Credit Card Charged By 1.00 USD while trying to create free trial account

Hi,
I don't have any Microsoft Subscription & I was trying to create free trial account, on that registration form they asked for Credit Card information for verification information only also they are saying they will not charge anything for this trial
account. After providing all valid card details once I submitted the form it is saying below error message:
"Sorry! We could not complete the transaction using this payment method. Please contact support."
And at the same time I got the SMS from my Bank saying that 
"1.00
USD was spent on your Credit Card XXXXXXXXXXXXXXXX on 24-JUL-14 at MSFT   *ONLINE.Final FX rates and charges are applicable."
This is very strange specially from Microsoft.
Please anyone can do the needful to resolve this issue. Also please do not suggest to call to support.

Hi Malviya,
Sorry for any inconvenience.
Based on my understanding, you have been failed in creating azure account, but 1.00 USD was spent, as far as I know, this 1.00 USD is used to valid the credit card, if you could receive this message, it proved your credit card is useful, about this situation,
the best choice is contact with support, as this is technical forum, this issue is out of our range.
Best Regards,
Jambor
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Similar Messages

  • HT2534 i have a half-filled form for my apple id account & in it there is no option as NONE for credit card payment method. Now when i try to create a new account it asks me for a different email/apple id as my actual id already exists???

    i have a half-filled form for my apple id account & in it there is no option as NONE for credit card payment method. Now when i try to create a new account it asks me for a different email/apple id as my actual id already exists???

    If you want to use the email address that you used on the first account then you will need to remove it from that first account before you can do so e.g. via the Store > View Account menu option on your computer's or via http://appleid.apple.com - you can create a new email address via http://gmail.com or http://hotmail.com to replace it with.

  • Credit card charge and check

    I used to download apps with Apple ID on my Iphone without any problems until I used such ID to download appl on my new iphone. The problem was:
    + After signing in ID and password to download apps from store in my new iphone, I was requested to confirm my credit card information. All credit card infos appear except security code which I need to fill in. There is also a notification that the reason for asking my confimation is that this ID had been used for downloading apps on other devices.
    + Then, my credit card was deducted with 01 USD, despite that the appl downloaded is free one.
    + Checking credit card information in my account, I found that there is not any information about my credir card ( the field for filling credit card infos left blank) 
    So, I need your help to answer 2 question?:
    + Is that normal if I have to pay for credit card infos when downloading Apps in more than one devices ? If not, what was 01 USD above paid for?
    + Why there is no credit card infos in my account but I was still charged with that credit cards, and credit card infos that appear when asking me to confirm is right? There must be another place to keep card infos. Where is it ? 
    Anyone can help. Many thanks

    Just want to add.
    I replied to them for a waiver., and they reply with quite a similar email again, without helping.
    The customer service IMO just use a template to answer question. Refer me back to the developer , which is apple itself

  • HT1689 I have a positive account balance why is my credit card charged?

    I have a positive account balance by the use of gift cards from friends.  So, why is my credit card charged instead of deducting the amount from my balalce?  Can I choose to debit my account balance instead of charging on the card?

    Hi,
    Apologize for the inconvenience !
    1$ charge is a test to ensure the authorization of credit card. This amount is returned to customer's account.
    Credit card information is not stored anywhere with us. We just have the last four digits of the credit card with us. Rest of the information is deleted from the system after use and instead a token is used which is secure and is not customer's credit card number.
    Please feel free to write back if you still have any questions.
    Thanks,
    Anjali

  • HT2534 While creating an account from my iPad there is no option for selecting none in the payment options. It states I have to give my credit card details. What's the procedure to open a free account?

    While creating an account from my iPad there is no option for selecting none in the payment options. It states I have to give my credit card details. What's the procedure to open a free account?

    It's in the article.  You must first sign-out your current account, then go to App store to purchase a Free App.  It will ask you to either Sign in or create a new AppleID.  That's when you start creating a new AppleaID and NONE will be available as a payment option.

  • I have a credit in the iTunes store, but I can't get past the payment window to make a purchase. I don't want my credit card charged, so how do I do this?

    How do I make a purchase from the iTunes store using a credit I have? I can't get past the payment window, and don't want my credit card charged instead of my credit.

    same here but i cant purchase a movie or anything

  • HT3702 i have an unauthorized credit card charge, to whom do i speak with to rectify this issue?

    to whom do i speak with concerning an unauthorzed credit card charge?

    It's not a temporary store holding charge as per the page that you posted from (you' haven't changed the card details on your account ?) and you've checked the purchase history on your account : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of the purchases.
    If you didn't make the purchase, and nobody else has access to your account or devices and may have done so, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Can credit card charge-offs be reported twice?

    I had a credit card charge-off on an old secured card. The bank i had the card with reported it once and then I noticed that the collection agency that bought the debt reported it to bureaus a second time. Is that legal? I am in the process of disputing them on all three credit bureaus.

