Credit Classification is null in the call to create credit request api

Hi All,
We are currently working on the implementation of Credit Management module. The plan is to integrate it with Orders Management. When an order is created above a specified credit limit for a customer, a credit review request is submitted. This is done from Order Management side through the seeded procedure OE_CREDIT_CHECK_ORDER_PVT. In this procedure, the call to the API, the credit classification is passed as null. As a result the credit application cannot be processed further. Is any Oracle Patch required to fix this issue. Morevover we cannot update the table with credit classification, since the credit application is in submitted state.
           AR_CMGT_CREDIT_REQUEST_API.Create_credit_request
           ( p_api_version           => 1.0
           , p_init_msg_list         => FND_API.G_FALSE
           , p_commit                => FND_API.G_FALSE
           , p_validation_level      => FND_API.G_VALID_LEVEL_FULL
           , x_return_status         => x_return_status
           , x_msg_count             => l_msg_count
           , x_msg_data              => l_msg_data
           , p_application_number    => NULL
           , p_application_date      => SYSDATE
           , p_requestor_type        => NULL
           , p_requestor_id          => fnd_global.employee_id
           , p_review_type           => 'ORDER_HOLD'
           , p_credit_classification => NULL
           , p_requested_amount      => l_total_exposure
           , p_requested_currency    => l_limit_curr_code
           , p_trx_amount            => g_order
           , p_trx_currency          => p_header_rec.transactional_curr_code
           , p_credit_type           => 'TRADE'
           , p_term_length           => NULL --the unit is no of months
           , p_credit_check_rule_id =>
                   p_credit_check_rule_rec.credit_check_rule_id
           , p_credit_request_status => 'SUBMIT'
           , p_party_id              => l_review_party_id --bug 5907331
           , p_cust_account_id       => l_customer_id
           , p_cust_acct_site_id     => NULL
           , p_site_use_id           => l_site_use_id
           , p_contact_party_id      => NULL --party_id of the pseudo party
           , p_notes                 => NULL --contact relationship.
           , p_source_org_id         => l_source_org_id
           , p_source_user_id        => l_source_user_id
           , p_source_resp_id        => l_source_resp_id
           , p_source_appln_id       => l_source_appln_id
           , p_source_security_group_id => l_source_security_group_id
           , p_source_name           => 'OM'
           , p_source_column1        => p_header_rec.header_id
           , p_source_column2        => p_header_rec.order_number
           , p_source_column3        => 'ORDER'
           , p_credit_request_id     => l_request_id
Please let me know the solution.
Warm Regards,
Vivek.

Hello，
     MDM Version is 5.5.65.86
         Portal
         sap.com/SAP-JEECOR 7.00 SP18 (1000.7.00.18.0.20081123155626) 20091203155047
         sap.com/SAP-JEE 7.00 SP18 (1000.7.00.18.0.20081123155510) 20091203154825
         sap.com MDM_JAVA_API 5.50 SP6 (1000.5.50.6.5.20100120101105) SAP AG SAP AG 20100204091131
         sap.com MDM_WEB_SERVICES 550 SP6 (1000.550.0.6.5.20100117165943) SAP AG MAIN_MDM55VA_C 20100204091208
this problem happened after our P system upgrade from 5.5.65.76 to 5.5.65.86,sometime when our MDM upgrade,SAP supply correspond WEBSERVICE jar, but this time ,SAP does not supply the correspond WEBSERVICE JAR file.we used WEBSERVICE JAR is the one that correspond with 5.5.65.76 may be this is the isuue causation

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Message was edited by:
happy_life

Comments inlined:
does making objects equal null help the gc handle
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                                   MY_END_MP,
                                   MY_FROM_DATE,
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end if;
END;My questions are:
After initializing, set and/or reset the global variable for the saved database table,
do I copy the above code (i.e. the "entire" code in the "WHEN-BUTTON-PRESSED" Trigger for the PB-Search) to the WHEN-NEW-FORM-INSTANCE-trigger, or other trigger(s), of FormA to automate the Query Search whenever there is a successful database commit/save? Or
is there a simple way to activate the code in the "WHEN-BUTTON-PRESSED" Trigger for the PB-Search of FormA? Or
is there a simple way to activate the EXECUTE_QUERY(ALL_RECORDS) command in the WHEN-NEW-FORM-INSTANCE-trigger or other trigger(s) of FormA ?
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Message was edited by: John H

