Creative Zen Vision:M freezes on start

I've been having loads of problems with this player ever since I got it. it's been in and out of repair at least 6 times, and I've wasted more money on shipping and handling than I did even buying that thing.
What's happening to the player is that it freezes when I start it up. It's not on the Creative logo, I've had that problem before. It gets past the logo and shows a black screen, not that that's any better. I tried cleaning up and formatting the player but it didn't help. I am not going to even think about deleting the firmware and reinstalling it, because last time I did that the firmware wouldn't detect the player even though the computer would, and this time the computer doesn't detect the player at all, so I see no point.
Is there anything I can do to fix this other than sending the player in for repair again? I'm willing to take the thing apart if I have to, but I really don't want to send it in again. If there's no other option but sending it in, how much will it cost? The warranty is over. If I get desperate enough I might just send it in one final time before taking chucking it in the dumpster.
I don't understand what compelled me to choose this over ipod. I mean, even the other 2 players I bought and the Creative WebCam sucked, what was I expecting.
I'm trying my best not to sound too rude or anything, so I apologize if I do. I'm just incredibly frustrated.

I'm experiencing the same problem... How did you solve it's

Similar Messages

  • Creative zen vision M freezes

    I have problems with my creative zen vision M. It freezes. I have tried to reset it, but when it restarts, it freezes again. What can I do?

    I'm experiencing the same problem... How did you solve it's

  • Creative ZEN vision M Freezing (30

    Hi my Creative ZEN vision M has stopped working, i was at shcool, worked fine when i went in, when i was leaving i turned it on, started loading as normal, it got stuck on the "ZEN" loading screen and wouldnt trun off, so i let its battery run out and then plugged it into my PC. It then didnt respond straight away, only the blue light on the lock button was flashing,took about 40mins later the battery icon appeared on the player and charging, also appeared on my Dekstop as in but Creative labs couldnt find it to change music etc.When it had charged the same thing keeps happening, i have tried reseting it and holding the power down for 30 seconds, cant find anyone with a simmilar problem.
    Help would be greatly appreciated, Chris.

    Have you tried the recovery tool?
    If that does not help, you might want to get in touch with support for further assistance.
    Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

  • Firmeware issues with Creative Zen Vision:M

    My creative Zen vision m 30g had started playing up, songs were being played super fast, or not being played at all, it would also go to FM radio randomly. The first step I took was to format the player and put my music back on, but the problem persisted. I then decided to do a clean up, but again the problem still persisted. I finally decided to reload the firmware, I first downloaded from the site, but when it had got to the final stages it took me to connect my player, but my player was actually connected!
    I then downloaded the Creative MP3 player recovery tool, it detected that I had a creative vision Zen me but it told me in the final stages again that my player wasn't connected. Any help will be greatly appreciated.

    Hi Topstarxx,
    It would be advisable to get in touch with support so that they can help you with this.
    Message Edited by KokChoy-CL on <span class='local-date'> -2-2008<span class='local-time'> 04:45 PM

  • Creative Zen Vision M doesnt st

    Hi, My creative zen vision M does not start. when the power button is pressed and held for a few seconds the blue light just keeps blinking. i've charged the player for over 4 hours yet it doesnt start. while charging, the blue light keeps blinking. I've tried resetting the player but this didnt help either. Does anyone have suggestions? I was told by Creative's customer support to do a cleanup or format but the player doesnt start at all. Could it be some kinda hardware problem?
    I would like to locate a service centre in Mumbai, India so that I can have the player checked.
    Regards, Amlan

    I don't know if it's appropriate, but I've had really good success repairing these units, 6 out of 8 working so far.
    Shoot me an email to [email protected] if any of you want me to look at it. No charge if I can't repair it other than return shipping costs, or I might buy the unit off you if you don't want it back at standard eBay pricing for as is units.
    I do this more for fun than for profit, and want to help.
    Cheers!
    Curt

