Credit Issue: Have subscription, but can't place c...

Hi 
I have been using SKYPE on my mac for several years with a UK Unlimited subscription and a geographic number. I have gone to make a call this morning and get a message on the line tellign me that 'my ability to make call as been blocked, as i have a balance due'. I have logged into my account and checked, but have no subscriptions due for renual, £6 credit and 2 active payment methods. 
Any ideas how to fix this?
thanks 
Simon 

Hi Simon,
Can you share a screenshot of that message? Skype is not issuing messages like that, especially given that Skype products are a prepaid products: You purchase credit or subscriptions and then just use them up.
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