Credit card charged for movie rental even though I have an iTunes credit. Why?

i have a iTunes credit but I just rented a movie and my credit card was charged instead of using the iTunes credit. How do I use the credit when I have one available?

Hi Harry949,
Welcome to the Support Communities! You are correct. The iTunes Store credit should be applied to the purchase before your credit card.
How iTunes Store purchases are billed - Apple Support
http://support.apple.com/en-us/HT201359
Which payment methods will be used first?
When you make a purchase, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits. Your credit card or PayPal account is then charged for any remaining balance.
The link below will get you in touch with the iTunes Store Support team.
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT1933
They can review your account with you and make the necessary adjustment.
- Judy

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contactyamuna wrote:
Please solve this issue Asap. I got a mail from skype that I got a free voucher for the redeem of unlimited calls to world wide. When I redeemed it I got an automated mail that I was charged 125.88 euros.
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Credit card charged for movie rental even though I have an iTunes credit. Why?

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