Credit available but apps debited from my bank account

I have a balance on my account in the application store. If I buy from I tunes it takes it off the credit balance, but when I buy from the app store it goes off my bank account even though there are funds available? How can I stop this?

Have you changed countries somewhere in this process? That would explain it if you did.
If not, are you buying apps using some non-standard practice (for example, are you "gifting" the apps to someone else)?
If you just buy the apps for yourself, and have not changed countries of iTunes or App Stores, and are signed in correctly at Settings > iTunes & App Stores, it should work fine.

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HT201304 I have several ITunes charges debited from our bank account. How can I find out more information

I have several ITunes app purchases debited from our bank account. How can I find out what the charges are for?

You can look it up in your e-mail Inbox the posts from Apple.
You can also use computer iTunes > Store > View Account: sign in > Purchase History

Debited from my Bank Account and there is no Credi...

Hi, I`m really upset because xxxxxxxxxxxcccc debited R$ 83,75 from my account and now there isn`t any credit available and neither a support to complain about.

Purchased 2 years of service last year (desktop, not just for the iOS). Shortly after signing up and paying, my account was terminated stating there was no paymen. I was treated like a criminal, required to jump through a million hoops - then service as turned back on.
Few months later - service was terminated again, sighting I was spamming on the account. Nope, never spammed...and no bots or viruses spamming. Few days later they turned on the account.
Two week ago I contact support via chat. Representative was the most rude I've ever encountered, with insults to allogations. He terminated my account, stating 'there was a mistake' and I my account should not have been active. Now I'm being treated like a criminal and 2 weeks and nothing has been resolved. They appear to be unable to access the payment details to do the research.
For anyone considreing using Astrill services please keep the following in mind:
Service will be slow. You will find yourself having to constantly change servers.
Many websites (IE CraigsList) ban the Astrill IPs.
Many website force you through hoops... so extra captchas for instance for Google to search.
Support beyond the 'download latest version' and 'clear cache' is hard to get.
Expect the familiar off-shore support models we have grown to love and cherish over the years.
Keep your payment record at your fingertips because you never know when you'll be called upon to prove yourself over and over.
Though the VPN service is slow and clunky, it is the business practices and customer treatment that has me here writing to warn all of you to know what to expect before providing payment. I was 'ok' w/the service, it worked... but havea real problem w/how they treat everyone.

$378 debited from my bank account in past three days from "zombie life"

Is there any way to get refunds from accidental app purchases?

Contact the developer.
To avoid others(children) from making purchases, settings-general-restrictions-in app purchases=off

Subscription amount debited from the bank

Just now I had added the subscription for next month and cancelled it after 5 mins. But during the payment it says the amount will be debited from the bank account only after the current subscription is over(Sep 12). But now the amount is debited from the bank account. So how long it will take to refund the amount?

Sijin wrote:
1. Just now I had added the subscription for next month and cancelled it after 5 mins.
2. But during the payment it says the amount will be debited from the bank account only after the current subscription is over(Sep 12).
Hello
I'm not sure that I fully understand you.
1. ?? Do you mean that you attempted to add a second Subscription? There is no record of that in your account.
2. Your account shows that you have only one Subscription - a monthly India 800 minutes recurring which started on 08/15/2014. These renew automatically. Did you attempt to override the automatic process manually? If you didn't and if you have canceled the Subscription you won't be charged with any further recurring payments. Cancellation will take effect on 09/15/2014 and you can usa it until then.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I have $25 credit on my iPhone but when I bought an app the $25 didn't change and I think it took money from my bank account.

But when I bought an app the $25 didn't change and I think it took money from my bank account.I want to know if the changing is just slow or if it took money.

RolandJ24 wrote:
... .Is there any way to check,...
See Here > http://support.apple.com/kb/HT1918
... if so can I change it and get the 99 cents from the app put on the credit?
This is not possible...

The constitution of India (Full) app is shown as 170 rupees in the app store, but 280 rupees is deducted from my bank account. Can anyone please confirm what is the actual prices of the app.