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2014-03-23 23:02:31:784 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:03:00:176 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:03:03:724 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:03:32:131 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:03:35:766 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:04:04:158 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:04:07:808 INFO QM0001 Unable to retrieve 'recording storage location' with error '-1'. Retries will occur automatically.
2014-03-23 23:09:43:225 INFO STD0004 Client <Primary_CTI> connected to service at <10.10.10.5>.
2014-03-23 23:27:01:859 INFO CTI0001 An error was received from the QM CTI Server for client with MAC address '': 'Provider Down.'
ctiservice.log
2014-03-23 23:04:44,578 INFO QMCT0000 Server is listening at port <52102>.
2014-03-23 23:04:50,022 INFO QMCT0000 Opening JTAPI Provider Primary='10.10.10.2' Username='QM'...
2014-03-23 23:04:52,471 INFO QMCT0000 SQM CTI Service ready.
2014-03-23 23:05:49,006 INFO QMCT0000 Client Connected <10.10.10.5>
2014-03-23 23:05:49,053 INFO QMCT0000 Sending Response <10.10.10.5>: Head[26,158,1]InvokeId=1;StatusCode=0;StatusText=OK;StatusMemory=0,0439;StatusThreads=0,0033;<
2014-03-23 23:06:14,590 INFO QMCT0000 TimeoutTimer[HeartbeatTimer] Timeout Items=0 - FreeMem=4784304 TotalMem=16252928 MaxMem=259522560.
2014-03-23 23:09:43,225 INFO QMCT0000 Client Connected <10.10.10.5>
2014-03-23 23:09:44,223 INFO QMCT0000 Sending Response <10.10.10.5>: Head[26,158,1]InvokeId=1;StatusCode=0;StatusText=OK;StatusMemory=0,0446;StatusThreads=0,0033;<
2014-03-23 23:09:44,239 INFO QMCT0000 <Agent[type=Network,dev=SEP000C298D44C2,ip=10.10.10.5,id=1.PC2]> created successfully.
2014-03-23 23:09:44,254 INFO QMCT0000 <Agent[type=Network,dev=SEP000C298D44C2,ip=10.10.10.5,id=1.PC2]> registered successfully.
2014-03-23 23:09:44,254 INFO QMCT0000 <Agent[type=Network,dev=SEP000C290478A3,ip=10.10.10.5,id=1.PC3]> created successfully.
2014-03-23 23:09:44,254 INFO QMCT0000 <Agent[type=Network,dev=SEP000C290478A3,ip=10.10.10.5,id=1.PC3]> registered successfully.
2014-03-23 23:09:44,270 INFO QMCT0000 <Agent[type=Network,dev=SEP000C29B5DB52,ip=10.10.10.5,id=1.PC1]> created successfully.
2014-03-23 23:09:44,270 INFO QMCT0000 <Agent[type=Network,dev=SEP000C29B5DB52,ip=10.10.10.5,id=1.PC1]> registered successfully.
2014-03-23 23:15:43,039 INFO QMCT0000 Client Connected <10.10.10.5>
2014-03-23 23:15:43,039 INFO QMCT0000 Sending Response <10.10.10.5>: Head[26,158,1]InvokeId=1;StatusCode=0;StatusText=OK;StatusMemory=0,0476;StatusThreads=0,0033;<
2014-03-23 23:27:01,859 INFO QMCT0000 NT Service requested shutdown <QM CTI Server[Configuration[10.10.10.5:52102][30,3]][running=true]>
2014-03-23 23:27:01,859 INFO QMCT0000 Shutting down request handling...
2014-03-23 23:27:01,859 INFO QMCT0000 Server no longer listening on port <52102>.
2014-03-23 23:27:02,124 INFO QMCT0000 Request handling shutdown complete.
2014-03-23 23:27:02,124 INFO QMCT0000 CTI Service shutdown complete.
2014-03-23 23:27:03,372 INFO QMCT0000 VERSION INFO: <Quality Management - ctiservice>: Version <8.5.2.18>
2014-03-23 23:27:03,372 INFO QMCT0000 NT Service requested start.
2014-03-23 23:27:03,856 ERROR QMCT2006 Cannot load configuration from Data API Service.
2014-03-23 23:27:03,856 ERROR QMCT2000 Could not retrieve configuration <Cannot load configuration from DB.>. Retry in <30000> ms.
2014-03-23 23:27:33,886 ERROR QMCT2006 Cannot load configuration from Data API Service.
2014-03-23 23:27:33,886 ERROR QMCT2000 Could not retrieve configuration <Cannot load configuration from DB.>. Retry in <30000> ms.
2014-03-23 23:28:03,947 ERROR QMCT2006 Cannot load configuration from Data API Service.
2014-03-23 23:28:03,947 ERROR QMCT2000 Could not retrieve configuration <Cannot load configuration from DB.>. Retry in <30000> ms.
2014-03-23 23:28:34,008 ERROR QMCT2006 Cannot load configuration from Data API Service.
2014-03-23 23:28:34,008 ERROR QMCT2000 Could not retrieve configuration <Cannot load configuration from DB.>. Retry in <30000> ms.
2014-03-23 23:29:04,054 ERROR QMCT2006 Cannot load configuration from Data API Service.
2014-03-23 23:29:04,054 ERROR QMCT2000 Could not retrieve configuration <Cannot load configuration from DB.>. Retry in <30000> ms.
2014-03-23 23:29:32,758 INFO QMCT0000 NT Service requested shutdown <null>
2014-03-23 23:29:32,773 INFO QMCT0000 CTI Service shutdown complete.
dbproxy.log
14-03-23 22:02:05,442 INFO QMDP0000 VERSION INFO: <Quality Management - dbproxy>: Version <8.5.2.18>
2014-03-23 22:02:05,442 INFO QMDP0000 NT Service requested start.
