED to blank all by itself , NOT only with the lock button engaged. I have this exact problem and returned one player only to see the same thing with the next. I also have the .40.02 firmware !!! Creative support said to upgrade my firmware to .6.xx? and see what happens. If the screen doesn't blank by itself without the lock button,? they are sending me another player !

  • Creative Zen Vision M Display Problems

    I purchased a Creative Zen Vision M MP3 player around 2-3 years ago and it's been great so far. I've even bought most of the accessories for it!
    I switched it on today and found that there was a problem with the display - it's gone taint and there are stripey lines across it. Any idea what this might be?
    I've tried to reset it and plugged it into the television through the AV function and it displays just fine on the television.
    I've sent off an e-mail to Creative but just wondered if anyone has experienced something similar? And if so, how did you get it working again?
    Many thanks,
    Dan

    thedanholt wrote:
    I purchased a Creative Zen Vision M MP3 player around 2-3 years ago and it's been great so far. I've even bought most of the accessories for it!
    I switched it on today and found that there was a problem with the display - it's gone taint and there are stripey lines across it. Any idea what this might be?
    I've tried to reset it and plugged it into the television through the AV function and it displays just fine on the television.
    I've sent off an e-mail to Creative but just wondered if anyone has experienced something similar? And if so, how did you get it working again?
    Many thanks,
    Dan
    Replace the screen that is a hardware problem. http://cgi.ebay.com/ws/eBayISAPI.dll...n%3D4%26ps%3D0? Here is a source to purchase a new one? http://www.youtube.com/watch?v=_Drkr...e=channel_page? & a video to dismantle the player.

  • Creative Zen Vision: M Software problems, player not detec

    <SPAN class=postbody>hi, i just got a creative zen vision: m a couple of days back and i've had problems with it being detected by my computer. i've installed the software but when i connect the player to my pc, it shows up for about a second then it's not detected anymore. i brought it back to the store for them to check and it works on their lap-top. any ideas?Message Edited by wongkenji on 08-06-2006 08:26 PM

    wongkenji wrote:
    hmm.. something just struck my mind, do you think my printers could be affecting it's i'll go back and try later, hopefully it'll work. otherwise i have no idea lol.. thanks for the help!
    Hmm, your printer?
    I sort of doubt that...hmmm.
    Did you contact CS?

  • Zen Vision:M - firmware problem

    Hello!
    I'm having some trouble with my Zen Vison:M 30 GB (I'm using Windows Vista 32-bit with SP2). After resetting the player I got the message "Firmware problem". The player displays this message until the battery is empty and if I reset the player once again it takes approximately 5 minutes "rebuilding libraries"(at least that's what I think it's called in English)?and then the "Firmware problem" is back.
    Well, then I downloaded the MP3 recovery tool from Creative. After recharging the battery the recovery tool recognizes my Zen, downloads the firmware and... tells me that the player is not longer connected (it is actually).
    Does anyone know how I can update my firmware or reboot the player? Any help would?be appreciated!!
    Greeting from Anders Hansen, Denmark
    Message Edited by andersryom on 07-7-2009 2:37 PM

    It would be best to update the firmware on the XP computer. If you have WMP on the Xp computer you will need to rollack to WMP0 for the firmware file to see the player & update it.http://www.microsoft.com/windows/win...ionofthePlayer Emailing Creative will? tell you to come here & you already are hereMessage Edited by coachop94 on 07-20-2009 03:29 AM

  • Creative Zen Nano Plus Firmware Problem, AGAIN! (PeeBee HEL

    Hi all,
    I am new here and have read all the posts and FAQ's but couldn't solve my problem. Actually there is a post http://forums.creative.com/creativel...d=68923#M07024 which tells exactly my problem. Have tried the solution but didn't solve it.
    So I am here asking again.
    I bought a zen nano plus GB and downloaded the latest firmware(ZenNanoPlus_PCFW_LF__0_03.exe) and the latest mass storage driver (MStorage_PCDRV_LB__07_00_250.exe). When I put the player in recovery mode as the firmware is detecting devices the player takes it self out of recovery mode and back in mass storage mode how do i stop it from down that?
    I am trying to update it because my player doesn't play wma files :angry:I have tried PeeBee's solution but it didn't work. I have taken the battery out, reconnected it and it is recognized in recovery mode. I run the firmware and the computer plays a sound, the icon of connection appears in the nano's lcd and it is out of recovery mode. Then firmware program tells me that the 'device state is not set' and after that the message 'put into recovery mode before updating firmware' Aaaaaarrrrrghhhh!
    I'm also running windows XP SP2
    Can anyone help me?
    Thank you in advance
    Marcelo Lopes
    Rio de Janeiro - Brazil

