Credit memo request status is being processed

hi gurus, we raised a credit memo for partial amount of invoice. in document flow credit memo request status is showing as being processed. when does the status change as completed. what step we

Hi Lakshmipathi,
Thank you once again for the prompt reply, in the document flow it shows it has been invoiced and a credit memo request has been generated, then a credit memo with reference to credit memo request for partial amount of invoice has been created. In document flow it is showing as credit memo request is being processed. so what would be the next step to invoice customer for the remaining amount of invoice.
Thank you in advance,
Naga.

Similar Messages

Credit Memo Request - Status Open

Hello ALl,
I have credit memo created, user want me to delete whole process. So i have canceled the credit memo.
And i have rejected the credit memo request but still my items are still has status of open?? And my over all document is has open status.
And it is the same for the debit memo request??
Can any one tell me how can i delete the whole process??
Thanks
Sundar

Hi Sundar,
I have tried the same scenario.Kindly follow the below steps and confirm.
1. Once you cancel the subsequent documents.
2. Goto the Credit memo request and select the Item data enter the Reason for rejection in Sales A Tab and Save.
3 . Create the billing document and the value will be zero.
Now status will be shown as completed.
Regards,
Shahinsha

Credit memo request status to be complete

Dear All,
I have a scenario where I need to put the status of the credit memo request to be set to ‘completed’
Subsequent credit memo is archived as this credit memo req is very old ..from year 2009
Screen shot attached for your reference.
I tried by putting the reason for rejection for the items but when I look at the status of the Credit memo req.. the status doesnt show up.. its blank.
If I follow this process for sales order.. the overall status is showing as completed after the items are rejected.
Can anyone please guide me how to change status to "completed"
Regards,
Kiran

Dear Kiran Sap
I tried by putting the reason for rejection for the items but when I look at the status of the Credit memo req.. the status doesnt show up.. its blank.
Yes it is sap standard One only....I Think we cant show that completed please check it and hope comments from Experts

Credit Memo Request for intercompany sales process

Hi Experts
I try to find SAP notes regardsing the credit memo request for intercompany related issue but I can
not find any nates. The customer return the goods with 2 different
scenario :-
-Return with credit
-Return with replacement.
Can anybody explain how this 2 scenario perform in the SAP
intercompany sales process. Appreciate for your help. Thanks in advance.
Regards,
Jennie Tan

Already answered
Enter IG (internal credit memo) as the billing type for intercompany
billing for order type RE.
Cust-Sales/distrib-Transactions-Billing-Intercompany billing-Order types
Intercompany billing always refers to a delivery
Processing flow will be:
1. Create returns request invoice receipt (with or w/out reference)
2. Create returns delivery and goods receipt
3. Create credit memo invoice receipt for customer for 1.
4. Create internal credit memo for 2.
Therefore you must make the following entries in the document flow
for billing documents:
Target BillType        DlvType              ItemCat
a)    IG                  LR
b)    IG                  LR                    REN
Parameters for entries:
For a) Copying requirement: 14 Dlv.-rel.header IV
      Copy item no.: x (Check and decide yourself)
For b)Copying requirement: 15 Dlv.rel. item IV
      Data VBRK/VBRP      : 1 Inv.split (sample)
      Billing quantity    : B
      Qty/itm val.pos/neg : +
      Pricing type        : G
Also, refer following SAP Notes
13160 - Returns with intercompany billing
24756 - Credit memo requests with inter-company billing
652007 - Reporting internal credit memos on arrival side
11980 - Intercompany billing with order-related billing document
164074 - Problems for internal invoices on returns
Thanks & Regards
JP

Replace AR Credit Memo Request Workflow with a new Custom Workflow

Hello friends,
We have a business requirement to replace the AR Credit Memo Request Workflow with a new Custom Workflow whenever an Invoice is disputed (Oracle Advanced Collections).
The Credit Memo Request workflow is being launched within the Oracle API arw_cmreq_cover. We thought of an approach wherein the Oracle form IEXINDTL.fmb can be renamed and the Custom workflow to be called in the WHEN-BUTTON-PRESSED trigger on Dispute Button instead of calling the program Unit IEXINDTL_CONTROL.DISPUTE (as in standard form) which inturn calls several API's and hence the AR Credit Memo Request Workflow. But this would override the other standard processes being carried out in these API's. Our requirement is to only replace the AR Credit Memo Request Workflow and not to override the other standard processes.
Does anyone have come across the similar requirement? Please let us know your inputs.
Thanks in Advance !