2014-03-23 22:02:05,894 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:02:05,894 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:02:35,924 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:02:35,924 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:03:05,954 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:03:05,954 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:03:35,984 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:03:35,984 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:04:06,015 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:04:06,015 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:04:36,045 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:04:36,045 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:05:06,075 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:05:06,075 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:05:36,105 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:05:36,105 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:06:06,135 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:06:06,135 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:06:36,165 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:06:36,165 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:07:06,195 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:07:06,195 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:07:36,225 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:07:36,225 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:08:06,255 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:08:06,255 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:08:36,285 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:08:36,285 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:09:06,315 ERROR QMDP2001 Unable to load database connection properties from Data API Service
2014-03-23 22:09:06,315 ERROR QMDP2003 Could not initialize RequestManager. Verify DB connection information is correct. Will retry in 30000ms.
2014-03-23 22:09:36,626 INFO QMDP0000 Server is listening at port <52103>.
2014-03-23 22:14:42,839 ERROR QMDB2001 SQM database execute failed: The INSERT statement conflicted with the FOREIGN KEY constraint "EventAudit_person_FK". The conflict occurred in database "SQMDB", table "dbo.Person", column 'id'..
2014-03-23 22:16:06,845 ERROR QMDB2001 SQM database execute failed: The INSERT statement conflicted with the FOREIGN KEY constraint "EventAudit_person_FK". The conflict occurred in database "SQMDB", table "dbo.Person", column 'id'..
2014-03-23 22:16:11,431 INFO QMDP0000 NT Service requested shutdown.
2014-03-23 22:16:11,431 INFO QMDP0000 Server no longer listening on port <52103>.
2014-03-23 22:16:11,431 INFO QMDP0000 DB Proxy shutdown complete.
mana.log
2014-03-23 23:25:42,626 INFO MANA0000 Running polling diagnostic...
2014-03-23 23:26:01,799 ERROR QMMN2016 Unexpected error while getting call data for CM task.
2014-03-23 23:26:01,908 INFO MANA0002 Notification: <2014-03-23 23:26:01 QM1000 [CATASTROPHIC] Mana no pudo conectarse a Quality Management CTI Service (10.10.10.3): RECHAZADA>
2014-03-23 23:26:01,908 INFO MANA0000 Polling diagnostic finished.
Any aideas?
Thank you

Did you ever get this resolved? This product is horrible. I fix one thing and then another is broken.

Where is the Call to the Remote Header Portlet

I am running into some issues and will really appreciate if any one can provide some information about the issue.
We have a portlet ready navigation in our portal (6.1 MP1) and we have a custom header portlet ( Remote portlet , sitting on our portlet server). Once in a while the header portlet will disappear ( possible reasong, invalid response from remote portlet server, the web service times out.) in these events , We want to display soem fake HTML with error message on it.
I am trying to find the actual call to the header portlet in the UI customization code but not able to find. I can get to the calls for the other type of portelt (Narrow, Wide portelts) in the "PortalContent View" But that View doesn't have calls for the header portelt.
I will really appreciate if someone can provide some pointers on how to look for that call and what code to customize.
thanks
Manoj

public virtual HTMLElementCollection GetHeaderElement()
if (!GetHeaderHasBeenSet())
return null;
return ((HTMLElementCollection) (((NavigationModelTempData) GetTempData()).m_headerCollection));
This is the code available in the NaviationModel.GetHeaderElement, What do you recommend for this kind of customization, How can i get the get the content of the header portlet and at the semtime find out if the webservice has timed out.
Thanks For responding to my post

Credit Classification is null in the call to create credit request api

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