  • Creative Zen Vision M:30Gb freeze problem skipping between tracks

    Hi guys,
    I bought my Zen Vision M:30GB 2 years ago. It was a regenerated model by Creative.
    I'm fully satisfied of this product, i think the best of his category, but It has this problem since two years...Sometimes when i skip between mp3s (especially in random mode) it freezes and remains on the screen of current mp3, blocked...even I try to touch all buttons it doesn't unblock and i have to reset with a clip in the reset hole.
    I've noticed that this problem comes especially when i use random mode of entire library (about 4000 songs) or however with a long playlist...it doesn't happen when i listen a single album (about 20 mp3s in playlist)
    Sincerely i'm a little bored ...
    I tried to do some clean and format up by the system menu, but the problem persists...
    I've also thinked the problem could be because there are in library mp3 with variant bitrate...or a physical problem (I hope not)
    What do you think of?
    Thanks for help!

    Squipy wrote:
    Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
    My second enquiry is about the capacity of the player. When my player was empty, I went into "Information" and it said Total Space: 28GB and Free Space: 2GB. Why is free space only 2GB? Shouldn't it be 28 as well?
    Thanks in advance!
    The battery will only last about 3yrs regardless of use.You will need to change it. Did you scroll down to see the album,picture,track counts? Did you partition part of the dri've for removable storage. You can find instructions to open here ? http://www.youtube.com/watch?v=_Drkr...e=channel_page & ? the battery here(very easy to do) http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400028645679QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item40002864567 9&_trksid=p39.c0.m4&_trkparms=72%3A205|66%3A4|65%3 A2|39%3A|240%3A38|30%3A0|293%3A|294%3A200

  • Zen Vision M Freezes start

    hello. i just recently bought my creative zen vision m off ebay and i received it last thursday. everythign worked great. i use it at work on night shift and it makes time go by so much faster. however, last night somethign terribly went wrong. it FROZE during a track and i tried resetting it and it shows the creative logo and it freezes when it says "ZEN". the first time this happened i went into recovery mode and did a disc clean up and it worked fine. it froze again and i did a disk clean up again and it didn't work. it kept getting stuck at the "ZEN' screen. now i have it plugged into my computer and it is making wierd clicking noises. i don't know why it is doing this. i accidentally dropped it at work one night while walking and changing a track i dont' know if that did it or not. now i am thinking tha my only solution is to go to best buy, buy a brand new one and return this one in the box. i just do not know what else to do...any suggestions?thanks.... jon?

    hey, i bought mine brand new frm ebay as well, and again was working great. and it has just frozen on a track as i went to skip. but how did u even get it to restart, mine is just stuck on the track page!...want do anything, not even turn off. its strange, the light is still dimmin out and lightimg up again wen i press a button, but nothings happening, its not even changing wen i plug it into teh comp. HELP!!! thanks em

  • Creative Zen Vision M won't power up. Doesn't even show LED lig

    I received a Creative Zen Vision M as a Christmas gift last year. Worked fine for about 3 months, then I started having repeated freezing problems. Fixed those, but eventually the unit just died. No indication of any power. Not even the blinking light. Went to Best Buy where it was purchased, but they could not help. Best Buy tried to find a purchase record, but no luck. After giving up on it for a few months, I thought I'd try again today. I've had it connected by USB for the last 7 hours, but no luck. So what can I do now I like the Creative Zen products (I have had no problems with another Creative MP3 player), and I'd love to get this player working again because I enjoyed watching movies on it in flight.
    Your thoughts would be appreciated.

    This happened to me once, so I purchased a new battery, then left it plugged in for a few hours after that.
    It froze when I started it up, but when I reformatted it, everything worked fine again.
    That may or may not help, sorry.
    Good luck =]

  • Creative Zen: Vision M... Faulty Wires? My player is pretty broken! Please He

    Hello and thank you for reading this post!?My player,Creative Zen: Vision M... (which i have not dropped much and when i did it was only on to a couch or a bed) has been playing up over the last few months, it started out with when i push down on the headphone jack when it's inside the player, it freezes. the problem has gradually got worse, where now if i even lightly touch anywhere on the right hand side of the player (when looking at the front, where the screen is) the whole thing freezes, this can even occur when im not touching it... just through the weight of the player itself.. it also happens when im turning it on and of so sometimes it can be accidently left on for hours, frozen. The only way i can listen to music or do anything with it is if i put my finger nails underneath the play/pause button and lift it up really high. I would?appreciate any advice or help?anyone?could give me. Thanks.

