Credit Memo Request Open

Hi,
In the document flow, our credit memo request is being shown as being processed. However the credit note with respect to that and the subsequent accounting doc is created.
why still the credit memo request is being shown as being processed in document flow. it should show as completed.
regards
sachin

hi,
in vov7. for the item cat used check the completion rule on the 'business data' tab. try b or c.
saurabh

Similar Messages

Credit Memo Request - Status Open

Hello ALl,
I have credit memo created, user want me to delete whole process. So i have canceled the credit memo.
And i have rejected the credit memo request but still my items are still has status of open?? And my over all document is has open status.
And it is the same for the debit memo request??
Can any one tell me how can i delete the whole process??
Thanks
Sundar

Hi Sundar,
I have tried the same scenario.Kindly follow the below steps and confirm.
1. Once you cancel the subsequent documents.
2. Goto the Credit memo request and select the Item data enter the Reason for rejection in Sales A Tab and Save.
3 . Create the billing document and the value will be zero.
Now status will be shown as completed.
Regards,
Shahinsha

Reason of rejection on debit/credit memo request - Order Status still Open

Hi,
We had configured the Reason of rejection at sales order item level.
And as per business process we have only 1 material per order. Hence whenever we set the reason of rejection at sales order for a Standard order type u2018ORu2019 the Document Flow of Order showu2019s u2018Completedu2019 which is working fine.
But whenever we set the reason of rejection on debit memo request L2WT or Credit memo request G2WT; the document flow show u2018Openu2019 instead of u2018Completedu2019. How we can correct this?
Regards
Sharad Agarwal

Hi,
Pl check your reasons of rejection settings at t.code OVAG, BICshould be checked.
Other wise change the reason of rejection and then see the status of credit and debit order, it should worked.
regards
Vivek.

GL account missing in credit memo request

Hello every one,
I am trying to creat credit memo request with ref to credit contract invoice but receiving a Document Incomplete message(GL account missing). Iu2019ve clicked on the Edit button and gone back and reviewed everything but I still canu2019t complete the process as I still keep getting the Document Incomplete message. Can you please advise me.
Thanks
Dev

Dear Sachindev,
In general, Problem: G/L missing, is assosiated with Settings, maintained in T. Code: VKOA.
Just Check
Best Regards,
Amit
Dear Sachindev,
In general, Problem: G/L missing, is assosiated with Settings, maintained in T. Code: VKOA.
Just Check
Best Regards,
Amit
Note: In T. Code: VA02, key-in your Sales Doc (in your case, Credit Memo Request) and go in to Sales Doc.
From Menu-bar, Click:
Edit --> Incompletion Log.
This will lead to eror page, listing Error: G/L missing.
Select line and click Tab: Complete Data
This will lead you to another Screen: Analysis Account Determination
Now, at left-side of the screen, you can see Columns: Procedure and Description.
There, you will find
KOFI --> PR00 (open drop-down option for PR00) --> 10 (KOFI) Cust.Grp/Material Grp/Acct.Key
Double Click on it.
IMP1: Instead of KOFI, it could be KOFK also; and instead of "Cust.Grp/Material Grp/Acct.Key", it could be "Cust.Grp/Account Key" or "Material Grp/Acct Key". Just note-down the entries, it will help you to assign G/L in T. Code: VKOA
Now, at right-hand side of the Screen (i.e. Overview), You will find Access details 10 (KOFI)
Now, there are two options:
1. either System will determine the G/L, or
2. still, G/L a/c missing
In second case, down there on the same screen, notice the following:
Field in condition table--Field in document---Value in doc.
IMP2: Note-down the entries, under Column: Value in doc. as this will help you to maintain settings in T. Code: VKOA
Now, go to - T. Code: VKOA
Click on Table: 1 - Cust.Grp/Material Grp/Acct.Key (or as found in step IMP1)
On to next screen, click Tab: New Entries
now, maintain entries in to Fields:
App: V
CndTy.: KOFI (or as found in step IMP2)
ChAc: INT (or as found in step IMP2)
SOrg: 1234 (or as found in step IMP2)
AAG: 01 (or as found in step IMP2)
AAG: 05 (or as found in step IMP2)
ActKy: ERL (or as found in step IMP2)
G/L Account: You will get it from Accounts dept.
Provision acc.: I don't think its reqd. as its being used for, say Rev. recog.
Save the entry. Now, check the Sales Doc. in VA02 (as explained in the statring of Note).

