Credit Memo for Service items that are returned

Hey Friends,
I'm trying to create credit memo for a service item that is returned. I sold one laptop with one year extended warranty and now I want to RMA both the laptop and extended warranty.
What are the setups to create credit memo - when I do the RMA, it's only has one line because the extended warranty is non-returnable. I ran Main Billing program but nothing happened. After running autoinvoice, I was able to see the credit memo only for the laptop and not the service item. Ideally they should be in the same credit memo and not separate.
Help.
Thanks a lottttttttt.

Any ideas gurus?

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