    Hello-
    I had a similar situation develop. Did your error message say, "Media state not initialized?" Here is what the creative support site says:
    If you receive a message "Media State is not initialized ..." while updating firmware for a MuVo or Zen Nano Plus player, it will be necessary to install the Player Recovery Device driver and then update the firmware.
    . Download the latest driver if you have not done so. You can download it from http://us.creative.com/support/downloads, and file name is MStorage_PCDRV_LB__07_00_250.exe.
    2. Install the latest driver by double clicking on the file name.
    3. Unplug the player from a computer if it is plugged.
    4. Remove the battery from the player (except Zen Zeeon which has a built-in battery).
    5. Press and hold the Play button while connecting the player to the USB port.
    6. Continue to hold the Play button for about 0 seconds after connecting your player is connected to the USB port.
    7. Keep on holding the Play button till Windows displays the Find New Hardware dialog box.
    8. If this is the first time a player is installed as Player Recovery Device, Windows will find a Player Recovery Device (or USB Device), and prompt you for drivers. Click on No, and select "Do not search. I will choose the driver to install". Windows will install the drivers automatically.
    9. Double click on the latest firmware upgrade file that you have downloaded previously, and follow the instructions on the screen.
    0. Format the player if you are prompted to do so.
    It is recommended that you stop your player properly before physically disconnect it from your PC.
    To stop your player in Windows XP, Windows 2000 or Windows ME
    Click on the Safely Remove Hardware icon on the Taskbar, click Safely remove USB mass Storage device, and disconnect your play when you are prompted to do so.
    To stop your player in Windows 98SE
    Make sure that the icon below appears on the LCD screen again for at least fi've seconds before disconnecting your player.
    Now, I did all of the above and still got the error. What solved the problem finally was to connect (using the above method - remove the battery - hold the switch, etc) to a DIFFERENT USB port. Then all worked well, and the firmware transferred. Don't ask me how or why.
    Good luck.

  • Creative zen vision: m syncing problems-please he

    if I use WMP to sync playlists to my vision:m, it will sync all the tracks in the playlist but not the playlist itself.
    what do I do?

    i don't use media player to sync playlists. So i don't know if it will add the file again. Try it I can tell you that Wmp0 did add it again. that may be something that was fixed in WMP. If it adds a duplicate delete it just do a short one for testing. All my music is cds ripped as albums so i can use the creative media explorer to to playlists. i don't have individual lone tracks. The media explorer works perfect when your music library is organized when it isn't then i guess it would seem retarded.

  • Zen vision:m chargin problem with USB ca

    I've got vision:m for months , and during this time I used to charge with USB cable , and didn't have any problem , but it doesn't charged earlier , actually I hooked it up to my USB last night , and there was blinking icon up to today , but no any progress . so I use its original cable(electricity) and?it's going to charge?.Should I going to warranty company for this problem(doesn't chargin with USB) ?thanks for sharing your mind ( and pardon for my english )?Message Edited by MTahmasebi on 2-3-200604:5 PM

    KRe: Zen Vision M Firmware Problem!!! Can't deal with this thing any more..._
    menios wrote:
    So you say that I actually have the Windows Media Player 0, because my Zen is being recognised..
    I have rebooted it several times but its just the same thing...it shows firmware problem!!
    Why isn't this player working?I've seen many people, not only from here, who have the same exact problem and they gave up on their mp3... I dont have this kind of luxury to buy a new one!!I don't know whether Creative has put on this a "time bomb" or is just faulty, but I really wish it could be saved..
    I'm saying it is WMP0 because the firmware file sees the player. The computer can recognize it but with WMP components that firmware file would be grayed-out..So when you reloaded the firmware did you choose "reload firmware" Before you connected it's?(That is what erases the firmware prior to uploading the firmware. If you did not do that it could cause it to fail.Do these ste
    ps.
    Open the firmware file,On the player format>cleanup>choose reload firmware, then connect & run the firmware file.

  • Zen Vision M Firmware?

    I know .2 isn't new, but whats diferent from .20 in it's And anyone know where I can download .20 (Europe AND the US Version) I could have sworn my audio was loader before I upgraded to .2

    KRe: Zen Vision M Firmware Problem!!! Can't deal with this thing any more..._
    menios wrote:
    So you say that I actually have the Windows Media Player 0, because my Zen is being recognised..
    I have rebooted it several times but its just the same thing...it shows firmware problem!!
    Why isn't this player working?I've seen many people, not only from here, who have the same exact problem and they gave up on their mp3... I dont have this kind of luxury to buy a new one!!I don't know whether Creative has put on this a "time bomb" or is just faulty, but I really wish it could be saved..
    I'm saying it is WMP0 because the firmware file sees the player. The computer can recognize it but with WMP components that firmware file would be grayed-out..So when you reloaded the firmware did you choose "reload firmware" Before you connected it's?(That is what erases the firmware prior to uploading the firmware. If you did not do that it could cause it to fail.Do these ste
    ps.
    Open the firmware file,On the player format>cleanup>choose reload firmware, then connect & run the firmware file.

