Creative zen vision:M video download probl

I have a new creative zen vision:m devise and I'm having real trouble downloading videos purchased from 7digital.co.uk and itunes. I'm able to convert videos that I either took with a digital camera or downloaded for free easily but wmv files will not convert. I get the error message that either the file is protected, not supported or missing codec directshow(r) despite the fact that the website and Creative user guide suggest that both wmv and mpeg4 files are compatible. Please help! I'm running windows XP

SOLUTION:
After lots of searching through the web, I have found this solution to our problems regarding transferring purchased video from 7Digital. This doesn't solve the mystery of the missing directshow codec (I haven't got a clue why VideoConverter thinks it is missing as I have just about every directshow/directX pack installed). This process involves making a copy of a copy of the video, but it looks fine to me:
) download and install the excellent freeware application ZD Soft Screen Recorder, available at http://all-streaming-media.com/recor...-recording.htm This is a brilliant resource which will allow you to record video from your computer screen and record the corresponding sound in the same file. It is totally legal as it merely copies an output and does not break any DRM.
2) Launch ZDsoft and queue up the purchased video in Windows Media Player. Play the video to see the area of the screen it occupies and check 'record specified area' in ZDsoft. Then click 'select an area' and use this tool to draw a border round the area of the screen occupied by the video. Make sure no toolbars or cursors appear inside this border, otherwise they will be recorded too.
3) In ZDsoft select 'AVI' as the output file, and choose the quality. DON'T choose WMV otherwise you will get the directshow error message again.
4) Make sure 'record sound' is checked and click the 'settings' tab next to it. Choose one of the 'stereo mixer' options. Select 'start' to begin recording. The window can minimise if you wish.
5) When the video comes to an end, right click the minimised window and click 'stop'. ZDsoft will then show you where it has saved the file and will ask you if you want to view it. If you select 'yes', make sure you have a media player set up to play .avi files. (Using an up-to-date real player as your default player for .avi files will result in the video then playing back in real player).
6) Launch Creative VideoConverter. Add the .avi file you have just made to the conversion list and connect your Vision M. Select 'next'. The output seems to be restricted to WMV at 320 x 240 resolution and I don't know how to change this, but this is perfectly acceptable. Select 'crop to screen size' and 'transer to player' (or you can transfer later using MediaExplorer). And voila, you have your video on your Zen Vision M!

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    Squipy wrote:
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  • Creative Zen Vision M Display Problems

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    thedanholt wrote:
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