Critical Alerts/Maintenance Notifications

Hi,
I am the primary contact for a POD and my user profile has the "Always Send Critical Alerts" checked as well.
However, I am still unable to receive any communication mails from Oracle for any planned maintenance/updates.
As an alternative, I need to check training and support OR the version information link for any planned activities.
Any idea on how to get notifications working.
Regards,
Sumeet K.

This only happens a couple of times a year so i wouldnt expect you would notice this anyway. You should raise a SR with Oracle to be included on a email distribution lists that sends out information specific to your pod. He is a sample comminication i recieved from [email protected]
This is a email notification regarding the following escalation being performed by Oracle CRM On Demand Support.
Escalation Information
=================
Escalation Reference Number: 3-4378769892
Escalated On: 8/28/2011 5:10:21 AM (GMT -07:00) MT
ETR: 3 SEPTEMBER 2011 6:00 AM MT
Status: Planned Action
Environment Type: Production
Event Type: Planned Maintenance
Service Area: Service Availability
Title: CRM On Demand - Planned Maintenance
Description:
On Friday, 2 September, 2011 at 10:00 PM US Mountain,the CRM On Demand production environment will be unavailable for planned maintenance.
This maintenance should last approximately 8 hours. During this time, users will be unable to access CRM On Demand.

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It not possible to do it in ECC 5.0. If you are having ECC6.0 Then follow the follwong path.
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Hi All,
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I already set up system monitoring in our Solution Manager but i would like to receive mail if any alert occur. Unfortunatelly I did not find any way how to do it through Solution Manager. I guess there must be something like edit -> Automatic email transmission where I set up sending Earlywatch and SL reports to my mailbox, but how to set up alert email notification?
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Skip the Creation of Maintenance Notification

I would like to know the effect if i will skip or remove the process of creation of Maintenance notification in SAP PM. The process will start with the creation of Order, if there's an external service required the Maintenance Order will be converted into PO if no external service or material will close the Order.
Since the Creation of Maintenance Order will generate Notification, we were thinking that creation of Notification is redundant if the system allows to create order and notification in one transaction.
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Greetings Peach,
As the experts, who had already answered observed, this is purely a business process consideration. If your (Client's) organization supports a "streamlined" process in which direct Order creation is beneficial you can go for it.
As you've written "Since the Creation of Maintenance Order will generate Notification, we were thinking that creation of Notification is redundant if the system allows to create order and notification in one transaction." I assume you are still using Notification and Order integration. But as Yogesh Dhokne mentioned, this is optional as well.
If you choose to create a Notification in the background, you can still register breakdown times for MTTF/MTBF calculations, Catalog Codes for tracking and any additional information once the Orders are created.
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Join us to the question. Password is not saved.
http://i003.radikal.ru/1202/b8/d8b8275efbcd.bmp
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===============
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