CRM 2007 BPs for EP7.0

Hi Experts,
I was trying to upload the CRM BPs into EP then it throwing some error.
My Portal version is EP 7.0 SP 16 and
CRM BPs are downloaded from CRM 6.0 new SP01.
Could you please any body give me suggestion in this how can get the CRM 2007 functionality into my EP7.0.
Is the new crm 2007 BPs are relesed or not..? if relese please let me know path in SMP.
Or otherwise any alternative way to get the CRM Functionality into EP7.0.
But I am not using the CRM 2007 portal. Only I am trying to get the CRM functionality into seperate portal.
Give me any suggestions or guidelines on this.
Thanks & Regards,
Lohi

I'm not sure if the CRM BP is out for 2007. However you could create some BSP iviews to point at the relevant BSPs.
Paul

Similar Messages

CRM 2007 Business Role IC_AGENT not showing the whole screen

Hi,
I set up CRM 2007 successful for a couple of standard roles like TPM_PRO, SALESPRO and SERVICEPRO. The system is working fine. Assigning the business role IC_AGENT is showing me an uncomplete screen. The area for navigation bar, the account info, the alerts and the communication information is blank. Has somebody an idea what is wrong?
Thanks and best wishes,
Andreas

Hi Prasoon,
unfortunatly I cannot help you. It is still not working. Luckly was that CRM 2007 we were just preparing for demonstration. So at the end we showed something different.
But next step what I would do is open an OSS message due to the fact that it is a standard role and it has to work.
Best regards,
Andreas

CRM 2007 - Pricing procedure could not be determined

Hi Gurus
We starting an implementation of CRM 2007.
For my Service Ticket transaction we are receiving the message "Pricing procedure could not be determined". We do not need any Pricing as this is purely a service orientated call centre and pricing has no impact on the services we provide.
We're using the dummy service product "INVESTIGATION".
I've tried modifying the customizing to use a Pricing Procedure but this has failed to work.
Is there config which will prevent this error from showing up in the first place.
Maximum points for a speedy response.
Many Thanks
Panduranga

Hi Vishant
I checked the following
1. Assign the sales area of your sold to party a customer pricing procedure.
    In transaction BP for my customer in role "Consumer" data is as follows:
    Sales Org - Defined
    Dist Channel - Defined
    Billing Tab
            Cust Pric Procedure: Standard
2. Assign your transection a document pricing procedure.
     Transaction has Leading Category "Service Process" is not possible to assign a document pricing procedure. Unless you know of another way?
3. for document pricing procedure, customer pricing procedure and sales area data, define the pricing procedure to be used.
    Under SPRO - IMG - Customer Relationship Management -
              Basic Functions - Pricing - Pricing in the Business
              Transaction - Determine Pricing Procedure.
    Sales Org, Dist Channel, Division, Doc Procedure (S - Service Process), Cust Pric Procedure (Standard), Procedure ((0CRMBP) used this as it only has one condition)
4. in product master data, define the values of condition types being used in the pricing procedure (if you dont need the prices, you can just define them as zero).
Added conditions to the Product
Unfortunately I'm still receiving the same error, can you assist further?
Regards,
Panduranga

What are the steps for adding a new field to the ST for CRM 2007?.

Yeah, I know it's a basic question. I'm fairly familiar with CRM 5.0 but 2007 is new to me and there a good few changes.
If I need to add a new field (probably with some processing to set its value) to the Service ticket what would be the steps I need to take to achieve this in CRM 2007?.
Your help would be much appreciated.
Jas.

Are we talking about the EEW Business objects displayed in the EEWB as there is no business object called 'CRM OPPORTUNITY', but there is one called 'OPPORTUNITY'. Just wanted to make sure I was on the right track.
So, as I need to change the service ticket it would mean that my transaction type will be service request,or whatever the shorted value is, is that correct?.
I can see the transaction types in table CRMC_PROC_TYPE_T, although it looks like I need to pick SRVO (Service order) at a guess, and if this is right I'm looking for the EEW Business object to match. But it feels like guesswork to me. For example, I could choose EEW Business object 'SERVICE_TRANSACTION' which has an Extension type of 'CUSTOMER_H', or I could choose EEW Business object 'SERVICE_CONTRACT' or 'SERVICE_CONFIRMATION', although the last is unlikely. But, my point is there is so much open to interpreatation, and I'm expecting it to be more exact. Perhaps I'm just missing something.
Jas.
Edited by: Jason Stratham on Sep 4, 2009 2:30 PM
Edited by: Jason Stratham on Sep 4, 2009 2:39 PM

