Credit From AdvCollection does not do the Accounting from AutoAccounting
We are using AutoInvoice to import invoices from legacy system.
During the import we have the AutoAccounting set to derive the gl accounts
from the Transaction Type (which is set to a Suspense account
so that the invoices do not post to the GL again as they have already been posted on legacy system).
After the imports the invoices, we are chaning the AutoAccounting to derive the gl accounts using the
Inventory Item.
We have the profile option, AR: Use Invoice Accounting For Credit Memos set to NO.
Tried setting this profile option both at the SITE level and application (RECEIVABLES and COLLECTION) level to NO.
We create a credit memo in Advanced Collections which works fine.
The problem is that the credit memo is not deriving the accounting from AutoAccounting, it is deriving from the invoice.
Note : A manual credit created from Receivable is using the accounting from auto accounting. Only when the credit is created from collection it is not using the auto accouting rules.
How do we make the credits created from Advanced Collection use the accounting from AutoAccounting and not from the INVOICE.
Thanks
Shandrila
Edited by: Shandrila on Oct 4, 2009 3:25 PM
I have got a solution from Oracle via a patch which solved the issue.
- Shandrila
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