I ran across the same error today. Since it's been over a month, I assume you've fixed it already or decided you didn't need it at all? What was your fix?
For me, I noted that in the sample directory, a similar "createView" call (in End User Anonymous Enrollment) also includes this argument:
<Argument name='viewId' value='User'/>
When I added that to my createView call, the "Missing view id" error went away, and the user are gets created.
I'm not entirely comfortable with the value specified, though; seems like view IDs should be more unique. I would have thought it should have been something like this instead:
<Argument name='viewId' value='User:$(accountId)'/>

Deleting credit memo request is not possible - why?

I cannot delete a credit memo request after cancelling a credit memo because system says there are subsequent documents created for this.
But this is not the case of our regular order - dly - bililng scenario, one can cancel the invoice, reverse the delivery, delete the delivery and delete the sales order at last.
My question here is, why does system allow us to reverse everything and delete in our regular sales - billing scenario and NOT in credit memo requests?
Thanks in advance

Hi
Last week even i encountered the same situation.
You cannot delete a Credit memo request. Instead you have to reject all the line items in Credit memo request.
Make sure you have cancelled all the credit memo created in reference to teh Credit memo request. After all teh credit memo have been cancelled. Go to credit memo request and select all the line items in the Credit memo request and reject the line items.
A pop up will appear select any of the reason and save the document. The credit memo request will be cancelled.
You can see the difference in the Status of the credit memo request before cancellation and after cancellation.
Before cancellation the status will be displayed as OPEN after cancelling the Credit memo request status will be blank.
Hope this helps you
Regards,
Arun.S

Diff bet credit memo and credit memo request

Hi
Can any one tell the difference between Credit Memo and Credit Memo Request
Thanks in advance

Hi,
Below is the information on crdit memo request.
Definition: A credit memo request is a sales document used in complaints processing to request credit for a customer.
Use: If the price calculated for the customer was too high (for example, with the wrong scaled prices or because a discount was forgotten), you can create a credit memo request. The credit memo request can be automatically blocked for checking. Once it has been approved, you can remove the block.The system uses the credit memo request to create a credit memo.
Structure: A credit memo request is another type of sales document like a standard order. For more information on sales documents, see Working with Sales Documents.A credit memo request starts the billing process.
=============================================
Below mentioned is the information on Credit Memo.
Definition: The term credit memo always refers to a credit memo from the vendor. Therefore, posting a credit memo always leads to a debit posting on the vendor account.
Use: As in the case of invoices, credit memos refer to purchase orders or goods receipts. They are used to correct the purchase order history if the quantity invoiced was too high, for example, if an invoice was too high or if part of the quantity was returned.
When you post a credit memo, the total quantity in the purchase order history is reduced by the credit memo quantity.
If you do not want the total quantity invoiced to be reduced, you must post the credit memo as a subsequent credit.
Hope this helps. Please let me know if you need more information and please assign points.
Rgds
Manish

How to update the status of Credit memo request as "Close" by putting reason of rejection

Dear All,
Our requirement is to close credit memo request, We already cancelled the subsequent document i.e. billing. In credit memo request we are trying to close it by putting "Reason of Rejection", but instead of closed is coming as " Being Process". I already did the required configuration at Item Level for G2N in VOV7, but still the status is "Being Process".
Please let me know if I m missing config.
Thanks,
Sumeet Sah

Hi
Check this below link. I had faced this issue years ago and got a strange solution which is still applicable.
Open status of Credit Memo after rejecting all line items
Thank$

Status update of Credit Memo Request

Hello,
The processing status in the credit memo request is not updating as "Fully invoiced" even after the credit memo is created. Due to this I am able to repeatedly create credit memo against this same credit memo request.
The problem as i understand is that in the credit memo request > header data > status tab > Bill.stat.order-rel. field is still showing "Not invoiced". But it is suppose to show "Fully invoiced".
Can anybody let me know where is the setting to control the status update of the credit memo request.
Thanks,
Shankar

IN the customising for the item category, Check the billing relevance is C or not.Normally the completion rule is left blank. If not use this field, This is used for completion from quotations to orders but works as effectively as for other order types as well.
regds
Jude

Is it possible to change 'billing status' after making credit memo request?

