Credential Pop up while opening word document in SharePoint 2013

Hi
When I open office documents from SharePoint library, it is asking for credentials. Even if I put my credentials, pop up window will not go away. I have IE 11 and SharePoint 2013.
I have put this site in trusted site zone. User Authentication - Automatic logon with current user name and password.
I have clicked on Remember my credentials. I can see my saved credentials in credential manager.
The thing is, I was able to open word document without asking for password before. But recently, I have changed IE settings to be default level for some other reason, and since then it is asking me for credentials.
I looked online so many articles, but nothing has helped me yet.
Any help will be appreciated.
Thanks

Hi Cameron
Thanks for your response. Yesterday night, when I tried to open documents from sharepoint site from my home, it didn't ask me for credentials. I was using same laptop which I used in the office.
Again, today in the office, It started asking for credentials when I open office document.
The only difference is internet connection is different between my home and the office.
Not sure what could be the issue.
Thanks

Similar Messages

Getting error while opening Excel document from SharePoint site

Hello All,
I am getting following error while opening Excel document from SharePoint site.
This issue appears when we open Excel document from Windows>> Run using below mentioned command:
Excel.exe "{File Name}"
If once I go to Excel back stage and browse for the SharePoint location, then this problem disappears.
I have a work around for this issue but main problem is that i do not have any work around when i need to open Exel document using Excel COM interop in C#.
Thanks,
Amit Bansal
Amit Bansal http://www.oops4you.blogspot.com/

Hi Amit Bansal,
Thanks for posting in MSDN forum.
This forum is for developers discussing developing issues involve Excel application.
According to the description, you got an error when you open the document form SharePoint site.
Based on my understanding, this issue maybe relative to the SharePoint, I would like move it to
SharePoint 2013 - General Discussions and Questions forum.
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks for your understanding.
Regards & Fei
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Sorry, we couldn't open...Error opening office documents from SharePoint 2013 in the desktop applications

Sorry, we couldn't open...Error opening office documents from SharePoint 2013 in the desktop applications
One of our Managers encounters the error 'A problem occurred while accessing the Office document cache. Do you want to repair this problem?'
Then When he says yes it give a warning that the cache will be backed up and replaced
Then it says 'A new office document Cache has been created...'
Then it loads this cache with an error
Then After all that the next time he tries to open the document it says is encountered "Sorry, we couldn't open 'URL."
We have Reinstalled office 2013 on the users PC repaired the cache numerous times
Followed -  http://office.microsoft.com/en-gb/word-help/manually-rename-the-office-document-cache-HA101848838.aspx
Updated Lync to 2013 leaving Access as the only office 2010 application (required for legacy systems access)
Repair installed office 2010 and office 2013 again
The SharePoint site has been added to the trusted sites list and the set up assistant run from office 365
And the issue remains the Same all other users including some who also have Access 2010 for legacy systems access have no Issues OS is windows 7 32 Bit browser is IE 9
Office 365 said
Reply by Rachel Zhang MSFT Support
Hi Alex,
From your description, I notice that the issue is related to Office client. We would like to help you, but I’m sorry that our forum does not focus on this scenario and has limited resources regarding it. However, we have a dedicated support forum where
the support engineers will help you with the issues about Office client:
Microsoft Office Community:
http://answers.microsoft.com/en-us/office/forum/office_2013_release?tm=1365567547805
Feel free to sign in to the Office community and click Participate->Ask a Question to post the question with the relevant information.
Microsoft Office Community:
Feel free to sign in to the Office community and click to post the question with the relevant information.
Office team said
Hello Alex,
Thank you for posting your query in Microsoft Office Community.

Check if other excel works fine
Do you have any script\macro in excel file
Check if all application pool on all servers are running
both office and IE should be same build (64 or 32 bit)
what is the error message in ULS log and Event viewer
If this helped you resolve your issue, please mark it Answered

