Critical Error when launch Analyzer

Hi,
We are running sapgui 7.10 patch 4 and BI 7.0. When we clicked on Business Explorer->Analyzer, some of the computers show "A critical error has occurred. The program has to close. Please refer to the trace for further information."
We are using Office 2003 Standard Edition and Office 2003 Small Business Edition.
We have both .net framework 1.1 and 2.0, and applied the office update KB907417.
We have tried uninstall SAPGUI but it's the same. Pls assist.

Hi,
This is frontend installation error.Please check your frontend installation as per note 918394 and ensure that everything is green.
Please check note 877774 and 893348 to ensure that all the required software are installed.
If still issue persists then reinstall the GUI and frontend along with .net files etc.
Rgds
Manoj Kumar

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