Credit check issue

Dear Gurus,
Greetings.
We are successfully running Credit management in our Client's place. Today, for a couple of customers at one Location, there was no Credit check. Though the Customer had some Debit balance, system allowed the end user to create Sales Order, Delivery doc., and Billing without any Warning / Error message. Kindly remember Credit Management is already running for some time now at their place.
Now for one customer we tried to raise another sales cycle to just check and it was blocking as usual !!
Now they have raised an issue expecting an Audit objection. I have checked and everything is OK. What else can I do to find out why this happened and what can I do to stop this from happening in future.
Your early help is very much desired.
Thanks and regards.
Venkat - Hyd

It was very informative, but since the transaction has been completed I am not having any open document values for Info structure to be updated (except ofcourse Open Items, which is not dealt in this report).
Kindly remember this transaction has been completed, where my problem is the Credit check did not seems to have been carried out and I am trying to do a Postmortem job to find out why the mandatory Credit check did not take place, which should have blocked this transaction at Delivery level itself.
In the normal procedure, all Delivery documents will be saved and will get a Delivery Credit Block and they will be released by our Core user, who has raised the issue saying the end user was able to complete the entire cycle with out going through him to release the Credit block and ofcourse the end user does not have authorization to release a Credit block.
So what else can I do now??
Regards

Similar Messages

Credit Check Issue in R12.1.2

Hi,
I just want to have a test for the standard credit check process in EBS and then consider the customization to it. But I failed to finish the standard process test. Could you please help me to identify my issue?
Below is the setup i did for the credit check:
1. credit rule
2. transaction type with the credit rule above associated
3. payment term credit check box checked
4. customer bill-to site , credit check check box checked and order limit, overall order limit are both set to 50 EUR
after the setup I create a sales order using the customer and transaction type and payment term setup above, and the total amount for the order is over 10000EUR, but it successfully booked without any credit hold.
I wonder is there anything I miss to setup?
Best Regards
Terrence

Hello,
1. Do you calculate exposure "online" or by request( pre-calculated in rule definition)?
2. Look at ORDER MANAGEMENT CREDIT CHECK / EXPOSURE SETUP [ID 444837.1] note from 11.5.10 but process is the same.
3. It is hard to find what is wrong and I had solution:) How to generate the Tax debug file for transactions in Sales Order form [ID 791080.1] After this you will know what standard pck you should customize( I had to exclude some translation types from AR during booking and this worked).
Regards,
Luko

Credit check issue in third party order

Dear all,
We are facing some issues related to credit management data for one of our customer. I need your valuable inputs for below mentioned queries-
1. As a genaral question- When we releases a SO through VKM* How the system calculated the " Released Credit Value of the document".
2- For one of the customers, the FD33 shows a Sales value X USD. As i see the split of this sales value , this X USD amounts to OPEN DELIVERIES. Both Open So and Open billing are zero. We tried to check with no. of tcodes to find out the open values but no such Open delv document is appeared.
In VC/2, it only shows Open SO, no open deliveries are there.
So i tried with simulation program RVKRED88, and found 5 third party Sales documents , against which some value is coming under the Open delivery value and it sums up to the value as coming in FD33.
I have a few questions on this-
> All the SO in output are Third party SO, against which PO has been created, ( Third party So> PR> PO> MIRO--> billing) and all are in status OPEN, so how come they are showing value in OPEN DELIVERY ?
--> The value appearing against these third party SO is Not equal to items value/net value, it is a complete different value than appearing in SO. But in SO changes history , the same value is coming AS RELEASED CREDIT VALUE. How is it being calculated?
For eg- for one of the Third party SO , the value coming in RVKRED88 is 29573.53 USD,
                                                            net value in So= 24,120.00 USD, Qty = 6000 PC , Credit price= 4.02 USD
                                                            Credit value of So in VBAk= 29573.53 USD
                                                           SO created , released on 08.July.2011, confirmed schedule line =08.Oct.2011
Credit settings- Static check + Credit active Item cat and SO , Open So and open delv are ticked in credit settings.
Kindly help in the analysis.
many thanks in advance for the inputs.