    Daare2dreeam wrote:
    I had a credit card charge-off on an old secured card. The bank i had the card with reported it once and then I noticed that the collection agency that bought the debt reported it to bureaus a second time. Is that legal? I am in the process of disputing them on all three credit bureaus.Yes, so long as it's reporting correctly..   The OC entry for your CO should reflect a zero balance.   What is your reason for disputing?

  • HT3702 why was my credit card charged $1.00 when my purchase history shows $0.00?

    why was my credit card charged $1.00 on my bank statementwhen my purchase history shows $0.00?

    iTunes Store & Mac App Store: About payment card authorization holds

  • HT204053 Why was my credit card charged I didn't buy anything

    Why was my credit card charged I didn't buy anything

    These are user-to-user forums, we won't know.
    You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ?  If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have an itunes account but got a gift card and don't want my credit card charged. What do I do?

    The "help" in iTunes doesn't help me with the following:
    I received a gift card for Xmas. I want to purchase music. I don't want my credit card charged. Where are the instructions and the processes for allowing me to use the gift card rather than my credit card?

    redeem your gift card
    buy something

  • HT201303 How can I reset my Credit Card Info which I have submitted while creating my Apple ID

    How can I reset my Credit Card Info which I have submitted while creating my Apple ID

    iTunes Store: Changing Account Information
              http://support.apple.com/kb/HT1918

  • HT204088 how do I determine if a credit card charge may be wrong

    How do I determine if a credit card charge may be wrong?

    Download again, move the existing file out of the applications folder first.

  • My account has been hacked and my credit card charged by the hacker

    My account has been hacked and my credit card charged by the hacker and all Skype has to say about it, is that I need to wait 72 hours for them to look at my query? I cannot log into my account. I have filled in the support form, but I haven't received an email notification from Skype that I have submitted it. I'm guessing that's because my account is now in the use of someone else, as the hacker changed the account over to his email address. I know he did that, as I got a notification of changing the email address at the same moment as I was logged out of Skype.  I use Skype professionally and this issue is causing me a world of trouble. The fact that Skype is a paid service ought to mean that there is better support than 'we will look at it within 72 hours.' 

    So nearly 24 hours later, and still no information either in this forum or via email notification from Skype.  Does this mean that Skype is instead communicating with the person who hacked my account? Since the hacker now has my account registered with their email address, It seems that's the most likely situation, given the unparallelled course of incompetence I'm experiencing from them.  If Skype had taken action on this right away (the moment I made the complaint, which was minutes after my account was hacked) the charge that the hacker made on my credit card would not be lost due to his usage of my account. But apparently, stopping fraud is so low on Skype's agenda that this can go on and on. If I had not been on Skype when it happened (prompting me to instantly block my credit card) there would have been nothing to stop the hacker from making multiple charges to my card, potentially running into the hundreds of dollars.  Instead of action to deal with my problems, I'm receiving notifications that I have earnt 'a new rank' in the Skype community. Whoop-dee-bleedin'-doo! 

  • I have an apple id and also have the credit card details in it. I am trying to buy credits on Viber, but it is not purchasing and telling me to contact Apple iTunes support center. What do i do now?

    I have an apple id and also have the credit card details in it. I am trying to buy credits on Viber, but it is not purchasing and telling me to contact Apple iTunes support center. What do i do now?

    Contact Apple iTunes Support Center as directed in the message.

Maybe you are looking for

  • STO-Handling units have been changed. No cancellation possible

    Hi All, I am getting the following error while doing the cancellation of outbound delivery in VL09. Handling units have been changed. No cancellation possible Message no. HUDIALOG304 The Business Process:-STO(mov type 641) from Plant 1000 to Plant 20

  • RunTime Exception while reading the file

    Hi, I am using aixs1.0 for my current project. I have uploading an image file. if the file is in c: drive then upload successfully. if the file is in desktop it gives socket connection exception. while the desktop name is with .v example.c:\documents

  • Very Slow 12" Powerbook with Airport Express - 15" PB OK

    Here's my problem; Our 12" 1.5 PB is very slow with Airport Express but It is OK when directly connected to the cable Modem via Ethernet. We also have a 15" PB 1.67 that works great with Airport Express & Ethernet. The 12" PB takes approximately 4-10

  • Not downloading spam from the server

    Hi all, Recently, we have been inundated with spam. I called my IP, and they told me they can mark each smap message with **(subject)**, so that I can make one simple rule telling Mail what to do with these messages. They said that there should be a

  • Migration Weblogic 10

    I am migrating to weblogic 10 from weblogic 8.1, I already import it to weblogic 10, but when I made the deploy in it shows the following error: my operating system is windows XP... Exception: [HTTP:101216]Servlet: "AppManagerServlet" failed to prelo