Credit card charged instead of credit

Hello,
I recently redeemed a $50.00 iTunes gift card and then did an inapp purchase.  It appears that the inapp purhase charged my credit card as I still see $50 credit in the AppStore.
What can be done?

Some Apps And In-App Purchases require a Credit Card.
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT1689 I have a positive account balance why is my credit card charged?

    I have a positive account balance by the use of gift cards from friends.  So, why is my credit card charged instead of deducting the amount from my balalce?  Can I choose to debit my account balance instead of charging on the card?

    Hi,
    Apologize for the inconvenience !
    1$ charge is a test to ensure the authorization of credit card. This amount is returned to customer's account.
    Credit card information is not stored anywhere with us. We just have the last four digits of the credit card with us. Rest of the information is deleted from the system after use and instead a token is used which is secure and is not customer's credit card number.
    Please feel free to write back if you still have any questions.
    Thanks,
    Anjali

  • I have a credit in the iTunes store, but I can't get past the payment window to make a purchase. I don't want my credit card charged, so how do I do this?

    How do I make a purchase from the iTunes store using a credit I have? I can't get past the payment window, and don't want my credit card charged instead of my credit.

    same here but i cant purchase a movie or anything

  • Credit card being charged instead of gift card that I redeemed...

    I have money in my account that was redeemed using an iTunes card, but when I make a purchase, my credit card is being charged instead. Is there something I am doing wrong?

    Not every type of purchase allows use of a gift card.  For example, if you send a gift yourself to someone else, it will be charged to your credit card.  Same is true if you purchase a card through the "Cards" app on an iOS device.

  • Credit card charged for movie rental even though I have an iTunes credit. Why?

    i have a iTunes credit but I just rented a movie and my credit card was charged instead of using the iTunes credit. How do I use the credit when I have one available?

    Hi Harry949,
    Welcome to the Support Communities!  You are correct.  The iTunes Store credit should be applied to the purchase before your credit card.  
    How iTunes Store purchases are billed - Apple Support
    http://support.apple.com/en-us/HT201359
    Which payment methods will be used first?
    When you make a purchase, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits. Your credit card or PayPal account is then charged for any remaining balance.
    The link below will get you in touch with the iTunes Store Support team.  
    Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
    http://support.apple.com/en-us/HT1933
    They can review your account with you and make the necessary adjustment.
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    My account has been hacked and my credit card charged by the hacker and all Skype has to say about it, is that I need to wait 72 hours for them to look at my query? I cannot log into my account. I have filled in the support form, but I haven't received an email notification from Skype that I have submitted it. I'm guessing that's because my account is now in the use of someone else, as the hacker changed the account over to his email address. I know he did that, as I got a notification of changing the email address at the same moment as I was logged out of Skype.  I use Skype professionally and this issue is causing me a world of trouble. The fact that Skype is a paid service ought to mean that there is better support than 'we will look at it within 72 hours.' 

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  • Why can't I access the balance in my iTunes account?  Why does the process always end up on the credit card page instead of accessing my balance?

    Why can't I access the balance in my iTunes account?  Why does the process always end up on the credit card page instead of accessing my balance?

    Alice Vanderlund wrote:
    Why can't I buy more international songs in the U.S. iTunes store??
    Because the owners of the songs have not licensed them for sale in the U.S.
    Apple doesn't have any say in the matter. it's up to the owner of the distribution rights for the music.

  • HT3702 i have an unauthorized credit card charge, to whom do i speak with to rectify this issue?

    to whom do i speak with concerning an unauthorzed credit card charge?

    It's not a temporary store holding charge as per the page that you posted from (you' haven't changed the card details on your account ?) and you've checked the purchase history on your account : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of the purchases.
    If you didn't make the purchase, and nobody else has access to your account or devices and may have done so, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Can credit card charge-offs be reported twice?

    I had a credit card charge-off on an old secured card. The bank i had the card with reported it once and then I noticed that the collection agency that bought the debt reported it to bureaus a second time. Is that legal? I am in the process of disputing them on all three credit bureaus.

    Daare2dreeam wrote:
    I had a credit card charge-off on an old secured card. The bank i had the card with reported it once and then I noticed that the collection agency that bought the debt reported it to bureaus a second time. Is that legal? I am in the process of disputing them on all three credit bureaus.Yes, so long as it's reporting correctly..   The OC entry for your CO should reflect a zero balance.   What is your reason for disputing?

  • If I buy premium, will my username show up in the credit card charge?

    So, I'm on a shared card, and I was wondering what exactly happens after I buy premium? Do I get an email? Does it go to the inbox that my account is signed to or one associated with the card? And when looking at charges on my card, what will be there? Does it specify the username? I'm asking because I don't enjoy people looking around on things like my Spotify account, I generally have a lot of guilty pleasures...

    Hi Aviation, I'm a little curious about the guilty pleasures now. :P
    Upon registration you'll get a confirmation email to whichever email you tied to your Spotify account. As far as the card charges go, for me they look like "RECURRING PAYMENT AUTHORIZED ON 05/28 Spotify USA [personal credit details not going on the internet]," so you can expect something similar. Hope this helps!

  • HT3702 why was my credit card charged $1.00 when my purchase history shows $0.00?

    why was my credit card charged $1.00 on my bank statementwhen my purchase history shows $0.00?

    iTunes Store & Mac App Store: About payment card authorization holds

  • HT204053 Why was my credit card charged I didn't buy anything

    Why was my credit card charged I didn't buy anything

    These are user-to-user forums, we won't know.
    You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ?  If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have an itunes account but got a gift card and don't want my credit card charged. What do I do?

    The "help" in iTunes doesn't help me with the following:
    I received a gift card for Xmas. I want to purchase music. I don't want my credit card charged. Where are the instructions and the processes for allowing me to use the gift card rather than my credit card?

    redeem your gift card
    buy something

  • HT204088 how do I determine if a credit card charge may be wrong

    How do I determine if a credit card charge may be wrong?

    Download again, move the existing file out of the applications folder first.

  • Any API to upload Credit Card users, instead of entering them manually

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    Based on my knowledge, only manual credit card entry window is available but transactions can be managed through credit card transaction interface table.
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