CALL_NOT_FLUSHED error while opening word document proxy

Hello Gurus,
We are using DMS application for uploading word documents in SAP system.
We are using the following code to open a document from SAP database
CALL METHOD CONTROL->GET_DOCUMENT_PROXY
EXPORTING
DOCUMENT_TYPE = '207'
DOCUMENT_FORMAT = ''
IMPORTING
DOCUMENT_PROXY = PROXY
RETCODE = RETCODE.
IF RETCODE NE C_OI_ERRORS=>RET_OK.
EXIT.
ENDIF.
CALL METHOD PROXY->OPEN_DOCUMENT
EXPORTING
DOCUMENT_URL = DOC_URL
OPEN_INPLACE = 'X'
open_readonly = 'X'
protect_document = 'X'
IMPORTING RETCODE = RETCODE.
IF RETCODE NE C_OI_ERRORS=>RET_OK.
EXIT.
ENDIF.
Above code open a document proxy and with help of macros we are changing some of the variables in the document.
Problem is when we are trying to print this proxy with help of below code.
CALL METHOD proxy->print_document
                  EXPORTING
                   NO_FLUSH    = ''
                    prompt_user = 'X'
                  IMPORTING
                    error       = error
                      retcode     = retcode .
In the above code if prompt_user parameter is passed then while execution a new window session is opened for printer selection but this methods gives an error as CONTROL_INTERNAL_ERROR. when i debugged it , it was giving error as CALL_NOT_FLUSHED.
But when we are commenting prompt_user as below
CALL METHOD proxy->print_document
                 EXPORTING
                   NO_FLUSH    = ''
                   prompt_user = 'X'
                  IMPORTING
                    error       = error
                      retcode     = retcode .
While execution printer selection window is open in the same window and nor error is passed by the method.
And print comes.
Kindly suggest how CALL_NOT_FLUSHED error can be eliminated.
Thanks in Advance
Sahadev Abhyankar

Just try with below before printing & opening the document. Refer to the examples SAPREDIT*
                 Call Method cl_gui_cfw=>Flush
                    Exceptions
                      Others = 0.

Unable to open a word document in SharePoint 2013

Dear all,
We are using SharePoint Foundation 2013 with Office Word 2010. Uploading an updating a document in SharePoint generally works fine.
We have a word document uploaded to SP on which we work a lot. I uploaded it yesterday and continued to work on the document. This morning when I wanted to open the document I get the message from Word: "Could not open 'http://xxxxxxxxx/sites/documents/General/document.docx'
(where xxxx is the name of the server).
This is the second time that we have this issue.
Except this message there is nothing on SharePoint log site.
Best, Jeppen
Jeppen Twitter: @DoSTHGreat

Thank you for your answer. Unfortunately these post do not help.
Strange thing is that we can work again with the document.
I forgot to mention that the "Download a Copy" always worked.
Jeppen Twitter: @DoSTHGreat

Opening/Saving documents from SharePoint 2013 in Firefox/Chrome bypasses Check Out and Check In

My clients have an Office365 installation with SharePoint 2013.
When I navigate to the site in IE and click on a checked-in document, it opens in Microsoft Word with a message
Server document To modify this document you must check it out
with a Check Out button alongside.
However, if I navigate with Firefox or Chrome and click on the same link, it just downloads the document to the browser's default download location. If I then open the document in Word, there is no
Server document warning and it is entirely writeable and it's also lost its link to the document library.
Is the work-around for this that one cannot use Firefox or Chrome with SharePoint, or is there some setting in these browsers that will bypass the download and load the document directly into Word?
Thanks
Edward

Does anyone have a better fix for this? We are attempting to launch support for a second browser - Chrome - but because of the issue with Office 2010 on the clients, the protocol handler from Chrome fails to connect the requested document directly
to the MS Office app, but rather downloads the file. IE Tab is not an option because it then defeats the purpose of having Chrome altogether since it simply uses IE8's engine. IE8's performance with large lists on SharePoint 2013 as well as the
HTML5-based functionality is simply dreadful which is the primary driver for an alternative browser.
We are aware installing Office 2013 on a machine fixes it, but that is not an option due to the current licensing.
Hope for Chrome 31? Firefox seems to work fine in our testing, but the organization wants to go Chrome instead of FF.

Cannot Open Previous Document Versions SharePoint 2013

Having a issue where opening a previous document version is not working in SharePoint 2013.
Have tried:
Multiple document librarys/documents (new ones too)
Multiple Site Collections
Multiple Web Applications
Multiple User Accounts
Multiple Computers / Versions of Word
Multiple Users
It makes no difference.
Cannot find anything in the logs, word just says:
Could not open 'https://site.domain.com/site/site/_vti_history/2/Library/test.docx'
Have tried with a versioned PDF document and it downloads OK.
InfoPath MVP | SharePoint 2010 MCITP & MCPD | Office 365 MCITP |
CUBE4 SharePoint Blog | InfoPathTips.com