    There are a multitude of problems that could be causing your player to exhibit this behavior in addition to battery failure, including the failure of the main logic board. If the player has been dropped a few times, exposed to excessi've heat, or high humidity/water, the problem might not be the battery. On the other hand, if the battery has been allowed to fully exhaust on a regular basis and left uncharged for long periods, it is possible that the battery could be dead, but LIon batteries usually last at least 2-3 years with regular use and normal recharging practices if they haven't been abused.

  • Creative Zen Vision: M 30 gb - DRM information corrupt or missing.....???????

    So I just started having this problem yesterday but it seem I'm the only ever to have it. I've scanned every page I can and can't find a solution. Yesterday I started playing my music then all of the sudden it stopped. Granted I was having problems before even though I just got this unit a month..........! I sent an email and still haven't received a response.
    Here's the problem. While listening to my music yesterday I encountered a message saying - Playback Error. This error persisted after changing the track. After going home and reformatting, reinstalling firmware, downgrading -> upgrading firmware, reformatting over and over and over again, disk clean up, system restore, reboots, default restore, reformatting, again reformatting, deleting every piece of information I could delete...... you might be getting the picture so far.... After doing all of this I was unable to download tracks again onto my MP3 player. The only ones I can upload are unprotected content. I got thinking maybe there is a problem in my DRM file..... Where is my DRM file on the MP3 player and how do I delete it's You can't. At least not what I found. So again I tried everything over and over again and nothing works. I'm at my wits end trying to figure this out. I have a 30gb Creative Zen Vision: M player, Windows XP/Vista 64, Napster ToGo and now I can't use my MP3. This unit is a month old and I cannot use it. PLEASE HELP ME. This is very long winded but I'm hoping this will help a little. Thanks in advance, I'm going insane without my music.

    Well I have never used a service like that. That's all I can think of off hand.

  • Creative Zen Vision M

    C I have had this player in the past and fell in love with it. I actually had two..both died...my own fault..long story. But anywho.... I know that Creative has them for sale refurbished. I really miss my Mp3 player...have not had one since January. I use my psp for my music. I was wondering if it would be a smart idea to buy one refurbished or not? I would rather buy one on here than any other place. Just looking for input. Thank you for any help in [email protected]

    Re: Creative Zen Vision Md
    stayflysly80 wrote:
    I have had this player in the past and fell in love with it. I actually had two..both died...my own fault..long story. But anywho.... I know that Creative has them for sale refurbished. I really miss my Mp3 player...have not had one since January. I use my psp for my music. I was wondering if it would be a smart idea to buy one refurbished or not? I would rather buy one on here than any other place. Just looking for input. Thank you for any help in advance.Highly recommend getting one. Very smart idea. The ones my friends &I purchased a couple years ago were essentially new. They did not look used & I have never had any problems or issues with mine. Not even a freeze-up.My battery is still lasts a long time. I love it. I've repaired my friends players for them but that's another story.

  • Creative Zen Vision M not fully charging

    (Creative Zen Vision M not fully charging( Hi, I recently bought a refurbished ZVM that doesnt seem to charging properly. When I first got it, it hadnt been charged in quite some time so the battery was overdead. My PC couldnt detect it when I connected it via usb and it didnt even start charging at all. I then connected it to a wall charger and it finally started charging. The strange thing is it never fully charges. I've charged it twice now, both times for at least about 2 hours, and the battery doesnt go more than 50%. And when I connect it to my PC to transfer songs, instead of resuming its charge, my battery runs out. Is this a case of a faulty battery? I li've in Australia and I bought it from the USA. I would prefer not to go through the trouble of returning it if I could. Anything I should do like leaving it to charge for an even longer time? Also one more thing I should mention. When I remove the wall charger and plug it back in, it takes the ZVM sometime to detect it, about 30 minutes or so, and start charging again. Any help or suggestions would be greatly appreciated.

    I have the exact same problem. I just mailed mine in for repair today.