Error while building B2B for CRM 2007

Hi All
I am trying to make few changes in B2B application for CRM 2007.
I have created projects for crmisawebb2bsap.com and crmhomeshrextsap.com
But whenever I try to build anyone of them.
There is a error.
Build log -
Development Component Build (2009-07-28 12:14:18)
Component name: crm/b2b_2
Component vendor: sap.com
SC compartment: sap.com_SAP-CRMAPP_1
    Source code location: http://xxx/sap.com_SAP-CRMAPP/dev/inactive/DCs/sap.com/crm/b2b_2/_comp/
DC root folder: C:\Documents and Settings\.dtc\4\DCs\sap.com\crm\b2b_2\_comp\
DC type: J2EE
DC subtype: Enterprise Application
DC Model check:
          [dcmake] All used DCs are available locally
          [dcmake] ERROR: Check for used DCs failed: Cannot build because used component is broken: sap.com/crm/isa/web/b2b( sap.com_SAP-SHRWEB_1)
          [dcmake] Build failed with errors.
Please advice me how to proceed.
Thanks
Pratyush

Did you find the issue? I'm trying to install binutils and the gcc toolchain on my laptop. I was able to get it to work (randomly) on my desktop a year ago (http://nakedproof.blogspot.com/2012/09/ … linux.html), but the same steps aren't working anymore.

FAQ: User Interface Guidelines for CRM 2007 are now available

The CRM UI Concept Team has made the UI Guidelines for CRM Web Client User Interface (CRM 2007 UI) available to the BPX community:
This document provides an overview of the on-premise as well as the off-premise versions of the SAP CRM Web Client User Interface (UI). It contains the properties and principles of the SAP CRM Web Client UI that are already committed and available. For planned features, refer to the corresponding specification documents.
The information in the guidelines starts with general topics, followed by details. The sections are organized with high-level topics like Page Types and Navigation Schema first, followed by the consecutive sections describing which building blocks and elements of the UI populate the various pages. A section typically starts with one or more screenshots of a central UI element with a generic explanation. The subsequent sections explain the detailed aspects of each element.
We hope that you will find this information useful.
Enjoy the new CRM UI! [UI Guidelines for CRM Web Client User Interface (CRM 2007 UI)_ |http://www.sapdesignguild.org/resources/CRM-UI-Guidelines-Customers.pdf]
Edited by: Zhaojie Liu on Jun 10, 2009 10:08 AM

Hi,
not sure why your download stops.. you can also try to download via this link: [http://www.sapdesignguild.org/resources/CRM-UI-Guidelines-Customers.pdf|http://www.sapdesignguild.org/resources/CRM-UI-Guidelines-Customers.pdf] (Document is 17,4MB of size)
Here the guidelines also have been posted together with an article about the CRM 2007 Web Client UI.
Hope this helps
Best regards
Ingo

User Interface Guidelines for CRM 2007 are now available

The CRM UI Concept Team has made the [UI Guidelines for CRM Web Client User Interface (CRM 2007 UI)|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/302d8152-002b-2b10-34bd-9ff3c712dd4b] available to the BPX community:
This document provides an overview of the on-premise as well as the off-premise versions of the SAP CRM Web Client User Interface (UI). It contains the properties and principles of the SAP CRM Web Client UI that are already committed and available. For planned features, refer to the corresponding specification documents.
The information in the guidelines starts with general topics, followed by details. The sections are organized with high-level topics like Page Types and Navigation Schema first, followed by the consecutive sections describing which building blocks and elements of the UI populate the various pages. A section typically starts with one or more screenshots of a central UI element with a generic explanation. The subsequent sections explain the detailed aspects of each element.
We hope that you will find this information useful.
Enjoy the new CRM UI!
Feel free to provide your feedback.
Edited by: Florian Weigmann on Jul 17, 2008 9:14 PM

