Credit card billing issues

i have replaced my old credit card with a new one and Skype didn't place it in the system. It requested a security code which was supposed to be sent to my cell phone but I haven't received the code via text yet. What should I do?

Similar Messages

HT3702 can i get apple to change the credit card billing procedures post delivery of the 3 items that i recently ordered that had been totally & safely delivered to me

can i get Apple to change the credit card billing procedures ( ie have them re-bill me for one total amount rather than them currently to have billed me on a piecemeal items basis?

First, please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are we your fellow users. iTunes Support will never respond to posts made here.
As to your issue, confirm with your bank that they do not block access from on-line services or otherwise have restrictions on with whom a card can be used. For some company cards, such blocks can be set up. If you confirm that no such restrictions are in place, post back and we'll go from there.
Regards.

How do I change my credit card billing address to another country? The iTunes billing address edit only offers an option for a different State, but my credit card billing address is now New Zealand.

I recently moved out of the US to another country and changed my billing address at my credit card company to my new country. Now iTunes won't let me edit my credit card billing information because the "edit" option on the billing address only lets you change states, not countries. There is a non-spendable balance on my iTunes account because it's an odd amount, and iTunes won't let me change my iTunes store to my new country as long as there is a balance showing in my US iTunes store account. So I'm stuck. I can't spend my balance in my account. I can't change the balance to a spendable amount because iTunes no longer accepts my credit card because my credit card's new zip code billing address doesn't match my iTunes account. I can't change my iTunes account to my new country as long as there is a balance in my US iTunes store. How can I change my iTunes account information to my new country under these circumstances?

I am stuck with a similar problem. I moved from Ireland to the UK but for some reason, iTunes would not let me change the country in my payment information, it remains Ireland. I do not have any credit to spend and I still cannot change it. I even set up a new iTunes account and the country still remains uncangable. Hence, I cannot add the details of my UK card as iTunes believes it is set in Ireland. Have you managed to solve your problem?

I am unable to change the credit card billing information, is there a solution?

I am unable to change the credit card billing info for our Creative Cloud Membership.
I do not get an error, nor do I get a confirmation.
I need to get this changed.
Please help.
David Boring
[email protected]
770-648-2599

Spooky6243 has the solution for CC updates (it worked for me, anyway!): log in to the Apple Store on your web browser (http://http://store.apple.com/us) and then update your account inof there...credit card updates will appear on the iTunes application after making changes thru the website...I wonder why Apple never tells us this in the first place? Probably because it should work thru either application...good luck everyone!
P.S. - And make sure your iTunes app is closed before you make changes on the website (this may help you Geordon).

From paid to free because of the credit card billing problem?

Hi, I have recently received an email.
It told me that my Creative Cloud membership has been transitioned from paid to free because of the credit card billing problem.
However, I have checked my credit card bill and found that already charged me for the Photography Program.
How could I fix it?

Hi Risching,
Welcome to Adobe Forum,
I have checked the order number, the renewal date was January 26th 2014, the Bank had not permitted the transaction, please contact the Bank & respond back.
Please inbox me in private & I will follow it up accordingly.(the space allocated is still reflecting as 20 gb)
Regards,
Rajshree

HT1933 Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do

Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx

you may delete this discussion. I fixed the issue

When i try to download a "free" app for my ipod touch, it wants credit card billing info? a "free"" app is just that isn't it? How do I resolve this guys/gals? any advice?

when i try to download a "free" app for my ipod touch, it wants credit card billing info? a "free"" app is just that isn't it? How do I resolve this guys/gals? any advice? P.S. I don't use credit cards.

You normally need to provide some sort of payment method (in part as proof of residence in the country) before you can get even the free apps. It is possible to set up a new iTunes Store account just for free apps, but you have to create a new Apple ID; you cannot use an existing one. If you want to do that, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note again that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.

HT4009 Candy Crush "Lives" for 0.99 and my credit card bill says $6.93.

I purchased "lives" in candy crush for 0.99 and my credit card bill says $6.93. Is my credit card adding the extra $$ or is Candy Crush?

If you are in the US then you would also need to add on your state's sales tax, so the actul charge might be a little bit over $0.99. You haven't bought anything else and the charges have been combined on your credit card bill ? If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1918 i wanna take my credit card off my account and just use apple itunes cards, why is it trying to make me have a credit card billing address?

i wanna take my credit card off my account and just use apple itunes cards, why is it trying to make me have a credit card billing address?