How To Create Credit Memo Request In CRM

Hi Friends,
I have to create CMR i.e. Credit Memo Request with Header and Item details but I am not able to do it.
Kindly let me know the BAPI / FM with some example. Also, do let me know which all values are mandatory for the FM or BAPI structures.
I will definitely reward points if the solution will help me in creating the CMR.
Thanks,
Pradeep

Hi Rekha,
I have to create CMR with following details :
Description To be displayed in Header
Status : i.e. Create / Open
Item Detail
Product and quantity
Hope I am clear in this.
Regards,
Pradeep Singh Dhadwal

Problem in credit memo request

Dear Guru's,
I have created a credit memo request with refrence to a standard invoice, in which they are 7 line items and there is manual excise.
after i have saved and i went to display mode and selected header conditions, in that the taxes were changed .
Item wise conditions are correct,but in header conditions it is showing wrong figure.How can it be possible.
I have checked the copying controls ...in that it is mentioned as D in pricing type(VTAF-standard bill to credit memo request).
Pls help me, wat are the settings should i change.
Rgds,
cherukuri

hi rao,
first try to reset the cleared items by using FBRA and then try to reverse the document. Also check check if the reversal date is still open for posting or not.
Pl get back with the status.
Thanks
Sadhu Kishore

USEREXIT to adjust the rebate credit memo request to your own require

We are using function module SD_BONUS_CREDIT_NOTE_CREATE in one of our rebate program.
This Functional provides the option to use USEREXIT to adjust the rebate credit memo request to your own requirements.
With Present form of functionl module it take standard doc type to create the rebate credit memo request.
So Question here which are userexit we have in this FM which can be used to create the rebate credit memo request to our requirement.
Has any body used this FM before to this length..
appreacite your help
Thanks
rao

Hi Serma,
I haven't use this FM. I only can advise you how to find user exits in this (any) FM.
Open your FM via SE37 and then try to find in this Function Group any CALL CUSTOMER-FUNCTION 'xxx' ..., where xxx is a 3-digit number which refers to the relevant FM EXIT_<FG>_xxx.
<FG> is the name of the Function group to which the FM belongs to.
When you find such an EXIT-Function, take a look at the parameters. When you find parameters which satisfy your needs, go ahead and build your EXIT enhancement in the predefined ZX-Include (you can find this inside the FM EXIT_<FG>_xxx).
I hope this helps,
Heinz

Deleting credit memo request is not possible - why?

I cannot delete a credit memo request after cancelling a credit memo because system says there are subsequent documents created for this.
But this is not the case of our regular order - dly - bililng scenario, one can cancel the invoice, reverse the delivery, delete the delivery and delete the sales order at last.
My question here is, why does system allow us to reverse everything and delete in our regular sales - billing scenario and NOT in credit memo requests?
Thanks in advance

Hi
Last week even i encountered the same situation.
You cannot delete a Credit memo request. Instead you have to reject all the line items in Credit memo request.
Make sure you have cancelled all the credit memo created in reference to teh Credit memo request. After all teh credit memo have been cancelled. Go to credit memo request and select all the line items in the Credit memo request and reject the line items.
A pop up will appear select any of the reason and save the document. The credit memo request will be cancelled.
You can see the difference in the Status of the credit memo request before cancellation and after cancellation.
Before cancellation the status will be displayed as OPEN after cancelling the Credit memo request status will be blank.
Hope this helps you
Regards,
Arun.S

