Creative Zen Vision M not fully charging

(Creative Zen Vision M not fully charging( Hi, I recently bought a refurbished ZVM that doesnt seem to charging properly. When I first got it, it hadnt been charged in quite some time so the battery was overdead. My PC couldnt detect it when I connected it via usb and it didnt even start charging at all. I then connected it to a wall charger and it finally started charging. The strange thing is it never fully charges. I've charged it twice now, both times for at least about 2 hours, and the battery doesnt go more than 50%. And when I connect it to my PC to transfer songs, instead of resuming its charge, my battery runs out. Is this a case of a faulty battery? I li've in Australia and I bought it from the USA. I would prefer not to go through the trouble of returning it if I could. Anything I should do like leaving it to charge for an even longer time? Also one more thing I should mention. When I remove the wall charger and plug it back in, it takes the ZVM sometime to detect it, about 30 minutes or so, and start charging again. Any help or suggestions would be greatly appreciated.

I have the exact same problem. I just mailed mine in for repair today.

Similar Messages

Creative Zen Vision M no longer charges with the wall char

I have had a zen vision M for about 5 months and have never had a problem with it til now. I was listening to it this morning and realised it needed charging so i plugged in the charger as well and all was fine. It seemed to charge for awhile and then it stopped and the charge went backwards. Now every time i plug in the wall charger (that came with the player when i bought it in July 2006) it just shows as being on AC power unless i hold it in a specific position. I have it plugged into my computer at the moment and it seems to be charging. the blue light is on and the battery is showing as charging.How do i know if its a problem with my charger or not - i tried my PSP charger as i had seen that in some posts on here and the same thing happened. I think its something internal. I don't want to send it anywhere as of course its out of warranty and i don't want to pay for anything.Anyone have any ideas. I read something about firmware fixing battery charging ability but then it wipes out FM recording - not that i use it that much but i still use it.Anyway im wondering if anyone has any ideas or if anyone else has had the same problem. I searched high and low but i could only find people with charging problems when they first bought the units.Any help would be appreciated as i like to listen to it at work and my work computer won't accept my player as im not an administrator so i can't install it etc. I need to be able to charge it either at home or at work so i can listen to it. Thanks for your time in advance, i really hope someone can help me as i love this groovy player and i just lectured my sister the other day on how much better than an ipod it is and now it goes and does this. Thanks again

It seems to have fully charged. I left it on while i went out and it now says it has full battery although it still seems to be charging. Does that mean there could be a problem with the AC charger slot on the adapter? Is there any way to buy a new adapter? if that seems to be the problem. If i upgrade to the latest firmware can i go back to the original if necessary?

HELP W/ CREATIVE ZEN VISION: M STUFF AND CHARGING PLZ SO M

??Hi, I just bought a zv m and dynex uni'versal mp3 accessory kit (I was going to buy the creative stuffs like power?adapter and a/v cable but he said this worked too and it was?more in count ... i checked on the back of it's product and there was compabilitys with some zens and this one:zvm30engbk wich he said was zen vision m 30g black) all right .. so i bought it ( at usa ) and gone home ( at brazil ) ... yeterday at first time?i tried to charge and it didn't work ... the sign of recharging appears and evberything but it just dont charges ( like i can stay all the time using the mp3 with it's plugged but if i unplug it just turn off automatically?) .. .then i got the think that .. maybe is the voltage .. .here in brazil is 0 volts while there in usa is?220?right ? but after charging it on my computer with?creatives cables and etc i gone test the a/v cable and it didnt work well. .the sound was perfect but the image wasn't showing up ... my dad said it was something about pal video config and not ntsc or whatever?.... but anyways i tried alll the ways and?still?got?no image?=/ ... anyone got some idea of whats going on plz? thanks so very much for your attencion and help.

hi i need your help . i own a vision m and i cant seem to find how to record my fm radio directly into my vision m . i had the 5g and 8 g and they record ok but i just cant find from where i have to go in to find the record button wen listening to radio

Creative Zen vision M 30 GB MP3 player does not resp

My Creative Zen vision M 30 GB MP3 player stopped working. It does not turn on, does not charge, does not respond to anything. Is the battery dead or what would be the problem. Please help.