  • Firmware Problem Creative Zen Vision : M 30

    Hello
    I switched my Creative Zen Vision : M 30gb on today to find a firmware problem screen.
    I tried to dock it with my PC but it was not working.
    Tried using the reset button but it doesnt work
    Tried going into recovery mode to reload the firmware but when i try to put the update on its says my player is not connected.
    I tried using the MP3 recovry tool which recognizes my player but then when it tries to install the firmware it says it is not connected.
    The firmware it is trying to put on says it for the 60gb model, would this stop it from reconizing my player?
    It says it for a DVP-HD0004 but on the back of mine it says it is a DVP-HD0003
    Could anyone find the right software because i cant find it's
    Michael

    The first step is to do a cleanup >reboot on the player if that don't work? then while connected uninstall thru Device Manager,reboot computer then plugin to have Windows find & reinstall the player, if that? doesn't work then format,cleanup>reboot player to see if that solves the problem. loosing files is a last resort . Whatever you do DO NOT choose RELOAD FIRMWARE as you don't have recognition from the computer & can not reload it. RELOAD firmware ERASES the firmware making the player useless until it can be reloaded. Link for resue/recovery access on player? http://forums.creative.com/creativel...ap&thread.id=3

  • Creative Zen Vision:M FM Radio Completely Disappeared!! (Reinstalling firmware doesn't hel

    I turned on my Creative Zen Vision: M, and the FM Radio wasn't there. It just simply disappeared; it's not listed on the Main Menu, nor is it listed as an option from "Configure Menu". This has nothing to do with a new Firmware update that removes the?radio; my player was not connected to?my computer. I have had my player since July of 2006, so it's obviously too late to return it. I've looked around on the forum and many other people have had the same problem, but the only solution has been to reinstall/upgrade the firmware. This doesn't solve the problem. I've tried everything on the recovery menu--formatting, rebooting, cleaning disk, etc, but nothing has worked. I've also contacted Customer Support, but from what I've heard, it's probably not going to help. Has ANYONE been able to solve this problem? It's really frustrating that so many people have this problem and nothing has worked.

    Oh, right, sorry.
    "OS Name: Microsoft Windows XP Home Edition
    Version: 5..2600 Service Pack 2 Build 2600"
    Though currently, I'm installing Windows XP Service Pack 3 via Windows Automatic Updates.
    WMP Version: .0.572.5230
    Should I uninstall WMP entirely to eliminate it as a possible factor?
    (I have Winamp so I don't really need WMP.)
    Are you saying that once I rollback my WMP to WMP0, my computer will be capable of reading my Zen & thus, allowing me to download the firmware and restoring it's previous condition (minus the contents-music, video, pictures, etc.)
    Also, I tried to see if my Zen would try to connect to my laptop - I uninstalled the Zen program on it before connecting it, to see if anything would come up, allowing me to do anything, etc. But no, it just said "My Zen" but I couldn't do anything with that. And then I installed all of the software on the Creative Installation CD. After all of that, apparently my computer acknowledges that a device is connected via USB because it gives me an option as to what to do with it - open it, play it with wmp, explore, etc. The problem though was that the Creative program itself wouldn't acknowledge that it was connected. So I still had the "The player is not connected."
    Just thought this might make a difference -
    I also was looking for some kind of repair shops or sites that would be capable of repairing my Zen - the only thing I came across was http://www.zenrepair.com/Zen/index.jsp - does anyone know anything about this site? If it's reliable, etc. (Just a back up option in case this situation isn't solveable by other Zen peers.)
    Also, thanks again for any help, effort, attempt, etc.

  • Creative zen : vision M 30gb strange problem

    ,Creative zen : vision M 30gb strange problem. Hi people,
    My mp3 player is 2 and a half years old. A few months ago he didn't charge anymore. ?I thought i could repair it by buying a new battery and install him in my mp3.
    Afther a few ours of ?assembling it was ready for charging a thought..
    I used the usb charger and de sync adapter...
    the morning after, my mp3 is not charged and only showing me a little red stripe in de battery (right top) i can listen music but only for a few minutes...
    Also my PC does noet see my MP3
    tested on :
    windows xp service pack 3?
    vista?
    windows 7?
    please help me
    Stijn van Vilsteren?
    DUTCH?
    i am sorry for my pore english !

    Squipy wrote:
    Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
    My second enquiry is about the capacity of the player. When my player was empty, I went into "Information" and it said Total Space: 28GB and Free Space: 2GB. Why is free space only 2GB? Shouldn't it be 28 as well?
    Thanks in advance!
    The battery will only last about 3yrs regardless of use.You will need to change it. Did you scroll down to see the album,picture,track counts? Did you partition part of the dri've for removable storage. You can find instructions to open here ? http://www.youtube.com/watch?v=_Drkr...e=channel_page & ? the battery here(very easy to do) http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400028645679QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item40002864567 9&_trksid=p39.c0.m4&_trkparms=72%3A205|66%3A4|65%3 A2|39%3A|240%3A38|30%3A0|293%3A|294%3A200

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