Credit Memo Request - Status Open
Hello ALl,
I have credit memo created, user want me to delete whole process. So i have canceled the credit memo.
And i have rejected the credit memo request but still my items are still has status of open?? And my over all document is has open status.
And it is the same for the debit memo request??
Can any one tell me how can i delete the whole process??
Thanks
Sundar
Hi Sundar,
I have tried the same scenario.Kindly follow the below steps and confirm.
1. Once you cancel the subsequent documents.
2. Goto the Credit memo request and select the Item data enter the Reason for rejection in Sales A Tab and Save.
3 . Create the billing document and the value will be zero.
Now status will be shown as completed.
Regards,
Shahinsha
Similar Messages
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Credit memo request status is being processed
hi gurus, we raised a credit memo for partial amount of invoice. in document flow credit memo request status is showing as being processed. when does the status change as completed. what step we
Hi Lakshmipathi,
Thank you once again for the prompt reply, in the document flow it shows it has been invoiced and a credit memo request has been generated, then a credit memo with reference to credit memo request for partial amount of invoice has been created. In document flow it is showing as credit memo request is being processed. so what would be the next step to invoice customer for the remaining amount of invoice.
Thank you in advance,
Naga. -
Credit memo request status to be complete
Dear All,
I have a scenario where I need to put the status of the credit memo request to be set to ‘completed’
Subsequent credit memo is archived as this credit memo req is very old ..from year 2009
Screen shot attached for your reference.
I tried by putting the reason for rejection for the items but when I look at the status of the Credit memo req.. the status doesnt show up.. its blank.
If I follow this process for sales order.. the overall status is showing as completed after the items are rejected.
Can anyone please guide me how to change status to "completed"
Regards,
KiranDear Kiran Sap
I tried by putting the reason for rejection for the items but when I look at the status of the Credit memo req.. the status doesnt show up.. its blank.
Yes it is sap standard One only....I Think we cant show that completed please check it and hope comments from Experts -
Deleting credit memo request is not possible - why?
I cannot delete a credit memo request after cancelling a credit memo because system says there are subsequent documents created for this.
But this is not the case of our regular order - dly - bililng scenario, one can cancel the invoice, reverse the delivery, delete the delivery and delete the sales order at last.
My question here is, why does system allow us to reverse everything and delete in our regular sales - billing scenario and NOT in credit memo requests?
Thanks in advanceHi
Last week even i encountered the same situation.
You cannot delete a Credit memo request. Instead you have to reject all the line items in Credit memo request.
Make sure you have cancelled all the credit memo created in reference to teh Credit memo request. After all teh credit memo have been cancelled. Go to credit memo request and select all the line items in the Credit memo request and reject the line items.
A pop up will appear select any of the reason and save the document. The credit memo request will be cancelled.
You can see the difference in the Status of the credit memo request before cancellation and after cancellation.
Before cancellation the status will be displayed as OPEN after cancelling the Credit memo request status will be blank.
Hope this helps you
Regards,
Arun.S -
Reason of rejection on debit/credit memo request - Order Status still Open
Hi,
We had configured the Reason of rejection at sales order item level.
And as per business process we have only 1 material per order. Hence whenever we set the reason of rejection at sales order for a Standard order type u2018ORu2019 the Document Flow of Order showu2019s u2018Completedu2019 which is working fine.
But whenever we set the reason of rejection on debit memo request L2WT or Credit memo request G2WT; the document flow show u2018Openu2019 instead of u2018Completedu2019. How we can correct this?
Regards
Sharad AgarwalHi,
Pl check your reasons of rejection settings at t.code OVAG, BICshould be checked.
Other wise change the reason of rejection and then see the status of credit and debit order, it should worked.
regards
Vivek. -
How to update the status of Credit memo request as "Close" by putting reason of rejection
Dear All,
Our requirement is to close credit memo request, We already cancelled the subsequent document i.e. billing. In credit memo request we are trying to close it by putting "Reason of Rejection", but instead of closed is coming as " Being Process". I already did the required configuration at Item Level for G2N in VOV7, but still the status is "Being Process".
