Credit card not accepted in new country... Why / what now?

I just moved to Hong Kong on a temporary basis (one year) and created a new Apple ID for the Hong Kong store. However, Apple won't accept my usual credit card from Switzerland. Why on earth is that?! I have an address and even a bank account here, but since I already have three Swiss credit cards, I really don't want to pay more fees for a fourth one.
How am I supposed to pay for my purchases now? In the US and in Switzerland, you can buy gift cards everywhere but I haven't spotted any in normal stores in HK...

The credit card needs to have been issued by a bank in the country where you are - so if you are in Hong Kong then you can only use a credit card that was issued by a Hong Kong bank and which is registered to your Hong Kong address. Why it is like that I'm not sure.
As far as I know gift cards aren't available in Hong Kong, and as they are country-specific you won't be able to use cards from other countries.
If you don't have, and aren't going to get, a Hong Kong credit card then you will only be able to download free items - creating an account without giving credit card details : http://support.apple.com/kb/HT2534

Similar Messages

  • Good credit card not accepted even tho its the one i've always used

    I recently tried to download a free app via my iPhone. After entering ID and password, I had to verify billing. I entered the same card info I have always used, but was told iTunes would not accept it. I thought perhaps they were no longer taking AmExp. So I entered my Visa number. I was told that my security number had the wrong number of digits, which was wrong. I tried checking with Apple Care, but all I got so far was to make sure all info was exactly as it is with my crds billing info. It is. I am still waiting after 4 days of letting Apple Care know. During that time I tried to buy a song from my computer from the iTunes Store. Same problem. How do I go about getting my store "privileges" back?
    I should add that I had to replace my iPhone a few weeks ago. After that I went thru a period where I kept having to redo my password. Not sure if the issues are related.

    The credit card needs to have been issued by a bank in the country where you are - so if you are in Hong Kong then you can only use a credit card that was issued by a Hong Kong bank and which is registered to your Hong Kong address. Why it is like that I'm not sure.
    As far as I know gift cards aren't available in Hong Kong, and as they are country-specific you won't be able to use cards from other countries.
    If you don't have, and aren't going to get, a Hong Kong credit card then you will only be able to download free items - creating an account without giving credit card details : http://support.apple.com/kb/HT2534

  • Credit Card Not Accepted

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    Every time I try to buy the book it says that 1-Click can't accept my credit card. There is no problem with my card - I use it all the time and confirmed with the company just now. I've triple checked that the number is entered correctly, billing address is right, etc.
    This is my first time ever trying to purchase something through apple online. Am I missing a step?
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    I am also getting an error message: "Your credit card information could not be verified at this time." It keeps saying it over and over, and I have updated all of my billing information both in iPhoto and iTunes.
    I found the other user's information useful because it is 2:30 AM where I am now, and I am going to try it again tomorrow during more regular hours. Maybe the servers are down or whatnot.
    And for a rant of my own, Doug found a solution to his own problem, granted it is not a definitive answer, but Doug is sharing his experience and what he did that helped to work and certainly wasn't ranting. So I really don't see why you are giving him such a hard time.

  • HT5556 My card not accept i dont know why

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    Do you get any error messages when trying to redeem it, and was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • Credit card not accepted on Irish iTunes Store

    I Live in Ireland , and have a Netteller Mastercard, its a pre-paid Mastercard, and was applied for and sent out to my Address in Ireland
    But when i try to use it on the Itunes Store, it says this card is not Valid in Ireland.
    Can this be resolved in anyway, as i only have a pre-paid credit card and a Maestro/
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    If you are an old timer, sometimes the App store gets confused about your account.
    You might be "oldtimer"
    Or you might be "[email protected]"
    This is the situation for me (Yes, I am old and long suffering).
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    Other then that, you might login in to the web interface from your mac and try to update your crdit card info from there. If it's all correct and the card is good it SHOULD go.
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  • How do I change my credit card billing address to another country? The iTunes billing address edit only offers an option for a different State, but my credit card billing address is now New Zealand.

    I recently moved out of the US to another country and changed my billing address at my credit card company to my new country.  Now iTunes won't let me edit my credit card billing information because the "edit" option on the billing address only lets you change states, not countries.  There is a non-spendable balance on my iTunes account because it's an odd amount, and iTunes won't let me change my iTunes store to my new country as long as there is a balance showing in my US iTunes store account.  So I'm stuck.  I can't spend my balance in my account. I can't change the balance to a spendable amount because iTunes no longer accepts my credit card because my credit card's new zip code billing address doesn't match my iTunes account.  I can't change my iTunes account to my new country as long as there is a balance in my US iTunes store.  How can I change my iTunes account information to my new country under these circumstances?