Hi,
not sure why your download stops.. you can also try to download via this link: [http://www.sapdesignguild.org/resources/CRM-UI-Guidelines-Customers.pdf|http://www.sapdesignguild.org/resources/CRM-UI-Guidelines-Customers.pdf] (Document is 17,4MB of size)
Here the guidelines also have been posted together with an article about the CRM 2007 Web Client UI.
Hope this helps
Best regards
Ingo

Disp+work.EXE stopped when installing NW07 for CRM 2007 on Maxdb Windows

Hi,
I am installing NW07 for CRM 2007 on Maxdb 7.7 and Windows 2004 64bit.
The installer cannot start the dispatcher on step 32. The dispatcher starts with green and is running a while but Dialog queue is standstill. After few secodes the dispatcher changes to yellow as become disp+work.EXE stopped.
Any advice? I have checked the RAM and log sizes etc and they seem to be ok. Database is running ok.
System cannot connect the database?
Here is dev_w0 file contets:
trc file: "dev_disp", trc level: 1, release: "700"
sysno      01
sid        XCR
systemid   562 (PC with Windows NT)
relno      7000
patchlevel 0
patchno    144
intno      20050900
make:      multithreaded, Unicode, 64 bit, optimized
pid        2260
Sun Nov 16 16:56:01 2008
kernel runs with dp version 232000(ext=109000) (@(#) DPLIB-INT-VERSION-232000-UC)
length of sys_adm_ext is 576 bytes
SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (01 2260) [dpxxdisp.c   1243]
     shared lib "dw_xml.dll" version 144 successfully loaded
     shared lib "dw_xtc.dll" version 144 successfully loaded
     shared lib "dw_stl.dll" version 144 successfully loaded
     shared lib "dw_gui.dll" version 144 successfully loaded
     shared lib "dw_mdm.dll" version 144 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3901
Sun Nov 16 16:56:06 2008
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5371]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: start server >ESITV016LAB_XCR_01                      <
DpShMCreate: sizeof(wp_adm)          25168     (1480)
DpShMCreate: sizeof(tm_adm)          5652128     (28120)
DpShMCreate: sizeof(wp_ca_adm)          24000     (80)
DpShMCreate: sizeof(appc_ca_adm)     8000     (80)
DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080
DpShMCreate: sizeof(comm_adm)          552080     (1088)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm)          0     (104)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm)          0     (72)
DpShMCreate: sizeof(vmc_adm)          0     (1864)
DpShMCreate: sizeof(wall_adm)          (41664/36752/64/192)
DpShMCreate: sizeof(gw_adm)     48
DpShMCreate: SHM_DP_ADM_KEY          (addr: 000000000EE70050, size: 6348592)
DpShMCreate: allocated sys_adm at 000000000EE70050
DpShMCreate: allocated wp_adm at 000000000EE72150
DpShMCreate: allocated tm_adm_list at 000000000EE783A0
DpShMCreate: allocated tm_adm at 000000000EE78400
DpShMCreate: allocated wp_ca_adm at 000000000F3DC2A0
DpShMCreate: allocated appc_ca_adm at 000000000F3E2060
DpShMCreate: allocated comm_adm at 000000000F3E3FA0
DpShMCreate: system runs without slock table
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 000000000F46AC30
DpShMCreate: allocated gw_adm at 000000000F46ACB0
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 000000000F46ACE0
DpShMCreate: allocated wall_adm at 000000000F46ACF0
MBUF state OFF
DpCommInitTable: init table for 500 entries
ThTaskStatus: rdisp/reset_online_during_debug 0
EmInit: MmSetImplementation( 2 ).
MM global diagnostic options set: 0
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 4096 kByte.
Using implementation view
<EsNT> Using memory model view.
<EsNT> Memory Reset disabled as NT default
<ES> 127 blocks reserved for free list.
ES initialized.
Sun Nov 16 16:56:07 2008
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c   1633]
***LOG Q0K=> DpMsAttach, mscon ( ESITV016LAB) [dpxxdisp.c   11822]
DpStartStopMsg: send start message (myname is >ESITV016LAB_XCR_01                      <)
DpStartStopMsg: start msg sent
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: Initalizing shared memory of size 60000000 for monitoring segment.
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 7000, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1050]
DpMsgAdmin: Set patchno for this platform to 144
Release check o.K.
Sun Nov 16 16:56:47 2008
ERROR => DpHdlDeadWp: W0 (pid 1608) died [dpxxdisp.c   14532]