Please let me know if I m missing config.
Thanks,
Sumeet SahHi
Check this below link. I had faced this issue years ago and got a strange solution which is still applicable.
Open status of Credit Memo after rejecting all line items
Thank$ -
Status update of Credit Memo Request
Hello,
The processing status in the credit memo request is not updating as "Fully invoiced" even after the credit memo is created. Due to this I am able to repeatedly create credit memo against this same credit memo request.
The problem as i understand is that in the credit memo request > header data > status tab > Bill.stat.order-rel. field is still showing "Not invoiced". But it is suppose to show "Fully invoiced".
Can anybody let me know where is the setting to control the status update of the credit memo request.
Thanks,
ShankarIN the customising for the item category, Check the billing relevance is C or not.Normally the completion rule is left blank. If not use this field, This is used for completion from quotations to orders but works as effectively as for other order types as well.
regds
Jude -
Is it possible to change 'billing status' after making credit memo request?
Hi. This is Kwangkyun Choi from Samsung SDS in Korea as a SD system operator.
Our system can make billing documents from contract without making sales order and outbound delevey.
And the contract can use milstone billing.
When we make billing document using contract,
one of the milestone billing item's 'billing status' has been changed from A (Not yet processed) to C (Completely processed).
And also when we cancel the billing, the status has been changed from C to A.
BUT,
When I make CREDIT MEMO request referenced the billing document,
at that time the 'billing status' doesn't changed.
It was still 'C (Completely processed)'.
I want to change that value 'A'.
Is there any methods to solve this problem?
I couln't find any solution using customising IMG setting.
PLZ help to solve this problem.
Best Regards.
Edited by: Kwang-Kyun Choi on Oct 13, 2009 10:45 AMHello,
Let me clear my thought on this issue related to Billing Status of the Billing Docoument. You want to change the billing status of billing document to not yet processed after you have created a credit memo request. If this is the case then my explanation would be as :
when billing document is generated and then Accounting document is also generated, the billing status is fully completed. Nothing is rejected here nor nothing is left over. When you are creating a credit memo request, which is of course created with reference to Billing document then the billing status under no circumstances can change to "not yet processed" as the billing process is completed. Morever you are creating the credit memo request to adjust payment for the cusotmer.
Hope this helps to understand !!
Regards,
Sarthak -
Hi,
In the document flow, our credit memo request is being shown as being processed. However the credit note with respect to that and the subsequent accounting doc is created.
why still the credit memo request is being shown as being processed in document flow. it should show as completed.
regards
sachinhi,
in vov7. for the item cat used check the completion rule on the 'business data' tab. try b or c.
saurabh -
How To Create Credit Memo Request In CRM
Hi Friends,
I have to create CMR i.e. Credit Memo Request with Header and Item details but I am not able to do it.
Kindly let me know the BAPI / FM with some example. Also, do let me know which all values are mandatory for the FM or BAPI structures.
I will definitely reward points if the solution will help me in creating the CMR.
Thanks,
PradeepHi Rekha,
I have to create CMR with following details :
Description To be displayed in Header
Status : i.e. Create / Open
Item Detail
Product and quantity
Hope I am clear in this.
Regards,
Pradeep Singh Dhadwal -
Problem in credit memo request
Dear Guru's,
I have created a credit memo request with refrence to a standard invoice, in which they are 7 line items and there is manual excise.
after i have saved and i went to display mode and selected header conditions, in that the taxes were changed .
Item wise conditions are correct,but in header conditions it is showing wrong figure.How can it be possible.
I have checked the copying controls ...in that it is mentioned as D in pricing type(VTAF-standard bill to credit memo request).
Pls help me, wat are the settings should i change.
Rgds,
cherukurihi rao,
first try to reset the cleared items by using FBRA and then try to reverse the document. Also check check if the reversal date is still open for posting or not.
Pl get back with the status.