There are a multitude of problems that could be causing your player to exhibit this behavior in addition to battery failure, including the failure of the main logic board. If the player has been dropped a few times, exposed to excessi've heat, or high humidity/water, the problem might not be the battery. On the other hand, if the battery has been allowed to fully exhaust on a regular basis and left uncharged for long periods, it is possible that the battery could be dead, but LIon batteries usually last at least 2-3 years with regular use and normal recharging practices if they haven't been abused.

Creative Zen Vision: M, Firmware 1.40.02 and screen backlight not blank

Is there a bug in the .40.02 firmware?
I just bought a Creative Zen Vision: M yesterday.
I noticed that with the out of the box firmware (.30.02), the LCD screen backlight would turn off to conserve battery power.
Later in the day, I upgraded to the .40.02 firmware posted May 24, 2006. Now my LCD screen backlight stays lit all the time.
Since the player is so new, I wonder if I'm imagining things.
Can someone with .30.02 or earlier firmware confirm that their screen backlight turns off after some period of time turning the screen dark?
Can someone reproduce the problem with the .40.02 firmware that the screen backlight stays lit, no matter how long since the last button press?
If I'm not imagining things, this would seem to dramatically affect the playtime on a full charge.
Thanks.

This is INDEED a problem.
The screen is? SUPPOSED to blank all by itself , NOT only with the lock button engaged. I have this exact problem and returned one player only to see the same thing with the next. I also have the .40.02 firmware !!! Creative support said to upgrade my firmware to .6.xx? and see what happens. If the screen doesn't blank by itself without the lock button,? they are sending me another player !

Creative zen vision:m will not turn

ok. so i got the creative zen vision:m mp3 player for Christmas and has been working just great until now. i plugged it into my charging accessory (http://creative.com/products/product.asp?category=3&subcategory=57&product=5050 ) yesterday and today i unplugged it and now it will not turn on. it was low on battery so i plugged it in...is that a reason for it to die
!!! i've tried the power and reset switches multiple times, as well as the combination for the maintenance menu. it still doesn't turn on. if i plug it into either the regular mp3 player to computer or mp3 player to wall power adapter all that happens is that the power led on the top blinks every few seconds. the display doesn't turn on or display that it's "charging" and when i plug it into the computer it doesn't recognize it. why isn't it working

I had same problem with my 30gb ZVM.
I had run down the battery a lot, but not to the point of the unit actually shutting itself down. So I?plugged into PC for hours;?charging icon?blinking away as usual. Thought everything OK until I disconnected and?would not turn on. The power on blue light by the switch would only flash briefly and then . . nothing. However - I then went into recovery mode - no problem - by hitting reset button as per instructions. Could see the battery icon showing no charge. Since that seemed to rejuvinate it I then exited?that mode and tried charging again. This time it took a charge and several hours later showed full battery charge. But then I made the biggest mistake ever - decided to update the firmware because of the charging problem. So I followed directions EXACTLY - downloaded new Firmware file onto PC first so it was ready to go, and then made the fatal mistake of going into Recovery mode and selecting the Update Firmware option - all as per instructions on-line and in user guide. The ZVM then immediately erased current version in player, and then said "ready for firmware update".
So I assumed - since no further instructions were given - that I had to connect unit back to PC and run the downloaded firmware file. When I did though the ZVM was no longer recognized by the software - kept telling me that no unit was connected. Unit showed in Device Manager, but not seen by WIndows Media or Creative Media Explorer. This then started the wasting of 2 days (so far) of my life trying to get firmware re-installed. Unit is now totally DOA because it has no firmware installed, and the Creative software on my PC will not update the firmware because it does not recognize a player which has no firmware installed. What were they thinking? See my post on this problem from earlier today.
From several calls into customer "service" I was told that I could have updated firmware just by running the downloaded file when the ZVM was normally connected - did not have to go into Recovery mode. That's nice to know now, and would have been critical to know 2 days ago - but why did the documentation say absolutely nothing about that? It only said this could be done through Recovery. Now I understand why so many posts about Creative are from totally frustrated users wasting their li'ves fighting with awful software and bad documentation. Great player - terrible documentation - awful software.
So my advice to you is:>?try hooking up to you PC and see if unit charges that way, instead of through charger.2> If no luck - go into Recovery mode by hitting reset button as?per?instructions. If you can get there,?select Reboot and then shut off. Hook up to charger again and see what happens.3> If still no luck - sounds like unit is still under warranty. Call Customer Service (405) 742-6622 and ask that they send UPS Call Tag to pick up unit from you to be sent back for repair. I am guessing that this player does not like to have the battery heavily discharged, somehow related?to?asoftware issue as well (surprise surpirse).
Will probably be fixed in future firmware update. Good Luck