ERROR => DpHdlDeadWp: W1 (pid 3940) died [dpxxdisp.c   14532]
ERROR => DpHdlDeadWp: W2 (pid 636) died [dpxxdisp.c   14532]
ERROR => DpHdlDeadWp: W3 (pid 3484) died [dpxxdisp.c   14532]
ERROR => DpHdlDeadWp: W4 (pid 3504) died [dpxxdisp.c   14532]
ERROR => DpHdlDeadWp: W5 (pid 1108) died [dpxxdisp.c   14532]
ERROR => DpHdlDeadWp: W6 (pid 3512) died [dpxxdisp.c   14532]
ERROR => DpHdlDeadWp: W7 (pid 3592) died [dpxxdisp.c   14532]
ERROR => DpHdlDeadWp: W8 (pid 3616) died [dpxxdisp.c   14532]
ERROR => DpHdlDeadWp: W9 (pid 3608) died [dpxxdisp.c   14532]
my types changed after wp death/restart 0xbf --> 0xbe
ERROR => DpHdlDeadWp: W10 (pid 3368) died [dpxxdisp.c   14532]
my types changed after wp death/restart 0xbe --> 0xbc
ERROR => DpHdlDeadWp: W11 (pid 1388) died [dpxxdisp.c   14532]
my types changed after wp death/restart 0xbc --> 0xb8
ERROR => DpHdlDeadWp: W12 (pid 3276) died [dpxxdisp.c   14532]
ERROR => DpHdlDeadWp: W13 (pid 1256) died [dpxxdisp.c   14532]
ERROR => DpHdlDeadWp: W14 (pid 3400) died [dpxxdisp.c   14532]
my types changed after wp death/restart 0xb8 --> 0xb0
ERROR => DpHdlDeadWp: W15 (pid 2376) died [dpxxdisp.c   14532]
my types changed after wp death/restart 0xb0 --> 0xa0
ERROR => DpHdlDeadWp: W16 (pid 3032) died [dpxxdisp.c   14532]
my types changed after wp death/restart 0xa0 --> 0x80
DP_FATAL_ERROR => DpWPCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
NiWait: sleep (10000ms) ...
NiISelect: timeout 10000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:56:57 2008
NiISelect: TIMEOUT occured (10000ms)
dump system status
Workprocess Table (long)               Sun Nov 16 14:56:57 2008
========================
No Ty. Pid      Status Cause Start Err Sem CPU    Time Program          Cl User         Action                    Table
0 DIA     1608 Ended         no      1   0        0
1 DIA     3940 Ended         no      1   0        0
2 DIA      636 Ended         no      1   0        0
3 DIA     3484 Ended         no      1   0        0
4 DIA     3504 Ended         no      1   0        0
5 DIA     1108 Ended         no      1   0        0
6 DIA     3512 Ended         no      1   0        0
7 DIA     3592 Ended         no      1   0        0
8 DIA     3616 Ended         no      1   0        0
9 DIA     3608 Ended         no      1   0        0
10 UPD     3368 Ended         no      1   0        0
11 ENQ     1388 Ended         no      1   0        0
12 BTC     3276 Ended         no      1   0        0
13 BTC     1256 Ended         no      1   0        0
14 BTC     3400 Ended         no      1   0        0
15 SPO     2376 Ended         no      1   0        0
16 UP2     3032 Ended         no      1   0        0
Dispatcher Queue Statistics               Sun Nov 16 14:56:57 2008
===========================
--------++++--
+
Typ
now
high
max
writes
reads
--------++++--
+
NOWP
0
2
2000
6
6
--------++++--
+
DIA
5
5
2000
5
0
--------++++--
+
UPD
0
0
2000
0
0
--------++++--
+
ENQ
0
0
2000
0
0
--------++++--
+
BTC
0
0
2000
0
0
--------++++--
+
SPO
0
0
2000
0
0
--------++++--
+
UP2
0
0
2000
0
0
--------++++--
+
max_rq_id          12
wake_evt_udp_now     0
wake events           total     8, udp     7 ( 87%), shm     1 ( 12%)
since last update     total     8, udp     7 ( 87%), shm     1 ( 12%)
Dump of tm_adm structure:               Sun Nov 16 14:56:57 2008
=========================
Term    uid man user    term   lastop mod wp ta   a/i (modes)
Workprocess Comm. Area Blocks               Sun Nov 16 14:56:57 2008
=============================
Slots: 300, Used: 1, Max: 0
--------++--
+
id
owner
pid
eyecatcher
--------++--
+
0
DISPATCHER
-1
WPCAAD000
NiWait: sleep (5000ms) ...
NiISelect: timeout 5000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:02 2008
NiISelect: TIMEOUT occured (5000ms)
DpHalt: shutdown server >ESITV016LAB_XCR_01                      < (normal)
DpJ2eeDisableRestart
DpModState: buffer in state MBUF_PREPARED
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)
MsINiWrite: sent 110 bytes
MsIModState: change state to SHUTDOWN
DpModState: change server state from STARTING to SHUTDOWN
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
Stop work processes
Stop gateway
killing process (4076) (SOFT_KILL)
Stop icman
killing process (3800) (SOFT_KILL)
Terminate gui connections
wait for end of work processes
wait for end of gateway
[DpProcDied] Process lives (PID:4076 HANDLE:388)
