CreativeCloud App reports: "Not connected to Internet"
Hi,
We've just installed Creative Cloud to a Win7-64bit laptop. Starting CC, it reports "Not connected to Internet" & won't allow login.
Internet is definitely "connected" - no problems accessing any website (eg Google).
Laptop is connected directly to ADSL Internet (no corporate settings/network/proxy involved).
Very puzzled. Can anyone help (please)??
Moving this discussion to the Creative Cloud Download & Install forum.
SimonKirkland please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve your current difficulties.
Similar Messages
-
hi, i am running windows 8.1 on a Surface Pro 3, when i connect to VPN (microsoft) all apps on the desktop work as expected,
when in modern UI, apps do not detect an intenet connection.
i belive this is fixed in windows 8 using this hotfix:
https://support.microsoft.com/kb/2797356?wa=wsignin1.0
& Here:
http://support.microsoft.com/kb/2876419
these hofixes are for windows 8 & not 8.1...
are there hotfixes for windows 8.1 available? (disabling forced tunneling is not an acceptable solution unfortunatley
ThanksHi,
Actually this is a known issue and there is no effective method untill now. You can find related threads in Technet but none of them got a useful solution. However, I'm still keep researching and testing, aim to find a workaround method for this problem.
If there is any progress in the future, I'll post the solution here.
Thanks for your understanding.
Roger Lu
TechNet Community Support -
Several Apps not connecting to Internet
Hi,
I have encountered a problem with my new Ipad starting yesterday where certain apps will not connect to the internet. In Safari, I am getting an error which many others reported - Cannot Verify Server Identity but this can be gotten around by clicking continue. However other apps such as Youtube, Mail and IMDB are not able to connect. I have powered the device off, connected to iTunes to see if I have the latest software, which I do but still to no avail. Before I to a factory reset, does anyone have any suggestions to this problem. Some apps are working fine so it's not that internet connectivitity is not working at all.
Please help!
GinaFor help with using Windows 8.1 please post in the Windows 8.1 forum on
http://answers.microsoft.com .
The
Building Windows Store apps with C# or VB forum is for developers to discuss writing their own Windows Store apps.
--Rob -
my ipod touch is connected to wi-fi but not access safari, youtube, itunes, app store, safari even tells me that is not connected to internet, also had trouble at first because I could not connect to wi-fi, afternoon much as told me that the password was incorrect when it was correct, please tell me as I do to let me access youtube, safari, app store, i tunes...
thanks- Reset the iPOd. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections -
While on safari app it cuts out saying cannot display page not connected to Internet but I clearly am
i just had this problem i found my iphone completely flat this mornin and it said to charge i plugged it in my comp and it said to connect to itunes i did and it started loading the software on now works fine
-
When loading Facebook, it says not connecting to Internet and everything on IPad (CBC app), I have taken out the app and reconnected it and its still not loading. I have turn it off for a long time and still not working. Help.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
-Griff W. -
Safari reports "computer not connected to internet" (but it is)
Safari reports "computer not connected to internet" (but it is). Firefox works normally. What kind of issue is this with Safari? Corrective action?
Message was edited by: NoaksHello. Safari 5 has a bug that causes you're router/modem to crash cutting internet access for many on it's users. This can last for several seconds in my case. Their are many threads here on the case and you can Google, "safari can't connect to server" and look for the most recent cases. The only work around that has worked for some has been open dns. Apple will have a fix soon.
-
I have factory restored my 1pad 3 loaded ios8 - wifi works, safari works but it won't connect to the app store or iTunes citing 'not connected to internet' any ideas?
Reset the iPad and try again. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Let go of the buttons, let the iPad start up.
-
My print apps will not connect to the internet ENVY 100 e-All-in-One Printer series - D410 (CN517A)
The printer is connected and all other functions are working, it is just the apps get a connection error when I try to connect.Check out this document. It's about this specific error. I had the same error message and downloaded all the updates. Now the web apps are working.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02855106&cc=us&dlc=en&lang=en&lc=en&product=407... -
My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet. It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I reset my ipad now its saying not connected to internet
I reset my ipad now it is saying not connecting to internet then when I click on network wont connect???
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
"Not connected to Internet" error message
Hi Guys,
Safari keeps throwing me "you are not connected to the internet" error messages. I'm running 10.5.1 and I chose the "upgrade" option.
The errors are displayed randomly on sites and if I get the error upon visiting a site, I usually have to wait about a half hour before i reload the site and it works normally. This is happening to approximately 20% of the sites I visit. I can view the same exact site in Firefox, but I also get the same error in Mail, Aperture (flickr export) and twitterific.
If a site (like Flickr) pulls resources from multiple urls, even though the initial site loads, the resources may not. For instance, loading Flickr, the page may load, but since the images are on a separate server (or multiple separate servers), the images may not load or may load randomly.
I tested failing urls in Network Utility > Traceroute and urls that throw the error message get an "unknown host" message. I assume this bug has to do with Mac OS X as opposed to my ISP. and that web kit is probably the culprit, as I'm having this problem on apps that use web kit to access the internet (firefox does not).