Creative Zen Vision 30GB - How to set IR Remote ON with Navigation keys not working in the play

I have Creative Zen Vision 30GB player. Within a month of buying, its navigation keys stopped working. I took it to the customer service of store where I bought it and they fixed it (their solution was to make firmware update, even though I do not understand how come that can fix this issue). Anyways after another 5 months of not so often use, the same problem returned (key pad stopped working and without it this player is useless). I sent it to Creative and they returned it saying that as it has few scratches on the edges, they believe it has been hit. I never dropped the player and these are normal scratches at the end if you do not use any skin (which I could never find for this player). Btw from my other friend's experiences, Creative always does like this, never considered warranty (so beware!). Anyways now the problem is that I have IR remote for Zen vision but it can not work till IR Remote setting in System->Player Settings is switched ON. And this can not be done as the navigation keys are not working. So please please suggest me some other way if anybody of you know to enable this setting through software. Otherwise this costly player is just a 30GB harddisk for me

Just wanted to mention - I bought the IR Remote thinking to make the player useful without navigation keys. Now I feel like I wasted more money instead of shifting to some other player by some other company with better customer service.

Creative Zen Vision: M Software problems, player not detec

<SPAN class=postbody>hi, i just got a creative zen vision: m a couple of days back and i've had problems with it being detected by my computer. i've installed the software but when i connect the player to my pc, it shows up for about a second then it's not detected anymore. i brought it back to the store for them to check and it works on their lap-top. any ideas?Message Edited by wongkenji on 08-06-2006 08:26 PM

wongkenji wrote:
hmm.. something just struck my mind, do you think my printers could be affecting it's i'll go back and try later, hopefully it'll work. otherwise i have no idea lol.. thanks for the help!
Hmm, your printer?
I sort of doubt that...hmmm.
Did you contact CS?

HELP!!! Creative Zen Vision M - unresponsive in ANY way...NEED HELP!

Ok, so this might be a very simple question to answer, but I'm very worried.
Pretty much, I had been using my Creative Zen Vision M (30 gig) for a long time, but stopped about a year ago. The batteried drained, and I didnt get around to charging it.
Now, it's been about a year, and I've tried plugging in the Zen into my computers to charge.
There is NO recognition of the player, no yellow alert, no new device alert, NOTHING.
The blue light at the top DOES NOT flash
And My media explorer thinks that it is not connected to the computer.
I've read a lot about Zens going black, and the blue light keeps flashing, but literally, from the time I plug in the Zen, to when it's sitting on my shelf, I notice no difference. I cannot turn on the player and it wont charge.
I tried using USB ports in the back, as well as leaving the zen plugged in all day to "Charge". Over 8 hours later, and the player does not budge.
I do not own an adapter to the Zen, but I tried a 4.5V sony one, and recieved nothing.
The simple question is:
After letting the player drain, and die after just under a year of no use, has my player bit the bisquit's
OR
Is my battery (or firmware, which unfortunately I have no idea what it is, but it sounds like I can upgrade without having the player turn on) simply taking it's sweet time to recouperate.
PLEASE LET ME KNOW!!! I am very desperate to get my player working again.

