Critical System filtroweb2.grupo.cl: Internal SMTP

Hi ,
Our ironport WSA show this message:
De: Cisco IronPort S660 Alert [mailto:[email protected]]
Enviado el: martes, 02 de julio de 2013 1:00
Para: xxxx
Asunto: Critical <System> filtroweb2.grupocge.cl: Internal SMTP giving up on message to [email protected]
The Critical message is:
Internal SMTP giving up on message to [email protected]
.com
with subject 'Cisco Report: Application Visibility - Proxy 2\n\t(filtroweb2.grupocge.cl)': Unrecoverable error.
Product: Cisco IronPort S660 Web Security Appliance
Model: S660
Version: 7.5.1-079
Serial Number: 001EC9F0DD93-5M6V4H1
Timestamp: 02 Jul 2013 01:00:06 -0400
To learn more about this alert, please visit the Cisco IronPort support Web site.
http://www.cisco.com/web/ironport/index.html
Additional assistance is available through a Support Request. From Cisco IronPort S660, go to the "Help and Support" menu in the upper right corner of the page and select "Open a Support Case".
Thank you.
who understand this message and possible solutions ????
Regards,
Yerko Muñoz D.

Hi Yerko:
My advise is that the problem seems to be related to the SMTP server of the Ironport. It has a problem trying to send a report named 'Cisco Report: Application Visibility - Proxy 2\n\t(filtroweb2.grupocge.cl)'. If I have to take an action I suggest to change de SMTP server to another MTA, for instance another Ironport C or a linux MTA. Doing that you'll be able to look at the logs and try to find out what is going on.
Best Regards,
Francisco Rodríguez Poblete.

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