Credit Cards for personal information - REQUIRED

Question

Don't ever again ask someone for their driver's license..... it is an invasion of privacy. Quite frankly, it's none of your company's business who I am or what my address is. If I were dumb enough to comply, there is no guanantee that your company can offer that would ensure that my personal information would be safe from theft or use by your company at a later date for whatever purpose that you decide to use it for. In other words, it's not a good idea to hand over such info that would be entered into a database outside of my control.
If I was applying for credit... then okay, you need it.
I just recently ran into this problem in your North San Antonio store IH10.
I was attempting to return a product that quit working and I was told that your company's policy was to enter my info into your computer.
When I refused to give up my personal information, I was told that I could not return any item without complying....????????
What made matters worse, I purchased an extended warranty that made me feel more comfortable about my purchase that was not able to use as well.
Now, I could understand the excuse that your store director used and claimed to try and justify this stupid policy with... "we need to get this information to help us prevent fraud".
After that stupid remark, I reminded him that I not only have the original package, receipt, the exact credit card that was used to purchase the item and a matching driver's license, THAT HE COULD LOOK AT, that proves who I am and that he could use to validate the sale.
But that was not good enough because it's your company's policy.......  What a crock of garbage.
I quickly summized that it's your company's intent is to use my information for whatever purpose that you choose in the future. Otherwise, my complete documention would be sufficient to prove that this transaction was legitimate. In other words, you are trying to extort imformation from your customers.  HOW DISGUSTING
So, I have come to the conclusion that I will never do business with you jackasses ever again.

Answer 1

I have a suggestion. Why don't you set up a system that would be specific to each customer with a unique "in-house" I.D. that would identify the customer for tracking puposes as you see fit.
That will accomplish your goals without adding to the idenity theft problem. I wouldn't have a problem with using my email address as anidentifier.... it's already out there. A lot of companies use that now.
I don't intend to be cruel or insulting here... so please don't take it as such. But do you have any idea what you are suggesting? Do you realize the cost in this? I work for the government where I.D. cards are used and made on a daily basis. I see the administrative costs for this and I would really and truly hate to see such a burden of a cost on BestBuy. I also don't see them paying such a price for I.D. cards. There are nearly 314 million people in the U.S according to the 2012 census. and about 240.83 million of those people are above the age of 18. 
Now just breaking this down even further to stay fair here... Microsoft makes out like that 200 million copies of Windows 8 licenses have been sold so far.even though realistiically you could cut down that number to less than 100 million considering not all licenses are going to be in use. You may have 60 million licenses in use. This data was took from the U.S. census and also from Computer World in 2013.
A printer that makes I.D. badges can cost you $600 and up easily. I don't know the specific amount of of stores BestBuy owns however, I do know it's over 1,000. 
So right there you are looking at a $60,000 investment by itself. We already talking big money! The actual I.D. card itself will cost the company somewhere around 50 cents to a dollar PER plastic card, that's right. That's a lot of money for a card.
I just don't logically seeing this being a viable solution sorry. Again I mean no disrespect intended but I felt I needed to alert you of the actual prices of stuff such as this.
I am not affiliated with Best Buy nor have I ever been employed by Best Buy. All of my thoughts and posts are of my own opinion and personal experience.
I may not always know the right answer, but I will always tell you what I do know. I also do free computer analysis and consultation via private message.