Hi Dharmendra,
1. When we release a sales order using VKM* transaction S066 information structure and OEIKW field is updated which increases open order value.
2. If there is mismatch in the values of credit related fields run RVKRED77 (Re-organisation of credit in case of update errors) this will update all the credit data for a Payer customer in real time. RVKRED88 is simulation mode.
3. Updating of values related to credit is controlled by the update group assigned to credit control area. If system is not able to update using the assigned update group it will automatically try updating using the next update group. Below is the text of SAP Help.
If a document cannot be processed with the update group you specify, the system determines the next possible update it can carry out. For example, you select Update group 000012 which, at delivery, reduces the open order value and increases the open delivery value. Assume that one item in the order is not relevant for delivery. In this case, the system automatically determines Update group 000018 for this item. Update group 000018 increases the open delivery value for the order item. The system uses the confirmed quantity of delivery-relevant schedule lines to update the order value
As you know in OVA8 transaction credit control area, Risk category, credit group and currency are assigned to update group.

Static credit check: credit limit exceeded for consignment issue delivery

Hi,
We are encountering a credit limit exceeded error in delivery creation for a consignment issue.
In SPRO config "Credit limit check for order types", no credit limit check is assigned to the order type. However, there is one assigned for the delivery type. Also, for CCAr/Risk cat./CG combination in OVA8 (Auto Credit Block Delivery), static credit check has been activated with error message reaction. Open orders and open deliveries were also activated. Customer exceeded credit exposure but user cannot release the order in any VKMx transactions as no credit limit check is assigned to the order type.
Given that this is the current setup, and the following conditions:
1. Credit limit for the customer cannot be increased
2. Oldest open item cannot be cleared just yet
Is there any way that we can proceed with delivery creation for this customer? The other order types have credit limit check so credit management team was able to release them. However, we are unsure on how to proceed with this consignment order. Kindly advise and thank you in advance for your help.

We are encountering a credit limit exceeded error in delivery creation for a consignment issue.
but user cannot release the order in any VKMx transactions as no credit limit check is assigned to the order type.
Looks contradictory and it may need to run report RVKRED77 to reorganization of open credit values. Try to run the report in test system and then run in production system. After running the report, the use must be able to release in VKM* transaction.
Regards,

Credit check at goods issue and release authorziation based on value

Hi,
I am doing credit management config. My reqmt. is to have credit check at goods issue only. Done this through credit group in automatic credit management config. I have used static check with both open orders and open deliveries checked.
open sales order (delivery not created) value is not updating in the credit exposure field in FD32 can u tell me what can be the problem (I have maintained the subtotal value A in pricing procedure)
My 2nd requirement is based on the range of credit value, documents should be released. i.e., Credit limit is 1Lakh. Now when it exceeds by 50000, credit manager is authorized to release in VKM5. If it exceeds & between 50000 - 1Lakh, Finance Head should be authorized to release in VKM5 and finally it exceeds above 1Lakh , VP Finance should be authorized to release. How do we handle this, pls. give me solution for the above scenario
Thanks
Dhina

HI
> I am doing credit management config. My reqmt. is to have credit check at goods issue only. Done this through credit group in automatic credit management config. I have used static check with both open orders and open deliveries checked.
> open sales order (delivery not created) value is not updating in the credit exposure field in FD32 can u tell me what can be the problem (I have maintained the subtotal value A in pricing procedure)
Please Check the OSS Note 18613 that gives the check list for credit management setings
> My 2nd requirement is based on the range of credit value, documents should be released. i.e., Credit limit is 1Lakh. Now when it exceeds by 50000, credit manager is authorized to release in VKM5. If it exceeds & between 50000 - 1Lakh, Finance Head should be authorized to release in VKM5 and finally it exceeds above 1Lakh , VP Finance should be authorized to release. How do we handle this, pls. give me solution for the above scenario
Please discuss with your ABAP and Basis Consultant.
Regards,
Phani Prasad

Credi Check Management issue - FSCM

Hi guru's
We have a issue in FSCM. We have defined a business partner in TC:BP and credit limit has been defined 5000 $ but when i am doing sales order for 15000$ system is not asking any credit check message. It was auto released for this SO only. Usually when we create SO system should check credit limit before saving it. but in our case system does carry any credit limit check even though it was higher than the limti defined. what could be the reason?
Can anybody send your advices/thoughts on this issue
Regards,
Krishna