How to update the status of Credit memo request as "Close" by putting reason of rejection

Dear All,
Our requirement is to close credit memo request, We already cancelled the subsequent document i.e. billing. In credit memo request we are trying to close it by putting "Reason of Rejection", but instead of closed is coming as " Being Process". I already did the required configuration at Item Level for G2N in VOV7, but still the status is "Being Process".
Please let me know if I m missing config.
Thanks,
Sumeet Sah

Hi
Check this below link. I had faced this issue years ago and got a strange solution which is still applicable.
Open status of Credit Memo after rejecting all line items
Thank$

Credit Memo Request and Credit Management

Hi, can anyone advise the following?
I noticed that sales values of the credit memo request is updated to the open delivery instead of open order in the credit master. Why is this so? Also, when i select a order order reason configured with fixed value '1' 'relevant for retro-billing, then the sales value is not updated. What's the purpose of this indicator in the configuration?
Thanks
PP

hello, PP.
i don't have an answer yet. actually, i will add to your question.
a credit memo request is supposed to be not relevant for delivery. so why is this updating open delivery value? maybe it's SAP standard? maybe credit group 03 (delivery docs) was assigned to the credit memo request doc type? if so, why assign credit management to credit memo requests anyway?
regards.

Update Profit centre for Credit Memo request whose Billing is compeleted

Dear All,
I have an issue for a creditmemo request whose billing is already been completed and consequently the invoice has been cancelled but unfortunately the Credit memo request (CMR) is pending in the incompleteion log for the profit center which need to be entered. The document flow shows blank in the status field for the CMR.
Need your advice how we can update in the sales order (CMR) thou the field is greyed out and not able to change the profit Center field in the change mode by changing any other fields as well.
Is there any transaction where in can we change the field values directly related to Profit Centre (In account assignement tab at Item level of the sales order)
Appreciate your quick reply on this
Regards
Mahesh

Hi
Check this below link. I had faced this issue years ago and got a strange solution which is still applicable.
Open status of Credit Memo after rejecting all line items
Thank$

Multiple credit memo creation for single credit memo request

Hello,
The problem is that I am able to repeatedly create multiple credit memos for the same credit memo request. The system is not stopping me by saying "This order is fully invoiced".
I observed the following in the customizing:
1. If the sales document category of the billing document (in VOFA transaction) is 6 (Intercompany credit memo), then I am able to create mulitiple credit memos against the same credit memo request.
2. When I change the sales document category of the billing document to O (credit memo), then the system stops me from creating multiple credit memos against the same credit memo request.
If I want to maintain 6 (intercompany credit memo) in VOFA and still want the system to stop me from creating multiple credit memos for the same credit memo request, then is there is any other customizing to achieve this?
Thanks,
Shankar

Shankar, most likely the billing status of your sales document is not updated. We have experienced the same (or similar?) issue with the intercompany documents and SAP refused to correct it. Here is a fragment of my message exchange with the SAP support:
We have already read the notes 63459 and 308989. They both do not apply
to our business process. The document flow mentioned in the notes is as
follows:
Sales order - customer billing document - intercompany billing document
Our document flow is different:
Contract - customer billing document - Intercompany sales order (could
be more than one order per customer billing document) - intercompany
billing document
The order-related billing status is not being updated on the
Intercompany sales order.
The process described in the notes implies one-to-one relationship
between the customer and inter-company billing documents and the sale
from a Plant that is assigned to another company. We are in the service
industry and sometimes the sale revenue has to be shared by 2-4
companies within our enterprise.
Good day. It is a standard system behaviour that if the billing document type has SD document cateogry '5' (field TVFK-VBTYP in transaction
VOFA). So it is an intercompany billing.
The order-related billing status VBUP-FKSAA is not affected by the
intercompany billing.
So its billing status remains opened, and can be billed more times.
This doesn't seem right to me. Maybe if more customers complain, they will do something about it.
To some extent this may be managed with copy requirements (VOFM), where you can prevent copying the credit memo line items that have been invoiced. However, this might still lead to the blank documents with 0 value, statuses won't be correct and in VF04 you would see the documents as not invoiced.
I had to do a core modification to resolve this issue in our system. In LV45P011 include I did the following:
* Faktura
*{ REPLACE DC6K903001 1
*\ IF vbfa-vbtyp_n CA vbtyp_fakt AND vbfa-vbtyp_n NA vbtyp_fkiv.
IF vbfa-vbtyp_n CA vbtyp_fakt.
*} REPLACE
Hope this helps.
Edited by: Jelena Perfiljeva on Nov 14, 2008 11:09 PM

