Credit card and payment

Question

Hi support center,
I have 3 questions to ask:
-  Can our Company use o1 bank account to buy prepaid calling packages for more than one telemaketer to call for USA' customers (we donot want to pay by credit card and can buy  more new skype account for our telemaketers if we need) ?
- Where can I chat with support center for free?
- We have not bought any premium package so  can we have free chat with support customer experts to solve our problems?
We looking for your feedback soon.
Thank you so much.

Answer 1

Hi, viet_maibich, and welcome to the Community,
In reply to your questions:
- As a fraud-prevention protocol, Skype permits only two (2) accounts to be funded from the same source.
- Live chat customer service is a benefit offered as part of a Skype Premium subscription.
- As noted above, live chat customer service is available to Skype Premium subscribers.  Skype Premium
I would also strongly recommend that you review Skype's Terms of Use before you proceed:  http://www.skype.com/intl/en-us/legal/  You may find accounts being suspended or blocked for reasons explained herein: http://www.skype.com/intl/en-us/legal/terms/tou/
Please also review Skype's Fair Use Policy:  
http://www.skype.com/intl/en-us/legal/terms/fair_u​sage/
Skype’s subscriptions are for individual use only (personal or business communications) in accordance with our Terms of Use and this FUP (“Legitimate Use”). The following is a non-exhaustive list of practices that would not be considered Legitimate Use:
Using subscriptions for telemarketing or call centre operations;
Re-selling subscription minutes;
Sharing subscriptions between users whether via a PBX, call centre, computer or any other means;
Calling numbers (whether singly, sequentially or automatically) to generate income for yourself or others as a result of merely placing the call, other than for your individual business communications (and subject to Section 4.1 of the Terms of Use); and
Unusual calling patterns inconsistent with normal, individual subscription use, for example, regular calls of short duration or calls to multiple numbers in a short period of time.
Regards,
Elaine
Community Moderator
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