Credit missing after reinstall

I had enough credit to add a subscription for 3 months.
So I went ahead to add it. Later something appears on my screen subscription needs to be paid for. Its already been paid for through the credit. It actually took more money off my cedit that it should. Some how my skype got deleted and I had to try to reload it to my computer. And not it will not reload ubless I have a subscription. It has been paid for already. Please contact me at [Removed for privacy].
Transaction date November 17, 2013 (GMT/UTC)
Payment method Skype Credit Skype Credit
Status Delivered
Unlimited US & Canada 3 months $8.97

what error message or notification do you see when you are trying to re-install Skype in your computer?
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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