Credit card fraud via apple online store

Is there an email address to report a credit card fraud made via apple store? Apparently somebody used my wife's ccard details to make a 849€ purchase in an other country. I want to make sure that the transaction will not be carried out.

Use the email form here >  Apple - Support - Mac App Store - Contact Support
And you haven't done so, change the Apple ID password associated wtih the account > Apple - Support - Apple ID
Apple ID: Tips for protecting the security of your account
wife's ccard details to make a 849€ purchase in an other country
Odd that could happen considering credit or debit card credentials must be associated with the same country where you reside.
The Complete Guide to Using the iTunes Store | iLounge Article
Billing policy is the same for both the Mac App and iTunes stores.

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