Hi,
You mentioned this works fine externally. Internally are the sites HTTPS or HTTP?
If it is HTTP, what does the AAM map look like? If it’s HTTPS, where does SSL terminate on the NLB/TMG or on the servers?
You mentioned you tried on multiple web applications, did you try and create a brand new one using just a server name as the URL?
If so what was the behavior?
You should be able to find the error message in the ULS logs.
Check all the servers, maybe it’s an unexpected server. Also make sure that verbose logging is enabled.
Regards, Savoeurn Va Microsoft Online Community Support

Error while opening Navigation setting is SharePoint 2013

Unable to View negation bar and Also unable to open NavigationSettings in the site Setting.
An error occured while rendering navigation for requested URL: /sites/PerformanceManagement. Exception message: Cannot open "/sites/PerformanceManagement/AFAQ_PerformanceManagementReports/MonthlyAppraizalSytemReport.rdl":
no such file or folder. Stack trace:    at Microsoft.SharePoint.SPGlobal.HandleComException(COMException comEx)
   at Microsoft.SharePoint.Library.SPRequest.UpdateNavigationNode(String bstrUrl, Int32 lNodeId, DateTime dateParented, String bstrName, String bstrNodeUrl,
Object& pvarProperties, String& pbstrDateModified)
   at Microsoft.SharePoint.Navigation.SPNavigationNode.Update()
   at Microsoft.SharePoint.Publishing.Navigation.PortalWebSiteMapNode.<>c__DisplayClass3.<UpdateNavigationNodes>b__1()
   at Microsoft.Office.Server.Utilities.Security.SecurityUtilities.RunWithAllowUnsafeUpdates(SPWeb web, Action secureCode)
   at Microsoft.SharePoint.Publishing.Navigation.PortalWebSiteMapNode.PopulateNavigationChildrenInner(NodeTypes includedTypes)
   at Microsoft.SharePoint.Publishing.Navigation.PortalWebSiteMapNode.PopulateNavigationChildren(NodeTypes includedTypes)
   at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapNode.GetNavigationChildren(NodeTypes includedTypes, NodeTypes includedHiddenTypes, Boolean trimmingEnabled,
OrderingMethod ordering, AutomaticSortingMethod method, Boolean ascending, Int32 lcid)
   at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapNode.GetNavigationChildren(NodeTypes includedTypes, NodeTypes includedHiddenTypes, OrderingMethod
ordering, AutomaticSortingMethod method, Boolean ascending, Int32 lcid)
   at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapNode.GetNavigationChildren(NodeTypes includedHiddenTypes)
   at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapProvider.GetChildNodes(PortalSiteMapNode node, NodeTypes includedHiddenTypes

Hello Yahiyalqbal,
Sounds like one of your navigation nodes is broken. If you are unable to access them via the user interface you could try PowerShell.
This thread has an example which might be useful:
http://sharepoint.stackexchange.com/questions/59175/top-site-navigation-broken-how-can-it-be-fixed
- Dennis | Netherlands | Blog |
Twitter

Can I find out who has opened a document in Sharepoint 2013 document library?

Is it possible to use PowerShell you find out who opened a certain document in a library in a users MySite? Or can I interrogate the audit logs?
I also have Harepoint installed, but I don't know if this works to a MySite document level?

Hello Alex,
Just save the file with .ps1 and run with Powershell.
you just need to enter the URL and Path as per your liking.
$rows=@()
$url ="https://SP2013.com/"
$site = New-Object Microsoft.SharePoint.SPSite($url)
$webs = $site.AllWebs
foreach($web in $webs)
$listCollections = $web.Lists
foreach($list in $listCollections)
if ($list.BaseType.ToString() -eq "DocumentLibrary")
$dList = [Microsoft.Sharepoint.SPDocumentLibrary]$list
$items = $dList.Items
$files = $dList.CheckedOutFiles
foreach($file in $files)
$wuse = $file.DirName.Substring($web.ServerRelativeUrl.Length)
#Write ($web.Url+ "`t" + $wuse+"`/" + $file.LeafName + "`t" + $file.CheckedOutBy.Name + "`t" + $file.TimeLastModified.ToString()+"`t" + "No Checked In Version"
$row=New-Object System.Object
$row|Add-Member -MemberType NoteProperty -Name "Web Url" -Value $web.Url
$row|Add-Member -MemberType NoteProperty -Name "WUSE" -Value $wuse
$row|Add-Member -MemberType NoteProperty -Name "File Name" -Value $file.LeafName
$row|Add-Member -MemberType NoteProperty -Name "Checked out by" -Value $file.CheckedOutBy.Name
$row|Add-Member -MemberType NoteProperty -Name "Last Modified" -Value $file.TimeLastModified.ToString()
$rows+=$row
$web.Dispose()
$site.Dispose()
$rows|Export-Csv -NoTypeInformation -Path "D:\Rahul.csv"
Thanks and Regards Rahul Dagar

