Credit Card Miss charge - please remove !

Question

I started an account at the end of november, and was charged my 99c per month, plus tax, and recieved a reciept.  Now, my credit card has been charged $16.94, but, i did not order anything, I did not recieve a reciept, and it is not logged in my forms central history account.  Hence, I think this may be a fraud.   Please Please Please have someone remove this charge or at the very least, tell me what it is, so I can determine if I even want the product.

Answer 1

Hi;
The "99 cents" is only for one month as a way to test out the paid version of FormsCentral.  After the first month the rate is $14.99/mo plus taxes.  It sounds to me like the second month was billed and that is the charge that you see.  The "Trial" is now Free for one month instead of 99 cents but the wording is the same:
The FormsCentral free 30-Day trial gives you the option to try the Basic plan features without being charged for the first month. This offer is for North American customers only.  Simply add to cart and enter a credit card to set up your account. After you place your order you will have 30 days to use FormsCentral. At the end of the 30 day trial period your card will automatically be charged the standard subscription rate of $14.99/month USD, unless you cancel your subscription before the end of your trial period (subscriptions cancelled after standard billing has commenced may be eligible for a full or partial refund).  To change or cancel your subscriptions, sign in to your My Adobe account and  select the subscription you want to change or cancel. Under Subscription Info, turn the Auto-renewal setting to ‘Off’. You can continue to use the online service until the end  of the billing cycle.
If you do not need the subscription it can be cancelled, this FAQ describes how to turn off the automatic renewal: http://forums.adobe.com/docs/DOC-2971
If this does not explain your situation please let me know and I can forward to Support. 
Thanks,
Josh