    I am stuck with a similar problem. I moved from Ireland to the UK but for some reason, iTunes would not let me change the country in my payment information, it remains Ireland. I do not have any credit to spend and I still cannot change it. I even set up a new iTunes account and the country still remains uncangable. Hence, I cannot add the details of my UK card as iTunes believes it is set in Ireland. Have you managed to solve your problem?

  • HT1918 i create new apple id with my email then i need to purchase for free but i sign my apple id the store is we have credit card and no none credit card how can i use my apple id now

    give me an example please...
    when you sign up a new apple id then after you finish and you want to use your apple id to sign in your iphone your account is you need to review then after you click the review you need to continue to set up your country then you must be agree the terms and conditions and apple privacy policy after that i click agree your account is must be see no none payment method and i dont have use a credit card because is a new apple id.

    What do you mean 'give me an example please' ? And 'dont have use a credit card' ?
    Unless you follow the instructions on this page when creating a new account : http://support.apple.com/kb/HT2534
    then you will need to enter credit card details before the account can be used in the store.
    If you don't have a credit card then you will need to create a new account, but this time follow the instructions on that HT2534 page when creating it. If you want to use the same email address then you will need to replace it on that account first e.g. via the Store > View Account menu option on your computer's iTunes, http://appleid.apple.com, or by tapping on it in Settings > iTunes & App Store on your phone.

  • HT1918 My iPhone will not accept my new credit card info

    My iPhone will not accept my new credit card

    By 'not accept' you mean ... ? If you are getting an error message then if you post what the message says then somebody on here might be able to try and help.
    For a card to be accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are. If your card is, and if it's being declined, then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • HT1918 istore will not accept my new credit card information

    the istore will not accept  my new credit card info

    By 'not accept' you mean ... ? If you are getting an error message then if you post what the message says then somebody on here might be able to try and help.
    For a card to be accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are. If your card is, and if it's being declined, then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • You will not accept my new credit card number. On...

    How can I obtain more credit as you will not accept my new credit card.  The number has not changed, only the security number has changed.
    Solved!
    Go to Solution.

    Hi,
    To use credit card in purchasing Skype product, you just have to make sure that you have entered your credit card's correct information. If you are not certain with this information, you can contact your bank for more assistance.
    However, if the information you have entered is right, I suggest that you contact us through this link: https://support.skype.com/en/faq/FA1170/ so you can provide us with the error message you are encountering and we can investigate further.
    I also sent you a personal message regarding your purchases. Please check your  private message list by clicking on the envelope icon located at the top right part of the community page once you are signed in.
    Regards,
    Jestoni
    Did this answer your question or resolve your issue?
    Mark it as a solution and click on Kudos button.

  • HT203983 my apple id does not accept my payment method. why? i am using that same visa card the last 5 years!

    my apple id does not accept my payment method. why? i am using that same visa card the last 5 years!

    there may be several reasons why your credit card may be declined by the iTunes store ,
    the reason the iTunes store require c.card when you setup your apple id is for verification purposes
    if you have called the iTunes store in the past about unrecognised charges, or unauthorised activity ,
    then your bank may have blocked your card from being used on the iTunes store, i would recommend contacting your banking institute

  • How can i pay my remaining itunes balance if its not accepting my new card details

    I recently changed my card but because theres a remaining balance its not accepting my new card but how do i clear this balance if not accepting new card

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Why do you have to have a credit card to make a new apple account?

    I want to make a new account but it says I have to have a credit card to make a new one

    Create a NEW account/ID using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

  • When i try to change my payment information on my apple id i get a message "your credit card information does not match your bank's records. please enter a U.S. credit card and matching billing address." why do i do?

    when i try to change my payment information on my apple id i get a message "your credit card information does not match your bank's records. please enter a U.S. credit card and matching billing address." why do i do?

    Please explain

  • HT204266 Hi I have. Money in iTunes I redeemed a card. When I try to buy a film it tries to take money from my credit card not iTunes credit. Why?

    Hi
    I have redeemed an iTunes card and it shows £15 credit. I want to buy a film but it keeps trying to take money from my credit card not credit in iTunes
    WHY? Help please

    If the film is more than 15 pounds, then it has to take the remainder from your cc.

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