Word 2013 slow to open documents from SharePoint 2013

Hi all,
Word 2013 running on a Windows 8.1 client is take 2 or more minutes to open a document from SharePoint 2013. Excel takes less then 10 seconds from the same site in SharePoint.
I have remove all proxy configuration from IE, clear the Auto Detect Settings. Added the URL's to the intranet zone and disabled all IE addons. I have also performed a reset on IE, reinstall of Office and tried a number of workstations. All have the same
issue. The document just take forever to open.
Checking with Fiddler, I can see 3 requests hit the SharePoint server then nothing... after a few minutes the document opens.
Any ideas?
Cheers
Craig

Hi Craig,
For troubleshooting your issue, please take steps as below:
1.Open IE, go to "Tools > Internet Options > Connections > Lan Settings" and uncheck "Auto Detect Proxy".
2.From the File tab in Word application, select Options and then click on Advanced and then in the Display section of the dialog, check the box for
Disable hardware graphics acceleration.
3.Edit the registry at HKEY_CLASSES_ROOT\Word.Document.12\shell\Open and deleting the ddeexec key.
Also please have a look at the article:
https://msdn.microsoft.com/en-us/library/office/jj230106.aspx?f=255&MSPPError=-2147217396
Reference:
http://sharepoint.stackexchange.com/questions/19390/what-is-slowing-the-opening-of-office-documents/9203
http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/office-2013-products-slow-to-open/baf311b0-6a47-498b-9836-39e0c8b94c46?page=1
Best Regards,
Eric
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

How to open word document form html container url iam getting internal_error while opening file

Hi all,
By using below code i am able to download word document file from html container. But before downloading i need edit these document to add Macro.
I am unable to open word document.
CREATE OBJECT G_HTML_CONTAINER
      EXPORTING
        CONTAINER_NAME = 'PDF'.
   CREATE OBJECT G_HTML_CONTROL
      EXPORTING
        PARENT = G_HTML_CONTAINER.
* Convert xstring to binary table to pass to the LOAD_DATA method
    CALL FUNCTION 'SCMS_XSTRING_TO_BINARY'
      EXPORTING
        BUFFER     = LV_CONTENT
      TABLES
        BINARY_TAB = LT_DATA.
data_tab = LT_DATA ).
* Load the HTML
    CALL METHOD G_HTML_CONTROL->LOAD_DATA(
       EXPORTING
         TYPE         = 'application'
         SUBTYPE      = 'DOC'
       IMPORTING
         ASSIGNED_URL         = LV_URL
       CHANGING
         DATA_TABLE           = LT_DATA
       EXCEPTIONS
         DP_INVALID_PARAMETER = 1
         DP_ERROR_GENERAL     = 2
         CNTL_ERROR           = 3
         OTHERS               = 4 ).
* Show it
    CALL METHOD G_HTML_CONTROL->SHOW_URL( URL = LV_URL
      IN_PLACE = 'X' ).
Before file download i want edit the file for that i am using below class.
PROXY TYPE REF TO I_OI_DOCUMENT_PROXY.
by using (get_document_proxy) method getting proxy .
call method control->get_document_proxy
exporting
document_format   = 'x'
document_type      = 'Word.Document'
register_container = 'x'
importing
document_proxy     = proxy
after these.
call method proxy->open_document
exporting
document_url    = lv_url
open_inplace    = 'x'
hear i m getting retcode as INTERNAL ERROR
can any one suggest me how to open document from html container.
Thanks and reagards
jogu yadav

I got resolution
Thanks and regards,
Jogu yadav

I cannot simply open Word documents. I am forced to save them in order to view them.