waiting for termination of gateway ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:03 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process died (PID:4076 HANDLE:388)
wait for end of icman
[DpProcDied] Process lives (PID:3800 HANDLE:396)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:04 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3800 HANDLE:396)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:05 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3800 HANDLE:396)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:06 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3800 HANDLE:396)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:07 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3800 HANDLE:396)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:08 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3800 HANDLE:396)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:09 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3800 HANDLE:396)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:10 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3800 HANDLE:396)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:11 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3800 HANDLE:396)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:12 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3800 HANDLE:396)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:13 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3800 HANDLE:396)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sun Nov 16 16:57:14 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process died (PID:3800 HANDLE:396)
DpStartStopMsg: send stop message (myname is >ESITV016LAB_XCR_01                      <)
NiIMyHostName: hostname = 'ESITV016LAB'
AdGetSelfIdentRecord: >                                                                           <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
DpConvertRequest: net size = 189 bytes
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=562,pac=1,MESG_IO)
MsINiWrite: sent 562 bytes
send msg (len 110+452) to name                    -, type 4, key -
DpStartStopMsg: stop msg sent
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 recv would block (errno=EAGAIN)
NiIRead: read for hdl 2 timed out (0ms)
DpHalt: no more messages from the message server
DpHalt: send keepalive to synchronize with the message server
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=114,pac=1,MESG_IO)
MsINiWrite: sent 114 bytes
send msg (len 110+4) to name           MSG_SERVER, type 0, key -
MsSndName: MS_NOOP ok
Send 4 bytes to MSG_SERVER
NiIRead: hdl 2 recv would block (errno=EAGAIN)
NiIPeek: peek successful for hdl 2 (r)
NiIRead: hdl 2 received data (rcd=114,pac=1,MESG_IO)
NiBufIIn: NIBUF len=114
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 114 bytes
MSG received, len 110+4, flag 3, from MSG_SERVER          , typ 0, key -
Received 4 bytes from MSG_SERVER
Received opcode MS_NOOP from msg_server, reply MSOP_OK
MsOpReceive: ok
MsSendKeepalive : keepalive sent to message server
NiIRead: hdl 2 recv would block (errno=EAGAIN)
Sun Nov 16 16:57:15 2008
NiIPeek: peek for hdl 2 timed out (r; 1000ms)
NiIRead: read for hdl 2 timed out (1000ms)
DpHalt: no more messages from the message server
DpHalt: sync with message server o.k.
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c   12168]
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)
MsINiWrite: sent 110 bytes
MsIDetach: send logout to msg_server
MsIDetach: call exit function
DpMsShutdownHook called
NiBufISelUpdate: new MODE -- (r-) for hdl 2 in set0
SiSelNSet: set events of sock 312 to: ---
NiBufISelRemove: remove hdl 2 from set0
SiSelNRemove: removed sock 312 (pos=2)
SiSelNRemove: removed sock 312
NiSelIRemove: removed hdl 2
MBUF state OFF
AdGetSelfIdentRecord: >                                                                           <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
blks_in_queue/wp_ca_blk_no/wp_max_no = 1/300/17
LOCK WP ca_blk 1
make DISP owner of wp_ca_blk 1
DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 15)
MBUF component DOWN
NiICloseHandle: shutdown and close hdl 2 / sock 312
NiBufIClose: clear extension for hdl 2
MsIDetach: detach MS-system
cleanup EM
EsCleanup ....
EmCleanup() -> 0
Es2Cleanup: Cleanup ES2
***LOG Q05=> DpHalt, DPStop ( 2260) [dpxxdisp.c   10421]
Good Bye .....
BR,
Kari