Thanks
Sadhu Kishore -
Update Profit centre for Credit Memo request whose Billing is compeleted
Dear All,
I have an issue for a creditmemo request whose billing is already been completed and consequently the invoice has been cancelled but unfortunately the Credit memo request (CMR) is pending in the incompleteion log for the profit center which need to be entered. The document flow shows blank in the status field for the CMR.
Need your advice how we can update in the sales order (CMR) thou the field is greyed out and not able to change the profit Center field in the change mode by changing any other fields as well.
Is there any transaction where in can we change the field values directly related to Profit Centre (In account assignement tab at Item level of the sales order)
Appreciate your quick reply on this
Regards
MaheshHi
Check this below link. I had faced this issue years ago and got a strange solution which is still applicable.
Open status of Credit Memo after rejecting all line items
Thank$ -
Multiple credit memo creation for single credit memo request
Hello,
The problem is that I am able to repeatedly create multiple credit memos for the same credit memo request. The system is not stopping me by saying "This order is fully invoiced".
I observed the following in the customizing:
1. If the sales document category of the billing document (in VOFA transaction) is 6 (Intercompany credit memo), then I am able to create mulitiple credit memos against the same credit memo request.
2. When I change the sales document category of the billing document to O (credit memo), then the system stops me from creating multiple credit memos against the same credit memo request.
If I want to maintain 6 (intercompany credit memo) in VOFA and still want the system to stop me from creating multiple credit memos for the same credit memo request, then is there is any other customizing to achieve this?
Thanks,
ShankarShankar, most likely the billing status of your sales document is not updated. We have experienced the same (or similar?) issue with the intercompany documents and SAP refused to correct it. Here is a fragment of my message exchange with the SAP support:
We have already read the notes 63459 and 308989. They both do not apply
to our business process. The document flow mentioned in the notes is as
follows:
Sales order - customer billing document - intercompany billing document
Our document flow is different:
Contract - customer billing document - Intercompany sales order (could
be more than one order per customer billing document) - intercompany
billing document
The order-related billing status is not being updated on the
Intercompany sales order.
The process described in the notes implies one-to-one relationship
between the customer and inter-company billing documents and the sale
from a Plant that is assigned to another company. We are in the service
industry and sometimes the sale revenue has to be shared by 2-4
companies within our enterprise.
Good day. It is a standard system behaviour that if the billing document type has SD document cateogry '5' (field TVFK-VBTYP in transaction
VOFA). So it is an intercompany billing.
The order-related billing status VBUP-FKSAA is not affected by the
intercompany billing.
So its billing status remains opened, and can be billed more times.
This doesn't seem right to me. Maybe if more customers complain, they will do something about it.
To some extent this may be managed with copy requirements (VOFM), where you can prevent copying the credit memo line items that have been invoiced. However, this might still lead to the blank documents with 0 value, statuses won't be correct and in VF04 you would see the documents as not invoiced.
I had to do a core modification to resolve this issue in our system. In LV45P011 include I did the following:
* Faktura
*{ REPLACE DC6K903001 1
*\ IF vbfa-vbtyp_n CA vbtyp_fakt AND vbfa-vbtyp_n NA vbtyp_fkiv.
IF vbfa-vbtyp_n CA vbtyp_fakt.
*} REPLACE
Hope this helps.
Edited by: Jelena Perfiljeva on Nov 14, 2008 11:09 PM -
GL account missing in credit memo request
Hello every one,
I am trying to creat credit memo request with ref to credit contract invoice but receiving a Document Incomplete message(GL account missing). Iu2019ve clicked on the Edit button and gone back and reviewed everything but I still canu2019t complete the process as I still keep getting the Document Incomplete message. Can you please advise me.
Thanks
DevDear Sachindev,
In general, Problem: G/L missing, is assosiated with Settings, maintained in T. Code: VKOA.
Just Check
Best Regards,
Amit
Dear Sachindev,
In general, Problem: G/L missing, is assosiated with Settings, maintained in T. Code: VKOA.