In firefox, IE, and chrome, I try to open Word documents and am forced to save them in order to view them. I do not get the box that asks whether I want to save or open (and yes, I have the option to always ask checked in my settings). When I find the document in my folders, it tells me I'm in protected view when viewing my documents. This has only started recently. The only thing new I've done to the computer recently is update firefox. However, this problem is occurring in all my browsers.
(I do not have this problem opening other files, like PDF. I still get the option to open or save with files other than Word documents.)
I have run my Sophos antivirus and have found nothing. I have suspected rookit, but hope it is less serious.
I also do not wish to download any new programs in order to fix this problem.
Thank you!

Try upgrading to the most recent version of Firefox.
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Please report back soon.
So you don't receive any popup window asking you to save or view the document? The download just begins all by itself.
<b>NOTE: </b>Even if you select to only view the document, since Firefox has no built in Word viewer, you'll end up downloading it anyway. The only difference is that it will be downloaded into the temporary memory of your computer.

Word Viewer will not open documents from Sharepoint 2013 in IE11

I've run into an issue while trying to open documents from SharePoint 2013 after upgrading to IE11. My organization uses Word Viewer with the compatibility pack and all other Word documents (local files, intranet hosted) will open with no problems. When
trying to open a Word document from SharePoint the Word Viewer will open, but the file does not. We have verified that all Windows Updates are installed. We have tried opening SharePoint in Compatibility View and Enterprise Mode. We have re-downloaded the
latest version of Word Viewer and reinstalled it along with the compatibility pack. If we open the SharePoint site in Explorer view and then open a Word document it will open in Word Viewer with no problem. Excel and PowerPoint documents open from SharePoint
with no problem. This is only affecting Word documents with Word Viewer. When using the full version of Word the documents open fine. Within SharePoint we have tried activating the site collection feature "Open Document In Client Applications by Default"
but it made no difference. We're completely at a loss how to make this work as there doesn't seem to be much information specifically pertaining to issues with Word Viewer.

Hi Victoria.
1. The PCs do not have Microsoft Office installed, nor are we using the Office Web Apps. "Word Viewer" means the Microsoft Word Viewer application available here (http://www.microsoft.com/en-us/download/details.aspx?id=4) that is available
free for read-only viewing of Word documents.
2. There are no errors when I open Word docs in Word Viewer. The Word Viewer application launches after clicking a Word document link in Sharepoint, but there is no file open in it. When that happens the IE11 Sharepoint window on the taskbar is flashing
yellow, but when I click back to it there are no messages or alerts to click on.
3. This issue does occur with all Word documents (.doc, .docx) in SharePoint. However, it does not occur when opening Word documents in the Word Viewer when they are local files or through IE11 from a non-SharePoint website like our local intranet.
Those files will open with no problem in Word Viewer.
4. I will try to get a screenshot, but we are working on creating images for deployment and I don't currently have a machine configured the same way. I'll work on reconfiguring one and post a screenshot.
Thank you for your help!

Got errors when trying to open word document with Office Web App Server and customized WOPI host

I am configuring the Office Web App Server with our ASP.NET MVC WOPI host based on this example. https://code.msdn.microsoft.com/office/Building-an-Office-Web-f98650d6. While both the OWA server and WOPI server has been set up and I can use Excel and PowerPoint
app to open and edit xls and ppt file now, there are problems opening word documents no matter I enable or disable the editing function of OWA server.
When I open a word document while enabling editing I got this error:
If I disable editing I got this message:
I have tried several file so I thought it is not the files' problem. Also I didn't find any exception in the log of OWA server.

Hi Gary Jiang,
Thanks for posting in MSDN forum.
This forum is for developers discussing issues about
apps for Office.
Based on the description, it seems that you got an issue when you deploy the code sample. If I understood clearly, I suggest that you contact the author of the code sample from the "Q and A" tab.
Also if you have the question about WOPI, I suggest that you get more effective response from
Office
Protocols forum.
Regards & Fei
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Error while opening office document

Hello Gurus!
I try to use word intergation in WebIC (CRM 5.0). In "Create lead" trunsaction (CL_CRM_IC_ABOXSAMPLE_CR_LEAD class) I have Attachment tab. When I click "Create document with template" buton I get "Error while opening office document" error. In IE settings ActiveX is on. What should I do to make it work?
Best regards,
Artur.

Hello Artur,
Try this Note:
Note 606745 - CRM Content Management: Document does not open
It's not exactly for that issue but it may help.
Good Luck
Eli Steklov
Please Reward Points if it Helped

Credential Pop up while opening word document in SharePoint 2013

Similar Messages

Maybe you are looking for