Hi. This is Kwangkyun Choi from Samsung SDS in Korea as a SD system operator.
Our system can make billing documents from contract without making sales order and outbound delevey.
And the contract can use milstone billing.
When we make billing document using contract,
one of the milestone billing item's 'billing status' has been changed from A (Not yet processed) to C (Completely processed).
And also when we cancel the billing, the status has been changed from C to A.
BUT,
When I make CREDIT MEMO request referenced the billing document,
at that time the 'billing status' doesn't changed.
It was still 'C (Completely processed)'.
I want to change that value 'A'.
Is there any methods to solve this problem?
I couln't find any solution using customising IMG setting.
PLZ help to solve this problem.
Best Regards.
Edited by: Kwang-Kyun Choi on Oct 13, 2009 10:45 AM

Hello,
Let me clear my thought on this issue related to Billing Status of the Billing Docoument. You want to change the billing status of billing document to not yet processed after you have created a credit memo request. If this is the case then my explanation would be as :
when billing document is generated and then Accounting document is also generated, the billing status is fully completed. Nothing is rejected here nor nothing is left over. When you are creating a credit memo request, which is of course created with reference to Billing document then the billing status under no circumstances can change to "not yet processed" as the billing process is completed. Morever you are creating the credit memo request to adjust payment for the cusotmer.
Hope this helps to understand !!
Regards,
Sarthak

Reason of rejection on debit/credit memo request - Order Status still Open

Hi,
We had configured the Reason of rejection at sales order item level.
And as per business process we have only 1 material per order. Hence whenever we set the reason of rejection at sales order for a Standard order type u2018ORu2019 the Document Flow of Order showu2019s u2018Completedu2019 which is working fine.
But whenever we set the reason of rejection on debit memo request L2WT or Credit memo request G2WT; the document flow show u2018Openu2019 instead of u2018Completedu2019. How we can correct this?
Regards
Sharad Agarwal

Hi,
Pl check your reasons of rejection settings at t.code OVAG, BICshould be checked.
Other wise change the reason of rejection and then see the status of credit and debit order, it should worked.
regards
Vivek.

Issue in processing the Credit Memo Request

Hi Experts,
I have a price difference credit memo request created (Order Type PR10). While processing it through VF01, it is getting updated rate (for updated materials) hence total value is exceeding the value of credit memo request.
How can I process it with the rates request was made soo that total value of both the documents remain same.
Thanks in Advance.
Regards
Mukul

Hi
Try with Invoice Correction Request concept
Sale document Type: RK
Reference Document Type : Billing Number
for Understanding the Invoice Correction request check below link
[Creating Invoice Correction Requests|http://help.sap.com/saphelp_46c/helpdata/en/dd/55feeb545a11d1a7020000e829fd11/content.htm]
Regards,
Prasanna

Return Delivery with a Credit Memo Request.

Hello Gurus. I have been working on this issue for quite some time. I will explain the process that was provided by our installers. It doesn't seem to be adding up. Here is the situation, Product that was sent incorrectly was returned. According to our procedures, we create a returns delivery thru VA01, with RE (returns) as the Order Type. We then create it with REFERENCE to the Invoice Number. We remove the items not being returned, enter the Billing Block and Order Reason. Then Save. It gives us a returns delivery number of 6000000, We then return the product back to our stock through MB1B. We clear it and put it back as normal. We then Create a Credit Memo Request through VA01, order type is CR (Credit Memo Request) Create with Reference, we again select the invoice number, delete the items not being returned, enter billing reason, then save. It gives us a number of 60000001. At this point, we enter VF01 and create a billing document. It says the order has billing blocks. We go back in and remove the blocks. We hit save. It now seems to ok, except that, under document flow, under the first delivery 6000000, it shows still being processed (the goods returns shows complete, but the line above shows being processed), and the document flow for 60000001 shows the invoice and the Accounting document as Not Cleared. My question is, should there be 2 seperate orders? A returns delivery and credit memo Request should be under the one delivery number 6000000 according to our procedures? Those were the steps given. Something seems out of place. Are my steps out of order? Are the procedures wrong? If anybody has any insight, I would much appreciate it.

