Credit card charged despite of a free account

My credit card was charged for 30.74 € twice this month despite the only order on my account being a FREE creative cloud subscription. I'm wondering if I have created another account for another e-mail and have forgotten and it is now charging me for god knows what. I would very much like to call someone or at least chat with someone to find out what it is charging for.
-Simo

Hi Simo
Let me look into this and I'll follow up with you.
Thanks
Bev

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    Message was edited by: ashish gupta. to add a more meaningful title

    Hi,
    Apologize for the inconvenience !
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    http://support.apple.com/kb/HT1918
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