Credant encryption Software slowing down premiere

Hi,
My company recently installed Credent encryption software on my laptop. It is slowing down all my Adobe programs. It has made my DVD drive undetectable. I tried installing CC from the cloud and all it does is crash. Anyone else know anything about Credant?

I've not heard of it before. Your best bet is probably to remove it.

Similar Messages

How do I uninstall Credant encryption software?

I have Credant encryption software on my MacBook Pro OS X 10.7 and new iMac 27 inch OS X 10.8, and would like to uninstall credant. It appears as a plug-in in System Preferences. Can anyone help with this? Thank you.

I have searched for the Credant app or an uninstaller on my hard drive, but have found nothing. This is as you might expect - the software is intended to prevent someone from de-encrypting the hard-drive or removing Credant. I have asked my IT folks to de-encrypt the hard drive and remove Credant, but they do not appear to be knowledgable about this - surprising, since they originally required installation of Credant on my computer.
I was hoping someone on this forum might have some experience with this. Otherwise, I will push IT to solve this problem. They or I may need to go to Credant for assistance.
Thanks.

Blackberry Desktop Software slows down Network Connectivity on Win 7 start up

Hi,
I am new so be gently..lol
I am running windows 7 64bit Home Premium. I recently noticed that on start up my PC was taking between 10 and 20 seconds to set up it's network connectivity, which previously was almost instant. There were no erros within the event logs to suggest why this was occuring. The last thing installed was the blackberry desktop manager. I uninstalled this, and found that my network connectivity was now occuring almost instantly again.
Is this a know issue with this software? I have searched the forum but cannot find anything simliar, only people saying it was slowing down start up as a whole which is not what is happening to me.
Thanks for any help or advice in advance.
TLE

Hi and Welcome to the Forums!
Typically, if you have installed the RIM DTM software to auto-start every time you boot your PC, the boot time will increase. Personally, I've found no reason to allow DTM to auto-start...I only launch it when I need it.
To perform a full clean uninstall, see this KB:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Premier and Company Encryption Software

Hi, all.
I have attached to my work computer an external 320GB hard drive which I use for capturing and storing digital video. The drive has never been removed and is not intended to be used as portable media.
My company has recently installed software on all of our computers that requires any data sent to removable media to be encrypted in a way that can only be read by computers with this same software installed. This is to protect sensitive client information, which is completely reasonable and understandable. Unfortunately, since this new encryption software was installed, I have been unable to create new folders on this hard drive and Premier will not allow it to be designated as a scratch disc, telling me that I do not have access permissions. I also cannot save any projects opened from this disc back onto it.
If I unplug the drive and reattach it, I am prompted by the encryption software "wizard" to convert the drive into encrypted format. I am hesitant to do this, since I don't understand how it will affect the files currently on the drive or how the drive's performance will be affected afterward. I also fear that the encryption process might hinder the ability of my software to read from and write to it on the fly. The issue may be complicated further if the encryption process slows down the transfer rate, but that remains to be seen.
I have sent a ticket to the IT department to let them know of my concerns, but I wanted to get some input from other Adobe users before I have them do anything irreversible. Based on your experience, does anyone think Premier and After Effects will go batty if the video data has to be encrypted and unencrypted as it goes to and from the hard disc? Anyone else working in a secure environment who could share their experience with this kind of thing? The IT department doesn't know anything about video and I can't rely on them to know how this will affect my rig. Any insight or advice to share before they come a-knockin'?
Thanks in advance for any assistance!