Hi..
Select None in the Payment Information window.
Then purchase iTunes gift cards which you can redeem from the iTunes Store to make purchases. Be aware, that the None option is not available in all counties.
iTunes Store: How to redeem a code

Differences between Invoice and Credit card bill

Hello, I bought one MacBook Pro (MD101LL/A MBP 13.3/2.5/2X2GB/500/SD-USA) and one Magic mouse from the Apple Online Store, for education.
And the invoice was shown as bellow:
Order Details
Product Name
Product Number
Item Price
Quantity
Ordered
Quantity
Fulfilled
Extended
Price
MBP 13.3/2.5/2X2GB/500/SD-USA
MD101LL/A
$999.00
1
1
$999.00
Serial No.: ***************
APPLE MAGIC MOUSE-USA
MB829LL/A
$69.00
1
1
$69.00
Subtotal
$1,068.00
Sales Tax
$58.08
Promotional Savings (w/o VAT)
-$100.00
Total
$1,026.08
Amount Due
$0.00
Payment Methods
$1,026.08 charged to ********* XXXXXXXXXXXXXXXX
For a total of $1,026.08
BUT, when I check my credit card bill, I found that there two consumer records:
1. $1026.08 APL*APPLEONLINESTOREUS 800-676-2775 US
2. $100 APL*APPLEONLINESTOREUS 800-676-2775 US
So what was the second $100 paid for?

did you receive a gift card for $100.?
if so the way they charge it is to give a credit for the gift card price (-$100) and then bill you separate for the gift card, if you do the numbers you will see it totals the correct amount for educational pricing.
$999. Plus tax
$100 gift card
total $1099.
-100 for the gift card
total $999. Plus tax
you bill will show the amount for the computer minus the $100 = total $899. Plus tax
and
$100 for the gift card for an over all total of $999. Plus tax
of corse if you want the real total for your bill you will need to add in the mouse
hope this helps

Credit Card update issues

For the last month, I have been uable to update my credit card info on-line. I keep getting a an error message that the service is not available at
this time. When I call phone support, they take my name and Adobe ID info, tell me to hold on, then transfer me back to the main menu once I tell them I have a billing issue. Please advise!

Ok, so this is my story.
Tried to use web site to update information for several weeks - didn't work WEB SITE BROKEN
My billing period was approaching so I called support - took over an hour but they sent me to billing and they said they corrected it
Checked 24 hours later and the account information displayed on their web site was old and incorrect
My billing date came and I got a notice from Adobe that they charged my card for my monthly billing - they billed the correct updated card!!!
Returned to the web site to view my account information and it is still incorrect - WEB SITE IS STILL BROKEN but my account has been correctly charged and I still have an account....
Adobe web sites should be a showcase for their products. If a web site is compromised and broken and Adobe can't seem to get it fixed it doesn't say very good things about their products and supporting infrastructure.
Good luck to you all....

Region vs. Credit Card Billing Info

I have a quick MyApple account related question. My current account is set up in the US (including iMatch and stuff). However, I need to change my credit card information from a U.S. credit card to Taiwan credit card... Except since my account region is in the States I must have a U.S. billing address, whereas my Taiwan credit card's billing address is a Taiwanese address. HELP ME!!

You cannot use a credit card issued by a Taiwanese bank in the US iTunes Store. You can only use a credit card issued by a US bank with a US billling address. If you have only a Taiwanese credit card (and are not physically present in the US), then you can only use the Taiwan iTunes Store. If you have moved to Taiwan, then you will need to change your account to the Taiwan iTunes Store.
Regards.

HT204266 Why App Store is not accepting my new credit card billing address?

When trying to buy at the App Store it keeps saying "Your cedit card information does not matchc your bank's records. Please enter a U.S. credit card and matching billing address." This credit card is not the original I had saved in the system -- it's new, but the billing address is a PO box. If I change it to my residential address I get the same message.

Is your VISA account associated with the same country where you reside? If not, that's why it was declined.
Read here > The Complete Guide to Using the iTunes Store | iLounge Article

Credit card code issue

im having problems with my account it is saying that my credit card security code is wrong but it isnt, what do i do?

HOW TO FIX "INVALID SECURITY CODE" PROBLEM:
Since apple's "customer support" consists of a whole bunch of ******** derelicts who blame you or your credit card company for this message, I had to take it upon myself to figure out a way around the problem. All you have to do is change your billing information in iTunes from your credit card to PayPal.
I was getting this same ridiculous "invalid security code" message when I knew I had entered it correctly!
It's funny, because PayPal recognized it as a valid account and security code, and now all my apps finally work again.
Open iTunes
Go to the Store
On the right, click on "Account"
Next to "Payment Type", click "Edit"
Click the PayPal logo and either enter your existing PayPal account info or create a new one (as I did)
I'm not a fan of PayPal, therefore I never had one. I created one really quickly and even used the same account that mysteriously stopped working. (AND WITH NO PROBLEMS... THANKS, APPLE)
I really hope this helps anyone with this same problem as it is really frustrating when somebody **cough cough apple** tells you that you're doing something wrong when you know you're not, and takes no liability whatsoever when the error is on their behalf.
Happy Apping.... For now

Credit Card billed and charged twice for a Single ...

Dear All,
I bought skype credit (Calling India 120min/month, 3 months subscrption) over the internet on my credit card and have been charged twice but only recieved a single credit to my account.
This happened first in Mar'14, and i just ignored.
When this happed again in Jun'14, I contacted my Bank and they said to contact skype but as there is not a phone number I am here. I use Skype to keep in touch with family overseas and to not have credit is tough. Now this Sep'14 again i have been charged twice for the same subscription.
I want all these amounts to be refunded, immediately.
I have tried everything possible except to email Bill Gates.
Now this community is the only resort please Help...
Look forward to hearing from you.
Thanks and Regards

These are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Credit card billing issues

Similar Messages

Maybe you are looking for