Credit Memo Request in VA01

Dear,
Process : Actually , I am going to create CR memo request in VA01 without reference of Invoice . So ,in this case ,I have got one Issue as Z error .Please help me in this issue ,how to solve step be step .
Note : 1. Actually , I am SD,MM and PS Consultant not ABAP consultant .I got this issue yesterday but still fight with system with debugging level .
2. ABAP Consultant not available thats why taking charges to solve this issue .
Advance Thanks ,
Naren

First of all thanks for both ,
Coming to the point ,I went to SE91 and gave the Message Class as ZVIV and clicked on execute .there I have seen 182 Message and I unticked the Self Explanatory and saved . Now again ,I raised new Credit Memo Request in VA01 and I didnt get before error but I got another erro as " Red round Mark" with Save (Control + Save ) .
The Red Round Mark doesn't stand on screen to capture or else to see the Problem .That is coming and going immediately .
Note : Please help one this Issue .
Thanks,
Naren

Credit Memo through Open Interface in AP

Hi,
I need to create a credit memo through 'Payables Open Interface Import' program. It also needs to populate 'Credited Invoice' number with the standard invoice number (which is again created through the Open Interface).
Issues:
1) Which filed in AP_INVOICES_INTERFACE should be populated to hold the 'Credited Invoice' number ?
2) Both standard invoice and credit memo invoice are created through single lauch of 'Payables Open Iterface' program. So, referred standard invoice will be in 'Never valdiated' status by the time credit memo is created. But 'Credited Invoice' takes only validated standard invoice numbers. So, do not know how it works out.
Any inputs on this would be highly helpful !
Thanks in Advance!
regards,
Mukthi.

Hi,
You'll find the relationship using:
select cm.trx_number, trx.trx_number
from ra_customer_trx_all cm,
ra_customer_trx_all trx
where cm.previous_customer_trx_id = trx.customer_trx_id
When you create an on-account credit memo (both open receivable or not), apps stores the credited transaction id in the column previous_customer_trx_id of the created credit memo.
You create on-account credit memos by creating referenced RMAs or in transactions form, by going to Actions->Credit.
Hope it helps,
Ketter Ohnes

Work flow block in credit memo request

Hi Friends,
I want to create a credit memo. I am creating the credit memo like: Sales order>Invoice>Credit memo request-->credit memo. Now my credit memo request is got created but is assigned with Workflow block at header level, now when I am going back in VA02 and saving it after removing the block at header level, but when I am again checking in VA02/VA03 work flow block is there. Now when I checked that in my workflow , it is in outbox and but I am not able to approve it becoz it is in outbox.
Where it is going for approval , it is only created by me and I don't see any approver field in credit memo request screen.
In the wrokflow outbox am getting that block CMR --as completed and get CMR approver as Error.
How can I remove the workflow block ? Any pointers.
Regards
Ashu
Edited by: ashutosh p on May 20, 2010 1:39 PM

Please check the Workflow log. By default whenever you create or act on any workflow workitem it will appear by default in your SAP Outbox.
Thnaks
Arghadip

Credit Memo Request Open

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