Credit card charged without my authorization.

HELP!!!! Skype has charged $67.11 to my credit card without my authorization. it's freaking impossoble to contact customer support so how do i get my money back? here's the email that i got from them:
We've delivered your order
It's now ready for you to use. So now what?You should be able to start using your purchase immediately. However, in some cases, you may have to wait up to an hour for it to be activated. If you're still having problems, visit our help section.
Here are your purchase details:Skype Name: [Removed for privacy]
Product name: Skype Credit purchase of €50
Total amount: EUR50.00
Transaction date: Aug 5, 2014
Order number: [removed for privacy]
Order status: Delivered

Hi, vp41179, and welcome to the Community,
I arranged to transfer your post from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect your post's content.
Perhaps this FAQ article may shed some light on what has occurred:
https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Please check your Skype account(s) details to ensure no subscriptions are active.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
If you experience difficulty reaching Skype Customer Service, try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent. Please continue to try -- people are getting through!
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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{removed per forum guidelines}

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Just want to add.
I replied to them for a waiver., and they reply with quite a similar email again, without helping.
The customer service IMO just use a template to answer question. Refer me back to the developer , which is apple itself

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