Hi,
here is the right log content:
trc file: "dev_w0", trc level: 1, release: "700"
ACTIVE TRACE LEVEL           1
ACTIVE TRACE COMPONENTS      all, MJ
B
B Mon Nov 17 10:24:39 2008
B create_con (con_name=R/3)
B *** ERROR => Invalid profile parameter dbms/type (or environment variable dbms_type) = <undef>, cannot load DB library
[dbcon.c      4537]
M sysno      01
M sid        XCR
M systemid   562 (PC with Windows NT)
M relno      7000
M patchlevel 0
M patchno    144
M intno      20050900
M make:      multithreaded, Unicode, 64 bit, optimized
M pid        2184
M
M kernel runs with dp version 232000(ext=109000) (@(#) DPLIB-INT-VERSION-232000-UC)
M length of sys_adm_ext is 576 bytes
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 2184) [dpxxdisp.c   1305]
I MtxInit: 30000 0 0
M DpSysAdmExtCreate: ABAP is active
M DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active
M
M Mon Nov 17 10:24:40 2008
M DpShMCreate: sizeof(wp_adm)          25168     (1480)
M DpShMCreate: sizeof(tm_adm)          5652128     (28120)
M DpShMCreate: sizeof(wp_ca_adm)          24000     (80)
M DpShMCreate: sizeof(appc_ca_adm)     8000     (80)
M DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080
M DpShMCreate: sizeof(comm_adm)          552080     (1088)
M DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
M DpShMCreate: sizeof(slock_adm)          0     (104)
M DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
M DpShMCreate: sizeof(file_adm)          0     (72)
M DpShMCreate: sizeof(vmc_adm)          0     (1864)
M DpShMCreate: sizeof(wall_adm)          (41664/36752/64/192)
M DpShMCreate: sizeof(gw_adm)     48
M DpShMCreate: SHM_DP_ADM_KEY          (addr: 0000000010E70050, size: 6348592)
M DpShMCreate: allocated sys_adm at 0000000010E70050
M DpShMCreate: allocated wp_adm at 0000000010E72150
M DpShMCreate: allocated tm_adm_list at 0000000010E783A0
M DpShMCreate: allocated tm_adm at 0000000010E78400
M DpShMCreate: allocated wp_ca_adm at 00000000113DC2A0
M DpShMCreate: allocated appc_ca_adm at 00000000113E2060
M DpShMCreate: allocated comm_adm at 00000000113E3FA0
M DpShMCreate: system runs without slock table
M DpShMCreate: system runs without file table
M DpShMCreate: allocated vmc_adm_list at 000000001146AC30
M DpShMCreate: allocated gw_adm at 000000001146ACB0
M DpShMCreate: system runs without vmc_adm
M DpShMCreate: allocated ca_info at 000000001146ACE0
M DpShMCreate: allocated wall_adm at 000000001146ACF0
M ThTaskStatus: rdisp/reset_online_during_debug 0
X EmInit: MmSetImplementation( 2 ).
X MM global diagnostic options set: 0
X <ES> client 0 initializing ....
X Using implementation view
X <EsNT> Using memory model view.
M <EsNT> Memory Reset disabled as NT default
X ES initialized.
M
M Mon Nov 17 10:24:41 2008
M ThInit: running on host ESITV016LAB
M calling db_connect ...
B create_con (con_name=R/3)
B *** ERROR => Invalid profile parameter dbms/type (or environment variable dbms_type) = <undef>, cannot load DB library
[dbcon.c      4537]
M ***LOG R19=> ThInit, db_connect ( DB-Connect 008192) [thxxhead.c   1440]
M in_ThErrHandle: 1
M *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   10468]
M
M Info for wp 0
M
M    stat = WP_RUN
M    waiting_for = NO_WAITING
M    reqtype = DP_RQ_DIAWP
M    act_reqtype = NO_REQTYPE
M    rq_info = 0
M    tid = -1
M    mode = 255
M    len = -1
M    rq_id = 65535
M    rq_source =
M    last_tid = 0
M    last_mode = 0
M    semaphore = 0
M    act_cs_count = 0
M    csTrack = 0
M    csTrackRwExcl = 0
M    csTrackRwShrd = 0
M    mode_cleaned_counter = 0
M    control_flag = 0
M    int_checked_resource(RFC) = 0
M    ext_checked_resource(RFC) = 0
M    int_checked_resource(HTTP) = 0
M    ext_checked_resource(HTTP) = 0
M    report = >                                        <
M    action = 0
M    tab_name = >                              <
M    attachedVm = no VM
M
M *****************************************************************************
M *
M * LOCATION    SAP-Server ESITV016LAB_XCR_01 on host ESITV016LAB (wp 0)
M * ERROR       ThInit: db_connect
M *
M * TIME        Mon Nov 17 10:24:41 2008
M * RELEASE     700
M * COMPONENT   Taskhandler
M * VERSION     1
M * RC          13
M * MODULE      thxxhead.c
M * LINE        10688
M * COUNTER     1
M *
M *****************************************************************************
M
M PfStatDisconnect: disconnect statistics
M Entering TH_CALLHOOKS
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c   724]
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 261]
M Entering ThSetStatError
M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
M Entering ThReadDetachMode
M call ThrShutDown (1)...
M ***LOG Q02=> wp_halt, WPStop (Workproc 0 2184) [dpnttool.c   327]
BR,
Kari

