Credit card on file
When I purchased Mac OS Lion, I entered credit card information. I thought Apple discards my credit card info after every purchase. So then months later I wanted to use an app store gift card and I clicked on the "buy" button before entering the gift card code thinking that it will ask me for that at checkout. The next thing I know, the software is immediately and automatically downloaded to my computer! I was surprised! Turns out Apple went right ahead and charged the credit card on file. I emailed them and said "whoa, whoa whoa, don't that!! I have a credit card on file with amazon.com but even amazon ASKS me how I want to pay at check-out time! I think it's sneaky of Apple to not ask me how I want to pay!" So they credited my credit card account and I now learned how to register the gift card so that my app store account now has my gift card $ value in the system for me to use at my next purchase. Since then, I went to my profile and permanently deleted my credit card info so that Apple doesn't "conveniently charge my credit card again without asking me".
Another sneaky thing that Apple does is that the cost of the app does not include tax thereby making it difficult to spend say a $15 gift card for a $14.99 app. You still have to spend out-of-pocket money for the tax. Even if you were to choose an app that costs less, with tax included, you now have something like $1.75 left over on the gift card which you can't use for anything unless, once again, you spend out-of-pocket money. Basically, Apple doesn't allow you to make "neat" purchases. One way or another, it makes you spend more. Please understand this is not an issue of me being petty. I just don't like it when multi-milion dollar companies steal pennies from me when I try to buy something.
Anyway, my question is this: even though Apple credited my credit card, I still have the app in my computer. The Apple customer service rep said I can re-purchase it using my gift card. Why would I do that if I already have the app on my computer and my credit card has been credited? Doesn't Apple know that I have the app already? How do I "return it"?
Apple is not being sneaky. You are just uninformed about how things work in the iTunes and Mac App Stores. Nowhere did you read anything to lead you to believe that your bank card information would be discarded after the first use. That is something that you made up in your head.
The tax situation in the USA is different than most other countries. Here in Mexico, as well as many other countries, there is a federally mandated tax of a given percent of the purchase. That tax is nationwide, so wherever I may live in Mexico the tax is the same. That is not true in the USA. Every state and even every city can levy its own tax on the sale, so the price of an item plus the tax will be a slightly different total everywhere you buy the item. For that reason the prices in the MAS do not have the tax included. The tax is added at check out when it is established where you are located and the tax for your location is applied.
The reason that Apple expects that you will repurchase the app with the gift card is because Apple is expecting you to be honest. You were ignorant of how to correctly redeem a gift card and the system charged your bank card on file. Apple has credited the charge to your bank card because you have complained about your own ignorance of how the system actually works. Apple expects that as an honest person you will delete the app for which you have been reimbursed. Apple expects that if you still wish to have the app that you will properly redeem the gift card and purchase the app.
So at this point, the real question is - Are you an honest person?
Similar Messages
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How do I create an iTunes account without placing a credit card on file?
Can I just use a gift card or will they still require a credit card on file as well?
Unless you sign up for iTunes Match, upgrade your iCloud storage, or gift content, an iTunes gift card will be enough.
(122898) -
iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening???
Any time you've changed anything in your billing, it does this once to very things.
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HT3702 How can I remove my credit card on file?
How can I remove my credit card on file?
Changing Account Information
http://support.apple.com/kb/HT1918
Changing iTunes Store Account
http://support.apple.com/kb/HT1311 -
HT201303 how do i remove a credit card on file on my apple account
how do i remove a credit card on file from my apple account?
How do I remove my credit card info from my account
From the More Like This on the right -
HT201303 How do I change credit card on file
I want to use a iTunes gift card not my credit card on file?
Once you redeem your gift card, all purhcases will be charged to it insead of your credit card. If your gift card amount runs out, then your credit card is charged. =)
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I have been buying apps for a long time without a problem using my credit card on file. All of a sudden itunes is not recognizing my card which is in good standing. All the info is correct but itunes/apple says it doesn't match the bank info. Any ideas?
Answered in your Other post on this Topic...
https://discussions.apple.com/message/24053626#24053626 -
why am I getting a message suddenly that I am exceeding the gift card limit on my iTunes id for buying gift cards? I have never had a problem before and have a good credit card on file. I bought a $50 card for my son and then went to buy another one and it was refused and has continued to be for a week telling me a I am exceeding the gift card limit for my account? Insights here?
Interesting.
Didn't know Apple accepted PayPal as a payment option in some Stores. Cause they sure don't over here. -
I set up my new apple Id but when I go to iTunes it won't let me continue without a credit card on file how do I set it up without a credit card
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
HT201303 Hi trying to change my credit card on file and it won't let me
Hi,
Trying to change my credit card on file and it won't let me.Why won't it let you? Is there an error? More information is needed to assist you.
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I received a $15.00 gift card. All but $.99 has been used. I want to make other purchases but can't as I'll be over the .99 with the tax......Of course I have a credit card on file, someone please tell me what to do in order to make another purchase?
Thanks.JaniNY wrote:
I thought of that, but my question is does it automatically flip to the CC.
Yes.
If you have a gift card balance, iTunes will use that.
If the total is more than that, the difference will be charged to your credit card.
You need do nothing.
See this -> iTunes Store: How to redeem a code
Free song credits are redeemed first.
If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy. -
How can i renew my iMatch subscription from one of the 3 $25 gift cards i recently redeemed into my iTunes account, rather than having a credit card on file? That is how I originally paid for it, and since it just expired it is not letting me renew it. Any help is appreciated..
Why are SO many people asking this question, and no one is answering? Why does no one at Apple ever answer these "support" discussions? It's just millions of people upset for various reasons (such as broken off buttons on the iPhone 4S that my poor mother has experienced, among thousands and thousands of others with ZERO help from Apple). And the only people who do find help here, get it from others who find workarounds without Apple's help.
I also have the same question as above, (and the thousands of others do as well - do a quick Google search or just look at all the similar posts to the right). I've tried to call Apple, and I keep getting re-directed to their website. I search their website, and no answer is provided. PLEASE RESPOND Apple. Geez louise. For such a profitable company, they sure don't help their customers very well. I have so many Apple products, I can't even count.
Your customer "support" is shameful, Apple. Unbelievably bad. #apple #fail -
They say I have too many credit cards on file for my username- purchase cancelled. I use gift cards for gaming purchases (Visa,MC) so I have used a few, but its a gift card.
This is most likely a security precaution since they probably assume that someone using multiple credit cards over a short period of time may well have stolen them. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store and request assistance.
Regards. -
I used my phone to scan in a $25.00 gift card. Once I saw my balance change to the $25.00 I threw the card away. I checked my balance the next day and it was $0. I made a purchase to just to double check and my credit card on file was charged. No one has access to my phone except for myself. How do I get the $25.00 back without the card?
Call iTunes store support. No one here can do anything about it. This is a user forum.
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Do you have to have a credit card on file to gift an app or song - even if you have more than enough iTunes card credit?
Yes, you need a credit card. You cannot use a credit balance to give a gift.
Regards. -
I want to download an album from Canada, it will not let me use my credit card on file, why?
You can buy ONLY from the itunes store of your country of residence ( as proven by the valid billing address in your credit card) AND ONLY while inside the borders of that country.
You would have to buy it elsewhere - Amazon, Wal-Mart, etc.
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