  • Creative zen : vision M 30gb strange problem

    ,Creative zen : vision M 30gb strange problem. Hi people,
    My mp3 player is 2 and a half years old. A few months ago he didn't charge anymore. ?I thought i could repair it by buying a new battery and install him in my mp3.
    Afther a few ours of ?assembling it was ready for charging a thought..
    I used the usb charger and de sync adapter...
    the morning after, my mp3 is not charged and only showing me a little red stripe in de battery (right top) i can listen music but only for a few minutes...
    Also my PC does noet see my MP3
    tested on :
    windows xp service pack 3?
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    please help me
    Stijn van Vilsteren?
    DUTCH?
    i am sorry for my pore english !

    Squipy wrote:
    Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
    My second enquiry is about the capacity of the player. When my player was empty, I went into "Information" and it said Total Space: 28GB and Free Space: 2GB. Why is free space only 2GB? Shouldn't it be 28 as well?
    Thanks in advance!
    The battery will only last about 3yrs regardless of use.You will need to change it. Did you scroll down to see the album,picture,track counts? Did you partition part of the dri've for removable storage. You can find instructions to open here ? http://www.youtube.com/watch?v=_Drkr...e=channel_page & ? the battery here(very easy to do) http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400028645679QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item40002864567 9&_trksid=p39.c0.m4&_trkparms=72%3A205|66%3A4|65%3 A2|39%3A|240%3A38|30%3A0|293%3A|294%3A200

  • HELP!!! Creative Zen Vision M - unresponsive in ANY way...NEED HELP!

    Ok, so this might be a very simple question to answer, but I'm very worried.
    Pretty much, I had been using my Creative Zen Vision M (30 gig) for a long time, but stopped about a year ago. The batteried drained, and I didnt get around to charging it.
    Now, it's been about a year, and I've tried plugging in the Zen into my computers to charge.
    There is NO recognition of the player, no yellow alert, no new device alert, NOTHING.
    The blue light at the top DOES NOT flash
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    I've read a lot about Zens going black, and the blue light keeps flashing, but literally, from the time I plug in the Zen, to when it's sitting on my shelf, I notice no difference. I cannot turn on the player and it wont charge.
    I tried using USB ports in the back, as well as leaving the zen plugged in all day to "Charge". Over 8 hours later, and the player does not budge.
    I do not own an adapter to the Zen, but I tried a 4.5V sony one, and recieved nothing.
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    Is my battery (or firmware, which unfortunately I have no idea what it is, but it sounds like I can upgrade without having the player turn on) simply taking it's sweet time to recouperate.
    PLEASE LET ME KNOW!!! I am very desperate to get my player working again.

    Leave the player connected to the computer & use a REAR USB port(with the computer on) for 24hrs. Or use a wall charger to charge the battery . It may take a hour for it to just start charging plugged in but once it does let it FULLY charge. That means until it stops blinking the battery icon it full & the player cuts off when done. Now I know Creative wall chargers are not easy to find & they are not cheap. The Sony PSP wallcharger is compatible with the players adapter(plugs into the center hole on the dongle) Also to get it charging after it has been connected for a time hit the Reset? while connected.Not easy but doable with a thin pin.

  • Zen Vision is Freezing, please he

    Hello all,
    My Zen Vision is freezing.
    I have rendered a 2megabit/sec mpeg2 640x480 clip with 28kbs mp3 44.khz progressi've.
    It plays but then after a while the video freezes and the whole device freezes. I have to remove and replace the battery to bring it back to life. This is terrible news. We are about to buy 20 of these things to supply our client's regional offices each with one of these. I was the one who said, dont use Archos, and Ipod has a crappy screen.
    I upgraded the firmware yesterday afternoon, and wonder what I can do to prevent this happening.
    Thanks,
    Mark.

    You could try rebuilding - with the Zen turned on, press the reset button (at the bottom next to data connector) with something like a straightened out paper clip. This will make the Zen reread all the tracks and rebuild it's database. It'll take a few minutes. If that doesn't work, try a full reset - see http://forums.creative.com/creativel...p&message.id=3?Try "reboot" first, then "clean up". Good luck!?Jim

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