Leave the player connected to the computer & use a REAR USB port(with the computer on) for 24hrs. Or use a wall charger to charge the battery . It may take a hour for it to just start charging plugged in but once it does let it FULLY charge. That means until it stops blinking the battery icon it full & the player cuts off when done. Now I know Creative wall chargers are not easy to find & they are not cheap. The Sony PSP wallcharger is compatible with the players adapter(plugs into the center hole on the dongle) Also to get it charging after it has been connected for a time hit the Reset? while connected.Not easy but doable with a thin pin.

Creative Zen Vision M 30g wont dock

Creative Zen Vision M 30g wont dockt Hello,
Purchased the above player off of ebay, the player works in everyway but will not dock with the computer. I bought this for my son for Christmas because I have one and love it. Mine docks with the computer but his will not. When I try to dock the connection will turn the player on but the docking symbol will not come on.
I have tried several different connector clips and usb cables and nothing, but all of the same clips and cables work just fine on mine. Also, when I use the wall charger for the player that does work and does charge.
Any suggestions, and also could for some reason could the connection part at the bottom of the player be damaged in some way?
Ive tried the reboot suggestion, Ive formated the player and nothing works.
Sincerely,
Alan

Re: Creative Zen Vision M 30g wont dock?
Darthvader6 wrote:
Hello,
Purchased the above player off of ebay, the player works in everyway but will not dock with the computer. I bought this for my son for Christmas because I have one and love it. Mine docks with the computer but his will not. When I try to dock the connection will turn the player on but? the docking symbol will not come on.
I have tried several different connector clips and usb cables and nothing, but all of the same clips and cables work just fine on mine. Also, when I use the wall charger for the player that does work and does charge.
Any suggestions, and also could for some reason could the connection part at the bottom of the player be damaged in some way?
Ive tried the reboot suggestion, Ive formated the player and nothing works.
Sincerely,
Alan
Yes that could be .You may want to return to the seller if you can.Are you using WMP? Try opening Media Player & going to the sync tab to see if that helps it to load the driver for recognition.Formatting the player again could help also. In the past I have had to format more than once for a player to be seen by Windows.

Creative zen : vision M 30gb strange problem

,Creative zen : vision M 30gb strange problem. Hi people,
My mp3 player is 2 and a half years old. A few months ago he didn't charge anymore. ?I thought i could repair it by buying a new battery and install him in my mp3.
Afther a few ours of ?assembling it was ready for charging a thought..
I used the usb charger and de sync adapter...
the morning after, my mp3 is not charged and only showing me a little red stripe in de battery (right top) i can listen music but only for a few minutes...
Also my PC does noet see my MP3
tested on :
windows xp service pack 3?
vista?
windows 7?
please help me
Stijn van Vilsteren?
DUTCH?
i am sorry for my pore english !

Squipy wrote:
Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
My second enquiry is about the capacity of the player. When my player was empty, I went into "Information" and it said Total Space: 28GB and Free Space: 2GB. Why is free space only 2GB? Shouldn't it be 28 as well?
Thanks in advance!
The battery will only last about 3yrs regardless of use.You will need to change it. Did you scroll down to see the album,picture,track counts? Did you partition part of the dri've for removable storage. You can find instructions to open here ? http://www.youtube.com/watch?v=_Drkr...e=channel_page & ? the battery here(very easy to do) http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400028645679QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item40002864567 9&_trksid=p39.c0.m4&_trkparms=72%3A205|66%3A4|65%3 A2|39%3A|240%3A38|30%3A0|293%3A|294%3A200

Sick Of This - Creative Zen Vision:M isn't recognized by SO

Hi everyone,
My PC doesn't recognice my Creative Zen Vision:M 30GB, it used to show my mp3 player as connected before, but since last week neither my PC nor the Creative Media Explorer can't connect to the player.
I have reverted the Microsoft Windows Media Player to the v0.
My SO is XP SP3.
I already have installed the Creative Media Source.
I couldn't get into "reboot mode" on my mp3 player 'cause it has run out of battery.
Thanks in advance.

