Credit Note for customer

Dear all,
How to raise credit note for customer with duties ?
Let me explain briefly about process,Customer have given tool for manufacturing,for them it is asset,
and we have taken credit of 50 % of excise duties(RG23 C Part 2),Now customer is asking for credit note for amount
that we have taken credit ? How to do it ?
Expecting you all valuable contributions to solve this isuse.
Jeyakanthan

Hi Sanil,
Try using BAPI BAPI_SALESORDER_CREATEFROMDAT2
you may to give the necessary validations & the trigger points for this
Hope this helps
thanks
Prashant

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Fully Automatic credit note for customer .

Hello Genius
"The payment received from the customer within two days from the date of biling.Automatic Credit note to be raised when the cheque gets deposited into bank.Cash discount is payable as % of assessable value.In case the deposited cheque gets dishonored the credit note to be revered by way of debit note and thereafter the dealer does not remain eligible for further cash discounts in future".*
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Try using BAPI BAPI_SALESORDER_CREATEFROMDAT2
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Prashant

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I would like to return the goods that has been invoiced in the SBO system but it is a certain item that freely given to customer. Is it possible to do that ?
TIA
Message was edited by:
        Eduard Ginting

Hello,
I guess you should generate a Service type credit note. Do not copy the invoice
to the credit note. This will cause a reverse stock transaction and will close the invoice. To solve this problem, please perform the following steps:
   1. Go to AR/Sales in the command center.
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We have a scenario wherein a Customer is to be issued a Credit Note for Price Difference. The material has Item Category ERLA. Excise Duties & VAT is also there. Kindly suggest a solution on this.
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Hello Petr Verner,
It's a standard functionality of Business one, that it is impossible to enter a negative amount in an independant credit note or in a credit note based on a invoice with negative amount.
To solve this issue:
1. For the rows with the positive Row Total, create an "independent" Credit Memo (not based on an Invoice).
2. For the rows with the negative Row Total, create another Invoice with a positive Row Total opposite to the original negative Row, and reconcile between the two rows manually via Banking => Bank Statements and Reconciliations => Reconciliation.
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Hello,
I did a credit note for a "returns order".
Does someone know why I get the message:
Document xxx saved (no accounting document generated)
After that I have to press the "green flag" in change billing document or the ReleaseToAccounting within the menu.
Is there a reason for this? Could this credit notes be released to accounting automatically as invoices do?
(customizing?)
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Hello chandu,
thx. for your response.
Your answer is correct, when having a determination problem.
In my case I do nothing else, than save the credit note, then have to do a "ReleaseToAccounting" manually.
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Dear All,
I have a problem, my client is billed the sales tax amount but that customer is not liable for sales tax and accounting document also cleared. Now they want to give the credit note only for Sales tax amount and they wanted only tax account should debited and customer account should credited in the accounting entries.
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Dear Narasimha
I have one suggestion.
First check under which G/L Account, the tax amount has been debited.
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I am facing issue in creating Credit Note for road carrier invoice from SAP TM system.
The following steps I have performed:
1)
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WE WANT TO PREPARE CREDIT NOTE FOR VAT WRONGLY CHARGES IN THE BILL. WHEN WE ARE PREPAIRING THE DOCUMENT (INVOICE CORRECTION) WITH REFERENCE TO THAT BILLING DOCUMENT, THE DIFFERENCE VALUE OF(TAX/VAT) IS NOT SHOWING IN NET VALUE AND IT IS NOT PROCESSING FOR INVOICE(CREDIT NOTE).SO HOW TO PREPAIR CREDIT NOTE FOR WRONGLY CHARGED VAT?
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is it possible to create credit note for invoice, where in one line is negative value (its non stock item).
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positive price and negative qty
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itemcode 123
qty -1
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Hello Petr Verner,
It's a standard functionality of Business one, that it is impossible to enter a negative amount in an independant credit note or in a credit note based on a invoice with negative amount.
To solve this issue:
1. For the rows with the positive Row Total, create an "independent" Credit Memo (not based on an Invoice).
2. For the rows with the negative Row Total, create another Invoice with a positive Row Total opposite to the original negative Row, and reconcile between the two rows manually via Banking => Bank Statements and Reconciliations => Reconciliation.
Hope the above helps.
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SAP Business One Forums Team

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Clients wants to raise a credit note for VAT credit.
Unable to credit negative amount . i.e. cannot enter negative amount in credit note.
Trying to adjust VAT.
Also they d o not want separate process. i.e. they raise a credit note and invoice.
What is the best way rud this ?
Edited by: Darpal Thiarha on May 20, 2008 7:47 PM
Edited by: Philip Eller on Jun 3, 2008 8:53 AM
Edited by: Philip Eller on Jun 17, 2008 9:18 AM*

hi darpal,
Tick mark "Allow negative tax amount in rows" in
document settings and then have a try.
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Missing functionality
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Hi
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With Best Regards,
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Dear Rajkumr,
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Credit Note for customer

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