Hi Krishna,
Please check following points:
1. Check the credit process configured i.e. Item category, Assignment of Sales Order type or Delivery order type to CM, automatic credit control
2. Check confirmed qty in the schedule line item of Sales Order
3. Check Credit Master data of the customer - T code FD32
Thanks & Regards,
Santosh

R12.1.3 receivables - Credit Check Failure Issue

Hello,
We have few customers who have Credit Limit setup at customer level. These customers do not have credit limit set up at site levels. Or, in other words, the site level profile does not exist.
For e.g. a customer has following credit limits.
Customer Credit Limit: $7500.00
Order Credit Limit: $7500.00
Note that both types of credit limit has the same amount.
Now the problem is this: when entering and booking a Sales Order in Order Management, It does not apply any Credit Check Failure hold. Even if the Order amount for just one sales order exceeds $7500, it does NOT apply any credit check failure hold.
Same is the problem with Customer Credit limit. If there are 5 sales orders for a given customer and their grand total is exceeding $7500.00 it does NOT apply any credit check failure hold.
Has any one encountered this issue? What is causing this? What am I missing? Please advise.
Darsh

Hi Darsh,
Hope you have done the following...
1) On the Profile: Transaction Tab, ensure the credit check box is checked
2) On the payment terms aswell, ensure the credit check box is checked
3) if you are using any multi currency..make sure the currency is specified at customer profile with amount limits..
Thanks
-Arif.

Credit Check with Third Party Process

Hi Gurz,
I know about third party process but my problem is with credit check of the customers.
If customer has not got enough credit limit to process the order in normal senario credit controller has to manually release the order as system blocks it. In third party process system will give you warning message when saving sales order about customer credit limit but allows you to save sales order. Once saving sales order it authomatically creates Purchase Requisition. From PR purchasing creates P.O. with out knowing about customer credit limit issue. and so on. In other words goods supplied to customer even though credit limit has exceeded. This user don't know untill raising the invoice to the customer which is too late.
Can we stop creating Purchase requisition or block purchase requistion for credit check ? or there are better way of handling the process for credit check?
Thanks in advance

Hi,
Try to implement OSS note -738171 - Delivery block does not influence purchase requisition.
Following is the details of the note;
Summary
Symptom
The delivery block in a sales order does not prevent the generattion of the purchase requisition in a third-party or individual purchase order item. Regardless of the Customizing settings in the delivery block, the system confirms the TAB or TAS item and generates the purchase requisition.
More Terms
Order, purchase requisition, PReq, TAB, individual purchase order, individual purchase order item, TAS, third-party, third-party item, SD order, delivery block, VBAK-LIFSK, VBEP-LIFSP
Cause and Prerequisites
Solution
Create a user-specific user requirement (for example, 902: BEDINGUNG_PRUEFEN_902 in Include LV07A902) as a copy of standard user requirement 102 and assign it to requirement 'Preq' by using Transaction OVB5.
In the source code of the user-requirement, program a check for the delivery block which, if necessary, triggers an ERROR_EXCEPTION which prevents the generation of the purchase requisition.
You can use the existing check for the credit block as a template.
Regards,

Credit check for existing Verizon customer

Hello! I am looking for some assistance. I recently received an email from BB about a 2500 point Reward Zone bonus for buying a new phone w/ a two year plan. I am currently on my mother-in-law's family plan but due for an upgrade. After going through all the checkout steps, I was met with a request for a credit check for my mother-in-law. This makes little sense to me, as we have been Verizon customers for years and have a total of four accounts with them under this plan. If we are longstanding customers with Verizon, why does Best Buy claim Verizon needs to do a credit check? I know one wouldn't be necessary if we were to go to an authorized Verizon dealer for this purchase. So how can BB claim the check isn't for themselves when Verizon already has no issue with the account's credit?
I would love the bonus points but I'm not about to dent my mom-in-law's credit with a credit check. It sours me on ever going through Best Buy for any mobile service in the future. If Verizon is fine with the account and the current credit status, why does BB force one on us while claiming it's for a company that alreayd has no issue with the account holder's credit score?