This error is also happening on my powerbook G4 that was upgraded to 10.5 as well.
anyone else having this error? i don't seem to see anything in the forums.
Message was edited by: Ed Fladung
Message was edited by: Ed FladungI am having this IDENTICAL problem. My ISP is Cox Communications and at first I thought the problem was DNS related. It certainly appears to be, but I went and dusted off my old Windows laptop and internet access works very well, fast and snappy. Since upgrading to Leopard on my Mac Pro and MacBook Pro (oh yes, I was stupid to upgrade both at the same time) I have been so frustrated with this problem. Safari will tell me I'm "Not connected to Internet" while Firefox will happily load the same page. Mail will tell me it can't connect to the smtp server while tcpdump shows it not even trying. A half hour later it starts to work temporarily. I have tried using different DNS servers but it doesn't make a difference. The problem is definitely Apple Safari/Mail. Boo!
Please someone at Apple fix this problem quickly. This is extremely frustrating. -
Apple TV does not connect to internet over the WiFi network
I recently bought an Apple TV and hooked it up to my Sony 46" HD LCD TV.
My desktop is an iMac running Mac OSX Leopard
I have created a WiFi network using the AirportExpress conected to an ADSL router.
The wireless network is working fine and I have access to internet through my iMac or other PC and Apple laptops.
Yesterday, I tried installing my new AppleTV following the little instruction book. My problem is that while the AppleTV detects my network (it shows up as the network) and on choosing this network connects to the network but gives a message that it has not connected to internet.
As a result while it synchronises with iTunes on my iMac, it fails to download from the internet directly. I am unable to upgrade to the latest version or play YouTube or images from my MobileMe account or log on directly to the iTune Store.
I have tried figuring out the problem but unable to do so. Thanks for your help.I am having a similar (or identical) problem. I have a network running on my airport extreme. My imac and my girlfriend's laptop can connect to the internet without issue. The apple tv finds my network and reports that it connects, yet it doesn't seem to. I cannot access trailers or youtube, cannot update, and cannot play purchased content. I reset the apple TV, but that did not solve the problem. Should I reset the airport extreme?
-
IPhone 5s: Intermittent wifi; wifi signal is full but phone not connected to internet
Hi all, I have a strange wifi connectivity problem.
At home:
iPhone 5s connects normally to wifi, but after several minutes of usage (particularly browsing the internet), wifi signal remains full but safari states that phone is not connected to internet. Other apps like whatsapp also don't work. When I disable wifi then enable it again on my phone, I can connect to the internet temporarily again, but after a few seconds it disappears again. If I leave it for a while, it automatically connects again, but intermittently and unpredictably. All in all, unreliably.
At home, MacBook Air works fine with no connectivity issues.
At other wifi locations, the same iphone 5s has no problems at all with wifi connectivity.
Also, I have already
- reset phone
- reset network settings on phone
- reset router
- unplugged and replugged modem and router to wall switch
- previous iPhone 4 on iOS 7 had no issues with home wifi
Thus, I am uncertain if this is a phone or wifi issue. My best guess would be that it is a compatibility issue between the iPhone 5s and my home wifi?
Any suggestions as to where I could start solving this problem would be very appreciated! Thank you:)If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPhone. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPhone on some other WiFi networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPhone does not function well on other networks it possibly has a hardware problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the problem. If not, contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPhone is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.
See also here: http://www.apple.com/support/iphone/wifi/ -
Downloading update for iphoto error message saying not connected to internet
Been trying to download update for iPhoto and stops downloading after about 5 minutes saying I am not connected to internet. Using Snow Leopard and other downloads have gone just fine. Have tried this one over and over to no avail. Please help! Thanks!
Hi Crackinmackin,
If you are having issues updating iPhoto from the Mac App Store, you may find the following article helpful:
Apple Support: Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
Regards,
- Brenden
Maybe you are looking for
-
How do I add a variable into an object as xml
I have a xml document with 2 protection order numbers. I want to get the information for one of them which is **protectionOrderNumber="1400042"**. I would like to add strPoNumber variable to the object objXmlCaseDoc. Inside this object is the xml tha
-
Whenever I try to sync music to my ipod from itunes, it will go through all the steps up until it actually downloads the music, then it starts, and doesnt move. Why wont it download anything?
-
Hi I have a query of obtaining the output of a XML Publisher report in 2 formats (PDF and Excel). Depending on the user option (parameter),i have two query for pdf and excel output. the request should generate the output in the specified format. I ha
-
About Calendar Year/Month in demo cube 0D_PU_C01
Dear Friends, I'm now working with the demo cube <b>0D_PU_C01</b>,and then I met such a problem: I download the csv file via a program, and then I found the stucture of the data is not suitable for this cube , so I changed it manually, and when I
-
Ciao, ho urgente bisogno di un esempio in flash che riesca a decriptare una stringa, dati in input la chiave e la stringa stessa. Se poi ci fosse il corrispettivo per criptare dati stringa e chiave, sarebbe il massimo. Aiutooooo!