The simple fact that the drive "is" removable, whether you use it that way or not, is going to be problematic.
I would highly suggest you "social engineer" the following with the IT dep't:
Have them install an internal media drive (or 4 - see various configuration recommendation threads on this forum) without encryption software. If you are not working with client's excel spreadsheets or word documents, just video that will eventually be distributed in some format anyway, (e.g., it will have a presence outside the network computers even if it is still internal), then you can make a better case for being opted out of the encryption requirement.
As a compromise, ask them to make the NLE computer's USB ports inactive except for printing. This will help satisfy the security requirements they are trying to implement. Remember, it is probably not their idea to do all this. Whatever you can do to make it difficult or impossible for data to be removed from this computer will increase your chances of making a compelling argument against encryption.
Make the IT department responsible for creating a backup of all your unencrypted media before anything else - even if they have to uninstall the encryption software, make the backup and then reinstall it. Keep this backup separate and unencrypted until the dust has settled.
If they absolutely refuse to let you be exempted, find the video "wannabe" in the IT department and involve him in the process of making the NLE software work with the encryption software. Perhaps when he gives up you'll finally be able to do without. Or, maybe, it will be working properly.
Either way, sit back and wait for the howls of dismay when suddenly some critical files in another department are no longer accessible because of a conflict between the encryption and the some security update.

Timeline slowing down playback / deleting tracks remedies problem

Here's a nasty bug I've been running into lately.
I've noticed (on the latest version of Premiere CC 2014) that sometimes a timeline/sequence in a project will start to slow down during playback. It slows down not only the advance of the playhead (in terms of how often it's refreshing) but more annoyingly, it slows down video playback in the program monitor. It happens even when footage has been rendered and should exhibit minimal stress on the system.
To illustrate that it's just the timeline, not the video itself, the problem can be "fixed" in three ways:
1. Zoom in on the timeline until playback smooths out again. If a small enough piece of the timeline is visible, it seems to smooth out playback again.
2. Maximize the program monitor window (so that it's the only visible window in Premiere) and then again, immediately playback snaps to full speed again. I can full-screen the video playback, etc, without issue. And un-rendered portions of footage with effects applied play better as well.
3. Reduce the number of video/audio tracks. This is what I think is actually slowing down Premiere. But the problem is, I don't have that many tracks to begin with. On the project I'm working on right now, I have 4 video tracks and 5 audio tracks. Simply deleting the bottom 3 audio tracks (which are sparse and only have a few incidental effects) fixes my video/GUI playback problem immediately.
So my question is... why is Premiere slowing to a crawl just because I added a few audio tracks to a project? Apparently my machine is fast enough to edit 4K material off the GH4 with effects applied and not drop a frame. But add a few tracks of stereo audio? Premiere slows to a crawl.
It wasn't like this in previous versions, guys. Please advise.

Try accessing your audio from a different drive location.

Premiere Pro performance suddenly slowed down to be virtually unusable, even for simple projects

I'm running latest Premiere Pro update on a late 2013, 27" iMac, with a 3.4 GHz Intel Core i5 processor with 8GB RAM, Mac osX version 10.9.5. I know that's not a lot of RAM, but up until the past week or so I was able to edit an hour-long 4K project with that configuration, as long as I ran the Premiere session at 1/8 resolution. It did drop some frames if I tried to play a long piece of it without stopping, but it was workable for editing purposes. But in the past few days, the session has slowed down to the point where it starts serious frame dropping from the moment I push play, and is basically unusable.   It also drops audio, and I can hear the drives clattering frantically as soon as I hit play.   My media is on 2-TB G-drives connected via USB3.
What I've tried so far...
- Ran diagnostics on the drives, and it found no errors.
- Tried linking the project to the identical files on the backup drive. Same problem.
- I made sure my Mac's energy saver settings were set so that the drives never go to sleep.
- I deleted all the media caches and Premiere preview files I could find.
- I reset the Spotlight privacy settings so that they do not index any external drives, and only a few folders on the internal drive.
- I made sure I'm set to devote the maximum amount of memory (6.5 GB) to Premiere.
- Finally updated my Premiere software to the latest version.
None of these things made any difference.
- Then I thought maybe the session had just gotten too big and bloated for my system to handle.   So I made a new project and imported a simplified version of just one sequence, which only references some of my color-corrected video files. That way I only have to have one external drive connected, and the session is referencing much smaller files. Still no improvement.
- So I tried an experiment where I made a brand new Premiere project and sequence. I imported just 5 video files into it. The largest file was less than 3GB. (I do Protools editing on that computer with files much bigger than that, on the same type of extermal drives, with no issues at all.) With only a single 5-second video clip (and no audio) in the timeline, it still starts dropping frames after about 2 seconds. If I put another 5-second clip in the timeline, the frame dropping gets twice as bad. If I try to put a video crossfade on them, playback gets so jerky it's unwatchable.
So basically, I started out being able to edit a 60-minute long 4K video project with video transitions and multiple tracks of audio and video. (It wasn't perfect, but it was workable.) And now suddenly, I can't play a brand new session that has 5 small video clips in it, and no audio.    So it's not just my project or sequences that are the problem. Premiere just no longer seems to be able to access and play back my media with any kind of speed.
What am I missing? Can you give me some additional suggestions to try that I haven't already mentioned above? (And yes, I know a lot of you guys probably consider my hardware setup completely insufficient for what I'm doing, and you're probably right. But it was working well enough for me up to this point. I'm so close to the end of my project, and I'm really just trying to get back to the functionality I had a week ago, so I can finish.)
I'd appreciate any suggestions. I feel like I'm running out of things to try.

