Credit card charged twice and still can't convert pdf into word!

Hi, It seems my credit card was charged twice for my subscription. However, I'm not able to convert my pdf document into word. When I try and do this it just asks me to subscribe, even though I'm signed in. I tried to cancel one of my subscriptions and ended up in an annoying holding pattern where the available comments said to contact the adobe team, but when I went to the website where this contact was supposedly possible it directed me back to the community.

Hi florence12,
I just checked your account and see that both transactions have been canceled already. Please keep an eye on your credit card bill, and if the charges appear there let us know.
Best,
Sara

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I have paid TWICE and still can't convert a pdf to word. WTF???? I could have typed the ******* document in the hour and a hald I wasted with this ******** company. I need a refund bc your service sucks

I have paid twice and still can't convert anything from pdf to word. I have an account. I am signed in and nothing happens. I want a refund of the 23.00 I paid twice already today. This is ********

No -- I installed adobe acrobat -- and now, whether I'm signed in or not -- the little disc/save icon is whited out and it can no longer be selected -- when I open a PDF I can only save it to the cloud
I am a physician, and a lot of what I look at is protected health information --- I can't be saving it in the cloud!!! I have to find a way to disable this feature -- and restore my ability to save to my hard drive ONLY --
Thanks -- but if you can tell me those things, I'll be grateful
tried to attach screen shot to show you, but it was too big .......

I have canceled my account same day and joining because the convert PDF to word did not convert correctly how to get credit for cancelled membership

I have canceled my account same day and joining because the convert PDF to word did not convert correctly how to get credit for cancelled membership

You need to contact Adobe Customer Support :
They will check and assist you. (Live Chat)
Contact Customer Care

Any ideas how I can insert a pdf into word, using the insert object option. However the pdf i want to insert has text and lines annotated, but once inserted the comments don't appear???? any help would be greatly appreciated.

Any ideas how I can insert a pdf into word, using the insert object option. However the pdf i want to insert has text and lines annotated, but once inserted the comments don't appear???? any help would be greatly appreciated.

You will need to find a forum for MS Word since that is the software that you are trying to manipulate in this. If you think the processing/creation of the PDF plays a role then you should ask in the forum for the software that you are using to create the PDF.
This forum is for issue regarding downloading and installing Adobe trial products, so in any circumstance, your issue does not fit in this forum.

Just downloaded adobe XI trial and can not convert pdf to word, says trial is period over

just downloaded adobe XI trial and can not convert pdf to word, says trial is period over. what can i do

For some reason this seems to happen to some. It may be that you have a date issue on the machine and Acrobat noted it. By the way, Adobe is the name of the company, not a product.
I have no idea how Adobe sets and tracks the trial information. It may be there is something else that has caused an issue and Acrobat thinks you have already had the trial on the system and uninstalled it. As far as I know, there is nothing you can do. You might be able to check with sales to see if there is a work-around, but users can do nothing to help you.
Sorry, hope you can find a way to test the product. It might also be related to the version of Windows that you did not state.

Why can I not convert pdf into word file?

why can I not convert pdf into word file?

This is not a feature of Adobe Reader. You'll need either Acrobat or a subscription to one of the web-based services that Adobe offers (like PDF Pack) to do it.

Ive just subscribed online but realised I have the wrong service by mistake... I require Convert PDF into Word doc service but selected Adobe send in error, sorry. Can you please switch the service for me? Thanks Anthony Levy

Ive just subscribed online but realised I have the wrong service by mistake... I require Convert PDF into Word doc service but selected Adobe send in error, sorry. Can you please switch the service for me? Thanks Anthony Levy

Hi Tony,
Please refer this KB document : Return, cancel, or exchange an Adobe order
Please let me know if you need any further assistance.
Regards,
Rahul

I can not convert pdf to word ,because file over 100 mb . how can I do ? if I can not convert file ,how can I cancel order ?

I can not convert pdf to word ,because file over 100 mb . how can I do ? if I can not convert file ,how can I cancel order ?

To convert documents larger than 100 MB you will need Acrobat; you can download the 30-day trial from https://www.adobe.com/products/acrobat.html
To cancel a subscription follow http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html

Can one convert .pdf into .numbers?

I want to convert .pdf files into .numbers. I've heard it is not possible, but I'd like to confirm it

Thanks for your answer.
Yes, that seems to be right. However, I now believe that what one can do is convert .pdf into .xls which Numbers, more or less well, can read, and then save the file as .numbers.

I can't convert pdf to word

i just downloaded the trail of adobe and i am trying to convert pdf to word...but dont know how to get it work

From the main menubar use Save As -> Microsoft... etc...

Credit card charged twice

Hello,
I created a wish list of musical items. I purchased all the items on my list. When the items did not shop up on my purchase list and the transaction was not taking out of my account I completed the purchase process again. Still nothing under purchase list and now I see where my account has been charged twice. I have no desire to pay for the same thing twice. Especially since I have not gotten the music either times. What do I do to cancel one of the purchases and were do I go to download my purchased music?
D_

You cannot cancel a purchase.
You can try reporting the problem to see if they will make an exception:
How to report an issue with Your iTunes Store purchase

Changed credit card on account and still cant access

My credit card was stolen so I went on and updated my payment info, i still cant access photoshop. It says I was billed today but i get an error saying i need to go and renew. What gives?

Hello sorry for your accident!
In order to get back the right path, please have a look at
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html >>> Payment & credit card >>> Help changing the credit card on your account.
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter

MixRadio subscription credit card charged twice

Hi,
I registered for the full version of MixRadio today.
However.....
My card is now charged twice, so I am paying for 2 subscriptions.
What should i do?

What's your phone's model and where are you located @plusminus? Just to clarify, are you using 1 Nokia account on your phone when you subscribed to the service? Were you able to use the add-on features brought by your subscription? BTW, welcome to the Nokia Support Discussions.

How can I choose korean language to convert pdf into word?

I need　to translate the document in Hungle.
To make the speed up,I tried to convert the Pdf document in hungle into word,and realized I can't choose Hungle for OCR.
I wonder why Hungle and Chinese are not seleced as languages for ExprtPdf ,for those countries are imortant for both aspects of economy and culture for Japan.

It seems that Hangul and Chinese is not available for OCR in ExportPDF; see http://helpx.adobe.com/acrobat-com/kb/using-ocr-exportpdf.html
You may need to use Acrobat to OCR and convert Korean and Chinese documents.

Can i convert pdf to word doc for free?

With Adobe XI, it appears that i can convert a pdf to word doc for free, at least that is what the help page shows. However, when i try to convert the document i am led to a subscription page for this to function to be available. It's not expensive,but it is very misleading.

There is a 30-day trial for Acrobat, but not sure it can convert to WORD (though I think it can). The full product can. However, be aware that conversion from PDF to DOCX varys depending on the way the PDF was created. If properly created, the conversion may be almost exact, but more commonly there format issues and such to deal with. There are also different conversion selections that give options to retain text flow versus layout. If you are looking for perfection, then don't be surprised when you don't get it.

Credit card charged twice and still can't convert pdf into word!

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