CreativeCloud App reports: "Not connected to Internet"

Hi,
We've just installed Creative Cloud to a Win7-64bit laptop.  Starting CC, it reports "Not connected to Internet" & won't allow login.
Internet is definitely "connected" - no problems accessing any website (eg Google).
Laptop is connected directly to ADSL Internet (no corporate settings/network/proxy involved).
Very puzzled.  Can anyone help (please)??

Moving this discussion to the Creative Cloud Download & Install forum.
SimonKirkland please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve your current difficulties.

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