After a lot of troubleshooting, it appears the problem is related to the color corrected version of my video not being able to play back fast enough. While my system had no issue with the raw 4K camera files, the increased color depth of color corrected Pro Res versions are just too much for my drives to play back in real time, even at low resolution.   Unless I want to do considerable system upgrades (which I don't), the solution is to keep my color corrected and non-color corrected video stacked on top of each other in the timeline, and to deactivate the video track containing the color corrected ones. Of course, I can turn the color corrected track on when I need to check something with it, but for playback functionality while editing, I'm limited to the raw camera files.
Obviously this is an imperfect solution. But because I'm basically done editing and just need to do some title work and a little trimming, I can finish the project working that way.
Incidentally, tech support suggested major upgrades to my memory and video cards. But if I were going to attempt to troubleshoot this further, I would upgrade to a better RAID system before I would do additional upgrades to my mac. It really feels more likely that's the primary issue here.

Slow down issue with Premiere CS4 on a Mac pro

I am having a similar slow down issue with Premiere CS4 on a Mac pro, but I don't have bloated prproj file size.
Here is what I am working with:
Mac Pro intel quad core 2.8ghz
OSX 10.6.7 Snow Leopard
6Gigs RAM
3TB storage between 4 drives, each drive with about 50% free space
I am editing a 10 minute HD video from avchd files. The edited video is very heavy in photoshop files with a variety of different fx including green screen. The system has slowed down to almost a standstill. Anytime I move the playcurser, or try to do any action, it displays the spinning top "thinking" icon and takes 15 seconds to several minutes to unfreeze. I am often forced to force quit and I have gotten unexpected quits several times. The program also freezes on startup frequently.
No other programs are running. When I export with media encoder, it took about 4 hours to complete. The last 4 or so photoshop images I added seemed to tip the program over the edge. It had been slowing down some, but those last few really dropped the processing speed. Before those additions, export took 30 min to 1hr.
I did delete the render files (did not check if the file size was bloated beforehand, oops) but it has not significantly affected my performance.

Do you need all of those extra pixels in the stills? Are you panning the full 4976?
Two things to consider are that if you using, say a 1920 x 1080 Sequence Frame Size, you can only see that at any time, regardless of how large the images are in pixels. If there are extra pixels, i.e. the Pan is not using all 4976 pxls., I would Scale to just what you need in PS, prior to Import.
If you are doing any Scale in PrPro, its Scaling algorithms are not as efficient, as those in PS. [Note: CS5 and 5.5 are a major improvement on that statement.]
With many large stills (the max for CS4 is 4096 x 4096, if there ARE extra pixels, pushing those around will use up resources, and quickly. As a test, some years back, I was working on a "photo wall," and was using 4000 x 4000 images. The workstation had no issues with slowness, until I got to the 5th large still. By the 8th, the Project was too slow to edit. I had to wait for everything. Luckily, I have AE, and it handles large stills much more efficiently, and much differently, than PrPro. I just moved to an AE Comp, and completed the Project, finishing up n PrPro, after I Exported from AE.
Just something to think about. With Scaling in PrPro, this is one time, where bigger is not necessarily better.
Good luck,
Hunt