Configuring Fact sheet for CRM 2007

Hi guys
Went through best prcatice B08 and configured necessary steps for my factsheet
Also checked previous topic discussions and found this subject header under this forum Configuring Fact sheet in IC CRM 2007 : Pls help
I did exactly as said, factsheet shows under my nav bar, but when i confirm BP and navigate to factheet. It is not showing default view which inlcudes Ibase, Email, Lead and so on
All I want to see is my master data marketing attributes, physical address and previous transactions of that BP
Please advice what to do or what Im missing
Thanks
Jogi

Hi,
In component BSP_DLC_FS and View factsheetyou can select the page type and once the Layout type is chosen, you can select your Fact sheet views from available Fact Sheet Views and there you can assign your views.I think you must have activated the fact sheet button for your PFCG Role.
I went to Component BSP_DLC_FS and clicked on display.
Went to views and selected BSP_DLC_FS/factsheet. Where exactly do I select the page types and layouts and my factsheet views? Still fairly new to the the BSP_WD_CMPWB so please excuse
Thanks Jogi

View Campaigns for BP outside of Interaction Center CRM 2007 / CRM 7.0

Hi Gurus
When using the Service Professional role for a given BP I would like to know what Campaigns he has been a part of.
It is very easy to view this in the Interaction Centre, but from the Service Professional Role I have not been able to view in CRM 2007.
Does anyone know if this can be doen for CRM 2007 or CRM 7.0
Thanks
Panduranga

anyone able to help with this please?

Consultant's Cookbook for WebIC relevant to CRM 2007?

We will be installing CRM 2007. I'm looking for a good IC Webclient cookbook, but the only document I found on SAP's site is Consultant's Cookbook For IC for CRM 5.0 SP03. This appears to have alot of good information. Can anyone tell me if this information is still relevant for CRM 2007? I couldn't find any similar type cookbook for CRM 2007.

Pam,
The cookbook will give you a "sneak peak" of the underlying technologies, however you will need to get the cookbook for the new release. The best way to do this is purchase the 2006s OKP material from SAP. Most of the material in the 2006s cookbook will apply for 2007 with some differences between the releases.
The good part of the 50 cookbook is you will see how some of the underlying components of the new UI were built. When you compare how the 40/50 release works with the new one, you will be asking why didn't they make this easy soon.
The best part of the new 52 compared to the older technology, is that you don't have to edit HTML to configure the screen layouts like in 40. You still have all the concepts of the context with nodes and the whole GENIL/BOL layers.
Take care,
Stephen

