Creative ZEN vision M Freezing (30

Hi my Creative ZEN vision M has stopped working, i was at shcool, worked fine when i went in, when i was leaving i turned it on, started loading as normal, it got stuck on the "ZEN" loading screen and wouldnt trun off, so i let its battery run out and then plugged it into my PC. It then didnt respond straight away, only the blue light on the lock button was flashing,took about 40mins later the battery icon appeared on the player and charging, also appeared on my Dekstop as in but Creative labs couldnt find it to change music etc.When it had charged the same thing keeps happening, i have tried reseting it and holding the power down for 30 seconds, cant find anyone with a simmilar problem.
Help would be greatly appreciated, Chris.

Have you tried the recovery tool?
If that does not help, you might want to get in touch with support for further assistance.
Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

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