Premiere Pro CC slows down, then stops working, then won't work, then it won't quit

Premiere Pro CC slows down, then stops working, then won't work, then it won't quit. So I have to force quit every time.
It does not matter if I am working with HD or 4K - same thing happens.
This began happening about a week ago. Nothing really new has changed. I tried to repair permissions and check this from a new admin account because I know that is what Adobe thinks the answer to every problem is. But it did not change anything.
Mac 10.10.2
3.5 ghz 6-core
Dual D700
16GB Ram
CC 2014

Used this tip from Adobe and it worked, all running quick and smooth again.
Hope it works for you too.
http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/

Our desktop is really slowing down. Is there a way to "clean" it up or do we need to buy some sort of software?

Our desktop is really slowing down. Is there a way to "clean" it up or do we need to buy some sort of software?

ldhiatt wrote:
... do we need to buy some sort of software?
No.
3rd Party Cleanup type Utilities usually cause more problems than they claim to cure... and should be avoided.
ldhiatt wrote:
Our desktop is really slowing down.
Have a look here...
macworld.com/mac-troubleshooting-what-to-do-when-your -computer-is-too-slow.
Basically... Make sure you have enough Free Hard Drive space for your Mac to Perform as expected...
More Info Here...
Thomas A Reed > http://www.thesafemac.com/mpg/

Since downloading OS X Yosemite I have been having issues with Netflix. Video slows down which causes the audio to go out of sync. Netflix plays ok on ipad which makes me think it's the software which is the issue. Has anyone else had this issue?

Since downloading OS X Yosemite I have been having issues with Netflix. Video slows down which causes the audio to go out of sync. Netflix plays ok on ipad which makes me think it's the software which is the issue. Has anyone else had this issue?

Try this:
Go to System Preferences - Bluetooth. Delete the keyboard from the list of devices by pressing the "-" button. Take the batteries out of the keyboard and reinsert them. In Bluetooth Preferences press the '+" button to add the new device. If the keyboard begins to pair, click the word "pair" and type in the passcode. Press return. The keyboard is now paired.
If the mouse is not pairing, try this: shut down the computer completely, unplug any USB mice, then turn off the power to the bluetooth mouse. ONce the computer starts up again, wait for the pop-up looking for a mouse. Turn on the power to the bluetooth mouse. It should work normally now.

What are the best editing softwares to create sequence shots and slow down video?, What are the best editing softwares to create sequence shots and slow down video?

What are the best editing softwares to create sequence shots and slow down video?, What are the best editing softwares to create sequence shots and slow down video?

Do you want free or do you want the best, your original post said best, now you are saying free. This is a contraction, there is no such thing as best free. There is such a thing as free and such a thing as best.
Also is your focus video or photos?????

Can others on a shared wi-fi slow down my connection or block my connection with software or special hardware?

Hi, Can others on a shared wi-fi slow down my connection or block my connection with software or special hardware? My connection has been very spotty and many times cuts off. The router is in our upstairs living room only 70 feet from my room, but it just seems like recent connections have been horrible. Also, I noticed the following image when trying to access the apple webpage. Anyone know what that might be? It's not the usual apple icon next to the address.
thanks
Dave

Welcome,
Indeed, by definition other users would "share" the bandwith and hence slow you down - but not cut you off.
More likely is that there are other devices (e.g. cordless phones) are causing interference. You don't specify which AP you have but if it an 802.11n one you should get better reception as the 5GHz range does get so much interference.
Try utilities like NetSpot or iStumbler to see what's in range.
The icon on the web page is probably something else not related to WiFi
Regards,
Shawn

