CRio Password in Safe Mode

Hello,
We are days away from a deployment, and the cRio was working great until this afternoon.  To start the sntp demon, I modified the ni-rt.ini file according to these instructions on the NI site.  I turned the logs on to make sure it was working. It was. I turned the logs back off, and when I restarted the status light is blinking twice, with no bootup.
Since two flashes indicates a software issue, I tried reinstalling the software from safe mode. I did so without removing old files or formatting the drive.  I expected this to restore the ni-rt.ini file. (System is cRio 9076, running LV 2012).  Unfortunately on restart, the status light is blinking twice again. 
Now, when I boot into safe mode, I am unable to make any alteration to the disk contents without being asked for a password. No password I've used on this cRio at any point works. FTP likewise is not accepted.
Can anyone give me some advice on how to get this system back up? It was all ready to go!
Thanks,
--Jeff

Jeff,
Have you run across this KnowledgeBase article yet?
http://digital.ni.com/public.nsf/allkb/FFE0CF7C2D1D13918625747300812E8C
Were you not able to choose the "Format Disk" option when right-clicking the target in MAX?
Rob B
FlexRIO Product Manager

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