Just Check
Best Regards,
Amit
Note: In T. Code: VA02, key-in your Sales Doc (in your case, Credit Memo Request) and go in to Sales Doc.
From Menu-bar, Click:
Edit --> Incompletion Log.
This will lead to eror page, listing Error: G/L missing.
Select line and click Tab: Complete Data
This will lead you to another Screen: Analysis Account Determination
Now, at left-side of the screen, you can see Columns: Procedure and Description.
There, you will find
KOFI --> PR00 (open drop-down option for PR00) --> 10 (KOFI) Cust.Grp/Material Grp/Acct.Key
Double Click on it.
IMP1: Instead of KOFI, it could be KOFK also; and instead of "Cust.Grp/Material Grp/Acct.Key", it could be "Cust.Grp/Account Key" or "Material Grp/Acct Key". Just note-down the entries, it will help you to assign G/L in T. Code: VKOA
Now, at right-hand side of the Screen (i.e. Overview), You will find Access details 10 (KOFI)
Now, there are two options:
1. either System will determine the G/L, or
2. still, G/L a/c missing
In second case, down there on the same screen, notice the following:
Field in condition table--Field in document---Value in doc.
IMP2: Note-down the entries, under Column: Value in doc. as this will help you to maintain settings in T. Code: VKOA
Now, go to - T. Code: VKOA
Click on Table: 1 - Cust.Grp/Material Grp/Acct.Key (or as found in step IMP1)
On to next screen, click Tab: New Entries
now, maintain entries in to Fields:
App: V
CndTy.: KOFI (or as found in step IMP2)
ChAc: INT (or as found in step IMP2)
SOrg: 1234 (or as found in step IMP2)
AAG: 01 (or as found in step IMP2)
AAG: 05 (or as found in step IMP2)
ActKy: ERL (or as found in step IMP2)
G/L Account: You will get it from Accounts dept.
Provision acc.: I don't think its reqd. as its being used for, say Rev. recog.
Save the entry. Now, check the Sales Doc. in VA02 (as explained in the statring of Note). -
Return Delivery with a Credit Memo Request.
Hello Gurus. I have been working on this issue for quite some time. I will explain the process that was provided by our installers. It doesn't seem to be adding up. Here is the situation, Product that was sent incorrectly was returned. According to our procedures, we create a returns delivery thru VA01, with RE (returns) as the Order Type. We then create it with REFERENCE to the Invoice Number. We remove the items not being returned, enter the Billing Block and Order Reason. Then Save. It gives us a returns delivery number of 6000000, We then return the product back to our stock through MB1B. We clear it and put it back as normal. We then Create a Credit Memo Request through VA01, order type is CR (Credit Memo Request) Create with Reference, we again select the invoice number, delete the items not being returned, enter billing reason, then save. It gives us a number of 60000001. At this point, we enter VF01 and create a billing document. It says the order has billing blocks. We go back in and remove the blocks. We hit save. It now seems to ok, except that, under document flow, under the first delivery 6000000, it shows still being processed (the goods returns shows complete, but the line above shows being processed), and the document flow for 60000001 shows the invoice and the Accounting document as Not Cleared. My question is, should there be 2 seperate orders? A returns delivery and credit memo Request should be under the one delivery number 6000000 according to our procedures? Those were the steps given. Something seems out of place. Are my steps out of order? Are the procedures wrong? If anybody has any insight, I would much appreciate it.
I would start fresh with a new sales order. When you create with reference both the return delivery and credit memo are created with reference to the return sales order. Here is an example document flow to clarify:
Document Date Qty/value UoM/Cur Overall proc. status
Return 60000077 / 10 08/25/05 10.000 EA Completed
. Returns Delivery 500000016 / 10 08/25/05 10.000 EA Completed
.. GD returns QI 4900030060 / 1 08/25/05 10.000 EA complete
.. Credit for Returns1 10000017 / 10 08/25/05 10.000 EA Completed
... Accounting document 10000017 08/25/05 10.000 EA Cleared
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