I would start fresh with a new sales order. When you create with reference both the return delivery and credit memo are created with reference to the return sales order. Here is an example document flow to clarify:
Document                                      Date               Qty/value   UoM/Cur   Overall proc. status
                                                                                Return 60000077 / 10                          08/25/05               10.000 EA      Completed
. Returns Delivery 500000016 / 10             08/25/05               10.000 EA      Completed
.. GD returns QI 4900030060 / 1               08/25/05               10.000 EA      complete
.. Credit for Returns1 10000017 / 10          08/25/05               10.000 EA      Completed
... Accounting document 10000017              08/25/05               10.000 EA      Cleared

Multiple credit memo creation for single credit memo request

Hello,
The problem is that I am able to repeatedly create multiple credit memos for the same credit memo request. The system is not stopping me by saying "This order is fully invoiced".
I observed the following in the customizing:
1. If the sales document category of the billing document (in VOFA transaction) is 6 (Intercompany credit memo), then I am able to create mulitiple credit memos against the same credit memo request.
2. When I change the sales document category of the billing document to O (credit memo), then the system stops me from creating multiple credit memos against the same credit memo request.
If I want to maintain 6 (intercompany credit memo) in VOFA and still want the system to stop me from creating multiple credit memos for the same credit memo request, then is there is any other customizing to achieve this?
Thanks,
Shankar

Shankar, most likely the billing status of your sales document is not updated. We have experienced the same (or similar?) issue with the intercompany documents and SAP refused to correct it. Here is a fragment of my message exchange with the SAP support:
We have already read the notes 63459 and 308989. They both do not apply
to our business process. The document flow mentioned in the notes is as
follows:
Sales order - customer billing document - intercompany billing document
Our document flow is different:
Contract - customer billing document - Intercompany sales order (could
be more than one order per customer billing document) - intercompany
billing document
The order-related billing status is not being updated on the
Intercompany sales order.
The process described in the notes implies one-to-one relationship
between the customer and inter-company billing documents and the sale
from a Plant that is assigned to another company. We are in the service
industry and sometimes the sale revenue has to be shared by 2-4
companies within our enterprise.
Good day. It is a standard system behaviour that if the billing document type has SD document cateogry '5' (field TVFK-VBTYP in transaction
VOFA). So it is an intercompany billing.
The order-related billing status VBUP-FKSAA is not affected by the
intercompany billing.
So its billing status remains opened, and can be billed more times.
This doesn't seem right to me. Maybe if more customers complain, they will do something about it.
To some extent this may be managed with copy requirements (VOFM), where you can prevent copying the credit memo line items that have been invoiced. However, this might still lead to the blank documents with 0 value, statuses won't be correct and in VF04 you would see the documents as not invoiced.
I had to do a core modification to resolve this issue in our system. In LV45P011 include I did the following:
* Faktura
*{ REPLACE DC6K903001 1
*\ IF vbfa-vbtyp_n CA vbtyp_fakt AND vbfa-vbtyp_n NA vbtyp_fkiv.
IF vbfa-vbtyp_n CA vbtyp_fakt.
*} REPLACE
Hope this helps.
Edited by: Jelena Perfiljeva on Nov 14, 2008 11:09 PM

Revenue Recognition Category after Credit memo request generation via BAPI

Hi all,
I have used the BAPi " SD_SALESDOCUMENT_CREATE" to generate Credit Memo Request. After the generaion of the credit memo request the Revenue Recognition Catrgory [ "RR_RELTYP"(Data Element) ] is not determined. Can anyone let me know what are all to be filled to this BAPI for this field to get populated.

Hello Mr. Shiva Ram,
First of all thanks a lot for your help.The problem of credit memo is now solved but to resolve the status of the existing sales order documents as per your suggestion we have run the program SDVBUK00 in SA38.Still we didn't get the desired result as the status of the completed normal sales orders are still showing "Being Processed" even after running the program.
Please suggest what else need to be done to change the status of the completed sales documents till invoice.
Regards
Priyanka Mitra

Credit memo request status is being processed

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