Zen Vision M 309Well, I had my zen for going on 3 years...Strangest things is that it will not turn on at all.. I tried all the online documents
-Resetting it with the USB (nothing plugged in , using the back ports)<-- in which my computer does not recognize the device even if i change to another computer or another USB port; i even purchased another USB cord and same results
- I bought a wall charger (left it plugged in overnight); nothing i only see the CREATIVE screen that displays, doesn't respond to any buttons I push
Same two?effects will wall charging/ computer charging
-When plugged into computer or wall sometimes it will show the CREATIVE screen, or sometimes it will show a blinking light above where the power is...
I tried also to reset it while it powers on and it doesn't do anything
When trying to update the firmware, a message says that the device is not connected when it is..
This is becoming expensi've, and i cannot find my receipt to even get a warranty,,, please help

Creative Zen Vision M doesnt st

Hi, My creative zen vision M does not start. when the power button is pressed and held for a few seconds the blue light just keeps blinking. i've charged the player for over 4 hours yet it doesnt start. while charging, the blue light keeps blinking. I've tried resetting the player but this didnt help either. Does anyone have suggestions? I was told by Creative's customer support to do a cleanup or format but the player doesnt start at all. Could it be some kinda hardware problem?
I would like to locate a service centre in Mumbai, India so that I can have the player checked.
Regards, Amlan

I don't know if it's appropriate, but I've had really good success repairing these units, 6 out of 8 working so far.
Shoot me an email to [email protected] if any of you want me to look at it. No charge if I can't repair it other than return shipping costs, or I might buy the unit off you if you don't want it back at standard eBay pricing for as is units.
I do this more for fun than for profit, and want to help.
Cheers!
Curt

Creative ZEN vision M Freezing (30

Hi my Creative ZEN vision M has stopped working, i was at shcool, worked fine when i went in, when i was leaving i turned it on, started loading as normal, it got stuck on the "ZEN" loading screen and wouldnt trun off, so i let its battery run out and then plugged it into my PC. It then didnt respond straight away, only the blue light on the lock button was flashing,took about 40mins later the battery icon appeared on the player and charging, also appeared on my Dekstop as in but Creative labs couldnt find it to change music etc.When it had charged the same thing keeps happening, i have tried reseting it and holding the power down for 30 seconds, cant find anyone with a simmilar problem.
Help would be greatly appreciated, Chris.

Have you tried the recovery tool?
If that does not help, you might want to get in touch with support for further assistance.
Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

Creative Zen: Vision M... Faulty Wires? My player is pretty broken! Please He

Hello and thank you for reading this post!?My player,Creative Zen: Vision M... (which i have not dropped much and when i did it was only on to a couch or a bed) has been playing up over the last few months, it started out with when i push down on the headphone jack when it's inside the player, it freezes. the problem has gradually got worse, where now if i even lightly touch anywhere on the right hand side of the player (when looking at the front, where the screen is) the whole thing freezes, this can even occur when im not touching it... just through the weight of the player itself.. it also happens when im turning it on and of so sometimes it can be accidently left on for hours, frozen. The only way i can listen to music or do anything with it is if i put my finger nails underneath the play/pause button and lift it up really high. I would?appreciate any advice or help?anyone?could give me. Thanks.

There are a multitude of problems that could be causing your player to exhibit this behavior in addition to battery failure, including the failure of the main logic board. If the player has been dropped a few times, exposed to excessi've heat, or high humidity/water, the problem might not be the battery. On the other hand, if the battery has been allowed to fully exhaust on a regular basis and left uncharged for long periods, it is possible that the battery could be dead, but LIon batteries usually last at least 2-3 years with regular use and normal recharging practices if they haven't been abused.

Creative Zen Vision M not fully charging

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