The constitution of India (Full) app is shown as 170 rupees in the app store. Today I bought the app and 280 rupees is deducted from my bank account. Can anyone please confirm what is the actual price of the app.

It's listed in the store as 170. What shows on your email receipt and/or on your purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option you should then see a Purchase History section with a 'see all' link to the right of it, if you click on that link your purchases should be listed with the most recent above the list.
And did you add or change the credit card details on your iTunes account when making the purchase ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you have been overcharged for the app then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I purchased for my pc the monthly download for CC and Lightroom.The fee has been deducted from my bank account. CC downloaded (but only as a 30 day trial), but Lightroom didn't.

I purchased the monthly download offer for Photoshop and Lightroom The first installment has been taken from my bank account, but no Lightroom has been downloaded. I managed to get a 'free 30 day trial' for the photoshop!. How do I contact Adobe about this. Any help

Thanks for replying.
To your question, yes I did follow the process listed in Install and Update apps. I have a Creative Cloud ID.
I had previously trialled the Lightroom and thought that this was preventing Lightroom from downloading, so I uninstalled it, then tried again to download it. I thought this was working, but at the end of the download, the message said that the trial had expired and I needed to buy.
I also cannot understand why the CC has downloaded as a free 30 day trial instead of the year I signed up for..Hoping you can help. Cheers

I have a gift card and i redeemed it and once i started buying apps it deducted money from my bank account as well as my gift card what do i do?

I have a gift card and i redeemed it and once i started buying apps it deducted money from my bank account as well as my gift card what do i do?

You can't log into any site and see your account's balance. You can log into your account on your iPad via Settings > iTunes & App Store - on my iOS devices my balance shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). You may not see anything if your account's balance is zero.
Not sure what you mean by relationship iTunes has to products. You can buy music, films, TV shows, audiobooks via the iTunes app on your iPad, and apps via the App Store app - what you buy will be tied to your iTunes account.

HT1657 i wanted to rent a movie via my iphone 4s. its taken my money from my bank account but just continues to say waiting.??

HELP PLEASE PPL
i wanted to rent a new release movie from itunes on my iphone 4s. its taken the money from my bank account but yet wont download. just continues to say waiting.

Tried that already but it didn't help unfortunately.

HT1933 I had £2.07 on my account,I bought a 69p song and you took 49p of my apple account credit and 10p from my bank account and then there is only 49p left on my apple account

I had £2.07 on my account,I bought a 69p song and you took 49p of my apple account credit and 10p from my bank account and then there is only 49p left on my apple account

These are user-to-user forums, you are not talking to Apple here.
If you think that you've incorrectly billed then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Unauthorised purchase from my bank account 3 x 1.58£. I only ordered one subscription (order MH891NVQ27) for 2.49£

Unauthorised purchase from my bank account (3x1.58£) I only ordered subscription for 2.49£ but from my bank account I see atother 3 purchase from Itunes (3x1.58£) what's wrong?

Hello as_ramunas,
It sounds like you have a couple of purchases that you didnt make. I would check in your purchased history to verify these were purchased with your Apple ID with the following article:
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
Then you can use this article to report a problem with these purchases to our iTunes Support team directly:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
All the best,
Sterling

Money has been taken from my bank account for items I havnt purchased, Who do I contact about this

Money has been taken from my bank account for items I hav'nt purchased, My bank says to contact I tunes but I cannot find out who to contact, so trying this to see if anyone else has had the same problem

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have transactions from my bank account from itunes that is not from me how can I resolve this? I cannot find a link or help on the itunes website for this? Many thanks

Hi there
Please can anyone advise? I have had a couple of transactions from my bank account, one for around £28, not from me, then there was a strange
refund of £9.17! I have searched iTunes website for help with this, but can`t seem to find any help with this matter! Will phone bank but I don`t
think they`ll offer much help as I have an itunes account set up! I know I can call a telephone number itunes provide, but don`t want to pay big charges!
Many thanks!

First of all this is not the forum to be discussing this. Second, these are user-to-user forums and Apple does not have a support presence here. Since this involves a disputed payment you need to contact Apple directly for resolution.

Credit available but apps debited from my bank account

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