Pdf doc is required for B2C CRM 2007 WEB SHOP

Hello Experts,
We have a scenario where (pdf doc ) is required for b2c Header level and tem level in CRM 2007 web channel.
we have set up a product and product catalog and maintained a PDF document in the HEADER AREA--
Documents Tab--BDS_PDF folder.
After intial replication Documents was published in the following path
*catalog/DE DE161EE3D35DAAF19F1E000C29D94525.pdf *
we are able to find images and pdf in the index server but unable to see the same in the web shop.
Did I miss some thing ? Do I need to do any other settings in XCM or in JSP?
Thanks in advance
Namitha Verma

Hello namitha Verma
I am facing the same problem, are you able solve the problem kindly let me know .
Regards
Kiran Posanapalli

Alerts for Marketing Attributes in CRM 2007

Hi
We are using CRM 2007 and we have marketing attributes maintained on the Sold-to party business partner. We want this marketing attribute to be displayed in the interaction center when the agent confirms the account.
How to configure Alerts (Intent Driven Interaction) for marketing attributes.
Thanks and Regards
Rupesh Patil

Moved to CRM - Interaction Center Forum

Multiple BPs for an employee in CRM

Hi,
We have ECC-HR (6.0) integaration with CRM (6.0)for employee data . We have triggered initial download and all the Organizational units, positions and employees downloaded and relationships created without any issues. Now a days we are getting some issues like some times the CP-BP relationship isgetting deleted and when we try to download the employee once again into CRM through PFAL(update mode) transaction in ECC, a new BP is getting created that is linked to the CP in CRM. By this we are missing all the previous transactions made by this employee in CRM (as earlier the employee was linked to other BP and now that is no more valid).
Please let me know how can we overcome this situation? What are the cases where CP-BP relationships will be deleted in CRM?
Any help will be highly appreciated.
Thanks,
Rajinikanth G

Hi,
the issue of deleted CP-BP relationship may be related to a low level of support packages of component SAP_ABA. You may keep your system up to date by istalling available support packages or check related notes of note 934372 and apply available correction instructions.
If new BPs already have been created you have to remove the CP-BP relationship from table HRP1001 using report RHRHDL00 by specifying the id of the CP and the relationship A/B207 (not sure if A or B).
After this you have to find the BP which has been created originally (searching by name) and use a report to restore the link from theCP to the this BP - the report has to be created from a note linked to note 934372 (short text mentioning ...help reports). The new BP created on error can then be deleted .
Hope your issue can be solved,
Michael

Open ERP transaction within CRM 2007 using wizard for transaction launcher

Hello everybody,
I am trying to launch a SAP ERP transaction within SAP CRM 2007 using the transaction launcher wizard.
First I maintained all necessary setting for the RFC connections (in ERP and CRM) using for example transaction SM59 and BD87, e.g. the master data replication is working fine. Second I created a business object type based on the SAP Standard business object TSTC and set the u201CExecuteu201D method to u201CSynchronousu201D in SAP ERP.
Afterwards I created the URL for our ITS server and started the transaction launcher in CRM. During the step u201CFurther technical detailsu201D I selected as transaction type u201CBOR transactionu201D and chose our logical system (ERP) and added our newly created BOR object type as well as the method u201CExecuteu201D. If I now press the u201CNextu201D button the error message u201CAn RFC destination could not be specified for the logical system XYu201D is shown.
Any help is highly appreciated.
Thanks lot and kind regards,
Franziska

Hi,
The error you get is because the client you have mentioned for logical system mapping and the client in which you created the BOR object are not same.
Remember, for sucessfull transaction Launcher Configurations,
1) The client in which WEB UI Runs
2) The Logical System mapping and client mentioned in ITS url
3) The client is which you created the BOR object.
4) The client on which you are configuring transaction launcher wizard
ALL SHOULD BE THE SAME CLIENT, unless you are using the OWNLOGSYS concept for logical system mapping.
For example,
If my WEB UI is on client 200 of development system,
then i must create TSTC based BOR in client 200 , Map logical system for client 200 and configure trnsaction launcher in client 200.
In this approach, you cant transport the developments to other system and client ( like Quality and production system) , hence its advicible to create a logical system with name OWNLOGSYS. The name of logical system must be kept OWNLOGSYS in all the systems and clients so that then you can transport yout transaction launcher developments and the error you get now will not come. It its not possible to maintain the logical system with this name in all the system , then you will have to do as i mentioned in points 1 to 4.
Hope this helps.
Thanks & Regards,
Suchita

CRM 2007 BPs for EP7.0

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