Slowing down a 60p video to 24p in Premiere Elements

Hello Fellow Forum Members,
I am
evaluating Premiere Elements and I have quick question.
Is it possible to slow down a 60p HD video to 24p or 30p in Adobe Premiere Elements?
Thank You,
Miki

Miki
Thanks for the follow up. We will be watching for your progress.
If you have not seen it before, the following is an Adobe TV video tutorial on using the Premiere Elements 11 Time Remapping feature.
http://tv.adobe.com/watch/learn-premiere-elements-11/time-remapping-with-adobe-premiere-el ements-11/
Please do not hesitate to ask if you have any further questions on your Premiere Elements workflow. Your evaluation of the program before purchase sounds like a good idea. Keep in mind that a new version of the program is expected to be released soon. After it is released, Adobe discontinues offering the version 11 tryout and offers only the tryout for the new version/current version.
ATR

Since upgrading to OS 8.0.2 my ipad2 freezes, slows down, safari takes forever to open, the celluar network goes to No Service and the only way to fix it is to reboot it and this takes longer than before. Has Microsoft taken over Apple software?

SInce upgrading to OS 8.0.2 my ipad 2 freezes, slows down, safari takes forever to open pages, cellular network goes to No Service requiring a reboot (and this takes longer than before), in summary, I now have a fancy paperweight, i used to love my ipad. I feel as if Microsoft has taken charge of the Apple Software Division.

Sorry if someone sees this post in a different thread; Just want to get some additional exposure.. Who knows, maybe someone from Apple will take note..
The glitchy, unresponsive, slow and outright crashes are something you would expect in a less superior product. I paid what I consider a premium because of the perceived integrity of the company and quality of their products. I am not going to go as far to say Apple ***** and so do their products; but they have to to a better job of acknowledging problems and providing recourse. Right now, it "feels" like they don't care about existing customers. I am not sure of the exact #'s, but I believe products like the Ipad2 represent a significant population of their existing Ipad product base.
So what is my specific rant; If Apple is going to take a long time, or worst, NOT fix the problems introduced in IOS 8 for IPAD 2, give us the option of going back to IOS 7. I would say most everyone was extremely happy with their product running under that OS and would migrate back in a heartbeat. By blocking this option, it feels like Apple is saying that the only recourse is to live with crappy performance, wait forever without any real news, or throw away your Ipad 2 and buy a newer model. Right now this is 100% completely unacceptable, and I, as will thousands of others, will watch how this unfolds when we do buy new products. Most technology products only have short, finite lifespan and I would think it is at very least very important to Apple to retain customer base in a highly competitive marketplace. I'm done...

I keep getting the spinning wheel, and macbook pro seems to be slowing down. How do i fix this without buying software?

I keep getting the spinning wheel, and macbook pro seems to be slowing down. How do i fix this without buying software?

Go to system profiler and report back the amount of RAM that you have.
Make sure that you have at least 20% of your hard drive free.
Make sure you don't have a lot of items on your desktop as that can slow things down.
Quit applications that aren't responding or you aren't using and won't be using for a while.
~/Library/Caches Quit all applications and delete this folder. Do a regular delete then do a secure erase on all the items that won't delete.
If it only happens with a certain application (Safari for example)...
1. Quit the application (Safari)
2. Open ~/Library/Preferences and find the file for safari (com.apple.Safari.plist).
3. Put the file in the trash. Do NOT empty the trash yet. Open the application and make sure everything's ok. Now you can delete the file. In Mail if you trash the file, you will get rid or your setup.
Make sure that your dashboard doesn't have too many widgets and use Activity Monitor to see what it's using.
There are ways to disable if you want to.
Make sure that all of your software is up to date.
Repair permissions (it can't hurt)
Don't have a lot of login items.
Your internet browser shouldn't have a lot of extensions.
I hope this helps
Chris

Credant encryption Software slowing down premiere

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