All credit checks are done through the carrier. Verizon does periodically request updated an credit report, even when performing an upgrade. This same process would take place no matter where you get your phone -- Best Buy, Verizon corporate stores, or other third-party dealers.
Dan K. | Mobile Specialty Stores
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.

Open sales order value for credit check need to be changed (S066)

Hi all,
I need to change open sales order value which is already there in S066 table.
Previously we had used open order value for credit check. Open order values are already updated in the S066 table.
Now we dont want to consider open order value for credit check (which is already included in the credit exposure field in FD32).
When we create sales order system is taking old open order value for credit. Now i have changed not to update open order value for credit check. Now its not updating open order value. But my issue is how to change existing or (previous) open order value for credit?
Can i change S066 table data directly to '0'. Is it advisable to chage open order value directly from this table?
Please advise me.
Regards,
Babu
Edited by: babs on May 19, 2010 4:26 PM

Hi Babs,
If you doesn't want to reflect the open order value in the structure for this order value ,If the order is not processed kindly delete the line items and the order. Then save the document. Then try to see the structure S066.. This will be modified.
If you want to modify the value then follow the below process.
Otherwise delete the line item in the order and change the pricing date and the document date. Re enter the line item again so that it will take it up the new changes.
I hope it will help.
Regards,
SK

Expired Scheduling Agreements still in Credit Check / Rescheduling

Hello everyone,
I am running into an issue with expired Scheduling Agreements on the SD side (VA31,VA32, etc.). There are many Scheduling Agreements that expired on a range of dates from 2005 to 2009, SA's that customers will not send JIT delivery schedules for anymore and are basically just out in the open and unused. The issue is that these Scheduling Agreements are still being taken into account when a credit check is run. Additionally, when our rescheduling jobs run at off-hour times, the system is still attempting to allocate materials to these orders. The main problem with this is that it causes additional processing time for the rescheduling job.
The current business process for these old Scheduling Agreements is to reject all the line items within the applicable SA, and as a result our rescheduling jobs avoid these orders, and they do not show up in VKM4. However, the Valid To date in the SA is clearly in the past and I'm wondering if there is a way to have these closed without having to reject every line item.
Any help would be greatly appreciated.

Andy
For credit check I would recommend:
1) Using your own routine to exclude expired sch agreements in OVA8- Document controlling- 'No credit check' field.
2) rejecting at header level/ using "mass'.
For Rescheduling
1) Using button "Unconfirmed documents required" checked.
2) Creating your own copy of the program SDV03V02 including document number, document type in the selection fields and creating a variant excluding specific, expired Sch Agreements. To reduce processing time, you may also try the 'divide and rule' policy and execute several parallel/serial runs by using ranges of materials, plants, document types. I am sure you might have already tried this.
Hope this helps.

Item having 0 price is going through credit check

Hi,
We are facing following issue-
Our sales order is having multiple line items including a line item which creates network.
When we enter the line items with price in sales order, the sales order goes into credit check. Then we review & release the sales order from credit check.
Then we enter the item which creates network. This item is having 0 price (Not relevant for pricing). However, when we enter this line item, sales order is going again in credit check.
Ideally since this item is not relevant for pricing, SAP should not again put credit block.
Have anybody faced similar issue?
Appreciate your help in advance,
Shashi

Hi Shashi,
Please check whether the "credit check" is active for the item category used for creating network. This setting is there in item category configuration. We faced the similar issue and when we removed the credit check from item category, the issue got resolved.
Thank you,
Shirish

Credit Check on Sale Order

Dear Friends,
Right now the credit check is on Delivery Order. It displays error message when doing PGI for Gross Value (Price + Tax). Now I want to do it for Sale Order Level.
I did all changes according to the following; but on sale order the error message is only for (Price). It is not including tax value. Your assistance is required....
1. Transaction OB38
Check which credit control area is assigned to the company code.
Company code:
Credit control area:
2. Transaction OVFL
Check which credit control area is assigned to the sales area.
Sales area:
Credit control area:
3. Transaction XD02 or VD02
Check which credit control area is assigned to the payer.
Payer:
Credit control area:
4. Transaction SE37
Is user exit EXIT_SAPFV45K_001 being used?
5. Transaction OBZK
For the settings under items 2 - 4, field "All company codes" must be
marked in Transaction OB45, or the credit control area must be entered
under the relevant company code in table T001CM of the credit control
areas allowed.
Company code:
6. Settings for the credit checks
7. Transaction OVAK
Which settings do exist for the sales document type used?
Sales document:
Check credit:
Credit group:
8. Transaction OVAD
Which settings do exist for the delivery type used?
Delivery type:
Credit group for delivery:
Credit group for goods issue:
9. Transaction OB01
Credit management/Change risk category
Definition of the risk category for each credit control area. You can
use Transaction FD32 to assign this risk category to a credit account.
10. Transaction OVA8
Here, the individual credit checks for key fields
- credit control area
- risk category
- credit group
are set. Take these key fields from the above settings and go
to the detail screen. In particular, check whether fields
"Reaction" and "Status/block" are set correctly. To carry out
follow-up actions in case of a credit block, the credit check
status must be set (field "Status/block").
11. Transaction FD32
Credit master data for the payer of the relevant document.
Credit account:
Credit limit:
Risk category:
Currency:
12. Settings for updating the credit values
Update of the credit values is required for the limit check (static or
dynamic credit limit check).
13. You want the item to be relevant for billing. If an item is not
relevant for billing or for pro forma billing, no update occurs.
14. Transaction OVA7
Update of the credit value is active for the corresponding item type
if the check box is marked. This field corresponds to field "Active
receivable" in Transaction VOV7.
Item type:
Active receivable:
15. Transaction V/08, Pricing
In the pricing procedure used for pricing, subtotal "A" must be
entered in a line for determining the credit value (mark the pricing
procedure and doubleclick on "Control"). Usually, the net value plus
taxes is used. This way the system is determined to use this subtotal
for credit pricing. The credit price is stored in field VBAP-CMPRE and
used for update and credit check.
You can find the used pricing procedure of the order under "Item ->
Condition -> Analysis".
Pricing procedure:
Line with subtotal = 'A':
16. Transaction OB45
Which update group (field "Update") do you use in the relevant credit
control area? The default setting is "12". If you use another update
group, check whether this is fine with you. If you open an OSS
message, please tell us the alternative update group.
Credit control area:
Update:
17. Transaction OMO1
Which kind of update did you choose for structure S066? In any case,
"Synchronous update (1)" has to be chosen as the kind of update. All
other settings will lead to errors.
Regards,
Shahbaz

Dear Lakshmipathi,
Yes, "A" is there.
Regards,
Shahbaz

Credit Check not occurring for Customer with Partial Credit limit existing

Hi,
I have a scenario
1) where, if credit limit is crossed, then on creation of order I get an credit check even when i have not entered materials in sales order.
2) Partial Credit limit is pending (for e.g Credit limit of 100, 50 is still pending) when i create a new order with unconfirmed quantity, for amount 100, there is no credit check happening. (system should give message for extra amount 50)
Can I please get guidance on this issue.(2nd point)
Thanks & Regards,
Ganesh.

HI Ganesh,
Your issue is not clear. What do you mean by
2) Partial Credit limit is pending (for e.g Credit limit of 100, 50 is still pending) when i create a new order with unconfirmed quantity, for amount 100, there is no credit check happening. (system should give message for extra amount 50)
Please explain clearly
Thanks
Jobi

Credit check for delivery

Hi, I met some issues need your help!
Currently, I have set the credit limit check at delivery level.and the reaction status is B(error message)
and define a table Z_LOG for record the relevant infomation by user-exit.
1. Create sales order with VA01, and write down the relevant information into Z_LOG.
2. Create delivery with VL01N. if this document has exceed the limit value,The system will appears an error
message and failed to create. but I want to record this error message into Z_LOG base on the
sales document. Have any user-exit to solve this problem?? Thanks a lot!
The structure of Z_LOG as below.
SO, SOItem, Material, Q'ty, Delivery, Delivery Item. Error.

Hi
Please check if you have assigned the credit group to delivery document and respective credit checks are maintained in Automatic credit check with the credit group used to delivery. Also check the static and dynamic check are ticked according to your requirement and ticked in block as well.
If still you are facing the problem please check FD32 and check if proper delivery cost is excuted when you create delivies and the credit limit get used. In short check your info structures are properly updated.

Credit check issue

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